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Company of any size from 1-1000+ employees
Designed for businesses of all sizes and types including insurance, financial services, fundraising, healthcare, sales, and more. It helps with call screening, remote work, and sales enablement.
The desk phones function perfectly and have great call quality, along with an extensive suite of standard features. Advanced programming allows us to streamline the customer experience even further.
In some cases the implementation can be difficult and I see that sometimes my contacts start to disappear.
The tech here at Intermedia Unite is the best that I have worked with and that means I can get a lot of work accomplished because I have a very good support software and team.
Getting a call history incoming and outgoing are two separate functions and not at all efficient uses of time. I have wasted many hours on Intermedia website needlessly.
It is easy to use as any other phone provider, it has a good interface and a good reporting system.
I do not like the delays it has at times and the static in some calls when the weather is bad.
The quality of the voice mail is great, and the delivery by E-Mail quick and reliable.
Sometimes while programming it kicks me out for no reason. But this issue is being addressed.
RBN has been an excellent implementation partner with reasonable costs associated. The tech support/ implementation experts were awesome.
If I call again the number that previously can´t connect, maybe it does connect. There´s something weird, with the system.
COMMUNION likes the personal attention to details, given by RingByName. RingByName values the relationship, and has demonstrated this kind of excellence throughout the years.
There is no follow-up beside a email that is sent after service is interrupted about changes the company know prior of whoever there's A fee increase theirs always so much confusion.
I am investigating this as we speak. I need to reiterate that [SENSITIVE CONTENT] is Awesome and seems to be going above and beyond to ensure we are satisfied.
When Changes are made service is interrupted without notice.
Working with a company like this makes you feel like they genuine care about your well being as a company. The strive to make sure all your answers were satisfactory taken care of.
Inability to add a mobile number as a routing feature. E. dial 1 for x and it just transfers to An external number without having to purchase another user.
Intermedia Unite
RingByName
Top FeaturesIntermedia Unite
RingByName
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