# Compare RingByName vs 800.com 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare 800.com and RingByName based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/169306-208208/RingByName-vs-800-com

---

# 800.com vs RingByName Features and Cost Comparison

Last updated June 23rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

800.comRingByName2/4 selected

[800.com](https://www.capterra.com/p/208208/800-com/)[4.7 (347)](https://www.capterra.com/p/208208/800-com/reviews/)

[RingByName](https://www.capterra.com/p/169306/RingByName/)[4.6 (69)](https://www.capterra.com/p/169306/RingByName/reviews/)

[## 800.com](https://www.capterra.com/p/208208/800-com/)[4.7 (347)](https://www.capterra.com/p/208208/800-com/reviews/)

Starting Price

$149.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

CR

DT

Based on [347 reviews](#user-reviews)

Positive

325

Neutral

14

Negative

8

[## RingByName](https://www.capterra.com/p/169306/RingByName/)[4.6 (69)](https://www.capterra.com/p/169306/RingByName/reviews/)

Starting Price

$28.95/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

KJ

AS

AS

Based on [69 reviews](#user-reviews)

Positive

63

Neutral

2

Negative

4

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## Summary

* * *

Key features rated by users

Features selected based on 3,094 reviews from business phone systems software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

76%Fit

Missing features

Feature ratings

Call Routing

4.7

Mobile Access

4.9

Alerts/Notifications

4.7

Call Logging

NA

Call Recording

4.7

72%Fit

Missing features

Feature ratings

Call Routing

4.4

Mobile Access

4.6

Alerts/Notifications

4.3

Call Logging

NA

Call Recording

5.0

User satisfaction

User satisfaction

4.7

User reviews[347](https://www.capterra.com/p/208208/800-com/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.7

User satisfaction

4.6

User reviews[69](https://www.capterra.com/p/169306/RingByName/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$149Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$28.95Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

800.com is perfect for solopreneurs and small businesses all the way up to large corporations and agencies. We have plans to fit every business type.

Best for

Designed for businesses of all sizes and types including insurance, financial services, fundraising, healthcare, sales, and more. It helps with call screening, remote work, and sales enablement.

## User reviews

Pros & cons

CR

Calvin R.

CEO

> "The SMS/Texting capability is a huge plus for customer engagement, and the call tracking analytics provide great insights into..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7126652)

RK

Robert K.

Administrator

> "The process can be very detailed. If one tends to not be as skillful with technology, he or she may become frustrated with the..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7156256)

DT

Donald T.

Owner

> "The system provides useful features like call forwarding, voicemail transcription, and call analytics, all managed from a..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7109624)

CH

Chris H.

CMO

> "At times, call transfers did not go through properly, which created some concern around potentially missed or lost business..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7120873)

BB

Brent B.

Owner

> "It provides dependable call management, useful call summaries, and an easy-to-use interface that fits well with business needs."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7089441)

TF

Tracy F.

Chief Growth Operations Officer

> "I had set up my account and ended up making a mess by adding a second account instead of a second number to the account."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7104125)

CR

Calvin R.

CEO

> "Phone support was responsive when I had a question about billing, and the call management tools like the auto-attendant have..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7126652)

ET

Elvia T.

Mold Technician

> "I have some difficulty on the website since I am blind and I use screen reader software, so it does not always read everything..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6866229)

LW

Lena W.

Owner

> "I love the customer service aspect where I feel 800.com is always there and very helpful in the process when I need it, plus I..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7061499)

KL

Kiersten L.

Managing Director

> "Some issues with calls being immediately dropped ."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7114939)

RM

Royneisha M.

Dispatcher

> "The call forwarding and tracking features are helpful, especially for business owners who want to separate personal and..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7158444)

WC

Wayne C.

Owner

> "The billing is a bit of an issue for me."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7077762)

HM

Hilda M.

CEO

> "The call forwarding features were especially useful because I could stay connected with customers from anywhere, even when I..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7151138)

JT

Jeannita T.

Managing Member

> "The online interface is not exactly intuitive."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7146505)

BV

Bhargav V.

Owner

> "We have used 800.com since the inception of our business and are very happy with the online options to setup greetings, call..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6863606)

MV

Mayank V.

owner

> "The final monthly cost includes some mandatory regulatory fees that add up."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7027524)

HM

Hilda M.

CEO

> "The platform helped me separate business and personal calls, which improved organization and communication with customers."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7151138)

KA

Karen A.

VP of Ops

> "how hard it is to set up texting though some of that may be requirements by law. but I have not been able to do it."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7058262)

BB

Brent B.

Owner

> "I really like that it sends clear summaries of calls, which makes tracking communication simple and efficient."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7089441)

JT

Julia T.

Concierge beauty services

> "The lack of options and information within the application."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7065950)

CR

Calvin R.

CEO

> "Unlike some older telecom services, the dashboard feels modern and makes managing multiple lines simple."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7126652)

BA

Betty A.

CEO

> "com is generally user-friendly, but the inability to utilize the text feature is a significant drawback that limits its overall..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6606122)

ML

Michael L.

Owner

> "Features and prices for unlimited phone service and vanity number options were better than other carriers"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7082415)

MC

Micah C.

Business Analyist

> "Was disappointed in not having the ability for tracking call lengths."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6734606)

KL

Kiersten L.

Managing Director

> "We were able to set up a very professional voicemail in a short amount of time using the built in tools ."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7114939)

CO

Cynthia O.

Solopreneur

> "The platform and verification to get the system up and running is excessive and very labor intensive"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6845455)

ML

Michael L.

Owner

> "Had a phone call with the sales team and they explained the features and went over the new AI and call recording features that..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7082415)

AP

Arziki P.

CEO

> "The only complaint I would have is with the text-verification feature."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6576676)

RM

Royneisha M.

Dispatcher

> "The setup process was simple, the app is easy to navigate, and features like call forwarding and tracking make staying..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7158444)

DB

Daniel B.

Owner

> "I canceled my service last year and I just see they charged my credit card several hundred dollars."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6569076)

AB

Ajah B.

Interior Designer

> "It’s a solid solution for small business owners who need a reliable communication system without something overly complicated."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7117538)

LR

L. R.

Chief Executive

> "Not sure what I don't enjoy about 800.coms service."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7133738)

JR

Jennifer R.

Senior Director of Global Marketing

> "The user-friendly interface makes it incredibly easy to navigate and manage campaigns, while their precise audience targeting..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6580673)

JT

Joseph T.

Agent Broker

> "I was unable to get my old 800# reactivated, even though no one is using it."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6578194)

JT

Jeannita T.

Managing Member

> "I love the professional support and the low cost of the service. Whenever I call in with a problem the representative stays..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7146505)

LG

Lucas G.

Owner

> "sometimes the app wouldnt notify me of calls coming in."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6747007)

ES

ESMAT S.

MANAGER

> "EASY TO USE, FAST CUSTOMER SERVICE, WEBSITE IS SELF-EXPLANATORY, BEING ABLE TO CONTROL VOICEMAIL AND WAITING OPTIONS REMOTELY..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7179725)

CM

Carl M.

CEO

> "I don’t always receive my calls or notifications when someone calls."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6569616)

Lamone J.

Web Design Artist

> "I still get my messages and texts from my clients and that's very important to me; Even when I can't answer calls;"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7155719)

JS

Julian S.

CEO

> "App is a little glitchy."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6582161)

RM

Royneisha M.

Dispatcher

> "I also appreciate being able to separate business calls from personal calls without needing another device."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7158444)

AS

Amitai S.

Owner

> "The cost is high for the level of service provide."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6577095)

HM

Hilda M.

CEO

> "What I liked most about 1.800.com for my business number was how easy it made it to set up a professional phone presence..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7151138)

GL

Gabriel L.

Sales Division

> "Sometimes my calls drop."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6734838)

HM

Hilda M.

CEO

> "It also helped my business appear more credible and established, which is important when building trust with clients."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7151138)

RE

Robin E.

CEO

> "Pricing is a little too high, could be better."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6608801)

JS

Julian S.

CEO

> "The toll-free number service worked seamlessly for my needs, and features like call forwarding and voicemail were especially..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6582161)

AM

Adriana M.

Vice President

> "There isnt anything to add in this category"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7050496)

GS

Gabby S.

CEO

> "Overall, 800.com has been a solid tool for managing business calls and communication."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7128937)

MD

Matt D.

Director of Marketing

> "Do not need IT support."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6608393)

BB

Brent B.

Owner

> "The system works smoothly and saves time for daily business operations."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7089441)

MN

Mark N.

Managing director

> "Hard to have a con"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6569203)

NV

Nina V.

CMO

> "The call tracking and analytics are especially helpful for businesses that want insight into their calls"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7017025)

DD

Dan D.

Owner

> "Works great on desktop but lacks the ability to answer calls on desktop."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4683696)

LH

Les H.

Director

> "Along cones 800.com and we now have very affordable forwarded toll free and a great vanity number to boot!"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7168548)

GC

Gregory C.

President

> "So we canceled a NON CONTRACT and I went on to start my own business. And I come back to 800.com because I didn't like how it..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4686117)

Lamone J.

Web Design Artist

> "They are very understandable people that really care about their clients and their businesses. If difficult times arrive they..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7155719)

GS

George S.

CEO

> "Clients tell me it's not easy to call, I'm told it's too many numbers and I don't get may calls immediately"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4715393)

AN

Anna N.

Founder

> "The dashboard is easily accessible and relatively intuitive, though it feels a bit outdated."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7144642)

DD

Dan D.

Owner

> "Have not had any need to interact with the 800.com team."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4683696)

MB

Mike B.

Web Consultant

> "We've been using 800.com for more than 2 years now, it's integrated perfectly into our marketing and outreach efforts and makes..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6606038)

XB

Xenia B.

Executive Director

> "Was very difficult to set up, not sure if mine is setup correctly."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4683738)

JG

Jeremy G.

Partner

> "Great features for a growing business, but overshadowed by restrictive limits and hidden costs :))))"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7173474)

GC

Gregory C.

President

> "I GET: He LIES and says he's going to REFUND my money and NEVER DOES!!!"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4686117)

WW

William W.

Managing Partner

> "I love the professional image it provides for my business, and the voicemail-to-email feature is a game-changer for staying..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6584622)

KR

Karlee R.

Office Manager

> "I don't like the call forwarding, however I understand it is a way for them to to track calls"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2721716)

GM

Goran M.

Regional Sales and Support Manager

> "We've been a long-time user, and we are satisfied with the flexibility it provides for our customer support needs"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7128459)

SF

Steven F.

President

> "There appears to be no option to turn off receiving voice mail recordings."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2354525)

AB

Axel B.

COO

> "Even though the 800 as in toll free concept is not really needed any longer, the features and functions that we use make our..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6576647)

JV

James V.

Owner

> "Since I have only had our 877 phone number for 2 days, I am not able to answer this question."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2363635)

SB

Sharmin B.

CEO

> "Even if you have to add the new number or change forwarding, it is easy to do so."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7172947)

VM

Victoria M.

Office Manager

> "I wish voicemails went to the extension, not all to me."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2394548)

ET

Elvia T.

Mold Technician

> "Overall it was easy to sign up with 800.Com, like the service so far, I like the voicemail features and phone call history..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6866229)

SE

Sonya E.

Manager

> "I can someone called me back to help me, but I wasn't able to talk @ that time."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2616672)

TW

Terri W.

President

> "I printed my business cards with the toll-free option, and they look so professional."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7074302)

RR

Rich R.

Owner

> "Setting up was a little confusing when I thought I was deleting one thing."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2332186)

[View Reviews](https://www.capterra.com/p/208208/800-com/reviews/)

KJ

Kimberly J.

Office admin

> "I appreciate getting email alerts for voicemails when I am away and also texts for emergency calls."

[See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___6385304)

WP

William P.

Physician

> "I chose this over Ring Central because of the promise of a small American company who would be easy to work with and..."

[See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___6433615)

AS

Andy S.

Technician

> "Antonio’s customer support is top notch!!!"

[See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___7125706)

PS

Peter S.

president

> "not being able to call certain numbers in the US"

[See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___6507793)

AS

Andy S.

Technician

> "Thank you for all the hard work on all of our clients."

[See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___7125706)

TS

Taras S.

President

> "Lack of some features: RBN takes a long time to add new features."

[See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___6385544)

AS

Andy S.

Technician

> "Nothing but great things to say about the support :)"

[See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___7125706)

CH

Connie H.

Vice President

> "Voicemails are sometimes garbled"

[See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___6385201)

LH

Luis H.

Director of Community Outreach

> "The responsiveness and attention to detail have made things run smoothly, and we really appreciate the team's dedication."

[See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___6519215)

BP

Brendan P.

Vice President

> "The pricing models, while competitive can be really confusing."

[See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___6385219)

KN

Kim N.

Front Office Manager

> "Very easy to use."

[See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___6595561)

JL

JOHN L.

SALESMAN

> "I use a headset so it's a little tricky to use."

[See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___6385175)

DJ

David J.

Minister of Administration

> "RingByName is easy to use and very flexible."

[See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___6385507)

CH

Connie H.

Vice President

> "Sound quality is not always good. "

[See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___6385201)

TS

Taras S.

President

> "Easy to use, great reliability, customizable "

[See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___6385544)

WP

William P.

Physician

> "He's never sat here to listen to the ringing. "

[See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___6433615)

SB

Sergio B.

BDM

> "As an international company, RingByName helps us to have several landing numbers in different countries, which allows us..."

[See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___2983708)

JS

Jamie S.

Planning Department Manager

> "Not very User friendly in some features"

[See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___6385947)

CN

Claudia N.

Operations Manager

> "I like the most is the flexibility on the recordings via readers or pre-recorded for prompts or voice mails. "

[See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___2997947)

HR

Hannah R.

Customer Representative

> "N/A there is nothing that i do not like about ring by name"

[See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___6385662)

IS

Ismaray S.

Franchise owner

> "The technical support I receive from \[SENSITIVE CONTENT\] was superb, he went above and beyond to assist me setting up a..."

[See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___3490327)

FD

Farrah D.

Office manager

> "When Changes are made service is interrupted without notice .There is no follow-up beside a email that is sent after..."

[See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___4825611)

GS

German S.

Marketing Manager

> "I have dealt directly with \[sensitive content hidden\] several times and they have been nothing but professional, helpful..."

[See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___4589055)

LA

Lenin A.

General Manager

> "There are dummy rings that sound when the user places a call, which disturbs me. When I attempt to make a call,..."

[See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___3437808)

TH

Thomas H.

Owner

> "I like being able to manage menus easily and edit routing."

[See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___3349953)

PH

Philip H.

Broker

> "I can’t easily take calls from office and can’t forward calls to other agents. "

[See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___3322743)

MM

Maribel M.

Owner

> "My business was able to grow and thrive even during the most difficult unprecedented times thanks to ring my name"

[See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___3022049)

BS

Beverly S.

Finance Manager

> "Initial set up is a little cumbersome.........................."

[See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___2983869)

AP

Annabel P.

Owner/Dentist

> "Not only is it user-friendly but the customer support team excels at solving and answering any question myself or my..."

[See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___3078837)

BG

Brian G.

Office Manager

> "We are currently having delay issues with call conversations and they have been trying to resolved. "

[See full review](https://www.capterra.com/p/169306/RingByName/#Capterra___2936494)

[View Reviews](https://www.capterra.com/p/169306/RingByName/reviews/)

## User interface

4.71 (347)

[RingByName](https://www.capterra.com/p/169306/RingByName/)

4.62 (69)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

800.com

27/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automated Attendant
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Caller ID
-   Customizable Reports
-   Employee Directory
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   PBX
-   Predictive Dialer
-   Purchasing & Receiving
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting & Statistics
-   SMS Messaging

[See all features](https://www.capterra.com/p/208208/800-com/#features)

RingByName

Top features

43/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automated Attendant
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Caller ID
-   Customizable Reports
-   Employee Directory
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   PBX
-   Predictive Dialer
-   Purchasing & Receiving
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting & Statistics
-   SMS Messaging

[See all features](https://www.capterra.com/p/169306/RingByName/#features)

### Recognition

800.com is recognized as a top-rated tool in 3 Capterra Shortlist reports

RingByName is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Business Phone SystemsSoftware (2022) 

### Deployment & support

800.com

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

RingByName

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

800.com

-   By 800.com
-   Located in United States
-   Founded in

RingByName

-   By InPhonex
-   Located in United States
-   Founded in

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