---
title: "Compare Ringover vs RingEX 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Ringover and RingEX based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/169627-242188/RingOver-vs-RingCentral-MVP"
page_type: "comparison"
language: "en"
---

# Ringover vs RingEX Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

RingoverRingEX2/4 selected

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.7 (888)](https://www.capterra.com/p/169627/RingOver/reviews/)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.2 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

[## Ringover](https://www.capterra.com/p/169627/RingOver/)[4.7 (888)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.5

Functionality

4.7

Ease of Use

4.8

Customer Service

4.6

Reviews Sentiment

Based on [888 reviews](#user-reviews)

Positive

850

Neutral

17

Negative

21

[## RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.2 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

Starting Price

$30.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [1,206 reviews](#user-reviews)

Positive

980

Neutral

148

Negative

78

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## Summary

* * *

Key features rated by users

Features selected based on 3,895 reviews from telephony software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

89%Fit

High performer

Feature ratings

VoIP Connection

4.7

VoIP

4.6

Call Routing

4.5

Call Center Management

4.7

Call Recording

4.8

84%Fit

Feature ratings

VoIP Connection

4.6

VoIP

5.0

Call Routing

4.4

Call Center Management

4.5

Call Recording

4.6

User satisfaction

User satisfaction

4.7

User reviews[888](https://www.capterra.com/p/169627/RingOver/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.5

Customer support

4.6

User satisfaction

4.2

User reviews[1,206](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.1

Customer support

4.0

Price starts from

Price starts from

$29Per User, Per Month

-   Free version
-   Free trial

Price starts from

$30Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Small Businesses Mid-size Enterprises

Best for

RingEX is a flexible cloud-based solution which is ideal for businesses of all sizes.

## User reviews

Pros & cons

WK

Wouter K.

Developer

> "We were building a NewsRoom Operating System that gives journalists, editors and newsroom ops a single workspace for every channel they touch..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7154403)

SK

Shafin K.

Manager

> "To make matters worse, after the purchase, their sales representative stopped responding, and we had to activate the plan on our own. When the..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7024463)

JW

Jacque W.

Managing Director

> "The app allows us to make calls outside of the office but whilst still using the office phone number, which is useful as many customers know..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820)

JS

Jesse S.

Manager

> "The app is very laggy sometimes, i have to swipe down to reload my most recent calls, cannot hear people and have to hang up then call again,..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6760609)

CG

Carlos G.

Sales Director

> "The setup is straightforward, call quality is strong, and the omnichannel features help improve team efficiency without the complexity of..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7087563)

WK

Wouter K.

Developer

> "Cloudflare WAF blocked our cloud provider's IP (Hetzner, EU)."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7154403)

NB

Nikolai B.

Managing Partner

> "We have used ringover for a few months now and fully integrated it just over 2 weeks ago This is hands down one of the best phone systems we..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6887626)

JW

Jacque W.

Managing Director

> "The app doesn't allow you to stay logged in, but stop receiving calls."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820)

VR

Verified Reviewer

Co-Founder

> "Another major advantage is the easy integration with existing tools and systems, allowing Ringover to fit seamlessly into our daily workflows."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7078213)

JW

Jacque W.

Managing Director

> "So I have to log in and out each time to avoid receiving calls when not working."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820)

EB

Elliott B.

Company Director

> "The user-friendly dashboard and real-time analytics help monitor our teams performance and streamline workflows efficiently."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6857144)

SK

Shafin K.

Manager

> "I expected professionalism, transparency, and accountability — instead, I got silence and a blocked account."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7024463)

JS

Jose S.

CCO

> "The setup process was simple and well supported by their team. Whenever we had questions during the initial configuration or launch, we..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7108330)

AA

Ashley A.

Owner

> "You have to pay upfront for a year and we complained about the background noise from the start and they continued to tell us it was on our end..."

[See full review](https://www.capterra.com/p/169627/RingOver/#GetApp___6882421)

BK

Brian K.

Recruitment Consultant

> "The convenience of being able to text through both the web and mobile apps makes staying connected effortless."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7072316)

AA

Aymen A.

cst

> "Sometimes the call quality drops when the internet connection is unstable."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6776853)

EB

Elliott B.

Company Director

> "Its excellent CRM integration, analytics capabilities, Ai note taker and responsive support make it a clear winner for us."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6857144)

TS

Thomas S.

Sales Partner

> "Some system overloads, not enough smart features"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6747415)

AA

Aymen A.

cst

> "I especially liked the call recording feature, the detailed analytics, and the smooth integration with CRM tools."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6776853)

MM

Matthew M.

Manager

> "Nothing that comes to mind, occasional call doesnt connect first time"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6616096)

JB

James B.

Principal Consultant

> "Porting of my old number was quick and seamless and Ringover customer support were prompt and extremely helpful in setting up my desk SIP phone..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6815098)

AA

Ashley A.

Owner

> "Noise cancelling is non existent."

[See full review](https://www.capterra.com/p/169627/RingOver/#GetApp___6882421)

EB

Elliott B.

Company Director

> "Ringover stands out for its seamless integration with our CRM system (Bullhorn), making it an excellent choice for sales and support teams."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6857144)

AA

Ashley A.

Owner

> "Dealt with support on this for months trying to "fix" this issue but it's just their software."

[See full review](https://www.capterra.com/p/169627/RingOver/#GetApp___6882421)

JR

Juan R.

Technology and Digital Product Manager

> "The platform offers excellent call quality, helpful reporting features, and responsive customer support whenever needed."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6848606)

Yuliyana N.

head of central operations

> "Calls would drop, people would not be able to hear the caller..it just made our process very very complex"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6362864)

BK

Brian K.

Recruitment Consultant

> "I also appreciate how well it integrates with Bullhorn, allowing for accurate note-taking."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7072316)

JD

John D.

Administration

> "Once we signed up everything was wrong, from connections, to SMS, to billing."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6227068)

JS

Jose S.

CCO

> "Highly recommended for companies that need a flexible and well-documented cloud telephony solution."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7108330)

LN

Ludovic N.

Manager

> "We loose sometimes the call when we are in 4G."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6256334)

CG

Carlos G.

Sales Director

> "It helps streamline daily operations without adding unnecessary complexity."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7087563)

Aman K.

Researcher

> "Additionally, a few users have reported occasional technical glitches or challenges with integrating the software."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___4598556)

JW

Jacque W.

Managing Director

> "Ringover is our first VOIP system and we have been pleasantly surprised with how easy the system has been to use and the added features having..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820)

CP

Cyril P.

CEO

> "There's some issues about the stability of communication, and the software (desktop app) comes with multiple bugs."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3659818)

ST

Stefania T.

Customer Experience Manager

> "The platform’s performance and features keep improving, making our communication smoother every year."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7039523)

ZB

Zakaria B.

Procurement coordinator

> "When there is a bad wifi it's a bit complicated to hear the other party."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3108196)

JS

Jose S.

CCO

> "Overall, it’s a reliable cloud phone system with good support and clear resources to help you get started quickly."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7108330)

IM

Ismail M.

Ingénieur commercial

> "Their nothing i don't like on Ringover maybe sometimes the voice mail doesn't work"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3115424)

MM

Matthew M.

Manager

> "Recordings are strong and you are able to view stats from as long as 15 weeks ago"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6616096)

VR

Verified Reviewer

Customer Support Manager

> "I could not easily create a bilingual call center"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3142758)

IL

Ilija L.

Co-Founder

> "The interface is simple to use, the call quality is consistently great, and features like CRM integration, analytics, and call recording add..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6796287)

VR

Verified Reviewer

Associate Consultant

> "There is occasionally a bit of a delay with the call that can lead to so misunderstanding/interruption."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___2938214)

VR

Verified Reviewer

Co-Founder

> "The user-friendly and intuitive interface makes it easy for our team to get started right away without extensive training."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7078213)

JM

Javier M.

CMO

> "month commitment, very bad customer service."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3202816)

JP

Jonathan P.

CEO

> "A solid tool for my sales team, they are using it for outbound calls, and to receive inbound inquisitive calls"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6468334)

Yuliyana N.

head of central operations

> "Calls would drop, people would not be able to hear the caller..it just made our process very very complex"

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6362864)

Nicolas P.

CEO

> "It helps us to distribute incoming call and to dispatch them."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6869324)

SK

Shafin K.

Manager

> "To make matters worse, after the purchase, their sales representative stopped responding, and we had to activate the plan on our own. When the..."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7024463)

JR

Juan R.

Technology and Digital Product Manager

> "The reporting features are especially helpful for tracking team performance."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6848606)

JM

Javier M.

CMO

> "month commitment, very bad customer service."

[See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3202816)

[View Reviews](https://www.capterra.com/p/169627/RingOver/reviews/)

Reneisha H.

Clinical Programs Manager

> "Features like call routing, voicemail access, and remote communication tools are helpful in a busy medical practice environment. Once users..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7146080)

BW

Brandon W.

CTO

> "Misleading 10DLC guidance, lack of upfront disclosure, and key SMS features require additional paid add-ons not explained during sales."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7126397)

BB

Bonnie B.

Digital Systems Manager

> "It is an improvement from our previous voip experience which required the use of a physical phone, however, the RingCentral Video issues and our..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7167752)

Marco C.

Pre Litigation Legal Assistant

> "Another problem is that the default number selected is sometimes the company's main number and not the user's own number, which makes..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7066775)

AP

Albert P.

Administrator

> "The instant caller ID pop-ups allow us to proactively answer calls, especially from those we've been trying to reach, dramatically reducing..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6719585)

BW

Brandon W.

CTO

> "This was also not clearly explained during the sales process, despite us outlining our requirements upfront."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7126397)

BW

Brandon W.

CTO

> "The core phone functionality works, but additional features require more setup and cost."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7126397)

SH

Sarah H.

Appt Setter

> "Hard to find something not to like! If I had to choose, I have experienced a delay once or twice but that may have been with my internet."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7136319)

AS

Alex S.

Business Development Manager and Senior Marketing Strategist

> "The ability to create call trees for different departments of our organization has been a game changer in our response time for leads."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6500329)

JB

Jonathan B.

HR and Operations Analyst

> "Additionally, there were times when the call dropped randomly; however, this might of been to internet problems."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7035891)

MC

Milena C.

Office Manager

> "RingEX is simple to setup and they do offer multiple options for easy add ons that are both free or even some cheap options to help optimize..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7045394)

DJ

Daniel J.

Sales Development Rep

> "Doesnt have an available function to automate text messages"

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6712399)

AP

Albert P.

Administrator

> "This would allow us to easily reference customer agreements, particularly regarding costs, and prevent potential discrepancies or..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6719585)

CE

Cameron E.

Chief Operations Officer

> "Sometimes the notifications settings can get messed up without any intervention."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6769854)

CS

Connor S.

Brokerage Operations Associate

> "RingEX is great for Ring Central customers to centralize all of the text, phone and video capabilities of your account."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6598246)

BP

Beth P.

Data Entry Manager

> "Some of the reporting for RingEX is lacking. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6642441)

LH

Lyla H.

Administrator

> "I love that it is an app that I have on my phone so I can call our customers straight from my cell phone."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612)

JM

Juan M.

Operations Supervisor

> "One of the things I'm not a fan of is that, despite being a stable platform, it has delays in connecting calls (they are not very common, but..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6039573)

LH

Lyla H.

Administrator

> "It alleviates the need to have office (Landline) phones."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612)

TK

Taylor K.

People Ops Specialist

> "The deployment of RingCentral wasn't the best, BUT, my work is very complex so we had a lot of questions when we were setting things up that I..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5069451)

JG

Jennifer G.

Partner

> "It is an easy interface, makes getting calls anywhere easy, even abroad because the app allows me to receive calls if I am on wifi, and fills..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6198422)

MF

Meg F.

Owner

> "Way more expensive than initial quote with lots of additional fees, lots of issues with texting (including making all of our texting read only..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___4955284)

LH

Lyla H.

Administrator

> "The app is easy to use and we are able to block spam calls with ease."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612)

JS

Joshua S.

Director of Information Systems

> "I am not a big fan of the mobile app functionality, and being IT that is a huge feature for me in a remote world"

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5092032)

RT

Ryan T.

Head Of Integrated Search And Data Performance

> "We we're able to use text authentication services, call clients, and keep our office going from any location in the world."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6023355)

LO

Luke O.

Sales Dev Manager

> "Before, the app did not include HUD features which made it more difficult, but this has been addressed."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035610)

BP

Beth P.

Data Entry Manager

> "It's nice to be able to fax, call, text and message all within one app."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6642441)

Mario D.

General Manager

> "The icing on the cake was that after honouring the two-year contract with a platform that did not meet our needs and we were not using, the..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3924154)

SW

Shannon W.

VP Operations

> "It is quite efficient and effective to have several key business services in one spot. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6616068)

CD

Claire D.

Contract Administrator

> "Have heard that when people call it doesn't sound like a normal phone call, like music is playing or something."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5031821)

RT

Ryan T.

Head Of Integrated Search And Data Performance

> "We rarely experienced outages or issues and it allow us to maintain a local Canadian office phone number despite working 100% remotely. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6023355)

CD

Claire D.

Contract Administrator

> "The number I was assigned also comes up on peoples phones as spam."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5031821)

JB

Jonathan B.

HR and Operations Analyst

> "The navigation part of RingEx is very compatible and easy to work through."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7035891)

SV

Sebastian V.

IT Governance Manager

> "It's not as intuitive as some other solutions and it takes longer to complete some tasks."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6062427)

LO

Luke O.

Sales Dev Manager

> "The ease of use and ability for our sales team to be able to answer calls that are meant for our team during business hours, and have a simple..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035610)

TG

Tiffany G.

Director of Marketing

> "I struggle to listen to voicemails from my RC calls."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6037461)

EV

Erica V.

Office Manager and Executive Legal Assistant

> "Being a smaller firm, RingCentral gave us the opportunity to find a solution that was a better fit for our Clients, and expand the availability..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5035067)

RS

Raj S.

President

> "hour to 1 hour hold time is not good for service."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117)

SC

Summer C.

Reservation Manager

> "This enhances communication & efficiency by bringing these platforms to our employees based in different countries."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6021005)

RS

Raj S.

President

> "poor, Always had the issue of tying to get through to customer service and it was not a convenient experience."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117)

DL

Danielle L.

EHR Clinical Consultant

> "I also like that when I receive a call, I have the choice to answer via my mobile phone or computer since the application is on both. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6149678)

BB

Brian B.

GM

> "Customer service will drag you around until you accept to live with the issues."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___6135179)

HB

Holly B.

Business development representatives

> "Each day the routine gets easier."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7065817)

RS

Raj S.

President

> "getting through the customer service line for simple inquiries was impossible."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117)

JM

Juan M.

Operations Supervisor

> "In general Ring Central is a stable, reliable and flexible platform since it is cross-platform, in the last few days I have not had connection..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6039573)

LW

Lela W.

Paralegal

> "I don't like that you can't save text messages from and to clients to save in the file when we close a file."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4810756)

VR

Verified Reviewer

Account Executive

> "The computer application is easy to useI LOVE the mobile app; it allows me to keep in contact with my prospects/clients while I am on the..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5030822)

VR

Verified Reviewer

Housing Specialist

> "Changing the settings doesn’t always improve the problems either."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6013134)

JG

Jenna G.

Admin

> "I like ring central better then spectrum or At&T. Love that it connects to your mobile phone and can login and out of when needed."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6196672)

LM

Laura M.

Quality Assurance Analyst

> "Also, after I click on the link, the waiting time to show me the screen and the call window is longer than other apps I have used."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4212441)

KT

Krystal T.

Property Manager

> "I am totally in love with the fact that the app allows me to do so many things, send fax, text me residents and guest, call from the app using..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3835052)

KS

Kubra S.

Designer

> "Sometimes it is hard to connect to the meetings."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035366)

RD

Reema D.

Associate Director

> "You are able to take calls on both desktop and on a cell phone, so it mitigates the need for a business cell plan and transfers all call..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4472905)

AQ

Alexandra Q.

Operations Specialist

> "Because they take so long to push features through R&D, they sometimes don't have features available that are table-stakes for other providers."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4836701)

WB

Walter B.

Director of Sales

> "Aside from the functionality I like that you have the option to have an actual desktop phone, or softphone to use an app on a mobile device to..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5001095)

CL

Cesar L.

Cyber Incident Response Analyst

> "The support sometimes was unresponsive and they lack expertise on some areas. And that they kind of have separate Call Center solution from the..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4592108)

AM

Aries M.

Customer Support

> "I like the instant messaging and file sharing feature that allows me to properly communicate with my customers especially when I'm doing some..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4511134)

VR

Verified Reviewer

Founder

> "Finally, and perhaps worst part, their customer support is extremely terrible. If you ever have to call them, expect to spend 6-10 minutes..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#GetApp___4644351)

PC

Paloma C.

Accounting Associate

> "What I like the most about this software is that enables me to make international calls in a very affordable price and keep track of my..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4582664)

JJ

Jennifer J.

LEAD REIMBURSEMENT

> "for the first few months there seemed to be issues with it freezing my cell phone occasionally so i would have to uninstall and reinstall."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4472740)

MH

Marcy H.

Operations Manager

> "Call quality is consistently clear, and I've experienced minimal disruptions, ensuring that crucial business communications remain uninterrupted."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6037517)

Adam F.

IT Infrastructure Analyst

> "RingCentral is feature rich but at times this can be detrimental as it can be difficult to find the option/setting your looking for."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4585716)

SB

Stephanie B.

Office Administration

> "It means when I'm working from home I am able to transfer calls to other employees who might also be working from home or I can forward the..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4897666)

SV

Sally V.

Sales

> "We cannot place calls, we can only receive them because their cost for international calls is too expensive."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4299477)

DR

Dionel R.

Intake

> "I like all the features that the app has like choosing your schedule to receive calls, is very easy to transfer the calls."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6073276)

AJ

Amy J.

Office Manager

> "The customer support was not very helpful. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6119926)

AB

Alexander B.

Managing attorney

> "Intuitive features and functions are in place that allows you to easily get done what you need to."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5094654)

Mario D.

General Manager

> "Talking to people a world away and getting them to understand what the issue I was experiencing, including screenshots and videos, felt like..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3924154)

KK

Kim K.

Office Manager

> "I love that I can get and see all calls that come in to my office directly to my cell phone. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6128910)

KC

Karla C.

Leasing agent

> "What I don't dislike is having to log in"

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6027748)

VB

Vie B.

Customer Support Specialist

> "I like how you can access it through any mobile device and also how when there are any issues or bugs in the system, the technical support..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3925706)

JY

Joshua Y.

EngineerI

> "Less compatible."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6030909)

AG

Allen G.

Senior Medical Biller

> "I like RingCentral MVP because this is an all-in-one unified communications app for businesses."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6196634)

VR

Verified Reviewer

Dispatcher

> "The price was a bit too high and you could only use the softphone per 2 persons, so literally not the whole team, eh."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4780646)

JG

Justin G.

Paralegal

> "The digital fax is also very convenient when having to send large faxes."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6398480)

TB

Thomas B.

IT/Technical Lead

> "A few days later they try calling my number 6 times in a row. When that didn't work they then called my boss to ask if he was the person to..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4815898)

RM

Rosalina M.

Executive Assistant/ Freelancer

> "Generally speaking, RingCentral MVP is a complete correspondence arrangement that offers a scope of elements to help remote groups convey and..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4631328)

CH

Cody H.

Account Manager.

> "Settings didn't seem to always save and the video calling was very subpar to Zoom or Teams."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4585752)

VR

Verified Reviewer

Housing Specialist

> "I like the multiple functions of the system that act as a real telephone."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6013134)

KS

Koshish S.

Student

> "Slow feature and bad ui in both the mobile and desktop application."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4472669)

JB

Jonathan B.

HR and Operations Analyst

> "The navigation part of RingEx is very compatible and easy to work through."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7035891)

Marco C.

Pre Litigation Legal Assistant

> "Another problem is that the default number selected is sometimes the company's main number and not the user's own number, which makes..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7066775)

RF

Richard F.

MLO

> "RingCentral assists my business with interfacing with clients and interior colleagues in a consistent, proficient way."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4486783)

RS

Rachel S.

Transaction Coordinator

> "Their online user guide is difficult to use."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3861724)

AQ

Alexandra Q.

Operations Specialist

> "The new layout is also very sleek and streamlined."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4836701)

BC

Brian C.

Project Engineer

> "At first all the functionality can be over-whelming but because the user interface is simple to learn, the learning curve is very short."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___2958964)

VR

Verified Reviewer

Booking agent

> "I like it, it's easy to use, I like the interface and the colors the app use."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4299414)

Selim D.

Inside Sales Specialist

> "Didn't have direct integration with Pipedrive CRM, so we needed to use API."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4728105)

EV

Erica V.

Office Manager and Executive Legal Assistant

> "It was easy to integrate into our system and no one has experienced any issues thusfar."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5035067)

SV

Sebastian V.

IT Governance Manager

> "It's not as intuitive as some other solutions and it takes longer to complete some tasks."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6062427)

AH

Amanda H.

Agency Producer

> "It was easy to integrate with several other tools including PipeDrive."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4667079)

RS

Raj S.

President

> "hour to 1 hour hold time is not good for service."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117)

VR

Verified Reviewer

Business Developer- Sales Ops

> "I like it's integration with our CRM Salesforce and we are able to connect with HVS cadences."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#GetApp___2717408)

RS

Raj S.

President

> "poor, Always had the issue of tying to get through to customer service and it was not a convenient experience."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117)

SP

Sophie P.

Trainee Manager

> "It is a super easy to use system and has good I integration options."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3712539)

RS

Raj S.

President

> "getting through the customer service line for simple inquiries was impossible."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117)

HB

Holly B.

Business development representatives

> "Each day the routine gets easier."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7065817)

CL

Cesar L.

Cyber Incident Response Analyst

> "The support sometimes was unresponsive and they lack expertise on some areas. And that they kind of have separate Call Center solution from the..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4592108)

[View Reviews](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

## User interface

[Ringover](https://www.capterra.com/p/169627/RingOver/)

4.71 (888)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)

4.24 (1,206)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Ringover

Top features

31/37

-   Activity Dashboard
-   AI Copilot
-   Auto-Dialer
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   CRM
-   Customizable Reports
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Predictive Dialer
-   Real-Time Monitoring
-   Reporting/Analytics
-   SMS Messaging
-   Text to Speech
-   Third-Party Integrations
-   Video Conferencing
-   Voice Mail
-   VoIP
-   VoIP Connection

[See all features](https://www.capterra.com/p/169627/RingOver/#features)

RingEX

27/37

-   Activity Dashboard
-   AI Copilot
-   Auto-Dialer
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   CRM
-   Customizable Reports
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Predictive Dialer
-   Real-Time Monitoring
-   Reporting/Analytics
-   SMS Messaging
-   Text to Speech
-   Third-Party Integrations
-   Video Conferencing
-   Voice Mail
-   VoIP
-   VoIP Connection

[See all features](https://www.capterra.com/p/242188/RingCentral-MVP/#features)

### Recognition

Ringover is recognized as a top-rated tool in 1 Capterra Shortlist reports

RingEX is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Ringover

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

RingEX

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Ringover

-   By Ringover
-   Located in France
-   Founded in 2005

RingEX

-   By RingCentral
-   Located in United States
-   Founded in 1999

## Popular Comparisons

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (888)](https://www.capterra.com/p/169627/RingOver/reviews/)

vs

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4.8

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[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

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4.2

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[View full comparison](https://www.capterra.com/compare/208208-242188/800-com-vs-RingCentral-MVP)

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (888)](https://www.capterra.com/p/169627/RingOver/reviews/)

vs

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$29/month

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4.7

4.8

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[View full comparison](https://www.capterra.com/compare/29589-169627/CallCenterNOW-vs-RingOver)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

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$30/month

Price

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4.3

Features

4.5

4.2

Ease of Use

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[View full comparison](https://www.capterra.com/compare/175788-242188/Nextiva-vs-RingCentral-MVP)

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (888)](https://www.capterra.com/p/169627/RingOver/reviews/)

vs

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

$29/month

Price

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4.7

Features

4.6

4.8

Ease of Use

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[View full comparison](https://www.capterra.com/compare/102188-169627/LiveAgent-vs-RingOver)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.39 (468)](https://www.capterra.com/p/158704/3CX/reviews/)

$30/month

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4.3

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158704-242188/3CX-vs-RingCentral-MVP)

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (888)](https://www.capterra.com/p/169627/RingOver/reviews/)

vs

[Readymode](https://www.capterra.com/p/136728/Readymode/)[4.62 (144)](https://www.capterra.com/p/136728/Readymode/reviews/)

$29/month

Price

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4.7

Features

4.6

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/136728-169627/Readymode-vs-RingOver)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

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$30/month

Price

$18/month

4.3

Features

4.6

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/215555-242188/Clarity-Business-Phone-System-vs-RingCentral-MVP)

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (888)](https://www.capterra.com/p/169627/RingOver/reviews/)

vs

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$29/month

Price

$25/month

4.7

Features

4.5

4.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/169627-175788/RingOver-vs-Nextiva)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

[Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (246)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

$30/month

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4.3

Features

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4.2

Ease of Use

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[View full comparison](https://www.capterra.com/compare/208535-242188/Zoom-Phone-vs-RingCentral-MVP)

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (888)](https://www.capterra.com/p/169627/RingOver/reviews/)

vs

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$29/month

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4.7

Features

4.3

4.8

Ease of Use

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[View full comparison](https://www.capterra.com/compare/159578-169627/CallHippo-vs-RingOver)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

[Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.43 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/)

$30/month

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4.3

Features

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4.2

Ease of Use

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[View full comparison](https://www.capterra.com/compare/174109-242188/Ooma-Office-vs-RingCentral-MVP)