# Compare Ringover vs Wildix 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Ringover and Wildix based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/169627-218251/RingOver-vs-Wildix

---

# Ringover vs Wildix Features and Cost Comparison

Last updated March 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

RingoverWildix2/4 selected

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

[Wildix](https://www.capterra.com/p/218251/Wildix/)[4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

[## Ringover](https://www.capterra.com/p/169627/RingOver/)[4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.8

Customer Service

4.6

Reviews Sentiment

Based on [855 reviews](#user-reviews)

Positive

817

Neutral

17

Negative

21

[## Wildix](https://www.capterra.com/p/218251/Wildix/)[4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.6

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [209 reviews](#user-reviews)

Positive

199

Neutral

8

Negative

2

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,754 reviews from call center software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

91%Fit

High performer

Feature ratings

Call Center Management

4.7

Dashboard

4.9

Call Logging

4.7

Call Recording

4.8

Call Tracking

4.7

\--%Fit

Not enough reviews

Feature ratings

Call Center Management

2.0

Dashboard

\--

Call Logging

\--

Call Recording

4.5

Call Tracking

4.5

User satisfaction

User satisfaction

4.7

User reviews[855](https://www.capterra.com/p/169627/RingOver/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.5

Customer support

4.6

User satisfaction

4.7

User reviews[209](https://www.capterra.com/p/218251/Wildix/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.2

Customer support

4.6

Price starts from

Price starts from

$29Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Small Businesses Mid-size Enterprises

Best for

Wildix targets all businesses from SMEs to enterprises through certified channel partners. Key industries include: retail, healthcare, hospitality, manufacturing, legal, public sector and education.

## User reviews

Pros & cons

JW

Jacque W.

Managing Director

> "The app allows us to make calls outside of the office but whilst still using the office phone number, which is useful as many customers..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820)

SK

Shafin K.

Manager

> "To make matters worse, after the purchase, their sales representative stopped responding, and we had to activate the plan on our own...."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7024463)

CG

Carlos G.

Sales Director

> "The setup is straightforward, call quality is strong, and the omnichannel features help improve team efficiency without the complexity..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7087563)

JW

Jacque W.

Managing Director

> "The app doesn't allow you to stay logged in, but stop receiving calls."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820)

NB

Nikolai B.

Managing Partner

> "We have used ringover for a few months now and fully integrated it just over 2 weeks ago This is hands down one of the best phone..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6887626)

JW

Jacque W.

Managing Director

> "So I have to log in and out each time to avoid receiving calls when not working."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820)

VR

Verified Reviewer

Co-Founder

> "Another major advantage is the easy integration with existing tools and systems, allowing Ringover to fit seamlessly into our daily..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7078213)

SK

Shafin K.

Manager

> "I expected professionalism, transparency, and accountability — instead, I got silence and a blocked account."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7024463)

EB

Elliott B.

Company Director

> "The user-friendly dashboard and real-time analytics help monitor our teams performance and streamline workflows efficiently."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6857144)

AA

Ashley A.

Owner

> "You have to pay upfront for a year and we complained about the background noise from the start and they continued to tell us it was on..."

[See full review](https://www.capterra.com/p/169627/RingOver/#GetApp___6882421)

JS

Jose S.

CCO

> "The setup process was simple and well supported by their team. Whenever we had questions during the initial configuration or launch, we..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7108330)

JS

Jesse S.

Manager

> "The app is very laggy sometimes, i have to swipe down to reload my most recent calls, cannot hear people and have to hang up then call..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6760609)

BK

Brian K.

Recruitment Consultant

> "The convenience of being able to text through both the web and mobile apps makes staying connected effortless."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7072316)

AA

Aymen A.

cst

> "Sometimes the call quality drops when the internet connection is unstable."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6776853)

EB

Elliott B.

Company Director

> "Its excellent CRM integration, analytics capabilities, Ai note taker and responsive support make it a clear winner for us."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6857144)

Yuliyana N.

head of central operations

> "Calls would drop, people would not be able to hear the caller..it just made our process very very complex"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6362864)

AA

Aymen A.

cst

> "I especially liked the call recording feature, the detailed analytics, and the smooth integration with CRM tools."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6776853)

AA

Ashley A.

Owner

> "Noise cancelling is non existent."

[See full review](https://www.capterra.com/p/169627/RingOver/#GetApp___6882421)

JP

Jonathan P.

CEO

> "A solid tool for my sales team, they are using it for outbound calls, and to receive inbound inquisitive calls"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6468334)

AA

Ashley A.

Owner

> "Dealt with support on this for months trying to "fix" this issue but it's just their software."

[See full review](https://www.capterra.com/p/169627/RingOver/#GetApp___6882421)

JB

James B.

Principal Consultant

> "Porting of my old number was quick and seamless and Ringover customer support were prompt and extremely helpful in setting up my desk..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6815098)

TS

Thomas S.

Sales Partner

> "Some system overloads, not enough smart features"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6747415)

EB

Elliott B.

Company Director

> "Ringover stands out for its seamless integration with our CRM system (Bullhorn), making it an excellent choice for sales and support..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6857144)

LN

Ludovic N.

Manager

> "We loose sometimes the call when we are in 4G."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6256334)

JR

Juan R.

Technology and Digital Product Manager

> "The platform offers excellent call quality, helpful reporting features, and responsive customer support whenever needed."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6848606)

MM

Matthew M.

Manager

> "Nothing that comes to mind, occasional call doesnt connect first time"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6616096)

BK

Brian K.

Recruitment Consultant

> "I also appreciate how well it integrates with Bullhorn, allowing for accurate note-taking."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7072316)

JD

John D.

Administration

> "Once we signed up everything was wrong, from connections, to SMS, to billing."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6227068)

JS

Jose S.

CCO

> "Highly recommended for companies that need a flexible and well-documented cloud telephony solution."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7108330)

CP

Cyril P.

CEO

> "There's some issues about the stability of communication, and the software (desktop app) comes with multiple bugs."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3659818)

CG

Carlos G.

Sales Director

> "It helps streamline daily operations without adding unnecessary complexity."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7087563)

Aman K.

Researcher

> "Additionally, a few users have reported occasional technical glitches or challenges with integrating the software."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___4598556)

JW

Jacque W.

Managing Director

> "Ringover is our first VOIP system and we have been pleasantly surprised with how easy the system has been to use and the added features..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820)

VR

Verified Reviewer

Associate Consultant

> "There is occasionally a bit of a delay with the call that can lead to so misunderstanding/interruption."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___2938214)

ST

Stefania T.

Customer Experience Manager

> "The platform’s performance and features keep improving, making our communication smoother every year."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7039523)

ZB

Zakaria B.

Procurement coordinator

> "When there is a bad wifi it's a bit complicated to hear the other party."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3108196)

JS

Jose S.

CCO

> "Overall, it’s a reliable cloud phone system with good support and clear resources to help you get started quickly."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7108330)

IM

Ismail M.

Ingénieur commercial

> "Their nothing i don't like on Ringover maybe sometimes the voice mail doesn't work"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3115424)

IL

Ilija L.

Co-Founder

> "The interface is simple to use, the call quality is consistently great, and features like CRM integration, analytics, and call recording..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6796287)

VR

Verified Reviewer

Customer Support Manager

> "I could not easily create a bilingual call center"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3142758)

VR

Verified Reviewer

Co-Founder

> "The user-friendly and intuitive interface makes it easy for our team to get started right away without extensive training."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7078213)

MC

Marco C.

Sales Manager

> "some system fails, and some call failings"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___2236209)

Nicolas P.

CEO

> "It helps us to distribute incoming call and to dispatch them."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6869324)

JM

Javier M.

CMO

> "month commitment, very bad customer service."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3202816)

JR

Juan R.

Technology and Digital Product Manager

> "The reporting features are especially helpful for tracking team performance."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6848606)

AO

André O.

CEO

> "Sometimes it has some interference or bad signal"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___2235501)

[View Reviews](https://www.capterra.com/p/169627/RingOver/reviews/)

BrJ

Björn J.

ITK Consultant

> "offers telephony, video and chat in one platform, is mobile-friendly with apps, secure thanks to native encryption, integrates easily with MS Teams and other tools, and..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018663)

VR

Verified Reviewer

Tech Support

> "The primary difficulties included internal and external communication "lags", such as delays in posting new fees that then we had to give the customer, and general lack of..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7043017)

JD

Jean D.

GERANT

> "I appreciate the unified ecosystem where my colleagues can easily find all the important elements linked to our communications, contacts, management of shared answering..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7022733)

TM

Thomas M.

Cloud SysOps

> "Some basic features not implemented natively in the system, the documentation for the API system that doesn't include precise example for developing/testing features."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042224)

SW

Scott W.

Managed Services

> "Wildix is a great unified communications platform, which can be used with a range of devices including physical handsets, mobile apps and browser-based communications,..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7023328)

SB

Silvia B.

Technical Sales

> "It's difficult to pass calls to colleagues via cell phone: When we receive calls on our cell phones and customers ask us to pass them on to a colleague, it is difficult and..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7033416)

AB

Alessandro B.

Ceo

> "I have been working with the brand for more than 15 years and can confirm the reliability and presence on the market of a cutting-edge, stable and extremely flexible the..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040191)

JD

Jean D.

GERANT

> "W-AIR cordless phones are not very ergonomic, especially the office versions where the keys are too small. But since we have the application, we use W-AIR terminals less and..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7022733)

FB

Fabio B.

CTO

> "The comprehensive range of features offered: calls, video conferencing, chat, CRM integration, and mobile/web apps make Wildix a true all-in-one solution."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024870)

DO

Davide O.

technical

> "The least appreciated features are the difficulty in searching for numbers in the directory and changing the extension options directly on the landline telephone."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7025893)

RV

Raquel V.

Gestora departamento comercial

> "What I like about Wildix is its ability to adapt to any customer need in terms of incorporating artificial intelligence into their telephone system, controlling calls with..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7038987)

ST

Sebastian T.

System Engineer

> "It’s annoying that the rental of the devices and the Cloud PBX starts on a fixed date and cannot be aligned or adjusted in coordination with the partner."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042068)

Markus H.

CEO

> "The integration with our CRM and the cloud-based flexibility make it a powerful, time-saving solution that supports both our internal and external collaboration."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040440)

DL

Daniele L.

CTO

> "The ability to create users in overlicensing makes it hard to track license purchases and billing."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024958)

RS

Ryan S.

Director

> "We've built custom solutions that handle call logging automatically, link calls to orders and enquiries, and attribute everything properly, saving our clients loads of time."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019432)

TH

Thomas H.

IT Technician

> "The only downside I’ve noticed is related to the HWaaS pricing model and the limited availability of the latest hardware models for one-time purchases."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7023315)

KS

Klaus S.

CEO

> "Additionally, it offers strong security (WebRTC, 2FA, GDPR-compliant), integrates well with CRM systems, and boosts sales efficiency through web chat and AI features like..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019214)

FB

Fabrizio B.

IT Developer

> "The commercial policy and the lack of openness towards third-party SIP devices are some of the few cons of this platform. When weighing all the pros, they are sometimes..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024055)

VR

Verified Reviewer

Tech Support

> "The ability to integrate calls, video, and chat directly with CRM and automation platforms is the strategic key to higher revenue and better operating margins."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7043017)

ViR

Väino R.

General manager

> "Hardware rental policies can also create confusion—certain devices are only available for rent, not purchase, which some customers don’t like."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321)

SW

Scott W.

Managed Services

> "Wildix API's and integration makes it simple to directly work with the PBX for developers, or to integrate telephony with many CRM's, SaaS tools - which again make end users..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7023328)

DA

Dean A.

Geschäftsleitung

> "Longstanding technical issues (emergency calls, Classound, number porting) remain unresolved despite repeated escalation"

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665)

ViR

Väino R.

General manager

> "Training materials could also be improved for end users especially for shorter formats. If a company needs more than a basic phone system and values integrated..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321)

DA

Dean A.

Geschäftsleitung

> "MRR reporting was distorted by internal mistakes (e.g. licenses running out) and not corrected, despite promises"

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665)

VR

Verified Reviewer

Software House

> "Thanks to the collaboration with the Technical Support and the R&D team, we were able to integrate our software in just a few months, and, as a result, we provided our..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040880)

Matteo D.

responsabile tecnico

> "The main downside is the limited flexibility regarding licensing options and the overall costs for specific features."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042067)

ViR

Väino R.

General manager

> "Our technicians and office staff constantly use Wildix KITE to share files and screens, which makes internal processes much smoother. While some customers consider video..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321)

FB

Fabiano B.

Tecnico informatico, programmatore

> "The DECT infrastructure can be quite expensive, and some desk phones are only available under an OpEx model."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042129)

JS

Josip S.

PM Consulter

> "I also appreciate the mobility features, such as the browser-based collaboration platform and mobile app, which allow users to stay connected from anywhere."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7027121)

ME

Michael E.

CEO

> "However, the buttons are very small, making the phones difficult to use with gloves or for older users."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019404)

MS

Max S.

IT Business Manager

> "Especially positive is that you can control everything from a single platform – telephony, video conferencing, chat, and collaboration tools – without complicated additional..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018745)

DO

Davide O.

technical

> "The inability to disable automatic updates on the WMS."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7025893)

AS

Antonio S.

ceo

> "We especially appreciated the intuitive interface, real-time performance, and the ability to customize and connect it with our own MES and CRM systems."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042174)

ViR

Väino R.

General manager

> "From a telecom and operational standpoint, updates should never be applied automatically without notifying partners or customers."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321)

Faize A.

Managing Partner

> "I love the sales intelligence feature on Wildix X-bees - being able to quickly search for different topics and find relevant information is a time-saver."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7051957)

Oscar S.

IT

> "Perhaps the bureaucracy when introducing an opportunity. When a process gets stuck, it is difficult to obtain a quick and agile solution."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018819)

AB

Alessandro B.

Sales Engineer

> "Moreover, the mobile app enables us to work without barriers, regardless of our geographic location, with the only requirement being an available internet connection."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7028651)

MB

Marco B.

Product Manager

> "Organizational processes can sometimes be a bit tedious, and communication of changes is not always optimal."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019226)

AB

Alessandro B.

Sales Engineer

> "Thanks to the use of Voice Bot technology, we can eliminate missed or abandoned calls and automate business processes."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7028651)

AG

Adrian G.

Consultant

> "The configurations in the Cloud PBX are not intuitive and require a high level of expertise."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040739)

PC

Phillip C.

Director

> "with the open api we developed call management wallboards,analitics and screen pop can’t fault the solution for medical"

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019398)

KS

Klaus S.

CEO

> "However, we’ve also lost deals because some clients found the rental-only model for phones unsuitable."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019214)

ViR

Väino R.

General manager

> "For organizations that understand VoIP/UC or have technical support, Wildix offers excellent value and reliability—making sales, deployment, and support efficient and..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321)

Matteo S.

CTO

> "Most of the procedures and materials are in English, which can be challenging for team members who are not fluent."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042320)

NH

Neil H.

Technical Support

> "The flexability of the system allows each instance to evolve naturally with it's customer so that it can be as simple or complex as they need."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7020862)

KH

Karen H.

Office Manager

> "Creating a quote, before a order can be submitted is frustrating."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7032590)

MG

Mukul G.

Director

> "WE have grown our customer base with Wildix and the flexible solutions give us the edge over standardised Voip that are too common."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7035959)

Mark F.

IT support lead

> "While functional, the support is not as comprehensive as we would like, occasionally leaving gaps..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019396)

DH

Dennis H.

Team Lead Sales

> "Wildix stands out for its easy, browser-based unified communications with strong security, simple licensing, and extensive hardware."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040885)

TK

Thomas K.

Senior Consultant

> "We have recently started as a partner of Wildix and so far no negative points have emerged that are worth mentioning here, because it could easily be due to our lack of..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019332)

NH

Neil H.

Technical Support

> "Great, the flexability enables us to sell anything from 2-3 seats to 700+ seats with no loss in features."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7020862)

AG

Adrian G.

Consultant

> "The call quality of the desk phones is barely average."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040739)

FF

Franceschi F.

System Engineer

> "Every request is handled simply and effectively. Since adopting the Wildix system, we've seen an increase in sales and profits because it offers numerous customer solutions..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7029930)

AG

Antonello G.

sole director

> "assistance only via ticket and not in Italian, so you may encounter some difficulties."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7045170)

SW

Scott W.

Managed Services

> "The call / audio quality is excellent, one of the best we've experienced and its all built into the PBX meaning its zero-touch configuration for deployment."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7023328)

DA

Dean A.

Geschäftsleitung

> "Strategic partner commitments are not kept, and critical feedback is dismissed rather than resolved"

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665)

VR

Verified Reviewer

Director

> "Wildix ticked all the boxes and has allowed us to provide a scalable unified communications platform."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7020181)

RV

Raquel V.

Gestora departamento comercial

> "Furthermore, the system is not at all intuitive when it comes to making offers and orders."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7038987)

MF

Matthew F.

Technical Director

> "I have now migrated all of my Customers onto the Wildix Platform as well as gaining new cutomers with the help of Wildix Sales and Support."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019445)

DA

Dean A.

Geschäftsleitung

> "Marketing support is nearly non-existent; brand awareness in our market (Switzerland) is extremely low"

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665)

AC

Andrea C.

IT Manager

> "The Wildix System has everything a customer need about Unified Communication: simple calling, chat, video conferences..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024838)

AC

Andrea C.

IT Manager

> "Some pricing are too expensive for some SMEs."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024838)

DB

Darren B.

MD

> "we like its seamless integrations for voice, video, and messaging—all within one platform."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024909)

NW

Nils W.

purchaser

> "The SFPC is complicated and unsuitable for its actual purpose"

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7041132)

DA

Dean A.

Geschäftsleitung

> "We started our Wildix partnership with high expectations and strong commitment – including a decision to aim for Gold Partner status based on explicit promises of support."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665)

Ouziel M.

DIRECTOR

> "a little expensive ."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7052106)

Markus H.

CEO

> "The platform delivers stable, high-quality communication and integrates perfectly into modern IT infrastructures."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040440)

Robert B.

Managing Director

> "The billing team is troublesome."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019399)

[View Reviews](https://www.capterra.com/p/218251/Wildix/reviews/)

## User interface

4.70 (855)

[Wildix](https://www.capterra.com/p/218251/Wildix/)

4.69 (209)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Tracking

207

Important

AI Copilot

150

Important

AI Summarization

120

Important

Ringover

33/47

-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Auto-Dialer
-   Automated Responses
-   Automatic Call Distribution
-   Blended Call Center
-   Callback Scheduling
-   Call Center Management
-   Caller ID
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Call Whispering
-   Chatbot
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Management
-   CRM
-   Dashboard
-   Generative AI
-   Inbound Call Center
-   Interaction Tracking
-   IVR
-   Manual Dialer
-   Monitoring
-   Multi-Channel Communication
-   Outbound Call Center
-   Performance Management
-   Predictive Dialer
-   Progressive Dialer
-   Queue Management
-   Reporting/Analytics
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Voice Mail
-   Voice Recognition

[See all features](https://www.capterra.com/p/169627/RingOver/#features)

Wildix

Top features

41/47

-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Auto-Dialer
-   Automated Responses
-   Automatic Call Distribution
-   Blended Call Center
-   Callback Scheduling
-   Call Center Management
-   Caller ID
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Call Whispering
-   Chatbot
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Management
-   CRM
-   Dashboard
-   Generative AI
-   Inbound Call Center
-   Interaction Tracking
-   IVR
-   Manual Dialer
-   Monitoring
-   Multi-Channel Communication
-   Outbound Call Center
-   Performance Management
-   Predictive Dialer
-   Progressive Dialer
-   Queue Management
-   Reporting/Analytics
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Voice Mail
-   Voice Recognition

[See all features](https://www.capterra.com/p/218251/Wildix/#features)

### Recognition

No recognitions have been awarded to Ringover

No recognitions have been awarded to Wildix

### Deployment & support

Ringover

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Wildix

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Ringover

-   By Ringover
-   Located in France
-   Founded in 2005

Wildix

-   By Wildix OU
-   Located in Estonia
-   Founded in

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