# Compare Shift vs Microsoft Word 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Shift and Microsoft Word based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/169851-227146/Shift-vs-Microsoft-Word

---

# Shift vs Microsoft Word Features and Cost Comparison

Last updated April 8th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ShiftMicrosoft Word2/4 selected

[Shift](https://www.capterra.com/p/169851/Shift/)[4.3 (327)](https://www.capterra.com/p/169851/Shift/reviews/)

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.7 (2,822)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/)

[## Shift](https://www.capterra.com/p/169851/Shift/)[4.3 (327)](https://www.capterra.com/p/169851/Shift/reviews/)

Starting Price

$149.00/year

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [327 reviews](#user-reviews)

Positive

285

Neutral

26

Negative

16

[## Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.7 (2,822)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/)

Starting Price

$9.99/month

Value-for-Money

4.4

Functionality

4.7

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [2,822 reviews](#user-reviews)

Positive

2,722

Neutral

82

Negative

18

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## Send this comparison chart to my inbox

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## Summary

* * *

Features in Productivity Software

Best performer

14 / 42

Only Shift

-   Alerts/Notifications
-   Calendar Management
-   Chat/Messaging

8 / 42

Only Microsoft Word

-   Activity Dashboard
-   Customizable Templates
-   Team Collaboration

User satisfaction

User satisfaction

4.3

User reviews[327](https://www.capterra.com/p/169851/Shift/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.2

Customer support

4.3

User satisfaction

4.7

User reviews[2,822](https://www.capterra.com/p/227146/Microsoft-Word/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.4

Customer support

4.3

Price starts from

Price starts from

$149Flat Rate, Per Year

-   Free version
-   Free trial

Price starts from

$9.99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Shift is designed for anyone who spends the majority of their day online.

Best for

Companies requiring document generation, management and sharing.

## User reviews

Pros & cons

FO

Feraud O.

Owner

> "That I can manage all our business email account (8 accounts) from on place easily and open tabs that are connect to..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6849000)

CB

Chad B.

Creative Director

> "The notification badges and use of web plugins can be inconsistent/glitchy at times. "

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6451952)

HT

Hubert T.

CEO

> "I own a digital strategy agency, so i have to access multiple email accounts, multiple sessions across social media and..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6881069)

TT

Tyler T.

Director

> "The app will sometimes lag or quit...and then can be difficult to get onto my extended browser."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6451079)

FO

Feraud O.

Owner

> "Amazing, we use Shift daily for all our email accounts and also apps such as Whatapp, Assana, Agency Analytics and..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6849000)

VR

Verified Reviewer

CSM

> "I am appalled that they have the audacity to raise prices despite no shipping meaningful updates or clearing out bugs..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___4813542)

MG

Matt G.

IT Consultant

> "Shift is awesome at consolidating all these accounts, creating unified calendars, integrating with other apps and..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6630774)

Michael C.

CEO

> "Logins are messed up between workspaces which causes incorrect accounts to log into the incorrect workspace."

[See full review](https://www.capterra.com/p/169851/Shift/#GetApp___6217661)

JN

Jeff N.

Director-CEO

> "I use it daily for my business and its nice to be able to quickly switch between platforms without actually leaving the..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6819690)

KP

Keyur P.

CTO

> "Specifically if I search for a document on Google Drive and open in a new tab the app would crash."

[See full review](https://www.capterra.com/p/169851/Shift/#SoftwareAdvice___6246239)

SJ

Shelby J.

Founder and Designer

> "It keeps my tools and communication organized and helps cut down on distractions."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6846155)

SM

Samantha M.

owner

> "I was required to use Google to get to the Shift instructions I needed and none of it was correct for what was on my..."

[See full review](https://www.capterra.com/p/169851/Shift/#SoftwareAdvice___6289512)

TB

Tyson B.

VP Business Development

> "I love the option to integrate multiple email addresses into one place, while still keeping them separated."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6631090)

JC

Jake C.

VP

> "Absolute BS privacy policy and impossible to cancel"

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6578486)

JN

Jeff N.

Director-CEO

> "I like that they are constantly improving it as it lets me know that the developers care about the quality of the..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6819690)

SM

Samantha M.

owner

> "From trying to adjust settings to linking accounts, every step was infuriating and time consuming as I constantly went..."

[See full review](https://www.capterra.com/p/169851/Shift/#SoftwareAdvice___6289512)

TB

Tyson B.

VP Business Development

> "Being able to use multiple email addresses and other applications, all in one app is a game changer."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6631090)

Michael C.

CEO

> "They do not even allow you to mute notifications."

[See full review](https://www.capterra.com/p/169851/Shift/#GetApp___6217661)

SJ

Shelby J.

Founder and Designer

> "It saves me time and helps me feel more organized throughout the day."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6846155)

KP

Keyur P.

CTO

> "I have tried to use Shift on 3 different devices (1 PC and 2 Mac) and its been terrible experience."

[See full review](https://www.capterra.com/p/169851/Shift/#SoftwareAdvice___6246239)

TK

Timothy K.

Employee

> "I rely on it at work every day, to handle email quickly and efficiently and without losing track of any. "

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6630843)

NP

Nia P.

CEO

> "The cost, customer service, and functionality was lacking in some spaces."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6107129)

Norman M.

Partner, Digital

> "It’s by far my most used app as all my main tools I use ever day are integrated."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6857590)

Torre C.

Owner

> "Shift seems to be incapable of keeping accounts logged in the same amount as a normal browser, leading to the..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2901386)

CB

Chad B.

Creative Director

> "It gets heavy use from me each day, and the integration with all the platforms seems pretty solid."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6451952)

Torre C.

Owner

> "While I did try to use Shift (the paid version) for over a year, it just was never as efficient as it promised to be..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2901386)

CJ

Christopher J.

CEO

> "Super super efficiency and easy across work, personal, alumni, etc."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6845906)

QS

Qudsia S.

Student

> "I dislike that this software isn't available on mobile devices."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___3706408)

JN

Jordan N.

Senior PPC Specialist

> "Integration is easy, just log in once and Shift always remembers which account is which."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6658841)

KP

Keyur P.

CTO

> "Very unreliable and keeps crashing"

[See full review](https://www.capterra.com/p/169851/Shift/#SoftwareAdvice___6246239)

AT

Adrian T.

Executive Pastor

> "Managing multiple Google accounts with ease."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6455146)

Greg A.

Founder & Creative Director

> "The fact that the email can only be setup to work with major platform email systems like Gmail and 365 is frustrating."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2867775)

MG

Matt G.

IT Consultant

> "With Shift's integration it makes working a breeze."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6630774)

VR

Verified Reviewer

CEO

> "Unstable, crashes, resource heavy, and doesn't fully free memory when closed."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2846733)

SA

Sam A.

Director

> "It certainly streamlines my workflow."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6637899)

HM

Harel M.

Web developer

> "Also technical problems (bug, crashes, blank pages) occur from time to time."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___3303529)

RB

Rebecca B.

Freelance social media manager

> "I love Shift for how it allows me to zoom about my different workspaces."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6048033)

RQ

Roger Q.

Founding Partner

> "At times, this has slowed my PC down significantly, requiring a reboot."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___3324197)

SK

Sara K.

Founder

> "It's worth every dollar I spend on it!"

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6860731)

VR

Verified Reviewer

CEO

> "Wanted to like Shift -- unfortunately it was similar to Sidekick and had to uninstall."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2846733)

CB

Chad B.

Creative Director

> "Fantastic and a huge time saver, part of my everyday work experience."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6451952)

RQ

Roger Q.

Founding Partner

> "Shift can be very resource intensive if you leave it open."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___3324197)

TK

Timothy K.

Employee

> "Shift is the best email client I've ever used. "

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6630843)

Reid K.

Growth & Ops Specialist

> "There's no indication that they're even trying to solve the 2FA problem. And no customer support team to reach out to,..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2208578)

MG

Matt G.

IT Consultant

> "Support is always responsive and super helpful."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6630774)

Hana P.

Virtual Assistant

> "Microsoft Outlook doesn't work as well as Gmail accounts, so I still use a browser for Outlook."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2397629)

MG

Matt G.

IT Consultant

> "It's very intuitive to implement."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6630774)

RO

Robyn O.

Co-Founder

> "This software completely slowed down my computer, it was almost impossible to get any tasks done for myself and the..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2727140)

Steven A.

Marketing Specialist

> "Also made it very easy to separate workspaces."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___4877620)

David D.

Principal

> "When using Google Meet within this program, it doesn't allow the screen to be shared."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2676185)

HH

Heath H.

Manager

> "I found Shift to be helpful in someways, but not in every way."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___4850190)

Hana P.

Virtual Assistant

> "I hope they remedy the MacBook usage dilemma because it often slows my computer down."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2397629)

SG

Seb G.

Partner

> "Shift is a fantastic bit of a software and it worked incredibly well for me for a long time - helping me manage my..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___4299941)

Chris W.

VP Product

> "LastPass stops working sometimes and you have to go through the setup process again to get it working."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2446794)

BoP

Bartłomiej P.

Head of PMO

> "The concept of workspaces grouping different tools around for example specific project helps focus and keeping..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___3092955)

Ryan K.

CEO & Founder

> "It also routinely LOGGED ME OUT of my logged in accounts."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2439063)

VR

Verified Reviewer

President

> "Their acceptance of credit card payments before trying the product is very good."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___3570431)

Chris W.

VP Product

> "Android web messages stopped working and I'm not sure why."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2446794)

Elliott G.

Web Developer

> "Would be a great tool if it worked and then saved any time."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___3572287)

Ryan K.

CEO & Founder

> "Support was good, but they haven't fixed my issues."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2439063)

[View Reviews](https://www.capterra.com/p/169851/Shift/reviews/)

DS

Dusiant S.

System engineer -QA

> "Microsoft Word is a highly versatile and industry-standard word processing tool, offering extensive capabilities for creating, formatting, and collaborating on professional..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7118165)

TV

Tanner V.

wef

> "you already have embedded yourself into nearly every business and educational OS, why keep raising prices and pay-per-month, just to squeeze out some extra money this quarter,..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7113589)

DS

Dusiant S.

System engineer -QA

> "Collaboration Features: The "Track Changes" and commenting tools are used extensively to enhance collaborative editing, ensuring smooth workflows on group projects and reporting."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7118165)

DH

Denise H.

legal assistant

> "Sometimes Microsoft crashes while I am working on a document and then doesn't save it correctly or even when I do save it, it doesn't save and I have to restart the whole..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7113290)

DS

Dusiant S.

System engineer -QA

> "Document Formatting & Creation: I have utilized Word to create polished, professional documents, utilizing varied page layouts, headers, footers, and tables of contents."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7118165)

CP

CANDICE P.

Accounts officer

> "You’d be in the middle of organising a tenancy letter, an interview script, or a troubleshooting guide, and suddenly the formatting would jump, a table would shift, or the..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7073195)

DS

Dusiant S.

System engineer -QA

> "It is a vital tool for workplace productivity, with advanced features such as tracking changes, mail merge, and customized templates, often essential for academic and..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7118165)

JPN

Jean-Pierre N.

Instructional Designer

> "It is expensive, especially for the licence for a sing-users; and some advanced features like Design and Drawing tools can be very difficult for new users."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7073615)

CT

Cameron T.

IT Service Desk Analyst

> "Microsoft Word also has a wide range of templates that an allow you to make your own processes and workflows for any project / work you want to start or document which makes it..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7105494)

CT

Christopher T.

Senior Creative

> "Trying to align images or customize layouts can be frustrating, and the tools just aren't built for visual-heavy work. When clients ask for templates in word that they can edit,..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6822939)

JJ

Jon J.

HR Coordinator

> "From basic documents to complex editing, team collaboration, tracking changes and edits it works smoothly and collaboratively in real time."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7080255)

BK

Blerta K.

Language Instructor

> "It is the industry standard for word processing, but syncing conflicts between different teachers' desktop versions can be highly frustrating."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7124065)

MM

Matthew M.

Holistic Nutritionist

> "It has strong spellcheck and grammar support, a professional look and feel, and plenty of templates for resumes, letters, and reports."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7136023)

BA

Beth A.

Copywriter and marketing consultant

> "The main drawback for me when using word is how uncollaborative it can be for editing a written document as a team, especially when compared with other options like Google Docs."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7029463)

RM

Renee M.

Paralegal

> "Microsoft Word is a good word processing program and I do like that you can export documents into pdf documents, email and share a document from within the program. "

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7083084)

VC

Vicente C.

Quality Tech

> "What I like least about Microsoft Word is its auto formatting and AI interference that fights against what users actually wants."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7094706)

JH

Jonathan H.

Contract Instructor Pilot

> "Powerful, flexible and capable of doing anything from dashing off a single-page letter to writing a thousand-page research paper, complete with footnotes, index and appendix."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7110924)

TH

Tim H.

Research Manager

> "Some of the layout option are a bit glitchy when it comes to setting up margins, pasting from external sources, and adding images into the document."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6843004)

PG

Patricia G.

Customer Service Lead

> "The user interface is exceptionally familiar that enables my team to compose professional guest welcome letters and update menus without previous training."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7084953)

Carol M.

College Student

> "I was having a particularly hard time being able to export my poems for this last semester as PDFs and still have them retain custom fonts that I downloaded. Though I did figure..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6853082)

ST

Shayne T.

Co owner

> "It’s handy to have something that catches mistakes as you type, lets you play around with layouts, and even pulls up templates when you’re not sure where to start."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7120686)

GH

Greta H.

HRIS Analyst

> "Sometimes sharing Word documents takes longer than I think it should due to having to figure out the right way to save and share with other users."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7046398)

MH

Matthew H.

Project Manager

> "What I like most about Microsoft Word is the multiple applications it can be utilized for when it comes to text, photos, charting, etc."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7142225)

SY

Salimata Y.

Officer,Financial Center Assistant Manager

> "The interface can feel a bit overwhelming for casual users because of all the features and menus. And the Microsoft 365 subscription might be a drawback for students or people..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6831954)

FM

Flavio M.

Senior QA Analyst

> "Enables collaboration with other members of the team on document creation and updates, also the integration with other Microsoft tools environment is great."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7110765)

GS

Gareth S.

Area Inclusion Worker

> "The choice of fonts is seemingly neverending and mind numbingly dull at the same time. And therein lies the problem; it's easier to acquiese into it's rigid formatting needs than..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7134550)

OG

Olivia G.

Student

> "I like that Microsoft Word has a simple toolbar where you can access basic document editing tools such as font, font color, font size, paragraph spacing etc."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6851266)

AT

Anna T.

Credentialing Specialist

> "Sometimes getting things to align and format correctly is a pain and if you type one thing off it throws the entire document off."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7132192)

Brett S.

Corporate Paralegal

> "The review and comments feature are especially important in legal work, so I can have productive dialogue with my co-workers on projects we are working on."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7133828)

RM

RJ M.

Safety Manager

> "Do not like the way Microsoft has pivoted towards subscription services and have used Notes or Google Docs more often if push comes to shove"

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7074892)

JW

Joshua W.

Project Manager

> "Microsoft Word, especially as a product integrated within the 365 suite, gives my work from home team unmatched control over the creation of our documents live & collaboratively."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6828911)

Carol M.

College Student

> "I also, as a poet whose works are not in typical document form, notice that when exporting, my formatting can be displaced and end up on different pages with line breaks."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6853082)

CH

Charlie H.

President

> "Within a couple easy steps, Word not only prepares a list of all citations that are formatted and organized in a complete detailed table, you can easily have it conform to your..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6818293)

NO

Nova O.

Executive Assistant

> "Files created in newer versions cannot be opened or edited with the older versions and this create a big problem when one company uses a different version of the software to..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7013152)

Gunnar P.

HR Generalist

> "I also appreciate how easy it is to format information using headings, spacing, alignment, and styles, which helps organize content clearly and makes documents easier to read."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7107043)

MH

Matthew H.

Project Manager

> "What I like least about Microsoft Word is the lack of fonts available as a standard and that other ones need to be downloaded."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7142225)

Nicholas D.

Project Manager

> "I have enjoyed the new collaboration features as well, being able to share documents in real-time has helped improve the workflow in our office immensely."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7110333)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "Also when copying text from other places the formatting gets messy and I have to clean it up manually."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7131801)

MN

Melissa N.

Owner

> "Microsoft word is super compatible and it also has a lot of formatting and proofing tools available like spell check and grammar check which I need!"

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6853698)

Gunnar P.

HR Generalist

> "At times the formatting can change unexpectedly, which can make it frustrating to keep everything consistent throughout a document."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7107043)

RM

Renee M.

Paralegal

> "I really like the track changes feature and that more than one person can make edits to a document at the same time."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7083084)

DB

Damon B.

Founder

> "The recent challenges have been the bloated updates making it sluggish as well as the new, subscription based model that feels like a cash grab."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6813201)

AM

Anna M.

Customer Service Agent

> "I loved the free online version of Microsoft Word, it allows you almost everything that the 365 version does for free. If I have to mention the main version, I would say it’s..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7132027)

LC

Laura C.

Office Manager

> "It can be finicky to add some elements and retain formatting; such as photos or tables. While these elements can help create beautiful final projects, it can take a significant..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6760663)

EM

Edward M.

General Manager

> "The updates to the user interface continually make navigating the system menus easy and the ability to create documents and share them easily with anyone, anywhere is top notch."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6810245)

SR

Samm R.

Office Finance Manager

> "Unfortunately, it does not always work well when opening documents that were originally on another platform (For example: Google Docs)."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7120287)

MW

Mark W.

Owner

> "Unlike many online document editing software, I like Word for handling the transition from offline to online very smoothly without changing any part."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7080732)

ST

Shayne T.

Co owner

> "Microsoft Word can feel a bit heavy on older computers and sometimes slows down with big files."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7120686)

CP

CANDICE P.

Accounts officer

> "It let you be both practical and creative, giving you enough freedom to design something visual when you wanted to, without overwhelming you with options."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7073195)

RR

Rebecca R.

Production Manager

> "I also find that certain tools are buried in menus, which can make them harder to find if you don’t use them often."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7144132)

Bryan J.

Salesman

> "You are able to use different types of fonts and bold face font, that can enhance your words."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7077620)

YZ

Youssef Z.

Head of Department

> "If I open a document from an older version of Word, stuff can break, particularly if macros or advanced layouts were used."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6824488)

MHO

Mahmut Halil O.

PhD Student

> "Overall, Microsoft Word is the most common editor with its simple design and user interface. Although there are some improvable features, such as editing images and tables, the..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6845133)

HC

Heather C.

Flight Operations Coordinator

> "Sometimes the formatting is changes and warps the document, which can be frustrating."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7079143)

Gunnar P.

HR Generalist

> "Microsoft Word provides flexible tools that make it simple to create clean, well structured, and professional looking documents."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7107043)

CF

Colin F.

Physical Therapist

> "It can be difficult to insert and move tables around, especially if they need to be edited after they have been created."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7108268)

DB

Dori B.

Consultant

> "I like Microsoft word because it allows me to create professional documents for work and personal use."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7079275)

LM

Linda M.

Bookkeeper

> "When making labels, the spacing between lines would not line up with the label I was printing and would run over onto the next one."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6878431)

MR

Maria R.

Operations Manager

> "This fulfills my need to create content combining narrative, technical and visual data in a clean, controllable forma."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6829212)

KB

Kathleen B.

Patient Services Coordinator

> "Sometimes the autosave does not work online and I can lose some work that I have done and sometimes it can be difficult to figure out how to do specific things within the program."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6807943)

SM

Shae M.

Legal Case Manager Assistant

> "What I love most are the functions that are given to best edit, change and organize the document being created."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7072380)

RH

Rezaul H.

Supervisor, Field Research

> "The problem with Microsoft Word is that sometimes it's overpowering on very long documents that have lots of images and tables."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6814839)

Nicholas D.

Project Manager

> "As much as I love open-source software, for many reasons, the benchmark has been set very high by Microsoft Word, especially the desktop version."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7110333)

NC

Natalie C.

Admissions Coordinator

> "Sometimes, formatting can be difficult when including links and tables. "

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7117431)

MA

Mesut A.

HR Analyst

> "I found a reliable draft of legal contracts or internal reports as its able to organize the thoughts clearly and also to format them professionally."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6829245)

PANAGIOTIS S.

Founder

> "It takes a bit of time to load very large files on my computer."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7095864)

Roger A.

Owne

> "Microsoft Word is a solid and trustworthy tool for everyday work, even if it has a learning curve for advanced features."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7072502)

AS

ALFREDO S.

LEAD

> "The only thing I don't like is that I never finish learning everything that this program has, each update is a day of new learning."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7123320)

JC

John C.

Graphic designer

> "The app is really working efficiently in creating letters, reports, essays , presentations etc ."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7080395)

CP

CANDICE P.

Accounts officer

> "You don’t have patience for tools that behave unpredictably or clutter the screen with features you’ll never use."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7073195)

JH

Jonathan H.

Contract Instructor Pilot

> "Bottom line--if your word processing requirements go beyond simple letters and holiday recipes, MS Word is the way to go."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7110924)

VR

Verified Reviewer

eval speciailist

> "The lack of upgrades within the system in comparison to its alternative like google doc."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7103416)

SG

Shea G.

Counselor

> "Being able to create forms on Microsoft Word is just icing on the cake from a small business perspective."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7134648)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "The ribbon has too many buttons and I still forget where some options are."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7131801)

DB

Dori B.

Consultant

> "My overall experience with Microsoft is that I use it almost daily for all my writing and documents personally and professionally."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7079275)

PA

Patrice A.

Assistant

> "Sometimes adding pictures or graphics can create a lag in an ongoing creation or even when trying to read it."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7009064)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "I’ve been using it for years at work and it still feels like the fastest way to write anything reports, notes, letters, whatever."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7131801)

GJ

George J.

Graphic designer

> "I don’t like as it requires subscription in order to access some features, everything other things is fine."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7095198)

AK

Abhishek K.

IT Infrastructure Engineer

> "The best Text editor and file creator ever , Great customization and formatting options , Can export in variety of formats such as TXT , PDF , word etc"

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6466085)

VR

Verified Reviewer

Clerical

> "I do not like that it is not always compatible with my other document program that I am using. "

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7086168)

[View Reviews](https://www.capterra.com/p/227146/Microsoft-Word/reviews/)

## User interface

[Shift](https://www.capterra.com/p/169851/Shift/)

4.33 (327)

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

4.73 (2,822)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Shift

Top features

14/42

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Assignment Management
-   Audio Recording
-   Business Process Automation
-   Calendar Management
-   Chat/Messaging
-   Collaboration Tools
-   Content Creation
-   Customizable Templates
-   Database Creation
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   File Sharing
-   Focus Aid
-   Generative AI
-   Image Editing
-   Notes Management
-   Office Suite
-   Presentation Tools
-   Prioritization
-   Productivity Analysis
-   Productivity Tools
-   Progress Tracking
-   Project Management
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   Single Sign On
-   Tagging
-   Task Management
-   Task Scheduling
-   Team Collaboration
-   Third-Party Integrations
-   To-Do List
-   Video Content
-   Workflow Management

[See all features](https://www.capterra.com/p/169851/Shift/#features)

Microsoft Word

8/42

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Assignment Management
-   Audio Recording
-   Business Process Automation
-   Calendar Management
-   Chat/Messaging
-   Collaboration Tools
-   Content Creation
-   Customizable Templates
-   Database Creation
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   File Sharing
-   Focus Aid
-   Generative AI
-   Image Editing
-   Notes Management
-   Office Suite
-   Presentation Tools
-   Prioritization
-   Productivity Analysis
-   Productivity Tools
-   Progress Tracking
-   Project Management
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   Single Sign On
-   Tagging
-   Task Management
-   Task Scheduling
-   Team Collaboration
-   Third-Party Integrations
-   To-Do List
-   Video Content
-   Workflow Management

[See all features](https://www.capterra.com/p/227146/Microsoft-Word/#features)

### Recognition

No recognitions have been awarded to Shift

Microsoft Word is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Shift

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft Word

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Shift

-   By Shift Technologies Inc.
-   Located in Canada
-   Founded in 2017

Microsoft Word

-   By Microsoft
-   Located in United States
-   Founded in 1975

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Contact vendor for pricing

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