# Compare Ringover vs Grasshopper 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Ringover and Grasshopper based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/169627-175002/RingOver-vs-Grasshopper

---

# Ringover vs Grasshopper Features and Cost Comparison

Last updated March 27th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

RingoverGrasshopper2/4 selected

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.7 (871)](https://www.capterra.com/p/169627/RingOver/reviews/)

[Grasshopper](https://www.capterra.com/p/175002/Grasshopper/)[4.3 (358)](https://www.capterra.com/p/175002/Grasshopper/reviews/)

[## Ringover](https://www.capterra.com/p/169627/RingOver/)[4.7 (871)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.8

Customer Service

4.6

Reviews Sentiment

Based on [871 reviews](#user-reviews)

Positive

833

Neutral

17

Negative

21

[## Grasshopper](https://www.capterra.com/p/175002/Grasshopper/)[4.3 (358)](https://www.capterra.com/p/175002/Grasshopper/reviews/)

Starting Price

$14.00/year

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [358 reviews](#user-reviews)

Positive

301

Neutral

30

Negative

27

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## Summary

* * *

Key features rated by users

Features selected based on 2,941 reviews from business phone systems software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

85%Fit

High performer

Feature ratings

Call Routing

4.5

Mobile Access

4.6

Call Transfer

4.5

Call Logging

4.7

Alerts/Notifications

4.5

68%Fit

Not enough reviews

Feature ratings

Call Routing

3.7

Mobile Access

3.9

Call Transfer

1.0

Call Logging

4.0

Alerts/Notifications

3.7

User satisfaction

User satisfaction

4.7

User reviews[871](https://www.capterra.com/p/169627/RingOver/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.5

Customer support

4.6

User satisfaction

4.3

User reviews[358](https://www.capterra.com/p/175002/Grasshopper/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$29Per User, Per Month

-   Free version
-   Free trial

Price starts from

$14Flat Rate, Per Year

-   Free version
-   Free trial

Best for

Best for

Small Businesses Mid-size Enterprises

Best for

Built specifically for small business owners, the Grasshopper virtual phone system enables entrepreneurs to keep personal and business calls separate, while you stay on-the-go.

## User reviews

Pros & cons

JW

Jacque W.

Managing Director

> "The app allows us to make calls outside of the office but whilst still using the office phone number, which is useful as many..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820)

SK

Shafin K.

Manager

> "To make matters worse, after the purchase, their sales representative stopped responding, and we had to activate the plan on our own...."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7024463)

CG

Carlos G.

Sales Director

> "The setup is straightforward, call quality is strong, and the omnichannel features help improve team efficiency without the..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7087563)

JW

Jacque W.

Managing Director

> "The app doesn't allow you to stay logged in, but stop receiving calls."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820)

NB

Nikolai B.

Managing Partner

> "We have used ringover for a few months now and fully integrated it just over 2 weeks ago This is hands down one of the best phone..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6887626)

JW

Jacque W.

Managing Director

> "So I have to log in and out each time to avoid receiving calls when not working."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820)

VR

Verified Reviewer

Co-Founder

> "Another major advantage is the easy integration with existing tools and systems, allowing Ringover to fit seamlessly into our daily..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7078213)

AA

Ashley A.

Owner

> "You have to pay upfront for a year and we complained about the background noise from the start and they continued to tell us it was..."

[See full review](https://www.capterra.com/p/169627/RingOver/#GetApp___6882421)

EB

Elliott B.

Company Director

> "The user-friendly dashboard and real-time analytics help monitor our teams performance and streamline workflows efficiently."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6857144)

JS

Jesse S.

Manager

> "The app is very laggy sometimes, i have to swipe down to reload my most recent calls, cannot hear people and have to hang up then..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6760609)

JS

Jose S.

CCO

> "The setup process was simple and well supported by their team. Whenever we had questions during the initial configuration or launch,..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7108330)

SK

Shafin K.

Manager

> "I expected professionalism, transparency, and accountability — instead, I got silence and a blocked account."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7024463)

BK

Brian K.

Recruitment Consultant

> "The convenience of being able to text through both the web and mobile apps makes staying connected effortless."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7072316)

AA

Aymen A.

cst

> "Sometimes the call quality drops when the internet connection is unstable."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6776853)

EB

Elliott B.

Company Director

> "Its excellent CRM integration, analytics capabilities, Ai note taker and responsive support make it a clear winner for us."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6857144)

Yuliyana N.

head of central operations

> "Calls would drop, people would not be able to hear the caller..it just made our process very very complex"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6362864)

JP

Jonathan P.

CEO

> "A solid tool for my sales team, they are using it for outbound calls, and to receive inbound inquisitive calls"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6468334)

AA

Ashley A.

Owner

> "Noise cancelling is non existent."

[See full review](https://www.capterra.com/p/169627/RingOver/#GetApp___6882421)

JB

James B.

Principal Consultant

> "Porting of my old number was quick and seamless and Ringover customer support were prompt and extremely helpful in setting up my desk..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6815098)

AA

Ashley A.

Owner

> "Dealt with support on this for months trying to "fix" this issue but it's just their software."

[See full review](https://www.capterra.com/p/169627/RingOver/#GetApp___6882421)

EB

Elliott B.

Company Director

> "Ringover stands out for its seamless integration with our CRM system (Bullhorn), making it an excellent choice for sales and support..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6857144)

TS

Thomas S.

Sales Partner

> "Some system overloads, not enough smart features"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6747415)

JR

Juan R.

Technology and Digital Product Manager

> "The platform offers excellent call quality, helpful reporting features, and responsive customer support whenever needed."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6848606)

MM

Matthew M.

Manager

> "Nothing that comes to mind, occasional call doesnt connect first time"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6616096)

BK

Brian K.

Recruitment Consultant

> "I also appreciate how well it integrates with Bullhorn, allowing for accurate note-taking."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7072316)

JD

John D.

Administration

> "Once we signed up everything was wrong, from connections, to SMS, to billing."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6227068)

JS

Jose S.

CCO

> "Highly recommended for companies that need a flexible and well-documented cloud telephony solution."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7108330)

LN

Ludovic N.

Manager

> "We loose sometimes the call when we are in 4G."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6256334)

CG

Carlos G.

Sales Director

> "It helps streamline daily operations without adding unnecessary complexity."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7087563)

CP

Cyril P.

CEO

> "There's some issues about the stability of communication, and the software (desktop app) comes with multiple bugs."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3659818)

JW

Jacque W.

Managing Director

> "Ringover is our first VOIP system and we have been pleasantly surprised with how easy the system has been to use and the added..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820)

Aman K.

Researcher

> "Additionally, a few users have reported occasional technical glitches or challenges with integrating the software."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___4598556)

JS

Jose S.

CCO

> "Overall, it’s a reliable cloud phone system with good support and clear resources to help you get started quickly."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7108330)

VR

Verified Reviewer

Associate Consultant

> "There is occasionally a bit of a delay with the call that can lead to so misunderstanding/interruption."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___2938214)

VR

Verified Reviewer

Co-Founder

> "The user-friendly and intuitive interface makes it easy for our team to get started right away without extensive training."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7078213)

ZB

Zakaria B.

Procurement coordinator

> "When there is a bad wifi it's a bit complicated to hear the other party."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3108196)

AA

Aymen A.

cst

> "I especially liked the call recording feature, the detailed analytics, and the smooth integration with CRM tools."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6776853)

IM

Ismail M.

Ingénieur commercial

> "Their nothing i don't like on Ringover maybe sometimes the voice mail doesn't work"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3115424)

Nicolas P.

CEO

> "It helps us to distribute incoming call and to dispatch them."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6869324)

VR

Verified Reviewer

Customer Support Manager

> "I could not easily create a bilingual call center"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3142758)

JR

Juan R.

Technology and Digital Product Manager

> "The reporting features are especially helpful for tracking team performance."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6848606)

MC

Marco C.

Sales Manager

> "some system fails, and some call failings"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___2236209)

VR

Verified Reviewer

Co-Founder

> "The call quality is excellent, with clear and reliable connections at all times."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7078213)

JM

Javier M.

CMO

> "month commitment, very bad customer service."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3202816)

Aymeric M.

Sales Development Representative

> "I started using it 6 years ago and still great to make cold calls for my SDR role."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6868637)

AO

André O.

CEO

> "Sometimes it has some interference or bad signal"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___2235501)

[View Reviews](https://www.capterra.com/p/169627/RingOver/reviews/)

VR

Verified Reviewer

CGO

> "So, we decided to transfer it to QUO, who has a better app, settings, options and also use of AI (instead of voice mail)..."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___7115755)

NS

NOAH S.

Business Owner Founder

> "It cost us so much to comply with the new requirements that the FCC had and the unclear instructions that it basically..."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___6849718)

GL

George L.

Managing Partner

> "The voicemail-to-email feature is especially helpful for tracking project inquiries and scheduling follow-ups quickly."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___7043103)

VR

Victoria R.

ABA

> "I created a new extension however they were receiving calls from other extensions which caused a disruption in their day..."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___7052861)

GL

George L.

Managing Partner

> "Reliable, professional, and ideal for trades or service-based businesses that need flexibility and solid customer..."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___7043103)

LB

Latricia B.

Owner

> "Did not like the setup for your phone number and no refund for cancellation"

[See full review](https://www.capterra.com/p/175002/Grasshopper/#SoftwareAdvice___7061333)

EK

Erin K.

cos

> "The setup was simple, and I appreciate that I can use a dedicated business number without needing extra equipment."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___7043164)

TW

Tray W.

President

> "terrible, Grasshopper never got my number ported over, even though my cell phone carrier emailed me it was"

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___7043088)

SK

Shawnalee K.

Office Manager

> "I have been happy to use it for handling text communications with all of our current & new families."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___6691106)

Andrea M.

Project Manager, Training and Certification

> "Recording messages was challenging at times because the first word or two would be cut off during playback."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___6508433)

EK

Erin K.

cos

> "Calls come through clearly, voicemail transcription has been helpful, and the app is easy to use."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___7043164)

EK

Erin K.

cos

> "The only downside I’ve noticed so far is mostly related to small interface preferences."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___7043164)

JL

Janice L.

Manager

> "Good, I would recommend a service to any small business overall, it’s helped me a lot to operate my small business"

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___7044838)

VR

Verified Reviewer

Psychotherapist

> "Calls aren't always clear doesn't matter if I'm on wifi or data."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#GetApp___6436140)

DD

Dave D.

Owner

> "I love that I can use this on my cell phone."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___7039189)

DS

David S.

President

> "Also, the texting function has never worked"

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___6806868)

TW

Tray W.

President

> "The customer service representatives do care about helping"

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___7043088)

VR

Verified Reviewer

CGO

> "I would not recommend this service."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___7115755)

RD

Reema D.

Associate Director

> "I enjoy that we can now direct callers to the right program they are interested in (we are a camp with multiple..."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___4473158)

MB

Matthew B.

CEO

> "Cannot bulk text."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#SoftwareAdvice___6719877)

JJK

Janelle Johanna K.

Contactor construction

> "I liked that the app was supposed to put all my voicemails in one app"

[See full review](https://www.capterra.com/p/175002/Grasshopper/#SoftwareAdvice___5091798)

VR

Verified Reviewer

Psychotherapist

> "Frustrating experience as I'd connected with support and they told me it was a setting issue and they'd corrected it."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#GetApp___6436140)

SK

Shawnalee K.

Office Manager

> "Very easy to use!"

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___6691106)

DS

David S.

President

> "They made the app much much worse and also increased the price."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___6806868)

PN

Philasande N.

Photographer

> "What I like mostly abiut this software is that it gives people a free trial so that if you change your mind, you can..."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___3750393)

SC

Shane C.

Owner

> "Didnt use it for 1.5 yrs."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___6363516)

VR

Verified Reviewer

Virtual Medical Assistant

> "Only use this for outbound calls, when confirming and rescheduling patient schedules and so far so good."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___4468100)

KW

Krista W.

Owner

> "After hours with customer support it never got resolved."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___6716338)

CY

Catherine Y.

Call Center Hiring Manager

> "We have access to an easy-to-use app so that we never miss calls and never have to wait to be in front of the computer..."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___3611495)

MB

Matthew B.

CEO

> "Customer service is awful, WASTE of money."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#SoftwareAdvice___6719877)

MM

Marion M.

Owner

> "I use it as the main line for my business but it immediately filters into google voice numbers for each staff member. If..."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___3231456)

BS

Blake S.

Owner

> "Lots of fees and the text messaging rarely works; I get an error message 50% of the time when sending messages or photos..."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___4140857)

MO

Michael O.

Managing Partner

> "Call forwarding is seamless and voice mail transcripts are nice."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___3550750)

CB

Carie B.

Manager

> "They DONT have a refund policy but offer the use for free for 3 months which is silly as you can't use the system. ..."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#SoftwareAdvice___3585403)

MC

Madeline C.

Director

> "I never miss a call and can answer when I’m available"

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___3856048)

CB

Carie B.

Manager

> "I was just charged 163.00 for one month and I haven't received one call on it or been able to print these number due to ..."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#SoftwareAdvice___3585403)

JL

Jami L.

Administrative Director

> "Easy to integrate to your cell phone and CRM software."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___3790968)

BS

Blake S.

Owner

> "Responsive customer support, but not willing to take your issue back to the internal team to see if it’s a viable issue..."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___4140857)

JJ

Jordan J.

Owner

> "Overall its a great way to keep in touch with customers while still being able to have your cell phone separate from all..."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___3243924)

Mario D.

General Manager

> "The worst part for us is that when we ported some numbers to another provider we lost access to all of our records (text..."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___3460405)

VR

Verified Reviewer

Head of Operations

> "It was cheap, like really really low cost compared to competitors"

[See full review](https://www.capterra.com/p/175002/Grasshopper/#GetApp___4547220)

MC

Madeline C.

Director

> "Sometimes calls don’t come thru so I see it as a missed call but can always call back"

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___3856048)

VR

Verified Reviewer

Owner

> "Overall, using grasshopper has helped my small business to maintain call center operations effectively."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___3395561)

JJK

Janelle Johanna K.

Contactor construction

> "Terrible waste of time service."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#SoftwareAdvice___5091798)

Kate Margoth B.

Account Manager Assistant

> "I like softphones the most! really convenient!"

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___4124894)

AR

Abdolreza R.

Manager

> "They charge you extra WITHOUT INFORMING you as well!!!!"

[See full review](https://www.capterra.com/p/175002/Grasshopper/#SoftwareAdvice___4457211)

KP

Krystle P.

Investor

> "I use this product for my business to avoid using my personal line and it works great and even sends voicemails to email"

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2781117)

BW

Beth W.

Owne%r

> "I missed a bunch of calls."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#SoftwareAdvice___3985747)

RP

Rebecca P.

SALES

> "our small company decided to try this software for the days and times we are not in the office to give our customers who..."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2269267)

BW

Beth W.

Owne%r

> "Their system wasnt worth the price."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#SoftwareAdvice___3985747)

PC

Patricia C.

Virtual Assistant

> "I am very happy with this software because is very friendly and the customer support is always ready to help and solve..."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2863015)

ZG

Zev G.

Manager

> "I didn't love the layout and design when printing PODs."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2957501)

LS

Lex S.

CEO

> "Among the competitor ads, Grasshopper offers good value and covers all the basic features. But there are other better..."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2444912)

LL

Lauren L.

Director of Business Strategy

> "The phone app is very unreliable, we have been experiencing issues for months now, currently looking for better options,..."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2178337)

VR

Verified Reviewer

Busniess Owner

> "My favorite part of this app was to have a dedicated business phone number so I didn't have to use my personal number..."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2217665)

VR

Verified Reviewer

Human Resources Consultant

> "The phone app requires syncing with my personal phone contacts which is exactly what I did NOT want. "

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2210829)

KT

Katherine T.

Owner

> "Overall, it's a great option for our business since we work remotely and it's incredible for us to be able to all access..."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2552199)

LS

Lex S.

CEO

> "What disappoints me the most is, Grasshopper doesn't have a way to export or backup your text messages."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2444912)

JO

Julianna O.

Director of Client Experience

> "It allowed for multiple users, a phone app and web app, as well as a web option."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2777956)

Mario D.

General Manager

> "Wi-fi calling is awful. "

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___3460405)

An N.

President

> "It also a very simple app and a website to control all your voice mail and incoming call needs."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2297680)

Mario D.

General Manager

> "Poor call quality. "

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___3460405)

VR

Verified Reviewer

Human Resources Consultant

> "I needed a business line so I could keep my personal phone free of business and this served that purpose. "

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2210829)

ET

Elliott T.

Attorney

> "I then spend hours trying to figure out the billing and on being on hold with customer service reps to sort out the..."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2631254)

DB

Dusty B.

Virtual Assistant

> "I love that it offers the ability for phone and text conversations."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2562039)

DM

David M.

Assistant Operational Manager

> "This took much longer than expected."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___3505682)

MM

Marion M.

Owner

> "That said, it works just fine and I have no complaints about the service."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___3231456)

ET

Elliott T.

Attorney

> "I would call in and either be put on hold, or be told it was a Ruby problem. And of course the Ruby people said it..."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2631254)

VR

Verified Reviewer

Busniess Owner

> "Overall this app worked well for me for my small business, the cost should go down a bit."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2217665)

DB

Dave B.

senior account manager

> "I would get calls for other members of the organization, and I have no clue how to transfer them over."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2340822)

Heather W.

Excellent

> "The initial investment may be small or high, but the returns can be a lot more than you ever might have anticipated."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2519850)

KT

Katherine T.

Owner

> "Customer service is quick and helpful, but they haven't always been able to fix the issues I have had."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2552199)

AS

Aj S.

Mgr

> "It is very stable and unlike some other software, it has all the working features of the desktop version."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2178856)

VR

Verified Reviewer

Attorney

> "Only throw your money away for a month or 2."

[See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2587491)

[View Reviews](https://www.capterra.com/p/175002/Grasshopper/reviews/)

## User interface

[Ringover](https://www.capterra.com/p/169627/RingOver/)

4.70 (871)

[Grasshopper](https://www.capterra.com/p/175002/Grasshopper/)

4.29 (358)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Ringover

Top features

42/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automated Attendant
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Caller ID
-   Customizable Reports
-   Employee Directory
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   PBX
-   Predictive Dialer
-   Purchasing & Receiving
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting & Statistics
-   SMS Messaging

[See all features](https://www.capterra.com/p/169627/RingOver/#features)

Grasshopper

19/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automated Attendant
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Caller ID
-   Customizable Reports
-   Employee Directory
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   PBX
-   Predictive Dialer
-   Purchasing & Receiving
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting & Statistics
-   SMS Messaging

[See all features](https://www.capterra.com/p/175002/Grasshopper/#features)

### Recognition

Ringover is recognized as a top-rated tool in 1 Capterra Shortlist reports

Grasshopper is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Ringover

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Grasshopper

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Ringover

-   By Ringover
-   Located in France
-   Founded in 2005

Grasshopper

-   By GoTo
-   Located in United States
-   Founded in 2003

## Popular Comparisons

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vs

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[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (871)](https://www.capterra.com/p/169627/RingOver/reviews/)

vs

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[Grasshopper](https://www.capterra.com/p/175002/Grasshopper/)[4.29 (358)](https://www.capterra.com/p/175002/Grasshopper/reviews/)

vs

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vs

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4.8

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vs

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4.4

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vs

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vs

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