# Compare RingByName vs Ringover 2026 | Capterra > Unsure of what to choose? Check Capterra to compare RingByName and Ringover based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/169306-169627/RingByName-vs-RingOver --- # RingByName vs Ringover Features and Cost Comparison Last updated March 24th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: RingByNameRingover2/4 selected [RingByName](https://www.capterra.com/p/169306/RingByName/)[4.6 (69)](https://www.capterra.com/p/169306/RingByName/reviews/) [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/) [## RingByName](https://www.capterra.com/p/169306/RingByName/)[4.6 (69)](https://www.capterra.com/p/169306/RingByName/reviews/) Starting Price $28.95/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment KJ LH AS Based on [69 reviews](#user-reviews) Positive 63 Neutral 2 Negative 4 [## Ringover](https://www.capterra.com/p/169627/RingOver/)[4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting Price $29.00/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.8 Customer Service 4.6 Reviews Sentiment Based on [855 reviews](#user-reviews) Positive 817 Neutral 17 Negative 21 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,872 reviews from business phone systems software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 71%Fit Missing features Feature ratings Call Routing 4.4 Mobile Access 4.6 Call Transfer 4.4 Call Logging NA Alerts/Notifications 4.3 85%Fit High performer Feature ratings Call Routing 4.5 Mobile Access 4.6 Call Transfer 4.5 Call Logging 4.7 Alerts/Notifications 4.5 User satisfaction User satisfaction 4.6 User reviews[69](https://www.capterra.com/p/169306/RingByName/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.7 Customer support 4.8 User satisfaction 4.7 User reviews[855](https://www.capterra.com/p/169627/RingOver/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.5 Customer support 4.6 Price starts from Price starts from $28.95Per User, Per Month - Free version - Free trial Price starts from $29Per User, Per Month - Free version - Free trial Best for Best for Designed for businesses of all sizes and types including insurance, financial services, fundraising, healthcare, sales, and more. It helps with call screening, remote work, and sales enablement. Best for Small Businesses Mid-size Enterprises ## User reviews Pros & cons KJ Kimberly J. Office admin > "I appreciate getting email alerts for voicemails when I am away and also texts for emergency calls." [See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___6385304) WP William P. Physician > "I chose this over Ring Central because of the promise of a small American company who would be easy to work with and..." [See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___6433615) LH Luis H. Director of Community Outreach > "The responsiveness and attention to detail have made things run smoothly, and we really appreciate the team's dedication." [See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___6519215) PS Peter S. president > "not being able to call certain numbers in the US" [See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___6507793) AS Andy S. VoIP Specialist > "Ease of use, great customer support." [See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___6385314) TS Taras S. President > "Lack of some features: RBN takes a long time to add new features." [See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___6385544) KN Kim N. Front Office Manager > "Very easy to use." [See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___6595561) FD Farrah D. Office manager > "When Changes are made service is interrupted without notice .There is no follow-up beside a email that is sent after..." [See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___4825611) DJ David J. Minister of Administration > "RingByName is easy to use and very flexible." [See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___6385507) CH Connie H. Vice President > "Voicemails are sometimes garbled" [See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___6385201) TS Taras S. President > "Easy to use, great reliability, customizable " [See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___6385544) BP Brendan P. Vice President > "The pricing models, while competitive can be really confusing." [See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___6385219) IS Ismaray S. Franchise owner > "The technical support I receive from \[SENSITIVE CONTENT\] was superb, he went above and beyond to assist me setting up a..." [See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___3490327) JL JOHN L. SALESMAN > "I use a headset so it's a little tricky to use." [See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___6385175) SB Sergio B. BDM > "As an international company, RingByName helps us to have several landing numbers in different countries, which allows us..." [See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___2983708) CH Connie H. Vice President > "Sound quality is not always good. " [See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___6385201) CN Claudia N. Operations Manager > "I like the most is the flexibility on the recordings via readers or pre-recorded for prompts or voice mails. " [See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___2997947) WP William P. Physician > "He's never sat here to listen to the ringing. " [See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___6433615) GS German S. Marketing Manager > "I have dealt directly with \[sensitive content hidden\] several times and they have been nothing but professional, helpful..." [See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___4589055) JS Jamie S. Planning Department Manager > "Not very User friendly in some features" [See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___6385947) TH Thomas H. Owner > "I like being able to manage menus easily and edit routing." [See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___3349953) HR Hannah R. Customer Representative > "N/A there is nothing that i do not like about ring by name" [See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___6385662) MM Maribel M. Owner > "My business was able to grow and thrive even during the most difficult unprecedented times thanks to ring my name" [See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___3022049) LA Lenin A. General Manager > "There are dummy rings that sound when the user places a call, which disturbs me. When I attempt to make a call, sometimes..." [See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___3437808) AP Annabel P. Owner/Dentist > "Not only is it user-friendly but the customer support team excels at solving and answering any question myself or my team..." [See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___3078837) PH Philip H. Broker > "I can’t easily take calls from office and can’t forward calls to other agents. " [See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___3322743) JO Jorge O. President > "The customer service is the main reason we are partnered with RingByName." [See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___3072561) BG Brian G. Office Manager > "We are currently having delay issues with call conversations and they have been trying to resolved. " [See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___2936494) JHC Juan H C. Office manager > "The service is great and the training was very profesional and dedicated" [See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___4377501) BS Beverly S. Finance Manager > "Initial set up is a little cumbersome.........................." [See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___2983869) [View Reviews](https://www.capterra.com/p/169306/RingByName/reviews/) JW Jacque W. Managing Director > "The app allows us to make calls outside of the office but whilst still using the office phone number, which is useful as many customers..." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820) SK Shafin K. Manager > "To make matters worse, after the purchase, their sales representative stopped responding, and we had to activate the plan on our own...." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7024463) CG Carlos G. Sales Director > "The setup is straightforward, call quality is strong, and the omnichannel features help improve team efficiency without the complexity..." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7087563) JW Jacque W. Managing Director > "The app doesn't allow you to stay logged in, but stop receiving calls." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820) NB Nikolai B. Managing Partner > "We have used ringover for a few months now and fully integrated it just over 2 weeks ago This is hands down one of the best phone..." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6887626) JW Jacque W. Managing Director > "So I have to log in and out each time to avoid receiving calls when not working." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820) VR Verified Reviewer Co-Founder > "Another major advantage is the easy integration with existing tools and systems, allowing Ringover to fit seamlessly into our daily..." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7078213) SK Shafin K. Manager > "I expected professionalism, transparency, and accountability — instead, I got silence and a blocked account." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7024463) EB Elliott B. Company Director > "The user-friendly dashboard and real-time analytics help monitor our teams performance and streamline workflows efficiently." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6857144) AA Ashley A. Owner > "You have to pay upfront for a year and we complained about the background noise from the start and they continued to tell us it was on..." [See full review](https://www.capterra.com/p/169627/RingOver/#GetApp___6882421) JS Jose S. CCO > "The setup process was simple and well supported by their team. Whenever we had questions during the initial configuration or launch, we..." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7108330) JS Jesse S. Manager > "The app is very laggy sometimes, i have to swipe down to reload my most recent calls, cannot hear people and have to hang up then call..." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6760609) BK Brian K. Recruitment Consultant > "The convenience of being able to text through both the web and mobile apps makes staying connected effortless." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7072316) AA Aymen A. cst > "Sometimes the call quality drops when the internet connection is unstable." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6776853) EB Elliott B. Company Director > "Its excellent CRM integration, analytics capabilities, Ai note taker and responsive support make it a clear winner for us." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6857144) Yuliyana N. head of central operations > "Calls would drop, people would not be able to hear the caller..it just made our process very very complex" [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6362864) AA Aymen A. cst > "I especially liked the call recording feature, the detailed analytics, and the smooth integration with CRM tools." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6776853) AA Ashley A. Owner > "Noise cancelling is non existent." [See full review](https://www.capterra.com/p/169627/RingOver/#GetApp___6882421) JP Jonathan P. CEO > "A solid tool for my sales team, they are using it for outbound calls, and to receive inbound inquisitive calls" [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6468334) AA Ashley A. Owner > "Dealt with support on this for months trying to "fix" this issue but it's just their software." [See full review](https://www.capterra.com/p/169627/RingOver/#GetApp___6882421) JB James B. Principal Consultant > "Porting of my old number was quick and seamless and Ringover customer support were prompt and extremely helpful in setting up my desk..." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6815098) TS Thomas S. Sales Partner > "Some system overloads, not enough smart features" [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6747415) EB Elliott B. Company Director > "Ringover stands out for its seamless integration with our CRM system (Bullhorn), making it an excellent choice for sales and support..." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6857144) LN Ludovic N. Manager > "We loose sometimes the call when we are in 4G." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6256334) JR Juan R. Technology and Digital Product Manager > "The platform offers excellent call quality, helpful reporting features, and responsive customer support whenever needed." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6848606) MM Matthew M. Manager > "Nothing that comes to mind, occasional call doesnt connect first time" [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6616096) BK Brian K. Recruitment Consultant > "I also appreciate how well it integrates with Bullhorn, allowing for accurate note-taking." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7072316) JD John D. Administration > "Once we signed up everything was wrong, from connections, to SMS, to billing." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6227068) JS Jose S. CCO > "Highly recommended for companies that need a flexible and well-documented cloud telephony solution." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7108330) CP Cyril P. CEO > "There's some issues about the stability of communication, and the software (desktop app) comes with multiple bugs." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3659818) CG Carlos G. Sales Director > "It helps streamline daily operations without adding unnecessary complexity." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7087563) Aman K. Researcher > "Additionally, a few users have reported occasional technical glitches or challenges with integrating the software." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___4598556) JW Jacque W. Managing Director > "Ringover is our first VOIP system and we have been pleasantly surprised with how easy the system has been to use and the added features..." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820) VR Verified Reviewer Associate Consultant > "There is occasionally a bit of a delay with the call that can lead to so misunderstanding/interruption." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___2938214) ST Stefania T. Customer Experience Manager > "The platform’s performance and features keep improving, making our communication smoother every year." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7039523) ZB Zakaria B. Procurement coordinator > "When there is a bad wifi it's a bit complicated to hear the other party." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3108196) JS Jose S. CCO > "Overall, it’s a reliable cloud phone system with good support and clear resources to help you get started quickly." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7108330) IM Ismail M. Ingénieur commercial > "Their nothing i don't like on Ringover maybe sometimes the voice mail doesn't work" [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3115424) IL Ilija L. Co-Founder > "The interface is simple to use, the call quality is consistently great, and features like CRM integration, analytics, and call recording..." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6796287) VR Verified Reviewer Customer Support Manager > "I could not easily create a bilingual call center" [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3142758) VR Verified Reviewer Co-Founder > "The user-friendly and intuitive interface makes it easy for our team to get started right away without extensive training." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7078213) MC Marco C. Sales Manager > "some system fails, and some call failings" [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___2236209) Nicolas P. CEO > "It helps us to distribute incoming call and to dispatch them." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6869324) JM Javier M. CMO > "month commitment, very bad customer service." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3202816) JR Juan R. Technology and Digital Product Manager > "The reporting features are especially helpful for tracking team performance." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6848606) AO André O. CEO > "Sometimes it has some interference or bad signal" [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___2235501) [View Reviews](https://www.capterra.com/p/169627/RingOver/reviews/) ## User interface 4.62 (69) 4.70 (855) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features RingByName Top features 43/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendant - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Contact Database - Contact Management - CRM - Customizable Caller ID - Customizable Reports - Employee Directory - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Monitoring - Multi-Channel Communication - PBX - Predictive Dialer - Purchasing & Receiving - Queue Management - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Reporting & Statistics - SMS Messaging [See all features](https://www.capterra.com/p/169306/RingByName/#features) Ringover 42/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendant - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Contact Database - Contact Management - CRM - Customizable Caller ID - Customizable Reports - Employee Directory - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Monitoring - Multi-Channel Communication - PBX - Predictive Dialer - Purchasing & Receiving - Queue Management - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Reporting & Statistics - SMS Messaging [See all features](https://www.capterra.com/p/169627/RingOver/#features) ### Recognition No recognitions have been awarded to RingByName No recognitions have been awarded to Ringover ### Deployment & support RingByName Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Ringover Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details RingByName - By InPhonex - Located in United States - Founded in Ringover - By Ringover - Located in France - Founded in 2005 ## 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