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Intermedia Unite vs RingByName: Which is a better fit?

Updated on January 12th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 2,694 reviews from VoIP users.
% Fit
Missing features
Not enough reviews
Feature ratings
Online Voice Transmission
5.0
Mobile Access
4.6
Reporting & Statistics
NA
Call Routing
4.6
Call Recording
4.8
% Fit
Not enough reviews
Feature ratings
Online Voice Transmission
4.8
Mobile Access
4.6
Reporting & Statistics
4.5
Call Routing
4.4
Call Recording
5.0
User satisfaction
4.7
User reviews184
Ease of use
4.6
Functionality
4.7
Value for money
4.7
Customer support
4.8
4.6
User reviews69
Ease of use
4.6
Functionality
4.6
Value for money
4.7
Customer support
4.8
Price starts from
Not provided by vendor
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Company of any size from 1-1000+ employees

Designed for businesses of all sizes and types including insurance, financial services, fundraising, healthcare, sales, and more. It helps with call screening, remote work, and sales enablement.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
181373
5 screenshots
169306
5 screenshots

Intermedia Unite

27/44
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Call Disposition
  • Call List Management
  • Call Queues
  • Call Reporting
  • Call Screening
  • Computer Telephony Integration
  • Customizable Reports
  • Queue Management
  • Real-Time Analytics
  • Real-Time Monitoring
  • Reporting & Statistics
  • SIP Trunking
  • Third-Party Integrations
  • Voicemail Transcription
  • Access Controls/Permissions
  • API
  • Auto-Dialer
  • Automatic Call Distribution
  • Call Center Management
  • Call Conferencing
  • Caller ID
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Chat/Messaging
  • Contact Database
  • Contact Management
  • CRM
  • Fax Management
  • Interaction Tracking
  • IVR
  • Live Chat
  • Mobile Access
  • Multi-Channel Communication
  • Online Voice Transmission
  • SMS Messaging
  • Unified Communications
  • Video Conferencing
  • Voice Mail
See All features
Hide VoIP Software Features -

RingByName

Top Features
44/44
Show VoIP Software Features +

Intermedia Unite

  • Best Value Contact Center
    Software (2023)
Intermedia Unite
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
RingByName
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Intermedia Unite
  • By Intermedia
  • Located in United States
  • Founded in 1991
RingByName
  • By InPhonex
  • Located in United States
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