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Companies who want to manage, track, and automate every single step of their supplier lifecycle: pre-qualification, work permit management, site access monitoring, post-contract performance evaluation
Commercial service contractors (HVAC / Mechanical, Electrical, Plumbing, Refrigeration, Fire & Saftey) with 10+ technicians looking to GROW revenue, STREAMLINE business, and SUPERCHARGE their team.
The customer service is impeccable. We are also lucky to be supported by a great team at our Client (Bell).
The addition of employees is quite costly, and time consuming.
The customer services is absolutely great. Cognibox is strongly supportive from the implementation to contractor support.
Zero benefit for a contractor... that's a painful obligation costing a lot to just suffer.
Allows standardized management of subcontractors. Excellent quality of information.
I always print a copy off all the the trainings at the beginning of each months and there was no indication that the training was about to expired.
The chat box references that specific question. I also like the ability to jump right to any question that was not validated, so I didn't have to keep scrolling through the entire questionnaire.
How hard it is to assign someone training and when i hit the home button it does nothing.
Definitely a good value - nice offerings at the right price. Great experiences with customer service.
For example, the inability to delete a job that's been created in error and the only option available is to cancel the job and leave it in the system.
There have been great improvements over the past year, and I appreciate all of the time and effort the team has put into these continuous improvement efforts.
So you would think after expressing all this the implementation manager would get some help. No, they let him squirm and struggle.
From the Beginning , Middle and Now they have the best and fastest customer service. Training and implementation with Colleen made what seemed impossible very possible and was a pleasure to work with.
I don't like the glitches, sometimes it will change what you enter or default to previous data.
The speed is amazing and the ability to get to the information you need is so easy because it can be found in many different ways.
I want to be able to change the colors to indicate different types or jobs/workorders. Same with the drop down from the jobs tab.
Cognibox CMS
BuildOps
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