# Compare Smile.io vs Guusto 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Smile.io and Guusto based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/169446-186209/Smile-io-vs-Guusto

---

# Smile.io vs Guusto Features and Cost Comparison

Last updated April 1st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Smile.ioGuusto2/4 selected

[Smile.io](https://www.capterra.com/p/169446/Smile-io/)[4.9 (67)](https://www.capterra.com/p/169446/Smile-io/reviews/)

[Guusto](https://www.capterra.com/p/186209/Guusto/)[4.9 (3,429)](https://www.capterra.com/p/186209/Guusto/reviews/)

[## Smile.io](https://www.capterra.com/p/169446/Smile-io/)[4.9 (67)](https://www.capterra.com/p/169446/Smile-io/reviews/)

Starting Price

$199.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.9

Customer Service

4.8

Reviews Sentiment

Based on [67 reviews](#user-reviews)

Positive

65

Neutral

2

Negative

0

[## Guusto](https://www.capterra.com/p/186209/Guusto/)[4.9 (3,429)](https://www.capterra.com/p/186209/Guusto/reviews/)

Starting Price

$4.80/month

Value-for-Money

4.9

Functionality

4.9

Ease of Use

4.9

Customer Service

4.9

Reviews Sentiment

Based on [3,429 reviews](#user-reviews)

Positive

3,419

Neutral

8

Negative

2

## Summary

* * *

Key features rated by users

Features selected based on 2,223 reviews from customer loyalty software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

64%Fit

Missing features

Feature ratings

Third-Party Integrations

4.8

Loyalty Program

4.9

Rewards Management

4.7

Gift Card Management

NA

Loyalty Cards

NA

88%Fit

High performer

Feature ratings

Third-Party Integrations

4.7

Loyalty Program

4.8

Rewards Management

4.9

Gift Card Management

4.9

Loyalty Cards

4.8

User satisfaction

User satisfaction

4.9

User reviews[67](https://www.capterra.com/p/169446/Smile-io/reviews/)

Ease of use

4.9

Functionality

4.7

Value for money

4.7

Customer support

4.8

User satisfaction

4.9

User reviews[3,429](https://www.capterra.com/p/186209/Guusto/reviews/)

Ease of use

4.9

Functionality

4.9

Value for money

4.9

Customer support

4.9

Price starts from

Price starts from

$199Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$4.80Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Ecommerce brands on Shopify and BigCommerce, that want to start turning their one-time customers into loyal brand advocates that come back again and again.

Best for

Guusto is used by HR leaders, operations managers, healthcare organizations, retail companies, hospitality businesses, manufacturing firms, and financial services.

## User reviews

Pros & cons

FM

Francesco M.

Co-founder, CEO

> "The range of rewards and earning options is genuinely strong (points for purchases, referrals, birthdays, social actions, and more), which makes it..."

[See full review](https://www.capterra.com/p/169446/Smile-io/#Capterra___7064411)

Cesars M.

Operation Manager

> "The main downside is the pricing. As your store grows and you need more features, the cost increases quickly and can become expensive for smaller..."

[See full review](https://www.capterra.com/p/169446/Smile-io/#Capterra___7083126)

FM

Francesco M.

Co-founder, CEO

> "I use Smile.io every day to manage rewards, motivate repeat purchases, and recognize loyal customers, and it just works."

[See full review](https://www.capterra.com/p/169446/Smile-io/#Capterra___7064411)

HME

Hershey Marie E.

Administrative Assistant

> "Reporting could be better, and sometimes the app performance is slower or clunkier at times, and the feature has limits."

[See full review](https://www.capterra.com/p/169446/Smile-io/#Capterra___7064708)

BK

Beverley K.

Office and Operations Assistant

> "From a merchant perspective, it saves time compared to building a rewards system from scratch, and the support is responsive if you ever need help."

[See full review](https://www.capterra.com/p/169446/Smile-io/#Capterra___7074041)

Tova L.

Owner

> "It’s a bit clunky when using search for customers. If you choose the wrong name you have to re-type the name instead of simply going back."

[See full review](https://www.capterra.com/p/169446/Smile-io/#Capterra___7071843)

ES

ELLSON S.

Director

> "It helped us increase repeat purchases, improve customer engagement, and run structured reward campaigns without technical complexity."

[See full review](https://www.capterra.com/p/169446/Smile-io/#Capterra___7065166)

AS

Andy S.

Owner

> "We did run into a problem with spam and spammers creating fake discount codes."

[See full review](https://www.capterra.com/p/169446/Smile-io/#Capterra___7071862)

Jon D.

President

> "It provides a professional-looking rewards program that makes us look like a much larger brand than we are."

[See full review](https://www.capterra.com/p/169446/Smile-io/#Capterra___7064641)

AW

Angela W.

Graphic Designer

> "The only thing we didn’t love was that the API key access is limited to higher-priced plans."

[See full review](https://www.capterra.com/p/169446/Smile-io/#Capterra___7066576)

AB

Amanda B.

Owner

> "I love that my repeat customers can be rewarded for their loyalty by earning points that they can turn into discounts in the shop."

[See full review](https://www.capterra.com/p/169446/Smile-io/#Capterra___7071593)

DG

Daniela G.

Marketing Strategist

> "If I had to mention something I like less, it would be that the points system can feel a bit limited."

[See full review](https://www.capterra.com/p/169446/Smile-io/#Capterra___7064453)

DG

Douglas G.

Sr. Ecommerce Marketing Manager

> "We probably haven't used the full potential of Smile, but just what we have been able to do has increased our customer loyalty and built lifetime value..."

[See full review](https://www.capterra.com/p/169446/Smile-io/#Capterra___7103759)

CM

Chithar M.

Digital Marketing

> "The pricing becomes expensive as you scale and need more advanced features."

[See full review](https://www.capterra.com/p/169446/Smile-io/#Capterra___7065060)

ML

Matthew L.

CEO

> "Customer support has been responsive, and the rewards system has helped us build stronger long-term relationships with our customers."

[See full review](https://www.capterra.com/p/169446/Smile-io/#Capterra___7074509)

Molly G.

Managing Director

> "Not necessarily the easiest for customers to use and wish they had a separate page - not just a widget - for the program."

[See full review](https://www.capterra.com/p/169446/Smile-io/#Capterra___4870803)

ML

Matthew L.

CEO

> "The system genuinely helps bring customers back over time, and we’ve seen stronger repeat engagement because of it."

[See full review](https://www.capterra.com/p/169446/Smile-io/#Capterra___7074509)

Denise Nicole G.

University Student

> "It is a bit pricey but I think it is still worth to try. When I am using the app as a customer, a bug occured that alter the redeemed points I want to..."

[See full review](https://www.capterra.com/p/169446/Smile-io/#Capterra___2954656)

DG

Dana G.

CEO and Owner

> "It helps me build customer loyalty and bring people back to my store."

[See full review](https://www.capterra.com/p/169446/Smile-io/#Capterra___7084852)

Denise Nicole G.

University Student

> "It is not advisable for starting businesses to use this app as they charged 50$ monthly."

[See full review](https://www.capterra.com/p/169446/Smile-io/#Capterra___2954656)

[View Reviews](https://www.capterra.com/p/169446/Smile-io/reviews/)

AJ

Ariadne J.

Hearing Aid Specialist Apprentice

> "My employer uses it for employee recognition, and we use it monthly so that helps a lot because I am a huge shopper. When I do have a problem claiming my Guusto, I can..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7060910)

GC

Gilian C.

Manager

> "I found it hard to get detailed receipts with fees broken out to send in on my expense reports. should have a a quicker button to print."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7066782)

AA

Amekia A.

Hearing Care Coordinator

> "I have had a ball winning gift cards and making selections and spending my time making selections of how to celebrate my wins with the gift card choies."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7118198)

RC

Rosie C.

Senior Trader

> "It's difficult to keep track of balances, especially for gift cards that end up being split between multiple vendors."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7076811)

AM

Anett M.

Hearing Health Coordinator

> "The new update is a great kick, I suffer of dry eyes and using the screen features help me at ease navigate what vendors I want to use my claim gifts on."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7032720)

HZ

HARRY Z.

Senior statistical programmer

> "dissatisfaction with the limited variety in the rewards catalog, particularly outside of North America, where merchant options can be sparse or unavailable"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7080974)

Janice H.

Insurance Advisor

> "It allows for instant recognition and praise of colleagues in your own words and you can personalize each Guusto recognition."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7070111)

LL

Lorena L.

Senour EA

> "The interfaces to send and to redeem the GUUSTO cards can be a bit cumbersome."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7055361)

DW

DUSHAWN W.

peer counselor

> "it allows you to stay connected and keep your ear to the pulse of the company I'm happy to be able to boost morale in the workplace as much as possible and recognize..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6870048)

Ronnie P.

Account Executive

> "In this case, I can only use the debit Mastercard online which limits my spending ability"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7103778)

MT

MICHAEL T.

Member Service Officer

> "I received my first card and what a seamless way to get a gift card to your favorite store, instead of your manager giving you one from a random place."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7118874)

RB

Roxy B.

QMHP

> "The economy is terrible and it would be nice if rewards could be redeemed for visa gift cards to be used on groceries or gas."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7059434)

MD

Matt D.

Director of Install Services

> "Guusto is an efficient and user-friendly platform that enables me to recognize and appreciate my team members."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7028345)

VR

Verified Reviewer

Loader operator

> "Not usable at some stores couldnt use the card at some online placed either which was a downer nut livable"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7118909)

Alex Y.

Assistant Project Manager

> "Guusto allows me to recognize my team members and ensure that they know that they are valued and appreciated."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7038586)

Megan P.

Senior Software Sales Coordinator

> "they used to have lululemon as a choice for gift card redemption and that is no longer a choice. "

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7064105)

Colleen C.

Director of US Support Operations

> "I love the fact that you can provide a gift to an employee, and they can select something that THEY want, instead of gifting either what you have on hand, or what you..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7018946)

EC

Emerald C.

HCC

> "I wish there were options for physical cards but I also understand that would be a slower process and less cost effective."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7117990)

Jonathon B.

Writer

> "There is a wide variety of vendors to choose from and you can also choose to redeem a few dollars between several vendors, if you have enough."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7066729)

JS

Julie S.

Sales Executive

> "Gift choices can be overwhelming, and some options aren’t available everywhere, slowing things down."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7058716)

Colleen C.

Director of US Support Operations

> "I love the interface, it allows me to customize the messages for the team members. "

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7018946)

MR

Mariah R.

Program and Resources Coordinator

> "The webpage states incorrect information about how many unopened gifts I have."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7116537)

Jonathon B.

Writer

> "My experience has been good and I have appreciated how streamlined the service is, in keeping my gift card dollars secured until I decide where and how to spend them."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7066729)

NM

Nasim M.

Audiometric Technician

> "the only issue that I had was , I printed my gift cards , at the store when there was a little amount of money left in it , the salesperson told me there is none , and..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6561350)

LG

LOVERA G.

medical assistant

> "I like it when we get emails about Guusto to see who's be been recognized and we can congratulate people on anniversary dates"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7040409)

KT

Khushbu T.

HR Manager

> "Funding the account with a credit card has fees and we need to get finance and the Guusto team involved for other methods which can hinder for instant gifts giving."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6603384)

AS

Amy S.

Marketing Manager

> "It provides a convenient and efficient way to send gift cards, helping us enhance our relationships with guests and celebrate our team members in a meaningful way...."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6587876)

VR

Verified Reviewer

HR and Communications Coordinator

> "There are not many things I dislike about Guusto, however I do wish that users could customize the design of the gift card on the free tier."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7010480)

TW

Ty W.

Personal Insurance Service Advisor Broker

> "As an employee gaining recognition from the program, these gift cards are perfect and I love earning them. As a broker advertising these cards as incentive, they are a..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6640294)

CA

Carlos A.

Electrician

> "I guess one thing that I didn’t like it’s that you can’t cash out that your only able to do gift cards"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7025913)

Margaret M.

Chief People and Experience Officer

> "Guusto allows us to easily send digital gift cards to employees for various milestones, ensuring that everyone receives the same level of recognition, no matter where..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6451142)

CM

Cal M.

Associate Data Manager

> "My only cons are very minor usability issues, such as the process of combining gift cards and having to manually mark as used."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6573323)

AS

Avleen S.

Financial Analyst

> "It offers meaningful, customizable rewards, fostering a culture of appreciation and boosting team morale while making recognition simple, impactful, and tailored to..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6590280)

Raymond B.

Process Engineer

> "The mobile app can also have some technical difficulties to sign on."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7110880)

CD

Ciro D.

Team Manager

> "I'm happy user of Guusto ,as Team Manager it provide a flexible and effective way for recognizing ,rewarding and motivating the team significantly boosting their..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6807854)

VR

Verified Reviewer

PSS

> "Regardless if you choose the "Do not challenge me on this device again", it still challenges you. Either fix this or remove it, but choose one."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7039040)

VR

Verified Reviewer

National Talent Acquisition Specialist

> "Guusto’s recognition features encourage timely and meaningful appreciation, helping organizations foster a positive workplace culture."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7087417)

VR

Verified Reviewer

Commercial Lines Manager

> "Sometimes with small remaining balance just rendered not usable given."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7081606)

LZ

Leo Z.

Product Manager

> "Guusto offers a seamless gifting experience with instant, customizable gift cards that recipients can redeem at various retailers."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6647348)

MM

Marco M.

Developer

> "The only downside is that some smaller vendors are missing from the gift card selection, and the reporting tools could be more detailed."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6559563)

BP

Bibin P.

Warehouse associate

> "Guusto offers a convenient way to receive digital gift cards directly to your email and I can access to a wide variety of gift cards from popular retailers and..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6275816)

BJ

Bianca J.

Admin Aide

> "The customization options may not be as extensive as some companies would like, which can hinder the important personal touch in employee recognition efforts."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6526522)

JM

Julianna M.

HR Manager

> "Guusto allows us to reward and recognize our employee's with a gift that they truly appreciate being able to claim their gift at a place of business they truly are..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6652181)

ES

Elizabeth S.

Quality Assurance Coordinator II

> "I did not expect to have to pay taxes on the gift cards at the end of the year which was a bit of a let down for receiving a reward for going above and beyond."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6860407)

RF

Rebecca F.

Senior Analyst

> "Guusto is a great way for employers to reward their employees whether it be for a job well done, a personal celebration such as welcoming a new family member or buying..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6611848)

NB

Nyasha B.

Account Receivable

> "I found that the selection of merchants was limited in some areas, which made it hard to redeem rewards locally."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6801568)

MC

Maria C.

VP Administration

> "I appreciate that Guusto allows me to manage transactions for two separate companies, each with its own funding and reward options, all under a single login."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6587474)

ET

ERICK T.

Scientific Director

> "I once tried to redeem $65 in amazon gift card and it never went through to my amazon account. When I followed the instructions, Amazon system said the code had..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6579413)

VR

Verified Reviewer

Quality Assurance Associate Manager

> "Sending is also great, especially because we can bulk-create send options, which makes the process much more convenient."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7091985)

PM

Paris M.

Billing Coordinator

> "Sometimes when I wanted to sign in I faced issues with my login info even though my password was correct."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6795754)

RP

Raxit P.

Programmer Analyst

> "Most loved part of the software is that your gift cards never expire and they are digital so no worries about losing them. And great number of retail stores and..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6547931)

NS

Nika S.

Guest service

> "Not enough brands to browse around and buy anything."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7083854)

LC

Luisa C.

People and Culture Administrator

> "The application offers users the flexibility to create an account, add funds, customize their profiles, and experience its user-friendly interface."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6285486)

SA

Sirisha A.

Salesforce Admin

> "One downside of Guusto is that the selection of available gift cards might feel limited for users outside of major regions."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6441247)

SA

Sirisha A.

Salesforce Admin

> "The ability to redeem rewards at various stores and restaurants adds a lot of flexibility, making it an excellent choice for companies looking to boost employee morale..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6441247)

OL

Oli L.

Manager

> "The thin that I like the least with Guusto is that Recipient still need to create account to claim gift"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6849620)

BO

Brenda O.

Housekeeper

> "Easy use, store gift card variety options, value for money, safety and security, offers, employee recognition."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7116434)

CL

Christine L.

Content Specialist

> "I don't like how if you wanted to get real money in the form of a prepaid visa gift card, they deduct some money (I think it was $5 or so)."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6453459)

GG

Gary G.

Project Engineer

> "My employer uses Guusto to manage its rewards & recognition program for its employees. "

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7040462)

VB

Vickie B.

RML

> "that the cards expire if you don't redeem them"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6779436)

BR

Bushra R.

Assistant

> "I also like that recipients can choose their own gift cards, which makes the reward more personal and useful."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7117505)

JB

Joe B.

Manager

> "Have had to contact them a couple of times because the virtual Mastercard gift card I purchased didn’t provide an email to claim the card. "

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6588057)

WL

Wynter L.

BCP and OHS Advisor

> "It's a strong tool for building engagement, offers many vendors and unique ways to split the redemption value, and has made employee recognition incredibly simple."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6441418)

KM

Kyle M.

LVS Customs Analyst

> "Sometimes it can be difficult to find how to redeem if you haven't been on in a while"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6791041)

GJ

Geraldine J.

Site Manger

> "Like most for its user-friendly platform, which makes sending and receiving digital gift cards and employee recognition simple."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7005632)

PP

Paloma P.

Attorney

> "Not sure if it is a bug issue or I don't keep track of when I send the treat."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6864363)

Kevin G.

Human Resources Coordinator

> "I also love how customizable everything is—there are lots of options for adding a personal message, picking from a wide range of retailers, and even scheduling when..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6569332)

Nada A.

Regional Sales and Marketing Specialist.

> "I don't like the fact that if someone CC's you on a Guusto gift, it makes it look like it is coming to you, and you can redeem it."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6427215)

BM

Brad M.

Director of Growth

> "The flexibility of gift cards lets you show appreciation in a way that feels personal, giving employees the freedom to choose something they actually want. Plus, the..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6453233)

EH

Eric H.

Manager

> "The only thing I do not care for is when I log in and check the remember this device in the future box, it never does."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6692867)

RB

Rachelle B.

Curriculum Manager

> "Guusto is used by my employer as a way to connect with remote employees when there is an in office celebration or recognition. When a reward is sent, it is easy to..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6586432)

MM

MARK M.

Parts Manager

> "Tracking was not available for my gift."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6777195)

GK

Gurpreet K.

Executive Assistant

> "Also it saves me time as I don't have to bother gifting preferences since the Employees have so many merchants to choose from."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7058550)

ME

Maria E.

Bookkeeper

> "It's not easy to find the cards you sent out."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7037467)

Tanvinder G.

Overnight emergency care and support rep

> "I really like the way its convenient to browse for varies sites and redeem your gift card with that merchandise"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7083480)

AP

Adarsh P.

Senior Campaign Specialist

> "Its not like we login on daily basis to keep track of giftcard redemptions."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6598244)

VR

Verified Reviewer

PSS

> "I like the convenience of being able to select what kind of gift card you would like to exchange it with."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7039040)

JS

Julius S.

Supervisor

> "Occasionally it there have been issues with not recieving the rewards in e-mail which requires a reissue."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6441710)

RW

Ryan W.

Operations Manager

> "AI feature, it provides a way to express the thoughts in more detail and elevate the recognition one would receive."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6844538)

AK

Ally K.

Team Manager

> "There is a delay on funds being available in your account from delivery to time of use."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6513851)

[View Reviews](https://www.capterra.com/p/186209/Guusto/reviews/)

## User interface

[Smile.io](https://www.capterra.com/p/169446/Smile-io/)

4.87 (67)

4.94 (3,429)

### Features

Smile.io

Top features

21/41

-   Activity Dashboard
-   AI Copilot
-   API
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Client Portal
-   Communication Management
-   CRM
-   Customer Activity Tracking
-   Customer Database
-   Customer History
-   Customer Profiles
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable Templates
-   Discount Management
-   eCommerce Management
-   Email Marketing
-   Engagement Tracking
-   Gamification
-   Generative AI
-   Gift Card Management
-   Loyalty Cards
-   Loyalty Program
-   Member Portal
-   Membership Management
-   Multi-Campaign
-   Multi-Channel Communication
-   Multi-Channel Marketing
-   Performance Metrics
-   Point of Sale (POS)
-   Promotions Management
-   Referral Tracking
-   Rewards Management
-   SMS Marketing
-   Social Promotion
-   Survey/Poll Management
-   Third-Party Integrations
-   Transaction History

[See all features](https://www.capterra.com/p/169446/Smile-io/#features)

Guusto

16/41

-   Activity Dashboard
-   AI Copilot
-   API
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Client Portal
-   Communication Management
-   CRM
-   Customer Activity Tracking
-   Customer Database
-   Customer History
-   Customer Profiles
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable Templates
-   Discount Management
-   eCommerce Management
-   Email Marketing
-   Engagement Tracking
-   Gamification
-   Generative AI
-   Gift Card Management
-   Loyalty Cards
-   Loyalty Program
-   Member Portal
-   Membership Management
-   Multi-Campaign
-   Multi-Channel Communication
-   Multi-Channel Marketing
-   Performance Metrics
-   Point of Sale (POS)
-   Promotions Management
-   Referral Tracking
-   Rewards Management
-   SMS Marketing
-   Social Promotion
-   Survey/Poll Management
-   Third-Party Integrations
-   Transaction History

[See all features](https://www.capterra.com/p/186209/Guusto/#features)

### Recognition

No recognitions have been awarded to Smile.io

No recognitions have been awarded to Guusto

### Deployment & support

Smile.io

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Guusto

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Smile.io

-   By Smile.io
-   Located in Canada
-   Founded in 2012

Guusto

-   By Guusto
-   Located in Canada
-   Founded in 2013

## Popular Comparisons

[Smile.io](https://www.capterra.com/p/169446/Smile-io/)[4.87 (67)](https://www.capterra.com/p/169446/Smile-io/reviews/)

vs

[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (248)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

$199/month

Price

$79/month

4.7

Features

4.7

4.9

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/149363-169446/Kangaroo-Rewards-vs-Smile-io)

[Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,429)](https://www.capterra.com/p/186209/Guusto/reviews/)

vs

[Achievers](https://www.capterra.com/p/129232/Employee-Success-Platform/)[4.79 (2,906)](https://www.capterra.com/p/129232/Employee-Success-Platform/reviews/)

$4.8/month

Price

Contact vendor for pricing

4.9

Features

4.6

4.9

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/129232-186209/Employee-Success-Platform-vs-Guusto)

[Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,429)](https://www.capterra.com/p/186209/Guusto/reviews/)

vs

[Vantage Circle](https://www.capterra.com/p/167264/Vantage-Circle/)[4.69 (5,122)](https://www.capterra.com/p/167264/Vantage-Circle/reviews/)

$4.8/month

Price

Contact vendor for pricing

4.9

Features

4.6

4.9

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/167264-186209/Vantage-Circle-vs-Guusto)

[Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,429)](https://www.capterra.com/p/186209/Guusto/reviews/)

vs

[Workhuman](https://www.capterra.com/p/125670/Workhuman/)[4.79 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/)

$4.8/month

Price

Contact vendor for pricing

4.9

Features

4.7

4.9

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/125670-186209/Workhuman-vs-Guusto)

[Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,429)](https://www.capterra.com/p/186209/Guusto/reviews/)

vs

[Awardco](https://www.capterra.com/p/140428/Awardco-Employee-Performance/)[4.87 (4,844)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/)

$4.8/month

Price

Contact vendor for pricing

4.9

Features

4.8

4.9

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/140428-186209/Awardco-Employee-Performance-vs-Guusto)

[Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,429)](https://www.capterra.com/p/186209/Guusto/reviews/)

vs

[Bucketlist](https://www.capterra.com/p/170710/Bucketlist/)[4.91 (700)](https://www.capterra.com/p/170710/Bucketlist/reviews/)

$4.8/month

Price

Contact vendor for pricing

4.9

Features

4.8

4.9

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/170710-186209/Bucketlist-vs-Guusto)

[Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,429)](https://www.capterra.com/p/186209/Guusto/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

$4.8/month

Price

$29/month

4.9

Features

4.5

4.9

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-186209/Connecteam-vs-Guusto)

[Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,429)](https://www.capterra.com/p/186209/Guusto/reviews/)

vs

[Kudos](https://www.capterra.com/p/140423/Kudos/)[4.82 (1,117)](https://www.capterra.com/p/140423/Kudos/reviews/)

$4.8/month

Price

Contact vendor for pricing

4.9

Features

4.7

4.9

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/140423-186209/Kudos-vs-Guusto)

[Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,429)](https://www.capterra.com/p/186209/Guusto/reviews/)

vs

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/)

$4.8/month

Price

$49/month

4.9

Features

4.5

4.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131882-186209/Gusto-vs-Guusto)

[Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,429)](https://www.capterra.com/p/186209/Guusto/reviews/)

vs

[Motivosity](https://www.capterra.com/p/147912/Motivosity/)[4.76 (1,180)](https://www.capterra.com/p/147912/Motivosity/reviews/)

$4.8/month

Price

Contact vendor for pricing

4.9

Features

4.6

4.9

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/147912-186209/Motivosity-vs-Guusto)

[Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,429)](https://www.capterra.com/p/186209/Guusto/reviews/)

vs

[Sogolytics](https://www.capterra.com/p/127957/SoGoSurvey/)[4.69 (730)](https://www.capterra.com/p/127957/SoGoSurvey/reviews/)

$4.8/month

Price

$0

4.9

Features

4.6

4.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127957-186209/SoGoSurvey-vs-Guusto)

[Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,429)](https://www.capterra.com/p/186209/Guusto/reviews/)

vs

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (702)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

$4.8/month

Price

Contact vendor for pricing

4.9

Features

4.2

4.9

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/480-186209/UKG-Pro-vs-Guusto)