# Compare Ringover vs Aircall 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Aircall and Ringover based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/169627-184709/RingOver-vs-Aircall

---

# Aircall vs Ringover Features and Cost Comparison

Last updated March 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AircallRingover2/4 selected

[Aircall](https://www.capterra.com/p/184709/Aircall/)[4.2 (458)](https://www.capterra.com/p/184709/Aircall/reviews/)

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

[## Aircall](https://www.capterra.com/p/184709/Aircall/)[4.2 (458)](https://www.capterra.com/p/184709/Aircall/reviews/)

Starting Price

$40.00/month

Value-for-Money

4

Functionality

4.1

Ease of Use

4.5

Customer Service

4.1

Reviews Sentiment

Based on [458 reviews](#user-reviews)

Positive

382

Neutral

40

Negative

36

[## Ringover](https://www.capterra.com/p/169627/RingOver/)[4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.8

Customer Service

4.6

Reviews Sentiment

Based on [855 reviews](#user-reviews)

Positive

817

Neutral

17

Negative

21

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,754 reviews from call center software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Not enough reviews

Feature ratings

Call Center Management

4.2

Dashboard

\--

Call Logging

4.5

Call Recording

4.5

Call Tracking

4.1

91%Fit

High performer

Feature ratings

Call Center Management

4.7

Dashboard

4.9

Call Logging

4.7

Call Recording

4.8

Call Tracking

4.7

User satisfaction

User satisfaction

4.2

User reviews[458](https://www.capterra.com/p/184709/Aircall/reviews/)

Ease of use

4.5

Functionality

4.1

Value for money

4.0

Customer support

4.1

User satisfaction

4.7

User reviews[855](https://www.capterra.com/p/169627/RingOver/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.5

Customer support

4.6

Price starts from

Price starts from

$40Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$29Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Aircall is used by sales teams, customer support departments, call centers, IT operations, education providers, financial services, healthcare organizations, and marketing agencies.

Best for

Small Businesses Mid-size Enterprises

## User reviews

Pros & cons

CB

Christoph B.

COO

> "Satisfied with the current solution - especially around the stable performance and the quality management functionalities (to..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7099129)

VR

Verified Reviewer

Customer Experience Supervisor

> "Sometimes the call quality can be a bit off, but they let you rank each call based on quality and specific issues you may have..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7008335)

MS

Marvin S.

Lead product development

> "It integrated easily into our existing workflow and allows easy management of call cascading and forwarding."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7026967)

Eric N.

BDR

> "Not at all useful when it came to time spent trying to fix data errors and then when it stopped working entirely."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7062575)

MS

Marvin S.

Lead product development

> "We were also easily able to integrate some api calls from our proprietary software to start and read calls."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7026967)

SS

Sophie S.

Operations Manager

> "Their mobile app also has some disadvantages, e.g. not having the option to make call tagging compulsory, which can be..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6534726)

TP

Travis P.

IT Manager

> "The new Smartflow IVR editor simplifies complex call systems and allows users to set rules for call flows during specific..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6731032)

Hillel G.

Director of Implementation

> "Aircall seems very nice upfront, but the actual app itself is lacking in a lot of areas that feel sloppy on the development..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7008826)

JM

Joseph M.

Customer Concierge

> "Call features are also very reliable especially when switching multiple phone numbers. Whenever issues arise, getting client..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838)

FQ

Facundo Q.

Chief Executive Officer

> "Churning costs an absurd amount of money."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7064160)

Eric N.

BDR

> "I could power through 100 calls a lot faster than when I used my CRM native calling."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7062575)

SS

Sophie S.

Operations Manager

> "The service is quite expensive, and you will be charged additional add-ons for further in-depth analytics."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6534726)

VR

Verified Reviewer

Customer Experience Supervisor

> "Great call management tool, good audio and troubleshooting support, also has an excellent background noise cancelling feature"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7008335)

Simon F.

Arborist

> "Sometimes call quality is poor if my connection is not perfect."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6645936)

MD

Melanie D.

Regional Director

> "Our clients have definitely appreciated having direct access to our team and we don't have to provide personal phone numbers."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6781053)

FQ

Facundo Q.

Chief Executive Officer

> "Terrible service."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7064160)

LH

Lucien H.

VP of GTM

> "The ability for our team to use Aircall within Hubspot is incredibly valuable and an absolute must for any team that wants to..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6298066)

AN

Andrew N.

Manager

> "Not to mention the steep price tag."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6771227)

AP

Alex P.

Course Advisor

> "Particularly useful when using click to dial and VOIP dialling."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6776724)

YG

Yoni G.

Director of Customer Success

> "Seems like its just not a thing at aircall - also no email reminders that the renewal is coming up - really overall just..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6615329)

JM

Joseph M.

Customer Concierge

> "Authentication and login is is very secured only the user can use their credentials."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838)

HW

Hagard W.

Director

> "worst part of it, we told the account manager that we will try one month first, if good, we will upgrade to pay annually with..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6214503)

YG

Yoel G.

Sales Manager

> "The platform is intuitive, easy to set up, and integrates well with CRMs like Salesforce and HubSpot."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6799402)

AG

Alex G.

CEO

> "Been trying to get a hold of them for 2 weeks since they disconnected a primary business line we purchased through them and no..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4772840)

JM

Joseph M.

Customer Concierge

> "Easy to make outbound and inbound and outbound calls due to the user-friendly interface."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838)

AQ

Anthony Q.

Customer Support Specialist

> "I was constantly having issues with using Aircall."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6726627)

HW

Hagard W.

Director

> "The reason we signup with aircall is that they offer unlimited local to local call minutes with one flat fee, which also..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6214503)

EL

Elliot L.

General Manager

> "I have found the Aircall integration with Intercom quite finicky to use on Chrome in the past."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6015169)

SS

Sophie S.

Operations Manager

> "Overall, Aircall is a great tool which is perfect for larger businesses or ones with multiple teams and departments."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6534726)

TB

Thoma B.

Manager

> "The only other downside is that if you are making a text to a customer and a phone call comes in, it erases your message and..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3503647)

AM

Aleksandra M.

Customer Success Manager

> "It was mostly pleasant, as the sound was crisp, there was an app, and I was able to use it easily even tho I didnt have any..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6554466)

Aman K.

Researcher

> "I might experience occasional call quality issues, limited customization options for call center settings, and occasional..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4604911)

SE

Sean E.

Client Services Manager

> "Integrates well with other software."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6785369)

AB

Amaryllis B.

Enrollment Team Lead

> "The first week we had the service there was an outage that took around 3-4 hrs to get resolved."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4758906)

VR

Verified Reviewer

Owner

> "I love the integration with Aircall and Hubspot to constantly communicate and report on my calls is the key thing for our..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___5076866)

SP

Simon P.

Owner Director

> "Horrible Communication for a premium price"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6738111)

VE

Victor E.

Operations core

> "This software tool is highly accurate and user-friendly."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7053753)

DB

Daniel B.

CEO

> "If you want to switch to a different provider, they will make you go through hell."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4744699)

Heather T.

online store owner

> "so if you're a remote employee its perfect It .Includes"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6818792)

JAZ

John Anthony Z.

Customer Care

> "What I didn't like about the Aircall was their login system."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6104322)

JM

Joseph M.

Customer Concierge

> "All features needed are readily available."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838)

TM

Tarique M.

Hiring Associate

> "I deal with different Clients, and the tool has no option to sort the text as it does on calls"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4410736)

VR

Verified Reviewer

Care Advocate (Inside Sales)

> "It integrates with our existing tech stack and helps sync info between Front and Salesforce."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___5062298)

Vince D.

Owner

> "Everything, especially their billing and customer service."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4744922)

RM

Remco M.

RevOps Specialist

> "Ease of integrating with systems such as HubSpot and Salesforce."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6731537)

HW

Hagard W.

Director

> "we emailed them several times on this issue, but they chose not to reply us."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6214503)

VnC

Verónica C.

SENIOR EXPERT

> "Streamline workflow and boost productivity effortlessly.""

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6247396)

VR

Verified Reviewer

Care Advocate (Inside Sales)

> "Wildly inconsistent connectivity."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___5062298)

LH

Lucien H.

VP of GTM

> "The integration with Hubspot is absolutely crucial."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6298066)

JS

Jessica S.

Customer Experience Manager

> "From a reporting perspective it lags."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___5067954)

LH

Lucien H.

VP of GTM

> "The integration with Hubspot is fantastic."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6298066)

FB

FRANCOIS B.

Digital project

> "Some software bugs"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6211933)

AQ

Anthony Q.

Customer Support Specialist

> "The Aircall user interface was very simple and pleasing to look at."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6726627)

CL

Cory L.

CEO

> "Nothing they said was true, they just say it to have you sign a contract."

[See full review](https://www.capterra.com/p/184709/Aircall/#GetApp___4815906)

MMnM

Mario Martín M.

Banking - Treasury & Capital Market. Team Leader

> "I appreciate Aircall's ability to keep calls in the cloud, as well as its various options for quickly returning and tracking..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3447300)

LS

Lijana S.

Team Lead

> "The only feature I am missing is more flexibility on recordings. As my team works using the same phone number, there is no..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___2845381)

VR

Verified Reviewer

Liveops Supervisor

> "The coaching was one of the best features of Aircall, as an administrator you could jump into any ongoing call and give tips..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3458904)

KG

Kelly G.

Sales and Marketing Coordinator

> "Customer service was not very helpful."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4773084)

MMnM

Mario Martín M.

Banking - Treasury & Capital Market. Team Leader

> "Aircall helps us to streamline our call center operations, reduce the amount of time we spend on administrative tasks, and..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3447300)

QU

Quentin U.

AE

> "The pricing has gone crazy, they used to be affordable, or at least on par with other software and out of the blue, they..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4477986)

LnW

Laurène W.

Head of Customer Success

> "We started using it with a 3-person team and still plan on using it for 30+ people. Both our Sales and Customer Success teams..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4582966)

Ram V.

Senior Account Executive

> "Prospects have complained that they see a local number from a different country when we make calls to them."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3915074)

KH

Kelly H.

Customer Success Manager

> "Easy to use, seems to be a good connection."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6833753)

TM

Tarique M.

Hiring Associate

> "The message section is not at all helpful in sorting the text."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4410736)

JM

Joseph M.

Customer Concierge

> "It is also very easy to use."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838)

PL

Pierluigi L.

BDM

> "The app on the iphone sometimes crashes and cause conflict with other apps."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3452101)

VR

Verified Reviewer

Software Engineer

> "Its features like creating toll-free numbers, introducing voicemail (that helped me create automated greetings, and take..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4548369)

CC

Caitlin C.

Marketing

> "Unlike Aircall, where we had to submit a ticket for every single call that had an issue, and the response we got everytime was..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3133506)

JM

Joseph M.

Customer Concierge

> "Aircall is very easy to use and is very user friendly."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838)

LAC

Luis Adel C.

Project Manager

> "They tried to force us to pay a forced year of the product, even though we never signed for this."

[See full review](https://www.capterra.com/p/184709/Aircall/#SoftwareAdvice___4125101)

Aman K.

Researcher

> "Its advanced call center features and integration with other business tools are frequently mentioned as strengths. While some..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4604911)

KC

Kassandra C.

Administrative Officer

> "There are still glitches with the mobile app."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4563707)

VP

Victoria P.

Business partner

> "The user-friendly interface and seamless call routing have made a noticeable impact on our productivity."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6096337)

HW

Hagard W.

Director

> "Very disappointed with their services, will NEVER use again"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6214503)

SL

Shannon L.

Customer Operations Manager

> "The analytics dashboard is great, has a lot of insights and really helps us as a company hone in on certain problem areas to..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4573785)

RP

Ria P.

CX Rep

> "As modern as everything is using plug in headphones is not a very great option, especially when you are using a new Macbook..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___2821700)

Aman K.

Researcher

> "In general, Aircall is viewed as a dependable and efficient phone system that can assist businesses in enhancing their..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4604911)

Sergi M.

Techinal Program Manager

> "Is a bit expensive if you compare to a normal phone network"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4608849)

RD

Rahul D.

CRM & Digital campaign manager

> "It's really well organized call center platform, had capability to handle any type of customer service"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4973774)

RP

Ria P.

CX Rep

> "Anytime you try to use AirPods it creates a weird robotic sound for your voice and makes phone calls impossible."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___2821700)

[View Reviews](https://www.capterra.com/p/184709/Aircall/reviews/)

JW

Jacque W.

Managing Director

> "The app allows us to make calls outside of the office but whilst still using the office phone number, which is useful as many customers..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820)

SK

Shafin K.

Manager

> "To make matters worse, after the purchase, their sales representative stopped responding, and we had to activate the plan on our own...."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7024463)

CG

Carlos G.

Sales Director

> "The setup is straightforward, call quality is strong, and the omnichannel features help improve team efficiency without the complexity..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7087563)

JW

Jacque W.

Managing Director

> "The app doesn't allow you to stay logged in, but stop receiving calls."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820)

NB

Nikolai B.

Managing Partner

> "We have used ringover for a few months now and fully integrated it just over 2 weeks ago This is hands down one of the best phone..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6887626)

JW

Jacque W.

Managing Director

> "So I have to log in and out each time to avoid receiving calls when not working."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820)

VR

Verified Reviewer

Co-Founder

> "Another major advantage is the easy integration with existing tools and systems, allowing Ringover to fit seamlessly into our daily..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7078213)

SK

Shafin K.

Manager

> "I expected professionalism, transparency, and accountability — instead, I got silence and a blocked account."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7024463)

EB

Elliott B.

Company Director

> "The user-friendly dashboard and real-time analytics help monitor our teams performance and streamline workflows efficiently."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6857144)

AA

Ashley A.

Owner

> "You have to pay upfront for a year and we complained about the background noise from the start and they continued to tell us it was on..."

[See full review](https://www.capterra.com/p/169627/RingOver/#GetApp___6882421)

JS

Jose S.

CCO

> "The setup process was simple and well supported by their team. Whenever we had questions during the initial configuration or launch, we..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7108330)

JS

Jesse S.

Manager

> "The app is very laggy sometimes, i have to swipe down to reload my most recent calls, cannot hear people and have to hang up then call..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6760609)

BK

Brian K.

Recruitment Consultant

> "The convenience of being able to text through both the web and mobile apps makes staying connected effortless."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7072316)

AA

Aymen A.

cst

> "Sometimes the call quality drops when the internet connection is unstable."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6776853)

EB

Elliott B.

Company Director

> "Its excellent CRM integration, analytics capabilities, Ai note taker and responsive support make it a clear winner for us."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6857144)

Yuliyana N.

head of central operations

> "Calls would drop, people would not be able to hear the caller..it just made our process very very complex"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6362864)

AA

Aymen A.

cst

> "I especially liked the call recording feature, the detailed analytics, and the smooth integration with CRM tools."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6776853)

AA

Ashley A.

Owner

> "Noise cancelling is non existent."

[See full review](https://www.capterra.com/p/169627/RingOver/#GetApp___6882421)

JP

Jonathan P.

CEO

> "A solid tool for my sales team, they are using it for outbound calls, and to receive inbound inquisitive calls"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6468334)

AA

Ashley A.

Owner

> "Dealt with support on this for months trying to "fix" this issue but it's just their software."

[See full review](https://www.capterra.com/p/169627/RingOver/#GetApp___6882421)

JB

James B.

Principal Consultant

> "Porting of my old number was quick and seamless and Ringover customer support were prompt and extremely helpful in setting up my desk..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6815098)

TS

Thomas S.

Sales Partner

> "Some system overloads, not enough smart features"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6747415)

EB

Elliott B.

Company Director

> "Ringover stands out for its seamless integration with our CRM system (Bullhorn), making it an excellent choice for sales and support..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6857144)

LN

Ludovic N.

Manager

> "We loose sometimes the call when we are in 4G."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6256334)

JR

Juan R.

Technology and Digital Product Manager

> "The platform offers excellent call quality, helpful reporting features, and responsive customer support whenever needed."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6848606)

MM

Matthew M.

Manager

> "Nothing that comes to mind, occasional call doesnt connect first time"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6616096)

BK

Brian K.

Recruitment Consultant

> "I also appreciate how well it integrates with Bullhorn, allowing for accurate note-taking."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7072316)

JD

John D.

Administration

> "Once we signed up everything was wrong, from connections, to SMS, to billing."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6227068)

JS

Jose S.

CCO

> "Highly recommended for companies that need a flexible and well-documented cloud telephony solution."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7108330)

CP

Cyril P.

CEO

> "There's some issues about the stability of communication, and the software (desktop app) comes with multiple bugs."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3659818)

CG

Carlos G.

Sales Director

> "It helps streamline daily operations without adding unnecessary complexity."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7087563)

Aman K.

Researcher

> "Additionally, a few users have reported occasional technical glitches or challenges with integrating the software."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___4598556)

JW

Jacque W.

Managing Director

> "Ringover is our first VOIP system and we have been pleasantly surprised with how easy the system has been to use and the added features..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820)

VR

Verified Reviewer

Associate Consultant

> "There is occasionally a bit of a delay with the call that can lead to so misunderstanding/interruption."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___2938214)

ST

Stefania T.

Customer Experience Manager

> "The platform’s performance and features keep improving, making our communication smoother every year."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7039523)

ZB

Zakaria B.

Procurement coordinator

> "When there is a bad wifi it's a bit complicated to hear the other party."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3108196)

JS

Jose S.

CCO

> "Overall, it’s a reliable cloud phone system with good support and clear resources to help you get started quickly."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7108330)

IM

Ismail M.

Ingénieur commercial

> "Their nothing i don't like on Ringover maybe sometimes the voice mail doesn't work"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3115424)

IL

Ilija L.

Co-Founder

> "The interface is simple to use, the call quality is consistently great, and features like CRM integration, analytics, and call recording..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6796287)

VR

Verified Reviewer

Customer Support Manager

> "I could not easily create a bilingual call center"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3142758)

VR

Verified Reviewer

Co-Founder

> "The user-friendly and intuitive interface makes it easy for our team to get started right away without extensive training."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7078213)

MC

Marco C.

Sales Manager

> "some system fails, and some call failings"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___2236209)

Nicolas P.

CEO

> "It helps us to distribute incoming call and to dispatch them."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6869324)

JM

Javier M.

CMO

> "month commitment, very bad customer service."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3202816)

JR

Juan R.

Technology and Digital Product Manager

> "The reporting features are especially helpful for tracking team performance."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6848606)

AO

André O.

CEO

> "Sometimes it has some interference or bad signal"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___2235501)

[View Reviews](https://www.capterra.com/p/169627/RingOver/reviews/)

## User interface

4.23 (458)

4.70 (855)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Tracking

207

Important

AI Copilot

150

Important

AI Summarization

120

Important

Aircall

Top features

35/47

-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Auto-Dialer
-   Automated Responses
-   Automatic Call Distribution
-   Blended Call Center
-   Callback Scheduling
-   Call Center Management
-   Caller ID
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Call Whispering
-   Chatbot
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Management
-   CRM
-   Dashboard
-   Generative AI
-   Inbound Call Center
-   Interaction Tracking
-   IVR
-   Manual Dialer
-   Monitoring
-   Multi-Channel Communication
-   Outbound Call Center
-   Performance Management
-   Predictive Dialer
-   Progressive Dialer
-   Queue Management
-   Reporting/Analytics
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Voice Mail
-   Voice Recognition

[See all features](https://www.capterra.com/p/184709/Aircall/#features)

Ringover

33/47

-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Auto-Dialer
-   Automated Responses
-   Automatic Call Distribution
-   Blended Call Center
-   Callback Scheduling
-   Call Center Management
-   Caller ID
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Call Whispering
-   Chatbot
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Management
-   CRM
-   Dashboard
-   Generative AI
-   Inbound Call Center
-   Interaction Tracking
-   IVR
-   Manual Dialer
-   Monitoring
-   Multi-Channel Communication
-   Outbound Call Center
-   Performance Management
-   Predictive Dialer
-   Progressive Dialer
-   Queue Management
-   Reporting/Analytics
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Voice Mail
-   Voice Recognition

[See all features](https://www.capterra.com/p/169627/RingOver/#features)

### Recognition

No recognitions have been awarded to Aircall

No recognitions have been awarded to Ringover

### Deployment & support

Aircall

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Ringover

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Aircall

-   By Aircall
-   Located in United States
-   Founded in 2014

Ringover

-   By Ringover
-   Located in France
-   Founded in 2005

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4.8

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[View full comparison](https://www.capterra.com/compare/29589-169627/CallCenterNOW-vs-RingOver)

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[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

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4.8

Ease of Use

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