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RingByName vs Monster VoIP: Which is a better fit?

Updated on December 8th, 2024
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Summary
Key features rated by users
Features selected based on 2,444 reviews from Business Phone Systems users.
% Fit
Feature ratings
Call Routing
4.4
Voice Mail
4.4
Mobile Access
4.6
Call Recording
5.0
Call Center Management
4.7
% Fit
Not enough reviews
Feature ratings
Call Routing
5.0
Voice Mail
--
Mobile Access
5.0
Call Recording
5.0
Call Center Management
5.0
User satisfaction
4.6
User reviews68
Ease of use
4.6
Functionality
4.6
Value for money
4.7
Customer support
4.8
4.7
User reviews44
Ease of use
4.7
Functionality
4.6
Value for money
4.8
Customer support
4.6
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Designed for businesses of all sizes and types including insurance, financial services, fundraising, healthcare, sales, and more. It helps with call screening, remote work, and sales enablement.

It caters to small businesses, enterprises, contact centers, and call centers seeking an all-in-one business phone system and collaboration solution.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
169306 video thumbnail}
1 Video
182736 video thumbnail}
1 Video
169306
5 screenshots
182736
5 screenshots

RingByName

Top Features
44/50
  • Call Logging
  • Collaboration Tools
  • Customizable Caller ID
  • Employee Directory
  • Predictive Dialer
  • Purchasing & Receiving
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Auto-Dialer
  • Automated Attendant
  • Automatic Call Distribution
  • Callback Scheduling
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Caller ID
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Chat/Messaging
  • Communication Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • CRM
  • Customizable Reports
  • Fax Management
  • Interaction Tracking
  • IVR
  • Live Chat
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • PBX
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Reporting & Statistics
  • SMS Messaging
  • Third-Party Integrations
  • Video Conferencing
See All features
Hide Business Phone Systems Software Features -

Monster VoIP

16/50
Show Business Phone Systems Software Features +
RingByName
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Monster VoIP
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
RingByName
  • By InPhonex
  • Located in United States
Monster VoIP
  • By Monster VoIP
  • Located in United States
  • Founded in 2012
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