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Smile.io vs Tremendous: Which is a better fit?

Updated on February 9th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 1,889 reviews from Customer Loyalty users.
% Fit
Missing features
Not enough reviews
Feature ratings
Loyalty Program
4.7
Rewards Management
4.5
Gift Card Management
NA
Loyalty Cards
NA
Referral Tracking
4.7
% Fit
Not enough reviews
Feature ratings
Loyalty Program
5.0
Rewards Management
4.8
Gift Card Management
4.9
Loyalty Cards
5.0
Referral Tracking
5.0
User satisfaction
4.7
User reviews24
Ease of use
4.8
Functionality
4.5
Value for money
4.5
Customer support
4.4
4.8
User reviews236
Ease of use
4.9
Functionality
4.7
Value for money
4.8
Customer support
4.7
Price starts from
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Ecommerce brands on Shopify, BigCommerce, or Wix that want to start turning their one-time customers into loyal brand advocates that come back again and again.

Tremendous makes it easy to incentivize and reward employees, customers, and partners with gift cards, prepaid Visa cards, cash, and more.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Hayley M
Field marketing manager
5.0

Hayley M.: Hi, I'm Hayley. I'm a field marketing manager. If I had to rate Tremendous one out of five, I'd give them a five. For more reviews like this, you can click below. Before switching to Tremendous, we used something called Giftbit. We were looking for a new product that would allow us to send gifts internationally and have more options for rewards. So Tremendous fit the bill there. The reason we were impressed with Tremendous was because of the ability to send international rewards. Previously, when we were using Giftbit, we weren't able to send rewards to our international customers or our employees. Switching to this new platform drastically improved our user experience and there was no clunky processes involved. Onboarding with Tremendous was really easy. Their team gave us a super in-depth demo that took less than 20 minutes and we were ready to roll shortly after that. My advice for those looking to switch to Tremendous is don't wait any longer. We searched around forever and people wanted thousands of dollars up front or minimum spend. And Tremendous was the only platform we found that was able to check all of our boxes. I highly recommend you make the switch today.

How Capterra sources reviews
View all video reviews
User interface
No videos provided by vendor
197141 video thumbnail}
1 Video
169446
5 screenshots
197141
5 screenshots

Smile.io

17/39
  • Activity Dashboard
  • API
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Client Portal
  • CRM
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customer Surveys
  • Engagement Tracking
  • Gift Card Management
  • Loyalty Cards
  • Member Portal
  • Multi-Campaign
  • Multi-Channel Communication
  • Point of Sale (POS)
  • Promotions Management
  • SMS Marketing
  • Survey/Poll Management
  • Transaction History
  • Communication Management
  • Customer Activity Tracking
  • Customer Profiles
  • Customizable Branding
  • Customizable Templates
  • Discount Management
  • eCommerce Management
  • Email Marketing
  • Gamification
  • Loyalty Program
  • Membership Management
  • Multi-Channel Marketing
  • Performance Metrics
  • Referral Tracking
  • Rewards Management
  • Social Promotion
  • Third-Party Integrations
See All features
Hide Customer Loyalty Software Features -

Tremendous

Top Features
34/39
Show Customer Loyalty Software Features +

Smile.io

--

Tremendous

  • Best Value Employee Recognition
    Software (2022)
Smile.io
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Tremendous
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Smile.io
  • By Smile.io
  • Located in Canada
  • Founded in 2012
Tremendous
  • By Tremendous
  • Located in United States
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