# Compare Ringover vs Nextiva 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Ringover and Nextiva based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/169627-175788/RingOver-vs-Nextiva

---

# Ringover vs Nextiva Features and Cost Comparison

Last updated March 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

RingoverNextiva2/4 selected

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.6 (914)](https://www.capterra.com/p/175788/Nextiva/reviews/)

[## Ringover](https://www.capterra.com/p/169627/RingOver/)[4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.8

Customer Service

4.6

Reviews Sentiment

Based on [855 reviews](#user-reviews)

Positive

817

Neutral

17

Negative

21

[## Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.6 (914)](https://www.capterra.com/p/175788/Nextiva/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [914 reviews](#user-reviews)

Positive

829

Neutral

38

Negative

47

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,785 reviews from telephony software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

88%Fit

Feature ratings

VoIP Connection

4.6

VoIP

4.6

Call Routing

4.5

Call Center Management

4.7

Call Recording

4.8

90%Fit

High performer

Feature ratings

VoIP Connection

4.7

VoIP

4.9

Call Routing

4.8

Call Center Management

4.7

Call Recording

4.6

User satisfaction

User satisfaction

4.7

User reviews[855](https://www.capterra.com/p/169627/RingOver/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.5

Customer support

4.6

User satisfaction

4.6

User reviews[914](https://www.capterra.com/p/175788/Nextiva/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.5

Customer support

4.6

Price starts from

Price starts from

$29Per User, Per Month

-   Free version
-   Free trial

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Small Businesses Mid-size Enterprises

Best for

Businesses of any size who want to better connect with their customers.

## User reviews

Pros & cons

JW

Jacque W.

Managing Director

> "The app allows us to make calls outside of the office but whilst still using the office phone number, which is useful as many customers..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820)

SK

Shafin K.

Manager

> "To make matters worse, after the purchase, their sales representative stopped responding, and we had to activate the plan on our own...."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7024463)

CG

Carlos G.

Sales Director

> "The setup is straightforward, call quality is strong, and the omnichannel features help improve team efficiency without the complexity..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7087563)

JW

Jacque W.

Managing Director

> "The app doesn't allow you to stay logged in, but stop receiving calls."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820)

NB

Nikolai B.

Managing Partner

> "We have used ringover for a few months now and fully integrated it just over 2 weeks ago This is hands down one of the best phone..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6887626)

JW

Jacque W.

Managing Director

> "So I have to log in and out each time to avoid receiving calls when not working."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820)

VR

Verified Reviewer

Co-Founder

> "Another major advantage is the easy integration with existing tools and systems, allowing Ringover to fit seamlessly into our daily..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7078213)

SK

Shafin K.

Manager

> "I expected professionalism, transparency, and accountability — instead, I got silence and a blocked account."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7024463)

EB

Elliott B.

Company Director

> "The user-friendly dashboard and real-time analytics help monitor our teams performance and streamline workflows efficiently."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6857144)

AA

Ashley A.

Owner

> "You have to pay upfront for a year and we complained about the background noise from the start and they continued to tell us it was on..."

[See full review](https://www.capterra.com/p/169627/RingOver/#GetApp___6882421)

JS

Jose S.

CCO

> "The setup process was simple and well supported by their team. Whenever we had questions during the initial configuration or launch, we..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7108330)

JS

Jesse S.

Manager

> "The app is very laggy sometimes, i have to swipe down to reload my most recent calls, cannot hear people and have to hang up then call..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6760609)

BK

Brian K.

Recruitment Consultant

> "The convenience of being able to text through both the web and mobile apps makes staying connected effortless."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7072316)

AA

Aymen A.

cst

> "Sometimes the call quality drops when the internet connection is unstable."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6776853)

EB

Elliott B.

Company Director

> "Its excellent CRM integration, analytics capabilities, Ai note taker and responsive support make it a clear winner for us."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6857144)

Yuliyana N.

head of central operations

> "Calls would drop, people would not be able to hear the caller..it just made our process very very complex"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6362864)

AA

Aymen A.

cst

> "I especially liked the call recording feature, the detailed analytics, and the smooth integration with CRM tools."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6776853)

AA

Ashley A.

Owner

> "Noise cancelling is non existent."

[See full review](https://www.capterra.com/p/169627/RingOver/#GetApp___6882421)

JP

Jonathan P.

CEO

> "A solid tool for my sales team, they are using it for outbound calls, and to receive inbound inquisitive calls"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6468334)

AA

Ashley A.

Owner

> "Dealt with support on this for months trying to "fix" this issue but it's just their software."

[See full review](https://www.capterra.com/p/169627/RingOver/#GetApp___6882421)

JB

James B.

Principal Consultant

> "Porting of my old number was quick and seamless and Ringover customer support were prompt and extremely helpful in setting up my desk..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6815098)

TS

Thomas S.

Sales Partner

> "Some system overloads, not enough smart features"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6747415)

EB

Elliott B.

Company Director

> "Ringover stands out for its seamless integration with our CRM system (Bullhorn), making it an excellent choice for sales and support..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6857144)

LN

Ludovic N.

Manager

> "We loose sometimes the call when we are in 4G."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6256334)

JR

Juan R.

Technology and Digital Product Manager

> "The platform offers excellent call quality, helpful reporting features, and responsive customer support whenever needed."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6848606)

MM

Matthew M.

Manager

> "Nothing that comes to mind, occasional call doesnt connect first time"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6616096)

BK

Brian K.

Recruitment Consultant

> "I also appreciate how well it integrates with Bullhorn, allowing for accurate note-taking."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7072316)

JD

John D.

Administration

> "Once we signed up everything was wrong, from connections, to SMS, to billing."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6227068)

JS

Jose S.

CCO

> "Highly recommended for companies that need a flexible and well-documented cloud telephony solution."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7108330)

CP

Cyril P.

CEO

> "There's some issues about the stability of communication, and the software (desktop app) comes with multiple bugs."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3659818)

CG

Carlos G.

Sales Director

> "It helps streamline daily operations without adding unnecessary complexity."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7087563)

Aman K.

Researcher

> "Additionally, a few users have reported occasional technical glitches or challenges with integrating the software."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___4598556)

JW

Jacque W.

Managing Director

> "Ringover is our first VOIP system and we have been pleasantly surprised with how easy the system has been to use and the added features..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820)

VR

Verified Reviewer

Associate Consultant

> "There is occasionally a bit of a delay with the call that can lead to so misunderstanding/interruption."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___2938214)

ST

Stefania T.

Customer Experience Manager

> "The platform’s performance and features keep improving, making our communication smoother every year."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7039523)

ZB

Zakaria B.

Procurement coordinator

> "When there is a bad wifi it's a bit complicated to hear the other party."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3108196)

JS

Jose S.

CCO

> "Overall, it’s a reliable cloud phone system with good support and clear resources to help you get started quickly."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7108330)

IM

Ismail M.

Ingénieur commercial

> "Their nothing i don't like on Ringover maybe sometimes the voice mail doesn't work"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3115424)

IL

Ilija L.

Co-Founder

> "The interface is simple to use, the call quality is consistently great, and features like CRM integration, analytics, and call recording..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6796287)

VR

Verified Reviewer

Customer Support Manager

> "I could not easily create a bilingual call center"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3142758)

VR

Verified Reviewer

Co-Founder

> "The user-friendly and intuitive interface makes it easy for our team to get started right away without extensive training."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7078213)

MC

Marco C.

Sales Manager

> "some system fails, and some call failings"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___2236209)

Nicolas P.

CEO

> "It helps us to distribute incoming call and to dispatch them."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6869324)

JM

Javier M.

CMO

> "month commitment, very bad customer service."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3202816)

JR

Juan R.

Technology and Digital Product Manager

> "The reporting features are especially helpful for tracking team performance."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6848606)

AO

André O.

CEO

> "Sometimes it has some interference or bad signal"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___2235501)

[View Reviews](https://www.capterra.com/p/169627/RingOver/reviews/)

CD

Charles D.

Director of Lab Operations

> "Our company combined three services, 800 Call Flow, Fax, and multiple business lines into one service with Nextiva at a savings of over $400/month."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6252370)

AL

Amy L.

Office Manager

> "The phone will ring and say connected but no one is on the other end, and the customer says they couldn't hear me when they call back."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7072160)

KL

Keith L.

Systems administrator

> "Nextiva is a great platform for me because I want to self manage my call flows and call center ad it gives me all the tools I need to do that."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6238314)

AL

Amy L.

Office Manager

> "The service on the app doesn't always work properly. "

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7072160)

TS

Tiffany S.

Comptroller

> "They have great customer service that walk you through the set up and help you get everything that you need for your incoming calls with our customers."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6238409)

Ginna G.

Attorney

> "I think sometimes its glitchy and problem solving only through chat can be frustrating at times but overall we an work with it."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6864075)

SH

Simon H.

Mediator and Arbitrator

> "Much less expensive than POTS, much better voice mail system. And on the rare occasions when I need support (probably no more than 3 times in 5+ years) could reach..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6269462)

KR

Kyle R.

IT Project Manager

> "Sometimes voip phones would have provisioning issues reaching the server"

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6786575)

JC

Jerick C.

Administrative

> "Our productivity has increased dramatically as a result of the user-friendly interface, which has made managing calls and texts much simpler."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6303249)

SS

Sean S.

Owner

> "That there sales reps will say one thing and then go on leave and not even document what was said and then your bill is around 3,000 for the life of your contract"

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6597540)

BT

Benjamin T.

Communications Manager

> "The system allows for quick and easy setup of a business phone menu and voicemail system."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6267625)

NR

Nathan R.

Director of IT

> "It's difficult to find more niche things such as a specific type of call log because it's buried under another tab that doesn't really make sense."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6241001)

JS

Jason S.

President

> "Most integrations worked the first time after they were installed."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7064322)

AA

Armando A.

Marketing Manager

> "While Nextiva is a good platform overall and it offers very decent pricing, it lacks critical functions for decision-making that can hurt some numbers in growing..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6246551)

JC

Jerick C.

Administrative

> "Even though my experience has been quite good, I think that the mobile app's user experience may be improved by simplifying some of its capabilities, especially for..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6303249)

EL

Everett L.

owner

> "Multiple hours spent on the phone with tech support for it to just "start working" then fail 2 weeks later."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6873358)

MN

Mary N.

IT Director

> "My users are always moving and I have been able to setup phones in the admin office and distribute them in other buildings with ease."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6256964)

EL

Everett L.

owner

> "Multiple hours spent on the phone with tech support for it to just "start working" then fail 2 weeks later."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6873358)

AN

Alisha N.

Customer Service Lead

> "The support team is readily available through chat, email, online portal access with quick videos, or by phone."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6238782)

ZM

Zeus M.

Chief Operations Officer

> "Our closing rate for sales and appointment setting has gone up significantly using call monitoring and recording, without being able to hear and see what our staff are..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5025375)

Brandon K.

Business Development Manager

> "Nextiva Contact Center is scalable and flexible, accommodating our organization's evolving needs as we grow. Whether we need to add new communication channels, onboard..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6221079)

DE

Daniel E.

IT Systems Administrator

> "The computer prompts when you call in don't give you enough time to enter your Nextiva phone number!"

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6271118)

CR

Cade R.

Sales Manager

> "Its intuitive interface, flawless voice quality, feature diversity, responsive customer support, and reliability make it a top choice for businesses seeking a seamless..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6012809)

MC

Mariangel C.

Customer service representative

> "One potential drawback of Nextiva is that it may be considered relatively more expensive compared to some other business communication solutions, especially for small..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6006620)

AC

Andrew C.

Associate

> "Full call control using an endless variety of call flow options, mobile connectivity, desktop app allowing you to take a softphone anywhere, voicemail via email,..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5025653)

AA

Abdulrahman A.

IT Software Management

> "The iOS app could be a little better with clearing missed calls and stopping the annoying pop-up that keeps asking me to enable cellular data when it is already..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6227057)

BT

Benjamin T.

Communications Manager

> "Nextiva Business Phone Service is well suited to users who need to set up an automated phone menu."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6267625)

AM

Ariel M.

Customer Experience Manager

> "There are occasionally service issues where the phone goes down but I have not been with one phone provider that has not had issues."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6237358)

WJ

Wally J.

Logistics coordinator

> "We rely on Nextiva Business Phone Service to handle our communication challenges, enhancing teamwork, ensuring customer satisfaction, and keeping our team connected,..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5025734)

PL

Princess L.

Owner

> "I had phone problems and the phone company was not able to help me, I could not run a business with no phone service. since then I switched to Nextiva and I’ve never..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6237354)

BH

Bruce H.

President

> "This is from Nextiva in response to a customer: Here at Nextiva we pride ourselves on our honesty and Amazing Service, and we strive to deliver both on every customer..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#SoftwareAdvice___6237327)

LB

Larisa B.

General Manager

> "I don't know why it takes 3+ months for them to approve companies to use their service, but that is an unforgivable about of time."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6323264)

JJ

Jamie J.

Operations Manager

> "With their software we were able to achieve our goals of routing calls for all 14 of our salons to one centralized location."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6148532)

LB

Larisa B.

General Manager

> "I was told by the initial person who helped set us up that they have no control over the capaign registry and no way to expedite the process."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6323264)

RM

Robert M.

Director

> "We are in the process of phone migration from Cisco Call Manager to Nextiva, Nextiva offered a competitive offer that makes it easy to move forward with a new phone..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6047296)

AH

Ariz H.

Director

> "Specifically, notifications for text messages. Whenever customers text us, we don't get a notification in our email in the same manner that we do when they call us or..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5025428)

MZ

Melissa Z.

Manager

> "This is an amazing feature which allows the caller to route their own call instead of talking to our receptionist (ie. press 1 for Bob, press 2 for Larry, etc)."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5024234)

ARR

Antony Ryan R.

Call Center Operator

> "Sometimes we face a delay in the call logs, i don't believe it is nextiva fault but that happens."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6269456)

LS

Lauren S.

Sr. Client Success Manager

> "I like that I can take business calls on the go when I am traveling or on the road for work."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6240815)

MG

Mario G.

IT Director

> "If someone depletes your Long Distance credits, it can disable your entire account and all phone service (as described by sales, hasn't happened)."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6092301)

RL

Rachel L.

Customer Service Representative

> "You can always count on the call flow coming in at the call center in a fair and orderly fashion. "

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6363495)

RB

Robert B.

IT Officer

> "The desktop application was replaced soon after we converted and it is not very good or well thought out."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6237368)

DF

Damain F.

Finance Director

> "The mobile app is a standout, enabling users to stay connected on the go, enhancing productivity and flexibility for remote teams."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6012789)

BH

Bruce H.

President

> "My experience with Nextiva is the company couldn't rent ethical standards, let alone own them. "

[See full review](https://www.capterra.com/p/175788/Nextiva/#SoftwareAdvice___6237327)

DV

Don V.

Admin Assistant

> "Making changes is easy and mostly straight forward. If I don't know how to do something there are many tutorials and I can always rely on a customer service rep via..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6269407)

RB

Robert B.

IT Officer

> "I don't understand why a desktop application will make my computer ring."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6237368)

AS

Ace S.

Sales Coordinator

> "The flexibility and scalability of their service allowed us to add or remove lines as needed, making it easy to adapt to changing business requirements."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5048031)

PL

Princess L.

Owner

> "I switched from another VOIP company to this one because when there was a problem, there was no one there to help me."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6237354)

TM

Theodore M.

IT Director

> "I manage all of the systems for my company including the two previous phone providers, internet providers, alarm system, saas providers, etc. etc. etc., and Nextiva is..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6221303)

ST

Samantha T.

President

> "Nextiva depends on the internet., so when internet is down, so are the phones."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6592642)

CH

Carl H.

Marketing

> "As a remote worker, Nextiva makes it possible to call, text, or chat with colleagues and customers from my own phone extention."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5024122)

EL

Everett L.

owner

> "unreliable connectivity."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6873358)

HC

Harry C.

Property Manager

> "Any question you could come up with the had an answer, They checked and verified that everything you did was correct and when you thought it couldn't get any better..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6226148)

EL

Everett L.

owner

> "unreliable connectivity."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6873358)

KB

Kyle B.

Co Owner

> "The thing I like most about Nextiva is how easy it is to use. When it comes to texting customers and making contacts, or answering calls from outside the office,..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6251002)

EL

Everett L.

owner

> "No customer support."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6873358)

AB

Alejandro B.

Virtual Assistant

> "I have no complains. And another feature I like is that it does not use much of my RAM when using it."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6244963)

BM

Barbara M.

Law Clerk

> "Wait times were long and there were a few times where we were on the line waiting and the call would drop, resulting in us having to wait even longer."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5039073)

Jeremy B.

VP Growth

> "Works great and calls do not get marked spam (unlike Dialpad)."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6311016)

GM

Gilbert M.

owner

> "Extremely poor customer support. "

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6822512)

AR

Amber R.

Operator

> "As a small business we've been able to streamline our communication needs with a single provider."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6239203)

TD

Tabitha D.

Administrative Assistant

> "Our transfer system was not operating properly."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6638003)

ST

Samantha T.

President

> "Nextiva was a cost effective way to provide phones to several employees."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6592642)

TL

Terry L.

Marketing Manager

> "A couple things i didn't understand, like parking a phone takes up a phone line, having the paging system takes up a phone line. "

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6107062)

CB

Christina B.

CFO

> "Having the ability to download the Nextiva app on my cellphone allows me to step away from the office and still stay connected."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6081939)

TL

Tina L.

Office Manager Assistant

> "It's a bit not initially flexible when it comes to adjusting the phones' operations based on holidays or locations that are not open every other weekend."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6061122)

KB

Kyle B.

Co Owner

> "From text messages, calls, and voicemails it is an amazing service."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6251002)

JK

Joe K.

sales manager

> "Wait times, customer service needs an improvement, transfers between agents and departments for trunk accounts."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6047252)

LE

Laura E.

LOGISTIC COORDINATOR

> "Nextiva has been a very useful tool for my companythe nextiva application is also very good and there are many tools that we can use to record calls, which is amazinf..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5031409)

DC

David C.

Head of Media Ops & Distribution

> "Like much of the global workforce, over the course of COVID my role went from in-office to remote. When moving to my current location, I ended up in a dead zone for..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5025826)

SM

Sharon M.

Director of Operations / Property manager

> "We love the call forwarding features, such as when we need to work from home and use our personal cell phones for business-related calls. "

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5027181)

MC

Maddie C.

Office Manager

> "I find it a little clunky to use and prefer calling in."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6238608)

TL

Tina L.

Office Manager Assistant

> "We were porting over 190 phonelines from our seventeen clinics including several faxlines, and Nextiva had made sure we'd lost none of them during the transition to..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6061122)

ST

Samantha T.

President

> "We didn't get any training on how to use the phone system."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6592642)

FM

Felipe M.

Logistics Coordinator

> "I work as a freight broker and making and receiving calla everyday is a critical part of my job, Nextiva has succeeded to accomplish this role effectively for me."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5024424)

AMR

Andres Mauricio R.

Operations manager

> "The prior app had been riddled with numerous problems, which inevitably resulted in a significant loss of calls, ultimately translating to a loss of revenue for our..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5024149)

WF

William F.

Engineer

> "We have not experienced a single outage in two years, and their service department has been reliable and responsive in supporting MACs and assisting with advanced..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6018178)

JB

John B.

Owner

> "It is a chore switching phone systems, but with all the changes Nextiva has made recently I do not see myself switching to another provider as long as the reliability..."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6027350)

JP

Jessica P.

Program Support

> "My favorite feature is the user control of the auto attendant. Once you understand how it works, you can set it up to operate in whatever way is needed."

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6050303)

ES

Erin S.

Managing Director

> "They even follow-up to make sure the problems do not continue. "

[See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6238786)

[View Reviews](https://www.capterra.com/p/175788/Nextiva/reviews/)

## User interface

4.70 (855)

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)

4.61 (914)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Ringover

Top features

31/37

-   Activity Dashboard
-   AI Copilot
-   Auto-Dialer
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   CRM
-   Customizable Reports
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Predictive Dialer
-   Real-Time Monitoring
-   Reporting/Analytics
-   SMS Messaging
-   Text to Speech
-   Third-Party Integrations
-   Video Conferencing
-   Voice Mail
-   VoIP
-   VoIP Connection

[See all features](https://www.capterra.com/p/169627/RingOver/#features)

Nextiva

26/37

-   Activity Dashboard
-   AI Copilot
-   Auto-Dialer
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   CRM
-   Customizable Reports
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Predictive Dialer
-   Real-Time Monitoring
-   Reporting/Analytics
-   SMS Messaging
-   Text to Speech
-   Third-Party Integrations
-   Video Conferencing
-   Voice Mail
-   VoIP
-   VoIP Connection

[See all features](https://www.capterra.com/p/175788/Nextiva/#features)

### Recognition

No recognitions have been awarded to Ringover

No recognitions have been awarded to Nextiva

### Deployment & support

Ringover

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Nextiva

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Ringover

-   By Ringover
-   Located in France
-   Founded in 2005

Nextiva

-   By Nextiva
-   Located in United States
-   Founded in 2008

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Contact vendor for pricing

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