# Compare ZeroBounce vs SendGrid 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ZeroBounce and SendGrid based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/169340-204113/ZeroBounce-vs-SendGrid --- # ZeroBounce vs SendGrid Features and Cost Comparison Last updated April 2nd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ZeroBounceSendGrid2/4 selected [ZeroBounce](https://www.capterra.com/p/169340/ZeroBounce/)[4.8 (575)](https://www.capterra.com/p/169340/ZeroBounce/reviews/) [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.2 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/) [## ZeroBounce](https://www.capterra.com/p/169340/ZeroBounce/)[4.8 (575)](https://www.capterra.com/p/169340/ZeroBounce/reviews/) Starting Price $99.00/month Value-for-Money 4.6 Functionality 4.7 Ease of Use 4.8 Customer Service 4.7 Reviews Sentiment Based on [575 reviews](#user-reviews) Positive 559 Neutral 12 Negative 4 [## SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.2 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/) Starting Price $15.00/month Value-for-Money 4 Functionality 4.1 Ease of Use 4.1 Customer Service 3.7 Reviews Sentiment Based on [753 reviews](#user-reviews) Positive 620 Neutral 56 Negative 77 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,305 reviews from email verification tools software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 85%Fit High performer Feature ratings Recipient Validation 4.7 Spam Detection 4.6 Domain Check 4.5 Disposable Email Detection 4.5 Catch-all Server Detection 4.5 61%Fit Missing features Feature ratings Recipient Validation NA Spam Detection NA Domain Check 4.5 Disposable Email Detection 5.0 Catch-all Server Detection 3.5 User satisfaction User satisfaction 4.8 User reviews[575](https://www.capterra.com/p/169340/ZeroBounce/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.6 Customer support 4.7 User satisfaction 4.2 User reviews[753](https://www.capterra.com/p/204113/SendGrid/reviews/) Ease of use 4.1 Functionality 4.1 Value for money 4.0 Customer support 3.7 Price starts from Price starts from $99Usage Based, Per Month - Free version - Free trial Price starts from $15Usage Based, Per Month - Free version - Free trial Best for Best for ZeroBounce is used by email marketers, digital agencies, e-commerce businesses, newsletter publishers, and companies concerned with email deliverability. Best for SendGrid serves everyone from independent developers to enterprise level corporations, marketers, high-volume senders, enterprises, eCommerce businesses, and startups. ## User reviews Pros & cons GG Greg G. Demand Gen Lead > "The service provides strong value for large projects, helped us clean and improve a dated email database, and their customer service has been responsive and..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7110804) HP Hrishikesh P. Assistant manager marketing > "The verification process can feel a bit slow when handling very large lists, and some of the advanced features take time to understand if you're a new user." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7053507) MH Matthew H. Senior Email Marketing Specialist > "It is a reliable platform for validating email lists, improving sender reputation, and helping reduce bounce rates before campaigns are sent." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7141149) SK Sanu K. Marketing Ops and CRM Specialist > "For teams that like customizing reports or tailoring the visual layout to their workflow, this might feel a bit restrictive." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7111209) MH Mili H. Lifecycle Marketing > "We use it regularly to validate email addresses, improve deliverability, and maintain list quality, and it has been working reliably for our needs." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7085215) PS Paulina S. Account Coordinator > "The code emails we get in the inbox after the list is reviewed can be confusing because sometimes I get two codes." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7116137) JP Jose P. CTO > "From a technical leadership perspective, the platform’s roadmap is impressive due to its versatility and the intuitive way it handles events, hooks, and..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7110941) CY Cooper Y. Sales Development Team Lead > "when the file is processed, it isn't so clean how it comes in a folder with different CSVs." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7102166) RV Rahul V. Developer > "One thing we really like is that it helps identify which email addresses are good and which ones are risky, so we avoid sending emails to bad addresses and..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7110234) MA Mary A. Senior Lead Generation Specialist II > "One limitation is that automated validation can only be scheduled to run once per day." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7125691) FJ Finn J. CEO > "The platform interface is clean, uploads process fast, and the verification breakdown is detailed enough to make confident decisions about which contacts to..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7104999) KC Kelechi C. Data Manager > "One downside for me was the pricing—it’s definitely more on the premium side, so it might feel a bit expensive if you’re working with a tight budget or just..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7120801) AK Abi K. VP of Marketing > "After completing an audit with ZeroBounce, we can confidently test content, track deliverability performance, and automatically validate our contacts." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7106258) CR Cristian R. Sales Director > "Email Management can leave you not seeing your results if you go on holiday for 2-3 weeks." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7110881) LH Larry H. CEO > "Zero Bounce allows us to provide our marketing clients with the assurance that their email and marketing lists are as clean as possible. " [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7054139) Karthik H. Digital Marketing Manager > "While ZeroBounce is a powerful tool, one drawback is that validation results expire after 30 days, which can be inconvenient if you need to revisit older..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___6872262) HF Harvey F. Customer Engagement Manager > "Even though we use it for straightforward validation rather than complex segmentation, the peace of mind regarding our sender reputation makes it a solid..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7090688) DR Dewey R. Founder > "Sometimes I feel like It takes longer for them to be verifies when I have multiple going." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7106435) SW Shan W. Marketing Director > "The interface is clean, and the bulk upload process is very straightforward, which saves me a lot of time during my weekly lead generation tasks." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7101799) GS Gal S. IT MANAGER > "Customer Support: Their support team is responsive and actually knowledgeable—no canned "bot" responses that don't solve the problem." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7138914) SK Sanu K. Marketing Ops and CRM Specialist > "The platform verifies emails quickly and accurately, which helps maintain a clean and healthy database for campaigns." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7111209) NM Nrupa M. Marketing Operations Manager > "It is a bit expensive for very large lists compared to other cleaning tools." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7072253) AB Alessandro B. CEO > "For someone who runs an agency in the remodeling space who reaches all of its leads through cold email campaigns ZeroBounce works increadible for verifying..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7048142) BS Bernie S. List Processor > "For my use, I am only interested in identifying bad emails so I wish there was an option for combining all the bad emails into one file instead of a file..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___6334687) KL Kaya L. Lead Team > "Overall, ZeroBounce proved to be a reliable and effective email validation solution that significantly improved our email deliverability and campaign..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7009378) AT Alex T. Event Coordinator > "Limited free credits—I ran out quickly while testing." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7063385) Karthik H. Digital Marketing Manager > "The validation process is fast and accurate, and the ability to detect spam traps and abuse emails has been especially valuable. While there are a few areas..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___6872262) KW Kristin W. SDR MGR > "My team also didn't see much improvement in domain health or deliverability." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7103842) KC Kelechi C. Data Manager > "I also found the automation features and API really useful for streamlining my workflow, especially when handling large datasets." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7120801) PA Paul A. Executive Officer > "It prevented me from being sanctioned in my organization for sending mails to inactive addresses." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7022471) AA Arun A. Marketing Analyst > "It quickly cleans email lists and gives clear results you can trust, which really helps improve deliverability without any hassle." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7093704) AA Alex A. Peer support specialist and drug counselor > "Really wasn’t a fan of the team collaboration marketing, and sales and learning curve was really confusing but other than that it’s worth it" [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7124933) DG Dillon G. SDR > "Bounce rates have almost dropped to zero, list quality is better, the targeting is cleaner, and the overall sending setup is much healthier than before." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7133196) SB Steve B. Director of Email Marketing > "I need to gain access to the client's inbox, but they are unsure how to give me the access I need." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7000392) AG Alexander G. Business Development Lead > "It consistently filters out invalid, spam trap, and abuse emails, which has helped us improve deliverability rates and maintain a strong sender reputation." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7006317) VR Verified Reviewer Marketing Director > "I don't like how busy their dashboard is. Since I know what I'm doing, it's fine. But, if you're someone who is just getting started in email verification -..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___6836649) GK Gordana K. Director of Data and Insights > "The platform provides highly accurate email verification, which significantly improves email deliverability and reduces bounce rates." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___6882400) RV Rodrigo V. COO > "I guess I don't like the fact that it doesn't detect if I've already validated an email." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7031247) Jean-Philippe A. Consultant > "Great API to make email validations, improve bounce rates and general deliverability." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7141989) SD Stefan D. Lead Cloud Engineer > "The pricing for ZeroBounce can be a bit steep at higher volumes, which may not be ideal for all businesses." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___6509460) FJ Finn J. CEO > "The reporting and file export options are also practical, making it easy to integrate results into existing workflows without friction." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7104999) SC Suellen C. CRM and Automation Manager > "I find ZeroBounce extremely expensive, and because of that, I can’t use it as much as I’d like." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7036928) HP Hrishikesh P. Assistant manager marketing > "The platform consistently filtered out invalid, spammy, or risky emails, which helped improve overall deliverability." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7053507) BR Ben R. Senior Marketing specialist > "Maybe the con is that we didn't have it implemented sooner?" [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7000110) RV Rahul V. Developer > "The warmup feature is a great addition, and being able to see inbox placement directly from their platform is very useful." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7110234) Vijendr W. Sales Manager > "I found difficulties during validation of large data sheets." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___4147345) MA Mary A. Senior Lead Generation Specialist II > "The platform is also user-friendly—navigation across tabs is intuitive, and the data is presented in a way that’s easy to read, understand, and analyze." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7125691) Charles Y. Director > "I don't really like the user interface, which appeared outdated." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___4647089) Tom F. GTM Lead > "cut out bad data, gave me confidence in email campaigns, and improved HubSpot workflows straight away. Once you get into the flow of using it, it’s..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___6877031) GK Gourav K. Research Analyst > "The results are not always correct, just because of servers." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___3532283) MH Mili H. Lifecycle Marketing > "The platform is intuitive, delivers reliable outcomes, and the sync with our systems has been smooth and consistent without issues." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7085215) VV Vlad V. CEO > "Catch-all emails are a tricky part. When I just tried the service I had over 70% of emails marked as catch-all." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___3492543) KW Katie W. Director of Sales and Marketing > "Zerobounce helps us verify our emails to ensure we have good email deliverability." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7079150) CS Carl S. IT Manager > "We had issues with our domain being restricted by other mail providers because of the number of mistyped or discontinued e-mail addresses on our mail lists...." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___2721626) Jason G. Executive Vice President, Marketing Operations > "It removes guesswork from list quality and gives you a much stronger foundation for successful campaigns." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7130984) KD Keetha D. Travel planner > "It weeds out bad files and virus emails." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___2600880) VK Vicky K. Sales Head > "Features like email scoring and spam trap detection add good value." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7142831) VR Verified Reviewer lawyer > "I dont have any dislike about the quality of zerobounce but i think the application is more expensive than the other alternative apps." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___2281756) VS Vivek S. Executive Marketing > "It's a reliable, accurate, and secure solution for maintaining healthy email lists and improving the success of outbound campaigns." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___6860000) SA SHAHJAHAN A. CEO > "IT WAS SLIGHTLY EXPENSIVE AND I DID LOOK AROUND FOR ALTERNATIVES" [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___2701726) [View Reviews](https://www.capterra.com/p/169340/ZeroBounce/reviews/) AH Amir H. E-Commerce Manager > "Their flexibility in terms of dynamism in email templates is superb and we can depend on them to provide our retail customers with..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7109131) SB Sevval B. Artist > "Sometimes I have to double-save when editing dynamic templates, which can be a bit annoying." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6813299) DS Darren S. Product Owner > "Via well documented APIs, nice reporting, and a generous free tier, getting started and maintaining flow is painless and easy." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7113185) AH Amir H. E-Commerce Manager > "It is a horse to work with in regard to deliverability yet it is extremely tough to get technical assistance." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7109131) RP Raxit P. Programmer Analyst > "Excellent detailed insights with filter options to track emails/SMS to customers and comprehensive Analytic features like delivery..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6752986) YG You G. IT Intern > "I used it to try and set-up my own email server essentially, but managing an email server was harder than I expected" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6617249) MS Michelle S. Developer > "They provide a lot of pre-made templates and designs that are modern and perfect for our marketing team." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6825957) John W. CEO > "The “expert” on the other end had the audacity to insist that I must log into the account to disable the IP block feature." [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138) MS Martina S. VP > "It’s easy to get started and works well on the surface, but over time you notice the difference between expected and actual results,..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7134311) John W. CEO > "Sounds sophisticated, right? Except, here’s the kicker: if you dare to use a different device or a new ISP, you’re immediately blocked..." [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138) HA Hayley A. Marketing Manager > "Sending individual email campaigns is simple and their design editor is easy to use as a non technical user." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7123963) TH Tyler H. CEO > "We've used SendGrid for nearly 3 years now, and out of nowhere, this weekend they suspended our services claiming our account was..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6641417) MS Michelle S. Developer > "SendGrid allows an interface for non-technical people at my company." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6825957) VR Verified Reviewer CEO > "Terrible service, it worked in testing mode, and so I purchased their subscription, after I deployed my website to product env, it..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4988981) JK Justin K. Owner > "The ability to format emails and build automations was straightforward for our simple use case." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6865606) JM Justin M. Contractor > "Had they told me I could have upgraded in time, instead i lost a bunch of customers because of it." [See full review](https://www.capterra.com/p/204113/SendGrid/#SoftwareAdvice___6881515) RP Raxit P. Programmer Analyst > "it has some very useful features like open rates and unique customers to track progress of the campaigns." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6752986) FO Fernando O. Admin > "It took SendGrid support 3 day to get back to me." [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___7001390) VR Verified Reviewer Board Member > "I like that the pricing is determined by the number of emails you send, which works out free for small organizations." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6557057) ID Irina D. CTO > "The design template library versioning can be confusing" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6631848) Babatunde O. SEO Marketer > "SMTP was faily easy to set up anf sendgrid provided API to connect email function to my wordpress sites without stress." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6789371) TH Tyler H. CEO > "This unexpected and unwarranted outage impacted our clients and operations." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6641417) VR Verified Reviewer New Business Account Manager > "It provides free trial packages for life, 100 emails every day, and an SMTP feature that can be linked with a program." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4846909) John W. CEO > "Yes, you read that right: log in to an account from which I was explicitly locked out. " [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138) AH Ahliman H. Full-Stack Developer > "SendGrid is a reliable option, like other providers, when looking for a free or paid SMTP service." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6599078) MH Mohammad H. Inbound marketing specialist > "Support and UI are frustratingly poor and not friendly" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6636245) Babatunde O. SEO Marketer > "Its very easy to set up email funnels with sendgrid plus the inbox delivery high and spam rate is low." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6789371) BH Ben H. Head Honcho > "At the time of my use it was lacking some features like detailed list segmentation / tagging of contact." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5021613) PT Paul T. The Bank Agency Ltd > "Integrated directly (and was recommended) by Replit for a vibe coded project." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7005960) GA Gideon A. Frontend Developer > "The customer is weird, they didn't approve my account for whatever reason, no explanation, I sent mail and still no explanation, they..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5070060) BT Bill T. Developer > "As a result, we can use SendGrid with many sites to improve email deliverability within Wordpress for free, and it's still affordable..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6241551) ND Nik D. Director > "After years of spending thousands of dollars a month we are suddenly and without warning, "temporarily" blocked from sending emails..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5092970) KM Karl M. EVP > "The core functionalities work as expected and have delivered measurable results for our marketing team. " [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343) John W. CEO > "Too busy to care about their customers or even pretend to provide support. " [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138) Damien B. Creative Director > "We just really used it to connect it for GrooveMail users." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6529235) Russell J. CEO > "SendGrid is the worst vendor in our tech stack, stay away" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6737255) MH Mohammad H. Inbound marketing specialist > "Scalable email delivery for larger campaigns." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6636245) PK Pranjal K. Co founder > "Use it for its top notch deliverability, reporting and analytics as no other application even comes close to it in these areas but as..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3965453) VR Verified Reviewer Senior software developer > "It provides a lot email customization." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6645642) FO Fernando O. Admin > "Terrible customer support. " [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___7001390) VR Verified Reviewer Lead Engineer > "Sending email without getting inside spam is best thing." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6691951) Marco S. IT Administrator > "The bad thing is that the IP must be changed so that the mails are not classified as spam and reach their recipients, there are things..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3856012) DS Darren S. Product Owner > "It is easy to set up and use." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7113185) Vance W. Digital Marketing Head > "SendGrid always has issues with delivering emails to Yahoo, Outlook, Hotmail, MSN, etc., so that's always a pain." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4861661) AS Antonella S. Owner > "it has a free plan and no credit card required" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6670304) AP Ashley P. Assistant to Founder > "Right now that is not possible and it along with the elements, must be configured in the designer within the platform." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5076926) LT Lucia T. Customer Experience Manager > "It handles email marketing really well and SendGrid has all we need." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6483257) Jennifer W. Human Resources Generalist > "There is no consistency in the percentages of emails opened or clicked." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5031340) PT Paul T. The Bank Agency Ltd > "A really complete product but with a super simple interface." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7005960) EE Eduardo E. PM > "Templates become hard to manage when using various locales/languages." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4895127) FD Fernando D. CTO and General Manager > "The API is very well documented and the email marketing features can easily be used by non-developers without writing a single line of..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6021884) KS Kate S. content > "The newsletter editor is a bit fickly, and how they bill for contacts isn't super clear." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4872136) CP Charlie P. Director > "We've never had an issue with our SendGrid e-mail service, and has been incredibly reliable." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6568344) VR Verified Reviewer Founder > "Our Email/domain strength started decreasing and emails started to land in spam for which we tried various methods but on changing..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3689149) KM Karl M. EVP > "We used their email marketing tool for over 5 years and have found their solution to be reliable. " [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343) VR Verified Reviewer Executive Director > "After using it for more than a year, we still have to resort to manually paying our invoices every month and type in our credit card..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4590233) DS Davide S. Content Creator > "I really like the ease of use, for various projects I have found it easy to implement for sending emails to confirm the user." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6805196) ND Nik D. Director > "Hours of no communication on their support ticket that suspended our account." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5092970) MW Madeleine W. Web Designer > "After connecting SendGrid to my WordPress installation the notification emails for my web forms send without any issue." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6251134) GJ Gustavo J. Marketing Manager > "I had several problems in sending due to differences in the database." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6184244) KM Karl M. EVP > "Their customer support has been decent and met the SLA's stated on our contract." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343) Ben U. Marketing Automation > "The support seems to be slow to respond at times and/or not very effective." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6113697) Jennifer W. Human Resources Generalist > "Integrating with the email API is a breeze. When compared to other mass email service providers, we have seen that SendGrid..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5031340) Danny M. Marketing Manager > "It made it hard to determine which campaigns were actually successful." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6220669) JA Joe A. COO > "As long as you don't have an issue and need CS their tech works great and have a good value proposition. When I can find another..." [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___5050178) Danny M. Marketing Manager > "After SendGrid was acquired by Twilio, we saw a downgrade in service." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6220669) CP Charlie P. Director > "Really easy to setup and integrate into our existing application and user flow." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6568344) MC Mohamed C. Lecturer > "Actually, I become slow to recommend SendGrid due to its limited features of contact management; it does not provide many options..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4435202) AP Ashley P. Assistant to Founder > "We primarily utilize SendGrid to send SingleSend marketing emails and have been able to do so with great success." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5076926) BM Brandon M. CMO > "Appalling service, I genuinely have no idea how these people even have customers to begin with if one can't even sign up...." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5001707) Ava T. Marketing Operations Analyst > "The email list segmentation feature, which allows us to trigger email engagement based on user behavior within our app, has had a..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4740514) PK Pranjal K. Co founder > "Campaign automation, segmentation of contact lists are severe drawbacks of this application." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3965453) AN Anouar N. Marketing Online in Youtube All Social Media > "It gives free trial packages for life, 100 emails per day, and it has an SMTP feature that can be linked with a programEmails can be..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4754606) VR Verified Reviewer Social Media Marketing Intern > "Also, the API is a bit confusing to set up." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4834940) OC Olivia C. CEO > "SendGrid is straightforward and does what we need it to do for an affordable price." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6309379) VR Verified Reviewer Software Developer > "The documentation can be a bit lacking sometimes, often you need to rely on third party information, which isn't inherently bad, we..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4579208) VR Verified Reviewer New Business Account Manager > "The API is cost-effective due to its low operating expenses and lack of application development requirements." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4846909) Leena S. Product Lifecycle Management Specialist > "This requirement has limited the ability of non-technical team members on my team to use Sendgrid on their own." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4307727) IC Isha C. Content Head > "Customizable market emails with an editor that works using drag and drop.- Better email delivery than other platforms as it has..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4627483) VR Verified Reviewer CTO > "Stay away from this service, any other service would be better for your business and sanity." [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___4956850) [View Reviews](https://www.capterra.com/p/204113/SendGrid/reviews/) ## User interface [ZeroBounce](https://www.capterra.com/p/169340/ZeroBounce/) 4.75 (575) 4.18 (753) ### Features ZeroBounce Top features 37/50 - A/B Testing - Activity Dashboard - Activity Tracking - AI Copilot - Anti Spam - API - Bounce Rate Analysis - Bulk Email Verification - Bulk Send - Campaign Segmentation - Catch-all Server Detection - Compliance Management - Contact Database - Contact Management - CRM - Customer Database - Data Capture and Transfer - Data Import/Export - Data Verification - Delivery Tracking - Disposable Email Detection - Domain Check - Drag & Drop - Drip Campaigns - Duplicate Detection - Email Address Extraction - Email Alerts - Email Distribution - Email Management - Email Marketing - Email Templates - Email Tracking - File Transfer - Fraud Detection - Generative AI - Lead Management - Mailing List Management - Monitoring - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Recipient Validation - Reporting & Statistics - Secure Data Storage - Single Email Verification - Spam Analysis - Spam Blocker - Spam Detection - Subscription Management - Syntax Check [See all features](https://www.capterra.com/p/169340/ZeroBounce/#features) SendGrid 29/50 - A/B Testing - Activity Dashboard - Activity Tracking - AI Copilot - Anti Spam - API - Bounce Rate Analysis - Bulk Email Verification - Bulk Send - Campaign Segmentation - Catch-all Server Detection - Compliance Management - Contact Database - Contact Management - CRM - Customer Database - Data Capture and Transfer - Data Import/Export - Data Verification - Delivery Tracking - Disposable Email Detection - Domain Check - Drag & Drop - Drip Campaigns - Duplicate Detection - Email Address Extraction - Email Alerts - Email Distribution - Email Management - Email Marketing - Email Templates - Email Tracking - File Transfer - Fraud Detection - Generative AI - Lead Management - Mailing List Management - Monitoring - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Recipient Validation - Reporting & Statistics - Secure Data Storage - Single Email Verification - Spam Analysis - Spam Blocker - Spam Detection - Subscription Management - Syntax Check [See all features](https://www.capterra.com/p/204113/SendGrid/#features) ### Recognition ZeroBounce is recognized as a top-rated tool in 2 Capterra Shortlist reports SendGrid is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support ZeroBounce Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SendGrid Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ZeroBounce - By ZeroBounce - Located in United States - Founded in 2013 SendGrid - By Twilio - Located in United States - Founded in 2008 ## 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