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Ecommerce brands on Shopify, BigCommerce, or Wix that want to start turning their one-time customers into loyal brand advocates that come back again and again.
Tremendous makes it easy to incentivize and reward employees, customers, and partners with gift cards, prepaid Visa cards, cash, and more.
Smile offers some excellent features for VIP programs such as discounts, free gift with purchase, and contest entries you can offer customers.
It is limited to very few POS systems. I left because it is not compatible with Lightspeed.
Customer support at Smile has been super friendly and helpful throughout the process of setting up and maintaining our loyalty and referral program.
Unfortunately, this service is not practical for smaller or starter businesses because they charge $50 per month and up.
I like the best that their software is easy to use and understand. The UI is very intuitive, and one of its best features is the Rewards Panel.
It should have come out much sooner. I had to suffer through other providers that were far less superior for too long.
Have been very pleased with this rewards system, it works great for our small business and I love that it has customizable options.
For example, if I want to have a chat features, now I have two widgets floating around. No API unless on the Enterprise version.
It is quick, easy, and allows us to customize the product. Additionally, it's great that they can choose what reward works best for them.
One dislike is that the recipients gift cards links are susceptible to theft if the email is compromised in some way and ends up in the wrong hands.
The Tremendous team is easy to work with and responsive. The dashboard solves a lot of our needs to help us manage this in one solution rather than many individual gift card vendors.
Customer service is not that fast and hard to contact with them some times.
I love the different options for types of rewards to send, the speed with which the rewards go out, and the repetition of the templates.
We used to pay our participants with physical checks.
Introducing Tremendous to our organization came at the perfect time- the start of the pandemic. We needed a solution to continue providing gift cards, safely, to our customers in the community.
It might be my browser's cache not entirely sure though.
Hayley M.: Hi, I'm Hayley. I'm a field marketing manager. If I had to rate Tremendous one out of five, I'd give them a five. For more reviews like this, you can click below. Before switching to Tremendous, we used something called Giftbit. We were looking for a new product that would allow us to send gifts internationally and have more options for rewards. So Tremendous fit the bill there. The reason we were impressed with Tremendous was because of the ability to send international rewards. Previously, when we were using Giftbit, we weren't able to send rewards to our international customers or our employees. Switching to this new platform drastically improved our user experience and there was no clunky processes involved. Onboarding with Tremendous was really easy. Their team gave us a super in-depth demo that took less than 20 minutes and we were ready to roll shortly after that. My advice for those looking to switch to Tremendous is don't wait any longer. We searched around forever and people wanted thousands of dollars up front or minimum spend. And Tremendous was the only platform we found that was able to check all of our boxes. I highly recommend you make the switch today.
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