Guesty Lite vs Hostfully Property Management Platform: Which is a better fit?

Matthew F.: I'm Matthew. I'm the owner of The Lens Lodge. And I give Guesty For Hosts a 5 out of 5. Before Guesty For Hosts, I was just doing everything manually, and so it was taking a lot of time, answering all the guest questions, taking any inquiries that came in, responding to all the messages. And I basically just used Guesty For Hosts to automate the messages, and that saved me a bunch of time. I chose Guesty For Hosts, honestly, because it had great reviews and a YouTuber that I follow called Robuilt recommends it. And he is super good at Airbnbs, and he used them for all of his. And I kind of trust his judgment on that. Getting started with Guesty For Hosts was not too hard. The main thing that just took time was setting my automated messages, which is crafting those messages. But getting it set up to the platform was super quick, very easy as well, and pretty much had it up and running within a couple hours. All right, the recommendation that I would give, whether you're going to get Guesty For Hosts or another software, would be to go with Guesty For Hosts, simply because there's a lot of other softwares out there, but most of them are cheaper and harder to scale up with. So, if you do want to scale up your business, I would start with Guesty For Hosts. That way you can become familiar with the platform when you have a smaller number of properties and it'd be easier to scale up from there.

Holbrook: Hello, my name's Holbrook. I am the owner of Casa Encanto, which is short-term rental. And Hostfully is my property management system. And I give Hostfully a five-star review. I use Hostfully for their digital guidebook, but then I have them integrate my other OTAs, the booking.com, Vrbo and Airbnb. And I'm working on Google Travel or Google Vacations. And they then send out automated automatic messages to my guests. I use it for my calendar. I have another app, PriceLabs I use for my pricing. And then I'm going to start using Hostfully's direct booking site more. And I think that's where I need help with setting up social media. The thing that has impressed me right from the get-go with Hostfully is the attention they pay to customer support. Right from the beginning, the people that I've interacted with have been both very knowledgeable, professional, courteous, and have been able to take a newcomer and a relatively old newcomer to the short-term rental business through the whole process. And anytime I have any question or issue, they get back to me in a timely manner. And so I've been very, very happy with them. Well, as a professor, long time retired professor, I've had to do hundreds of letters of recommendation or phone interviews for candidates. And the question that always stumps me is, what do I like least about a candidate or what their weaknesses are because we always tend to pay attention to the negative as opposed to the positive. And so I think with Hostfully, sometimes it gets a little complicated going through, setting up everything. But that having been said, they have a lot of videos, they've instituted a Hostfully University that has courses. And so even in that relative weakness or something that I don't like, I still find that Hostfully addresses that.