--- title: "Compare ZeroBounce vs SendGrid 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare ZeroBounce and SendGrid based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/169340-204113/ZeroBounce-vs-SendGrid" page_type: "comparison" language: "en" --- # ZeroBounce vs SendGrid Features and Cost Comparison Last updated September 24th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ZeroBounceSendGrid2/4 selected [ZeroBounce](https://www.capterra.com/p/169340/ZeroBounce/)[4.8 (595)](https://www.capterra.com/p/169340/ZeroBounce/reviews/) [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.2 (754)](https://www.capterra.com/p/204113/SendGrid/reviews/) [## ZeroBounce](https://www.capterra.com/p/169340/ZeroBounce/)[4.8 (595)](https://www.capterra.com/p/169340/ZeroBounce/reviews/) Starting Price $99.00/month Value-for-Money 4.6 Functionality 4.7 Ease of Use 4.8 Customer Service 4.7 Reviews Sentiment Based on [595 reviews](#user-reviews) Positive 579 Neutral 12 Negative 4 [## SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.2 (754)](https://www.capterra.com/p/204113/SendGrid/reviews/) Starting Price $15.00/month Value-for-Money 4 Functionality 4.1 Ease of Use 4.1 Customer Service 3.7 Reviews Sentiment Based on [754 reviews](#user-reviews) Positive 621 Neutral 56 Negative 77 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,540 reviews from email verification tools software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 75%Fit Missing features Feature ratings Recipient Validation 4.7 Bounce Rate Analysis NA Domain Check 4.6 Disposable Email Detection 4.5 Catch-all Server Detection 4.5 61%Fit Missing features Feature ratings Recipient Validation NA Bounce Rate Analysis NA Domain Check 4.5 Disposable Email Detection 5.0 Catch-all Server Detection 3.5 User satisfaction User satisfaction 4.8 User reviews[595](https://www.capterra.com/p/169340/ZeroBounce/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.6 Customer support 4.7 User satisfaction 4.2 User reviews[754](https://www.capterra.com/p/204113/SendGrid/reviews/) Ease of use 4.1 Functionality 4.1 Value for money 4.0 Customer support 3.7 Price starts from Price starts from $99Usage Based, Per Month - Free version - Free trial Price starts from $15Usage Based, Per Month - Free version - Free trial Best for Best for ZeroBounce is used by email marketers, digital agencies, e-commerce businesses, newsletter publishers, and companies concerned with email deliverability. Best for SendGrid serves everyone from independent developers to enterprise level corporations, marketers, high-volume senders, enterprises, eCommerce businesses, and startups. ## User reviews Pros & cons MH Matthew H. Senior Email Marketing Specialist > "It is a reliable platform for validating email lists, improving sender reputation, and helping reduce bounce rates before campaigns are sent." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7141149) HP Hrishikesh P. Assistant manager marketing > "The verification process can feel a bit slow when handling very large lists, and some of the advanced features take time to understand if you're a new..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7053507) KW Konrad W. Hmarketing > "It has significantly improved our email deliverability rates and cleaned up our database efficiently, saving us time and boosting our campaign..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7155839) PS Paulina S. Account Coordinator > "The code emails we get in the inbox after the list is reviewed can be confusing because sometimes I get two codes." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7116137) MH Mili H. Lifecycle Marketing > "We use it regularly to validate email addresses, improve deliverability, and maintain list quality, and it has been working reliably for our needs." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7085215) MA Mary A. Senior Lead Generation Specialist II > "One limitation is that automated validation can only be scheduled to run once per day." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7125691) GG Greg G. Demand Gen Lead > "The service provides strong value for large projects, helped us clean and improve a dated email database, and their customer service has been..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7110804) KC Kelechi C. Data Manager > "One downside for me was the pricing—it’s definitely more on the premium side, so it might feel a bit expensive if you’re working with a tight budget..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7120801) JP Jose P. CTO > "From a technical leadership perspective, the platform’s roadmap is impressive due to its versatility and the intuitive way it handles events, hooks,..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7110941) AS Alvaro S. Owner > "When they recommend posible email structures, usually it doesnt work and this makes us spend lots of credits which at the end means moner" [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7147925) KL Kaya L. Lead Team > "Overall, ZeroBounce proved to be a reliable and effective email validation solution that significantly improved our email deliverability and campaign..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7009378) SK Sanu K. Marketing Ops and CRM Specialist > "For teams that like customizing reports or tailoring the visual layout to their workflow, this might feel a bit restrictive." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7111209) RV Rahul V. Developer > "One thing we really like is that it helps identify which email addresses are good and which ones are risky, so we avoid sending emails to bad..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7110234) GS Gal S. IT MANAGER > "Customer Support: Their support team is responsive and actually knowledgeable—no canned "bot" responses that don't solve the problem." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7138914) FJ Finn J. CEO > "The platform interface is clean, uploads process fast, and the verification breakdown is detailed enough to make confident decisions about which..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7104999) CY Cooper Y. Sales Development Team Lead > "when the file is processed, it isn't so clean how it comes in a folder with different CSVs." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7102166) KC Kelechi C. Data Manager > "I also found the automation features and API really useful for streamlining my workflow, especially when handling large datasets." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7120801) CR Cristian R. Sales Director > "Email Management can leave you not seeing your results if you go on holiday for 2-3 weeks." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7110881) AK Abi K. VP of Marketing > "After completing an audit with ZeroBounce, we can confidently test content, track deliverability performance, and automatically validate our contacts." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7106258) PA Paul A. Executive Officer > "It prevented me from being sanctioned in my organization for sending mails to inactive addresses." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7022471) KW Konrad W. Hmarketing > "The platform is highly intuitive, making it simple to upload lists, navigate the dashboard, and get reliable validation results quickly." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7155839) Karthik H. Digital Marketing Manager > "While ZeroBounce is a powerful tool, one drawback is that validation results expire after 30 days, which can be inconvenient if you need to revisit..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___6872262) DG Dillon G. SDR > "Bounce rates have almost dropped to zero, list quality is better, the targeting is cleaner, and the overall sending setup is much healthier than..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7133196) AA Alex A. Peer support specialist and drug counselor > "Really wasn’t a fan of the team collaboration marketing, and sales and learning curve was really confusing but other than that it’s worth it" [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7124933) Aaditya S. GTM Engineer > "It helped us in improving email deliverability and other GTM operations like demo routing as well." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7187908) RK Rishav K. GTM Engineer > "During the initial setup, I encountered several issues with the signup process." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7189371) LH Larry H. CEO > "Zero Bounce allows us to provide our marketing clients with the assurance that their email and marketing lists are as clean as possible. " [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7054139) DR Dewey R. Founder > "Sometimes I feel like It takes longer for them to be verifies when I have multiple going." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7106435) Jean-Philippe A. Consultant > "Great API to make email validations, improve bounce rates and general deliverability." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7141989) NM Nrupa M. Marketing Operations Manager > "It is a bit expensive for very large lists compared to other cleaning tools." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7072253) DD Divya D. Manager Market Research > "I like ZeroBounce because there are no more catch-all or unknown email statuses, which makes the review process much easier and cleaner." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7153029) DD Divya D. Manager Market Research > "However, I did face occasional login issues at times." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7153029) HF Harvey F. Customer Engagement Manager > "Even though we use it for straightforward validation rather than complex segmentation, the peace of mind regarding our sender reputation makes it a..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7090688) RV Rodrigo V. COO > "I guess I don't like the fact that it doesn't detect if I've already validated an email." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7031247) MA Mary A. Senior Lead Generation Specialist II > "The platform is also user-friendly—navigation across tabs is intuitive, and the data is presented in a way that’s easy to read, understand, and..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7125691) AT Alex T. Event Coordinator > "Limited free credits—I ran out quickly while testing." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7063385) DD Divya D. Manager Market Research > "I found it helpful for validating emails accurately, especially since there were very few catch-all or unknown results compared to other tools." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7153029) SD Stefan D. Lead Cloud Engineer > "The pricing for ZeroBounce can be a bit steep at higher volumes, which may not be ideal for all businesses." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___6509460) SW Shan W. Marketing Director > "The interface is clean, and the bulk upload process is very straightforward, which saves me a lot of time during my weekly lead generation tasks." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7101799) KW Kristin W. SDR MGR > "My team also didn't see much improvement in domain health or deliverability." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7103842) SK Sanu K. Marketing Ops and CRM Specialist > "The platform verifies emails quickly and accurately, which helps maintain a clean and healthy database for campaigns." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7111209) SB Steve B. Director of Email Marketing > "I need to gain access to the client's inbox, but they are unsure how to give me the access I need." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7000392) Jason G. Executive Vice President, Marketing Operations > "It removes guesswork from list quality and gives you a much stronger foundation for successful campaigns." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7130984) SC Suellen C. CRM and Automation Manager > "I find ZeroBounce extremely expensive, and because of that, I can’t use it as much as I’d like." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7036928) AB Alessandro B. CEO > "For someone who runs an agency in the remodeling space who reaches all of its leads through cold email campaigns ZeroBounce works increadible for..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7048142) VR Verified Reviewer Marketing Director > "I don't like how busy their dashboard is. Since I know what I'm doing, it's fine. But, if you're someone who is just getting started in email..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___6836649) Karthik H. Digital Marketing Manager > "The validation process is fast and accurate, and the ability to detect spam traps and abuse emails has been especially valuable. While there are a few..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___6872262) BS Bernie S. List Processor > "For my use, I am only interested in identifying bad emails so I wish there was an option for combining all the bad emails into one file instead of a..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___6334687) VK Vicky K. Sales Head > "Features like email scoring and spam trap detection add good value." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7142831) BR Ben R. Senior Marketing specialist > "Maybe the con is that we didn't have it implemented sooner?" [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7000110) Jason G. Executive Vice President, Marketing Operations > "We’ve seen a noticeable reduction in bounce rates and improved inbox placement across campaigns." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7130984) Vijendr W. Sales Manager > "I found difficulties during validation of large data sheets." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___4147345) AK Araceli K. Marketing Lead > "it has help us removed fake emails an the integration with Hubspot works really well!" [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7127815) Charles Y. Director > "I don't really like the user interface, which appeared outdated." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___4647089) KC Kelechi C. Data Manager > "I’ve noticed a clear improvement in deliverability and fewer issues with bounced emails, which has been a big win." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7120801) VV Vlad V. CEO > "Catch-all emails are a tricky part. When I just tried the service I had over 70% of emails marked as catch-all." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___3492543) AA Arun A. Marketing Analyst > "It quickly cleans email lists and gives clear results you can trust, which really helps improve deliverability without any hassle." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7093704) CS Carl S. IT Manager > "We had issues with our domain being restricted by other mail providers because of the number of mistyped or discontinued e-mail addresses on our mail..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___2721626) AG Alexander G. Business Development Lead > "It consistently filters out invalid, spam trap, and abuse emails, which has helped us improve deliverability rates and maintain a strong sender..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7006317) GK Gourav K. Research Analyst > "The results are not always correct, just because of servers." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___3532283) DS David S. Operations and Solutions Consultant > "Being able to validate emails before sending campaigns gives me confidence that I'm reaching real contacts and maintaining good sender reputation." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7036627) KD Keetha D. Travel planner > "It weeds out bad files and virus emails." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___2600880) BL Bhanu L. Growth > "The platform is easy to use, customer support is responsive, and the spam detection features are reliable for marketing and sales teams." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7155850) SA SHAHJAHAN A. CEO > "IT WAS SLIGHTLY EXPENSIVE AND I DID LOOK AROUND FOR ALTERNATIVES" [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___2701726) GK Gordana K. Director of Data and Insights > "The platform provides highly accurate email verification, which significantly improves email deliverability and reduces bounce rates." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___6882400) DR Dewey R. Founder > "Sometimes I feel like It takes longer for them to be verifies when I have multiple going." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7106435) AA Adrienne A. Electronic Marketing Manager > "The list verification is quick and while I have not had to contact Customer Service often, when I did they were very helpful." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7141951) HP Hrishikesh P. Assistant manager marketing > "The verification process can feel a bit slow when handling very large lists, and some of the advanced features take time to understand if you're a new..." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7053507) FJ Finn J. CEO > "The reporting and file export options are also practical, making it easy to integrate results into existing workflows without friction." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7104999) GS Gal S. IT MANAGER > "Customer Support: Their support team is responsive and actually knowledgeable—no canned "bot" responses that don't solve the problem." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7138914) FW Frank W. Founder > "You can API with tools like Clay which adds a lot of value." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7135139) KW Kristin W. SDR MGR > "My team also didn't see much improvement in domain health or deliverability." [See full review](https://www.capterra.com/p/169340/ZeroBounce/#Capterra___7103842) [View Reviews](https://www.capterra.com/p/169340/ZeroBounce/reviews/) AH Amir H. E-Commerce Manager > "Their flexibility in terms of dynamism in email templates is superb and we can depend on them to provide our retail..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7109131) YG You G. IT Intern > "I used it to try and set-up my own email server essentially, but managing an email server was harder than I expected" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6617249) DS Darren S. Product Owner > "Via well documented APIs, nice reporting, and a generous free tier, getting started and maintaining flow is painless and..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7113185) SB Sevval B. Artist > "Sometimes I have to double-save when editing dynamic templates, which can be a bit annoying." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6813299) RP Raxit P. Programmer Analyst > "Excellent detailed insights with filter options to track emails/SMS to customers and comprehensive Analytic features like..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6752986) John W. CEO > "The “expert” on the other end had the audacity to insist that I must log into the account to disable the IP block feature." [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138) MS Martina S. VP > "It’s easy to get started and works well on the surface, but over time you notice the difference between expected and..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7134311) John W. CEO > "Sounds sophisticated, right? Except, here’s the kicker: if you dare to use a different device or a new ISP, you’re..." [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138) HA Hayley A. Marketing Manager > "Sending individual email campaigns is simple and their design editor is easy to use as a non technical user." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7123963) TH Tyler H. CEO > "We've used SendGrid for nearly 3 years now, and out of nowhere, this weekend they suspended our services claiming our..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6641417) RP Raxit P. Programmer Analyst > "it has some very useful features like open rates and unique customers to track progress of the campaigns." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6752986) AH Amir H. E-Commerce Manager > "It is a horse to work with in regard to deliverability yet it is extremely tough to get technical assistance." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7109131) MS Michelle S. Developer > "They provide a lot of pre-made templates and designs that are modern and perfect for our marketing team." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6825957) ID Irina D. CTO > "The design template library versioning can be confusing" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6631848) VR Verified Reviewer Board Member > "I like that the pricing is determined by the number of emails you send, which works out free for small organizations." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6557057) TH Tyler H. CEO > "This unexpected and unwarranted outage impacted our clients and operations." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6641417) Babatunde O. SEO Marketer > "SMTP was faily easy to set up anf sendgrid provided API to connect email function to my wordpress sites without stress." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6789371) John W. CEO > "Yes, you read that right: log in to an account from which I was explicitly locked out. " [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138) MS Michelle S. Developer > "SendGrid allows an interface for non-technical people at my company." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6825957) MH Mohammad H. Inbound marketing specialist > "Support and UI are frustratingly poor and not friendly" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6636245) JK Justin K. Owner > "The ability to format emails and build automations was straightforward for our simple use case." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6865606) JM Justin M. Contractor > "Had they told me I could have upgraded in time, instead i lost a bunch of customers because of it." [See full review](https://www.capterra.com/p/204113/SendGrid/#SoftwareAdvice___6881515) AH Ahliman H. Full-Stack Developer > "SendGrid is a reliable option, like other providers, when looking for a free or paid SMTP service." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6599078) GA Gideon A. Frontend Developer > "The customer is weird, they didn't approve my account for whatever reason, no explanation, I sent mail and still no..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5070060) Babatunde O. SEO Marketer > "Its very easy to set up email funnels with sendgrid plus the inbox delivery high and spam rate is low." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6789371) ND Nik D. Director > "After years of spending thousands of dollars a month we are suddenly and without warning, "temporarily" blocked from..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5092970) BT Bill T. Developer > "As a result, we can use SendGrid with many sites to improve email deliverability within Wordpress for free, and it's still..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6241551) John W. CEO > "Too busy to care about their customers or even pretend to provide support. " [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138) KM Karl M. EVP > "The core functionalities work as expected and have delivered measurable results for our marketing team. " [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343) Russell J. CEO > "SendGrid is the worst vendor in our tech stack, stay away" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6737255) Damien B. Creative Director > "We just really used it to connect it for GrooveMail users." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6529235) PK Pranjal K. Co founder > "Use it for its top notch deliverability, reporting and analytics as no other application even comes close to it in these..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3965453) MH Mohammad H. Inbound marketing specialist > "Scalable email delivery for larger campaigns." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6636245) FO Fernando O. Admin > "It took SendGrid support 3 day to get back to me." [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___7001390) VR Verified Reviewer Senior software developer > "It provides a lot email customization." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6645642) Marco S. IT Administrator > "The bad thing is that the IP must be changed so that the mails are not classified as spam and reach their recipients,..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3856012) VR Verified Reviewer Lead Engineer > "Sending email without getting inside spam is best thing." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6691951) AP Ashley P. Assistant to Founder > "Right now that is not possible and it along with the elements, must be configured in the designer within the platform." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5076926) DS Darren S. Product Owner > "It is easy to set up and use." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7113185) Jennifer W. Human Resources Generalist > "There is no consistency in the percentages of emails opened or clicked." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5031340) AS Antonella S. Owner > "it has a free plan and no credit card required" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6670304) VR Verified Reviewer CEO > "Terrible service, it worked in testing mode, and so I purchased their subscription, after I deployed my website to product..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4988981) FD Fernando D. CTO and General Manager > "The API is very well documented and the email marketing features can easily be used by non-developers without writing a..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6021884) VR Verified Reviewer Executive Director > "After using it for more than a year, we still have to resort to manually paying our invoices every month and type in our..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4590233) CP Charlie P. Director > "We've never had an issue with our SendGrid e-mail service, and has been incredibly reliable." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6568344) ND Nik D. Director > "Hours of no communication on their support ticket that suspended our account." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5092970) KM Karl M. EVP > "We used their email marketing tool for over 5 years and have found their solution to be reliable. " [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343) GJ Gustavo J. Marketing Manager > "I had several problems in sending due to differences in the database." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6184244) DS Davide S. Content Creator > "I really like the ease of use, for various projects I have found it easy to implement for sending emails to confirm the..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6805196) FO Fernando O. Admin > "Terrible customer support. " [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___7001390) MW Madeleine W. Web Designer > "After connecting SendGrid to my WordPress installation the notification emails for my web forms send without any issue." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6251134) Ben U. Marketing Automation > "The support seems to be slow to respond at times and/or not very effective." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6113697) PT Paul T. The Bank Agency Ltd > "Integrated directly (and was recommended) by Replit for a vibe coded project." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7005960) Danny M. Marketing Manager > "It made it hard to determine which campaigns were actually successful." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6220669) KM Karl M. EVP > "Their customer support has been decent and met the SLA's stated on our contract." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343) Danny M. Marketing Manager > "After SendGrid was acquired by Twilio, we saw a downgrade in service." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6220669) Jennifer W. Human Resources Generalist > "Integrating with the email API is a breeze. When compared to other mass email service providers, we have seen that..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5031340) BH Ben H. Head Honcho > "At the time of my use it was lacking some features like detailed list segmentation / tagging of contact." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5021613) JA Joe A. COO > "As long as you don't have an issue and need CS their tech works great and have a good value proposition. When I can find..." [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___5050178) MC Mohamed C. Lecturer > "Actually, I become slow to recommend SendGrid due to its limited features of contact management; it does not provide many..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4435202) CP Charlie P. Director > "Really easy to setup and integrate into our existing application and user flow." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6568344) PK Pranjal K. Co founder > "Campaign automation, segmentation of contact lists are severe drawbacks of this application." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3965453) AP Ashley P. Assistant to Founder > "We primarily utilize SendGrid to send SingleSend marketing emails and have been able to do so with great success." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5076926) VR Verified Reviewer Software Developer > "The documentation can be a bit lacking sometimes, often you need to rely on third party information, which isn't..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4579208) Ava T. Marketing Operations Analyst > "The email list segmentation feature, which allows us to trigger email engagement based on user behavior within our app,..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4740514) Leena S. Product Lifecycle Management Specialist > "This requirement has limited the ability of non-technical team members on my team to use Sendgrid on their own." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4307727) AN Anouar N. Marketing Online in Youtube All Social Media > "It gives free trial packages for life, 100 emails per day, and it has an SMTP feature that can be linked with a..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4754606) LK Liam K. Product Marketing Manager > "We lost our password and a team member left, which made it difficult to change some of our automated emails" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4577846) VR Verified Reviewer New Business Account Manager > "It provides free trial packages for life, 100 emails every day, and an SMTP feature that can be linked with a program." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4846909) IP Isak P. Developer > "We had problems with our delivery rate with a lot of mails not arriving or ending up in junk." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3932878) IC Isha C. Content Head > "Customizable market emails with an editor that works using drag and drop.- Better email delivery than other platforms as..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4627483) RF Regina F. Manager > "It took me a bit to know where to find my API keys to integrate with some software I use. " [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4329740) PT Paul T. The Bank Agency Ltd > "A really complete product but with a super simple interface." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7005960) Vance W. Digital Marketing Head > "SendGrid always has issues with delivering emails to Yahoo, Outlook, Hotmail, MSN, etc., so that's always a pain." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4861661) PP Prem P. Freelancer > "Inbuilt features of html template and drag and droop builder is best for creating responsive email templates for email..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4531190) NP Nicolas P. IT Administrator > "Sometime, mail could take some minutes before being send so that could be an issue for transactional email." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4199128) Dylan C. Software Developer > "SendGrids high deliverability rates, solid tracking metrics and easy to use interface make it a very attractive offering..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6089762) IR Igor R. Customer Success Team Leader > "Weird password policy." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6129987) Anirban S. Senior Manager - Marketing > "The pricing is also affordable for high volume email-sending and transactional communication." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6108402) MC Mohamed C. Lecturer > "I also did not like its pricing, which determines the quality of your SendGrid dashboard." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4435202) MS Michelle S. Developer > "SendGrid allows an interface for non-technical people at my company." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6825957) AP Ashley P. Assistant to Founder > "Right now that is not possible and it along with the elements, must be configured in the designer within the platform." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5076926) PT Paul T. The Bank Agency Ltd > "A really complete product but with a super simple interface." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7005960) VR Verified Reviewer Solutions Architect > "Some customizations might not be that straight forward for someone." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4685528) VR Verified Reviewer Digital Marketing Coordinator > "I like the interface and user friendliness." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6428708) VR Verified Reviewer Adjunct Professor > "The set up instructions were not intuitive and assumed someone with an IT background was accessing them." [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___2463913) BH Ben H. Head Honcho > "It's easy to use with a clean interface." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5021613) Mohammad Iqbal K. Project Manager > "There user interface also confuses sometime." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___2662385) PT Paul T. The Bank Agency Ltd > "Integrated directly (and was recommended) by Replit for a vibe coded project." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7005960) RF Regina F. Manager > "There are some things about SendGrid that just felt complicated to me. " [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4329740) Ferhat Suat E. Founder > "Since it is Twilio's SendGrid, all kinds of integrations can be done quickly." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4886179) VR Verified Reviewer Account Manager > "Not the easiest software to use to be honest." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3774836) Rahul R. Chief Technical Officer > "What I like most about Sendgrid is that most of the tools out there offer easy integration with Sendgrid." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3497752) Reece S. Web Developer > "Some tools are a little hard to find and understand." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___2683880) Siddharth S. Business Analyst > "Integrations with CRMs are also super useful." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3539338) TH Tyler H. CEO > "This unexpected and unwarranted outage impacted our clients and operations." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6641417) NP Nicolas P. IT Administrator > "very easy to use." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4199128) MH Mohammad H. Inbound marketing specialist > "Support and UI are frustratingly poor and not friendly" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6636245) MJ Mathew J. Digital Marketing Specialist > "Easy to understand and operate." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4735871) JM Justin M. Contractor > "Had they told me I could have upgraded in time, instead i lost a bunch of customers because of it." [See full review](https://www.capterra.com/p/204113/SendGrid/#SoftwareAdvice___6881515) VR Verified Reviewer CEO > "Sendgrid is easy to use." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4731441) John W. CEO > "Too busy to care about their customers or even pretend to provide support. " [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138) [View Reviews](https://www.capterra.com/p/204113/SendGrid/reviews/) ## User interface 4.76 (595) 4.18 (754) ### Features ZeroBounce Top features 34/50 - A/B Testing - Activity Dashboard - Activity Tracking - AI Copilot - AI Text Generation - AI Text-to-Speech - Anti Spam - API - Bounce Rate Analysis - Bulk Email Verification - Bulk Send - Campaign Segmentation - Catch-all Server Detection - Compliance Management - Contact Database - Contact Management - CRM - Customer Database - Data Capture and Transfer - Data Import/Export - Data Verification - Decision Making - Delivery Tracking - Disposable Email Detection - Domain Check - Drag & Drop - Drip Campaigns - Duplicate Detection - Email Address Extraction - Email Alerts - Email Distribution - Email Management - Email Marketing - Email Templates - Email Tracking - File Transfer - Fraud Detection - Generative AI - Lead Management - Mailing List Management - Monitoring - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Recipient Validation - Reporting & Statistics - Secure Data Storage - Single Email Verification - Spam Analysis - Spam Blocker [See all features](https://www.capterra.com/p/169340/ZeroBounce/#features) SendGrid 27/50 - A/B Testing - Activity Dashboard - Activity Tracking - AI Copilot - AI Text Generation - AI Text-to-Speech - Anti Spam - API - Bounce Rate Analysis - Bulk Email Verification - Bulk Send - Campaign Segmentation - Catch-all Server Detection - Compliance Management - Contact Database - Contact Management - CRM - Customer Database - Data Capture and Transfer - Data Import/Export - Data Verification - Decision Making - Delivery Tracking - Disposable Email Detection - Domain Check - Drag & Drop - Drip Campaigns - Duplicate Detection - Email Address Extraction - Email Alerts - Email Distribution - Email Management - Email Marketing - Email Templates - Email Tracking - File Transfer - Fraud Detection - Generative AI - Lead Management - Mailing List Management - Monitoring - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Recipient Validation - Reporting & Statistics - Secure Data Storage - Single Email Verification - Spam Analysis - Spam Blocker [See all features](https://www.capterra.com/p/204113/SendGrid/#features) ### Recognition ZeroBounce is recognized as a top-rated tool in 2 Capterra Shortlist reports SendGrid is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support ZeroBounce Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SendGrid Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ZeroBounce - By ZeroBounce - Located in United States - Founded in 2013 SendGrid - By Twilio - Located in United States - Founded in 2008 ## Popular Comparisons [ZeroBounce](https://www.capterra.com/p/169340/ZeroBounce/)[4.76 (595)](https://www.capterra.com/p/169340/ZeroBounce/reviews/) vs [Bouncer](https://www.capterra.com/p/178464/Bouncer/) [4.87 (319)](https://www.capterra.com/p/178464/Bouncer/reviews/) $99/month Price $8 4.7 Features 4.8 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/169340-178464/ZeroBounce-vs-Bouncer) [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (754)](https://www.capterra.com/p/204113/SendGrid/reviews/) vs 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comparison](https://www.capterra.com/compare/132996-204113/brevo-vs-SendGrid) [ZeroBounce](https://www.capterra.com/p/169340/ZeroBounce/)[4.76 (595)](https://www.capterra.com/p/169340/ZeroBounce/reviews/) vs [Reoon Email Verifier](https://www.capterra.com/p/265161/Reoon-Email-Verifier/)[4.91 (198)](https://www.capterra.com/p/265161/Reoon-Email-Verifier/reviews/) $99/month Price $9.9one time 4.7 Features 4.8 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/169340-265161/ZeroBounce-vs-Reoon-Email-Verifier) [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (754)](https://www.capterra.com/p/204113/SendGrid/reviews/) vs [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,324)](https://www.capterra.com/p/136603/MailerLite/reviews/) $15/month Price $12/month 4.1 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/136603-204113/MailerLite-vs-SendGrid) 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