elapseit vs CloudBlue PSA: Which is a better fit?

Elle E

Customer Development Manager

We love Project Pulse dashboard which is mega helpful to see the real progress of your project or phrase to see how many tasks were completed and how many you have still opened.

My only problem is that I cannot split my task with someone else. The Task management only allows one assigned person per task.

We are very happy with the product and also very happy with the helpful team.

There is no longer the case, everything we need is in one place and, I can access my account from everywhere, as long as I have an internet connection.

I like that it is user friendly ,it has many critical features for daily activities and it helps structure and track the planning.

If you have worked with applications before you know how frustrating it can be to not know whats going on, whats coming in the future, or what changes may have affected your work.

I love using Elapseit on a regular basis to plan projects ,tasks ,check resource planning etc. It makes my life easier to have such an amazing tool at hand.

Harmony is a fully featured, and incredibly well supported PSA software. Our platform team had spent countless hours investigating the best possible solution for our unique requirements.

The combination of Salesforce and ServiceMax was such a bad fit for us. Many of our processes had to be done outside of the system and we were losing valuable information.

Sophie S

Project Manager

Customer Service is exactly what you need - fast, informative, helpful and friendly. Fantastic supporting documentation for implementation and continuing use.

Also, when we had a problem, we had to "get people together" to gather all of the facts before we could answer the questions needed to solve issues since all information was spread out.

I must have spent countless days looking for the "right" PSA tool and I just kept coming back to Harmony, I love it. Happy to share my experience with anybody thinking about a new PSA.

On past systems I've used, it was difficult to see what happened with our customers after an initial sale.

It is a pleasure to work with the team at Harmony who provide excellent support and are always open to discuss additional features so the product is getting better every day.

We have come across a couple of small bugs but the team at Datalogic are so quick to respond that problems are sorted out straight away with little or no impact.