Zoho Desk vs Userpilot: Which is a better fit?

Rick: Hi, my name's Rick. I am an owner of a construction company and I give Zoho Desk five out of five stars. Previous to Zoho Desk, we used a combination of HubSpot, CRM, and Google Sheets. It was just a matter of just trying to get it at all work and mixing and matching things, and it was a big mess and that's why we switched to Zoho Desk. We chose Zoho Desk because of past experience with Zoho, we've experimented previously with their CRM and some of their other services, and they just had great customer service, which turned us on to really want to use them, so that's how we got started and then it just worked really well for us, so we stuck with it. Integrating Zoho Desk, it was really just starting with Zoho Desk and trying to migrate everything over from Google Sheets and HubSpot and just a bunch of other places and things. It wasn't Zoho's fault, it took us a little while. It was a fair amount of work on my part and other people's parts, and it worked out really well. We're happy with it, but it was a good amount of work. I recommend getting Zoho Desk, trying it out. It's not perfect for everyone, but we really liked it. I had great customer service with them. They helped me a fair amount getting things set up and working, so I definitely recommend them.

Atour: Hi, I am Atour. I'm an analyst from [inaudible 00:00:05] Education and Research International. I give five out of five for Userpilot. Before using Userpilot, I use Microsoft Clarity, but I found Userpilot is very user-friendly for using me. It has an excellent interface, which enables me to deliver the exact message that I want to deliver to my prospective visitors, teammates, and others. In addition to building a layer of communication with our customers to keep them informed of the new features of our [inaudible 00:00:54], it is crucial to give them a comprehensive onboarding experience to assist them in using our product and service. Actually, Userpilot is an awesome platform for me and also for my organization. That's why I choose it. Actually. I can design the ideal onboarding process for our users thanks to Userpilot's comprehensive offering of essential onboarding events. Actually, the other thing is that Userpilot's customer services is excellent. That's why it is very helpful for me. Actually, it is easy to set up and use Userpilot. Actually, since it is easy to set up, I think anyone can use it. And sometimes you may face some problem. Perhaps it may be difficulty facing. You can stop facing any difficulties. You can typically contact with their customer service. Their customer service is awesome and hope your problem will solve. So the prospective users can use Userpilot without any hesitation.