# Compare Shift vs Google Workspace 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Shift and Google Workspace based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/169851-247901/Shift-vs-Google-Workspace

---

# Shift vs Google Workspace Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ShiftGoogle Workspace2/4 selected

[Shift](https://www.capterra.com/p/169851/Shift/)[4.3 (327)](https://www.capterra.com/p/169851/Shift/reviews/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.7 (17,470)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

[## Shift](https://www.capterra.com/p/169851/Shift/)[4.3 (327)](https://www.capterra.com/p/169851/Shift/reviews/)

Starting Price

$149.00/year

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [327 reviews](#user-reviews)

Positive

285

Neutral

26

Negative

16

[## Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.7 (17,470)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting Price

$7.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [17,470 reviews](#user-reviews)

Positive

16,743

Neutral

562

Negative

165

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 11,536 reviews from email management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

61%Fit

Missing features

Feature ratings

Mobile App

NA

Email Distribution

4.6

Inbox Management

4.3

Email Monitoring

4.1

Access Controls/Permissions

NA

64%Fit

Missing features

Not enough reviews

Feature ratings

Mobile App

\--

Email Distribution

NA

Inbox Management

4.6

Email Monitoring

4.6

Access Controls/Permissions

4.6

User satisfaction

User satisfaction

4.3

User reviews[327](https://www.capterra.com/p/169851/Shift/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.2

Customer support

4.3

User satisfaction

4.7

User reviews[17,470](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.3

Price starts from

Price starts from

$149Flat Rate, Per Year

-   Free version
-   Free trial

Price starts from

$7Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Shift is designed for anyone who spends the majority of their day online.

Best for

Google Workspace is used by startups, healthcare, retailers, manufacturers, government agencies, professional services, tech companies, sales, marketing, and HR teams.

## User reviews

Pros & cons

FO

Feraud O.

Owner

> "That I can manage all our business email account (8 accounts) from on place easily and open tabs that are connect to..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6849000)

KP

Keyur P.

CTO

> "Specifically if I search for a document on Google Drive and open in a new tab the app would crash."

[See full review](https://www.capterra.com/p/169851/Shift/#SoftwareAdvice___6246239)

HT

Hubert T.

CEO

> "I own a digital strategy agency, so i have to access multiple email accounts, multiple sessions across social media and..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6881069)

SM

Samantha M.

owner

> "I was required to use Google to get to the Shift instructions I needed and none of it was correct for what was on my..."

[See full review](https://www.capterra.com/p/169851/Shift/#SoftwareAdvice___6289512)

FO

Feraud O.

Owner

> "Amazing, we use Shift daily for all our email accounts and also apps such as Whatapp, Assana, Agency Analytics and..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6849000)

SM

Samantha M.

owner

> "From trying to adjust settings to linking accounts, every step was infuriating and time consuming as I constantly went..."

[See full review](https://www.capterra.com/p/169851/Shift/#SoftwareAdvice___6289512)

MG

Matt G.

IT Consultant

> "Shift is awesome at consolidating all these accounts, creating unified calendars, integrating with other apps and making..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6630774)

CB

Chad B.

Creative Director

> "The notification badges and use of web plugins can be inconsistent/glitchy at times. "

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6451952)

JN

Jeff N.

Director-CEO

> "I use it daily for my business and its nice to be able to quickly switch between platforms without actually leaving the..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6819690)

TT

Tyler T.

Director

> "The app will sometimes lag or quit...and then can be difficult to get onto my extended browser."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6451079)

SJ

Shelby J.

Founder and Designer

> "It keeps my tools and communication organized and helps cut down on distractions."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6846155)

KP

Keyur P.

CTO

> "I have tried to use Shift on 3 different devices (1 PC and 2 Mac) and its been terrible experience."

[See full review](https://www.capterra.com/p/169851/Shift/#SoftwareAdvice___6246239)

TB

Tyson B.

VP Business Development

> "I love the option to integrate multiple email addresses into one place, while still keeping them separated."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6631090)

VR

Verified Reviewer

CSM

> "I am appalled that they have the audacity to raise prices despite no shipping meaningful updates or clearing out bugs..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___4813542)

JN

Jeff N.

Director-CEO

> "I like that they are constantly improving it as it lets me know that the developers care about the quality of the..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6819690)

Michael C.

CEO

> "Logins are messed up between workspaces which causes incorrect accounts to log into the incorrect workspace."

[See full review](https://www.capterra.com/p/169851/Shift/#GetApp___6217661)

TB

Tyson B.

VP Business Development

> "Being able to use multiple email addresses and other applications, all in one app is a game changer."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6631090)

JC

Jake C.

VP

> "Absolute BS privacy policy and impossible to cancel"

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6578486)

SJ

Shelby J.

Founder and Designer

> "It saves me time and helps me feel more organized throughout the day."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6846155)

Michael C.

CEO

> "They do not even allow you to mute notifications."

[See full review](https://www.capterra.com/p/169851/Shift/#GetApp___6217661)

TK

Timothy K.

Employee

> "I rely on it at work every day, to handle email quickly and efficiently and without losing track of any. "

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6630843)

NP

Nia P.

CEO

> "The cost, customer service, and functionality was lacking in some spaces."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6107129)

Norman M.

Partner, Digital

> "It’s by far my most used app as all my main tools I use ever day are integrated."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6857590)

KP

Keyur P.

CTO

> "Very unreliable and keeps crashing"

[See full review](https://www.capterra.com/p/169851/Shift/#SoftwareAdvice___6246239)

CB

Chad B.

Creative Director

> "It gets heavy use from me each day, and the integration with all the platforms seems pretty solid."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6451952)

Torre C.

Owner

> "Shift seems to be incapable of keeping accounts logged in the same amount as a normal browser, leading to the..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2901386)

CJ

Christopher J.

CEO

> "Super super efficiency and easy across work, personal, alumni, etc."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6845906)

Torre C.

Owner

> "While I did try to use Shift (the paid version) for over a year, it just was never as efficient as it promised to be due..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2901386)

JN

Jordan N.

Senior PPC Specialist

> "Integration is easy, just log in once and Shift always remembers which account is which."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6658841)

QS

Qudsia S.

Student

> "I dislike that this software isn't available on mobile devices."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___3706408)

AT

Adrian T.

Executive Pastor

> "Managing multiple Google accounts with ease."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6455146)

Greg A.

Founder & Creative Director

> "The fact that the email can only be setup to work with major platform email systems like Gmail and 365 is frustrating."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2867775)

MG

Matt G.

IT Consultant

> "With Shift's integration it makes working a breeze."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6630774)

VR

Verified Reviewer

CEO

> "Unstable, crashes, resource heavy, and doesn't fully free memory when closed."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2846733)

SA

Sam A.

Director

> "It certainly streamlines my workflow."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6637899)

HM

Harel M.

Web developer

> "Also technical problems (bug, crashes, blank pages) occur from time to time."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___3303529)

RB

Rebecca B.

Freelance social media manager

> "I love Shift for how it allows me to zoom about my different workspaces."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6048033)

RQ

Roger Q.

Founding Partner

> "At times, this has slowed my PC down significantly, requiring a reboot."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___3324197)

SK

Sara K.

Founder

> "It's worth every dollar I spend on it!"

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6860731)

VR

Verified Reviewer

CEO

> "Wanted to like Shift -- unfortunately it was similar to Sidekick and had to uninstall."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2846733)

CB

Chad B.

Creative Director

> "Fantastic and a huge time saver, part of my everyday work experience."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6451952)

RQ

Roger Q.

Founding Partner

> "Shift can be very resource intensive if you leave it open."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___3324197)

TK

Timothy K.

Employee

> "Shift is the best email client I've ever used. "

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6630843)

Reid K.

Growth & Ops Specialist

> "There's no indication that they're even trying to solve the 2FA problem. And no customer support team to reach out to,..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2208578)

MG

Matt G.

IT Consultant

> "Support is always responsive and super helpful."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6630774)

Hana P.

Virtual Assistant

> "Microsoft Outlook doesn't work as well as Gmail accounts, so I still use a browser for Outlook."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2397629)

MG

Matt G.

IT Consultant

> "It's very intuitive to implement."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6630774)

RO

Robyn O.

Co-Founder

> "This software completely slowed down my computer, it was almost impossible to get any tasks done for myself and the same..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2727140)

Steven A.

Marketing Specialist

> "Also made it very easy to separate workspaces."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___4877620)

David D.

Principal

> "When using Google Meet within this program, it doesn't allow the screen to be shared."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2676185)

HH

Heath H.

Manager

> "I found Shift to be helpful in someways, but not in every way."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___4850190)

PC

Philip C.

Content Creator

> "The only con is that some people, like me for instance, might fail to notice the fine print and think they're getting..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2091004)

SG

Seb G.

Partner

> "Shift is a fantastic bit of a software and it worked incredibly well for me for a long time - helping me manage my inbox..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___4299941)

Hana P.

Virtual Assistant

> "I hope they remedy the MacBook usage dilemma because it often slows my computer down."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2397629)

BoP

Bartłomiej P.

Head of PMO

> "The concept of workspaces grouping different tools around for example specific project helps focus and keeping..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___3092955)

Chris W.

VP Product

> "LastPass stops working sometimes and you have to go through the setup process again to get it working."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2446794)

VR

Verified Reviewer

President

> "Their acceptance of credit card payments before trying the product is very good."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___3570431)

Ryan K.

CEO & Founder

> "It also routinely LOGGED ME OUT of my logged in accounts."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2439063)

Elliott G.

Web Developer

> "Would be a great tool if it worked and then saved any time."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___3572287)

Chris W.

VP Product

> "Android web messages stopped working and I'm not sure why."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2446794)

PC

Philip C.

Content Creator

> "Pro allows unlimited email accounts and apps along with the ability to do a unified search across all accounts and apps."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2091004)

Ryan K.

CEO & Founder

> "Support was good, but they haven't fixed my issues."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2439063)

[View Reviews](https://www.capterra.com/p/169851/Shift/reviews/)

HB

Holly B.

Account manager

> "I check my google emails quickly and respond timely using my AI tool to craft a response and schedule next steps video meetings and sent saved documents from my google drive."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7093019)

VR

Verified Reviewer

Marketing Manager

> "The amount of tech support we needed with outgoing and incoming server issues, loss of emails and the mess we made whenever we had to set up a new compuyter and transfer over the employees previous data file. "

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7091353)

CM

Claire M.

Regulatory Engineer

> "I use lots of Google Applications and I like how they all connect - my favorite feature is that Google Calendar will automatically automatically create an event when I receive an email with a reservation or..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7071306)

VR

Verified Reviewer

Director

> "The email client feels clumsy when compare to Microsoft Outlook desktop, with limited lists of email's displayed within a single view, making multi-select of thousands of message more tedious than it ought to be."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7077339)

SF

Sandra F.

Educator

> "Fully cloud-based access means files, email, and calendars are available from any device with a browser or app, reducing version-control problems and simplifying remote work.​"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7049707)

JS

Johnathan S.

Database Developer

> "The one downside of Workspace is the price - high for additional seats and cloud storage. Besides popular apps like Sheets, Drive, and Docs, it is really difficult to integrate others of them with external tools."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7047759)

Nava B.

Owner

> "It gives more space and has options for customizing administrative functions the free account such as security standards and a custom domain name."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7082263)

SF

Sandra F.

Educator

> "Working with Microsoft Office files can cause formatting issues, especially with complex layouts or macros, which can frustrate teams collaborating with Office-heavy partners.​"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7049707)

ANTHONY O.

Microbiologist

> "Since my work involve documentation, reporting, communication, patient coordination, data security and compliance, Google Workspace is very important and support all these."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7099176)

Aachal S.

Innovative Product Management Specialist

> "Google Sheets is not powerful like Excel for heavy data analysis of user metrics. When internet is gone, it is hard to edit files even with offline mode."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7084472)

RG

Rene G.

Quality Assurance Supervisor

> "Tools like Google Docs, Sheets, and Drive make it simple to organize course materials, complete assignments, and collaborate on group projects in real time."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7087439)

SF

Sandra F.

Educator

> "Integration with some external calendaring and device-management tools is not always smooth, and admins sometimes report limitations with MDM and certain third‑party systems."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7049707)

HB

Holly B.

Account manager

> "I have a business email, google drive, can create Google Sheets, stay organized in a Google Drive, and set up my calendar with google video meetings."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7093019)

PU

Philipp U.

Lead Engineer

> "For example, when setting up a new group, the default settings leave multiple security gaps that are easily overlooked when someone not so eagle eyed sets one up - stuff like letting the entire organisation view..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7070053)

RG

Rick G.

Network and Systems Administrator

> "The combination of centralized control over security features like Context-Aware Access and the flexibility of the Rapid/Scheduled Release tracks makes it an ideal solution for large organizations prioritizing..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7026987)

RG

Rene G.

Quality Assurance Supervisor

> "While using Google Workspace for my BCIT online courses, I noticed that some advanced formatting or features in Docs and Sheets are not as robust as traditional desktop software."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7087439)

VR

Verified Reviewer

Ceo

> "What I liked most about Google Workspace is the seamless real-time collaboration across tools like Docs, Sheets, and Drive, which makes teamwork faster, more efficient, and easy to manage from anywhere."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7072730)

VR

Verified Reviewer

Software Support

> "Some advanced spreadsheet functions don’t translate as cleanly from Microsoft Office files, leading to occasional errors when importing and exporting documents."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7089629)

Gena T.

Owner

> "I especially appreciate the integration with Gemini for meeting notes, which helps streamline follow-ups and capture key information without disrupting the flow of meetings."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7064976)

VR

Verified Reviewer

Art

> "The things that I don´t like too much are the high dependency on a stable internet connection, limited offline functionality, and potential formatting issues when editing Microsoft Office files"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7094552)

BC

Brendan C.

Account Executive

> "It’s a comprehensive workspace with everything I need, from an email and chat platform for communication, Calendar to manage my meetings, Docs, Sheets to create all the documentation I need and they all have an..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7028728)

Hallye N.

Operations Manager

> "Recent price hikes, weak offline mode, limited Microsoft format compatibility, poor customer support, and restricted meeting recording permissions."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7119503)

RM

Rebekah M.

Bookkeeper

> "I use Google everyday in my job, especially sheets and docs, it is the best way to manage projects and store info for our business."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7120255)

CS

Chelsea S.

Sales

> "One downside of Google Workspace is that it can feel limited compared to desktop apps, especially for advanced features, and working offline isn’t always smooth or reliable when you need full functionality."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7116507)

VR

Verified Reviewer

GESTOR

> "What stands out most about Google Workspace is the integration of tools with real-time collaboration, all in the cloud and with easy access from anywhere."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7069688)

HZ

HOSS Z.

Owner

> "The admin/settings area also isn’t very intuitive for nontechnical users; there are a lot of options buried in different menus, so it takes a while to figure out where everything is."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7058761)

BY

Brian Y.

Visa Consulting Specialist

> "Google Workspace has become a necessary part of emailing, documents, and file sharing, making my visa consulting work systematized and available anywhere."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7067434)

KC

Kyrah C.

Receptionist

> "While Google Workspace offers offline access for Docs, Sheets, and Gmail, it’s still not as seamless as Microsoft Office’s desktop apps. If your internet connection is weak or unstable, productivity can take a..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6811020)

VR

Verified Reviewer

VP, Product

> "I really enjoy the platform that combines Google docs, Google sheet and calendar all together. since most users already familiar with Google products, this platform improves the efficiency and user experience"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7082324)

BR

Brandon R.

Registered Behavior Technician

> "Offline editing does not always work for me when viewing files and accessing shared documents, and Google Workspace requires a strong Internet connection to use it efficiently."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6822531)

JK

Jack K.

Project Manager

> "The tools work comparably to the traditional Microsoft counterparts with some stronger collaboration ability. If your organization is choosing which suite of tools to use for Email, Document Storage, and..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7066506)

SF

Sandra F.

Educator

> "Full functionality assumes a stable internet connection; offline capabilities exist but are more limited and can be cumbersome for users who work frequently without connectivity.​"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7049707)

EC

Eli C.

Development

> "Their drive is one of the most useful tools as it allows for various users to work on a project at the same time, autosaving any changes or additions."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7021133)

LB

Logan B.

Owner

> "Lastly, not being able to utilize all the same formulas in Google Sheets that are in other popular programs (MS Spreadsheets, I'm looking at you) is frustrating at times."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7066878)

VR

Verified Reviewer

Marketing Manager

> "Switched to Workspace and was able to organize and host all my companies email addreses, while also sharing calendars and forms. "

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7091353)

VR

Verified Reviewer

Vice President

> "It can be a bit costly adding members to your business plan and some of the Google apps feel like they have less features that the Microsoft options."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7115469)

VR

Verified Reviewer

GESTOR

> "The overall experience with Google Workspace is usually very positive, with highlights including the integration between applications, real-time collaboration, and easy access to the cloud, despite limitations..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7069688)

VR

Verified Reviewer

Technical Support Engineer

> "The only downside, if I were to nitpick, would be that sometimes loading large CSV files in sheets take along time (over 2+min)."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7099876)

SF

Sandra F.

Educator

> "In my opinion Workspace becomes part of my daily routine, with Gmail, Drive, Calendar, and Meet working together in a way that feels natural and saves time."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7049707)

EW

Emma W.

Assistant Manager

> "frustration with Google Workspace support: long waits, ticket-only support at lower tiers, difficulty getting human assistance."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7044973)

AR

Amos R.

Owner

> "I love Google Workspace because it allows me to have a custom address email for my business and that makes me look more professional."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7039251)

VR

Verified Reviewer

Operations Manager

> "Another thing is that sharing settings and permissions in Drive can get confusing, especially for people who are not very tech-savvy, so that part could be a little more straightforward."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7111104)

Cordell S.

Operations Coordinator

> "It allows for overview of workspaces and the ability to share documents with our entire company."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7055268)

DJ

Dean J.

President

> "It drives me NUTS to have someone email me a Word or Excel document and you insist on opening it with your crap and force me to download it first to be a pro bypass yours to open with the Microsoft program it..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6845517)

RG

Rene G.

Quality Assurance Supervisor

> "The platform is intuitive, stable, and well suited for academic environments where teamwork, document control, and cloud access are essential"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7087439)

VR

Verified Reviewer

Presidenr

> "Admin settings and permission controls can also feel overwhelming at times, particularly for organizations managing many users."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7117475)

JK

Jack K.

Project Manager

> "The ability to sign into outside tools that your team might use via your Google Account is extremely easy when compared to disparate passwords and usernames as well as the plug ins from those tools into your..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7066506)

DM

Devin M.

Owner

> "The amount of times I’ve had to update this app and the app does occasionally delete items from my account."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7064315)

CQ

Chanda Q.

IVT

> "I can edit documents, spreadsheets, and slides with my team in real time without worrying about version control or missing files."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7030532)

BR

Becky R.

Musician

> "Just too many features and options under different tiers of the account from admin to user, and I spend a lot of time searching."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7045869)

VR

Verified Reviewer

Project specialist

> "Google workspace includes a lot of tools that we use daily and that are absolutely essential for our documents storage, sharing and collaboration."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7103650)

VR

Verified Reviewer

Developer

> "Additionally, while the tools are powerful, the lack of advanced formatting options in Google Docs and Sheets compared to dedicated software can be limiting for complex documents or spreadsheets Finally, files..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6565599)

VR

Verified Reviewer

Director

> "The cost effectiveness of the solution is almost unrivalled, and the depth and breadth of features make the Google Workspace suite a real competitor to established office software suites."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7077339)

MK

Madu K.

Proprietor

> "Complication of API integration, Lack of a proper working Gmail web interface."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7045876)

VC

Vicente C.

Quality Technician

> "What I liked most about Google Workspace is the features like Gmail, Google Docs, and Google Meet makes it easy to work with teams and manage tasks efficiently"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7104553)

SI

Stefano I.

Electronics engineer

> "The only disadvantages I can see are a cost plan not always clear (when you remove a user you still have to manually reduce the number of users or you will continue to pay for him/her) and the lack to upgrade a..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6641150)

VR

Verified Reviewer

Director of Staffing

> "Working with Google Workspace has been best case scenario in helping our business grow, it has allowed for smooth transitions and easy starts for new staff and its awesome to have a company platform for all of..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7005123)

VR

Verified Reviewer

ICT Center Director

> "Limited functionality for advanced users, dependence on Internet connectivity, storage limitations, learning curve for some admin features, pricing for enterprises, and compatibility Issues."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6598601)

MH

Martin H.

Purchasing Analyst

> "The use of Google Workspace allowed me to organize more effectively with various client teams. Whether through automating weekly reports with Sheets or incorporating Meet to facilitate virtual check-ins it..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6834826)

VR

Verified Reviewer

Development Manager

> "I dislike the character limit on my email signature, I wish I could have a message imbedded in my signature."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7041360)

JT

Jagruti T.

Project Manager

> "Google Workspace allows me to streamline crucial business processes ranging from remote work, instant messaging, video conferencing and team collaboration in one place."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7012947)

ML

Martin L.

sdr

> "The offline mode can be a bit hit-or-miss sometimes, which is frustrating if you have a spotty internet connection"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7105163)

PU

Philipp U.

Lead Engineer

> "Google Workspace is an amazing Google unification feature, and it has many of the security settings that an organisation could hope for."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7070053)

VR

Verified Reviewer

Sales and Marketing

> "The main downsides of Google Workspace include occasional issues with offline access, limited advanced features in the basic plans, and potential privacy concerns with data stored in the cloud."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6473169)

KC

Kyrah C.

Receptionist

> "Its strongest feature is its real-time collaboration tools — with apps like Docs, Sheets, and Slides making teamwork seamless, especially for remote teams."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6811020)

SC

Sheila C.

Owner and Graphic Designer

> "I've since attempted to restore many of the files using EaseUs recovery software and miscellaneous backups I have from other hard drives, but that has also turned into a disaster because when I start the copying..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6545480)

TH

Taralyn H.

Certified Patient Account Representative

> "I can star an email and find it quickly, I am able to manage how I want to receive my emails, manage my search history, store my pictures, I can easily set reminders for myself by simply saying, Hey Google and I..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7016345)

Aachal S.

Innovative Product Management Specialist

> "Formatting in Docs breaks sometimes when I export to PDF for external partners."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7084472)

ST

Sau T.

Training Manager

> "I use most of the Google applications in workspace on a daily basis, from email, chat, calendar, meets, sheets, drive, forms and Gemini, etc."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6852044)

JK

Jack K.

Project Manager

> "The pivot table panel in Google Sheets is quite annoying to use when compared to the 4 box panel of Excel."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7066506)

KC

Kyrah C.

Receptionist

> "The integration across Gmail, Drive, Calendar, and Meet creates a unified experience that boosts productivity and reduces app-switching."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6811020)

CM

Cara M.

Senior Client Manager

> "The one downfall that comes with using Google Workspace is that you can only collaborate with fellow Google users."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7020344)

KR

Kristen R.

AP Specialist

> "Google Workspace offers seamless interactions between all the programs you would need to use in a typical office setting, such as Gmail, Google Docs, shared Google calendars between coworkers for meetings, and..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6801101)

Tracie B.

Executive Director

> "The cost to add additional Google workspace users becomes expensive for small businesses and small non-profits."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7106344)

PM

Paolo M.

Market Research Analyst

> "Provides modern and advanced security features eg 2 step verification, data encryption and AI-based threat detection that gives poweful protection."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6761971)

VR

Verified Reviewer

Founder

> "Another thing is the storage limits; depending on the plan, Drive can fill up quickly, especially if you’re working with large files or media. And since Workspace relies on a strong internet connection, working..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6558209)

MD

Marco D.

Area Coordinator

> "I love Google Workspace ,in my everyday task it provides strong tools for communication,collaboration ,data management and organization which allow us to be more productive and work effectively."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6810259)

JK

Jack K.

Project Manager

> "There's really only two weak points to talk about with Google Workspace in terms of functionality and it does not have to do with the functionality themselves, but just not the most friendly user experiences."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7066506)

John M.

Insurance Specialist

> "It offers literally all the productivity apps I need at my workplace in one place. And the best part is that it integrates seamlessly with other applications in my software stack."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6777329)

NJT

Nusrat Jahan T.

Customer Service Associate

> "Also, a few advanced tools are locked behind higher-tier plans, which can get expensive for small teams."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7049572)

[View Reviews](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

## User interface

[Shift](https://www.capterra.com/p/169851/Shift/)

4.33 (327)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

4.70 (17,470)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Shift

16/47

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Inbox Management
-   Mobile App
-   Multiple User Accounts
-   Prioritization
-   Process/Workflow Automation
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes
-   Signature Management
-   Social Media Integration
-   Spam Blocker
-   Support Ticket Management
-   Tagging
-   Third-Party Integrations
-   Whitelisting/Blacklisting
-   Workflow Management

[See all features](https://www.capterra.com/p/169851/Shift/#features)

Google Workspace

Top features

33/47

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Inbox Management
-   Mobile App
-   Multiple User Accounts
-   Prioritization
-   Process/Workflow Automation
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes
-   Signature Management
-   Social Media Integration
-   Spam Blocker
-   Support Ticket Management
-   Tagging
-   Third-Party Integrations
-   Whitelisting/Blacklisting
-   Workflow Management

[See all features](https://www.capterra.com/p/247901/Google-Workspace/#features)

### Recognition

No recognitions have been awarded to Shift

No recognitions have been awarded to Google Workspace

### Deployment & support

Shift

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Google Workspace

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Shift

-   By Shift Technologies Inc.
-   Located in Canada
-   Founded in 2017

Google Workspace

-   By Google
-   Located in United States
-   Founded in

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