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Marketing and digital agencies.
Small and medium-sized businesses that rely on relationships and word-of-mouth marketing.
The platform is incredibly user friendly. I really like that I can send a link to all my social posts for approval - it's a great feature.
Right now its only the logo we can mess with, and we had to go through customer service and have them do it for us. And we are a design/marketing company!).
The look of the calendar tool and one-click approval process are HeyOrca's best characteristics. Before this, we used a word document - this is a major improvement.
If you change your password you have to reconnect the corresponding channels but it won't prompt you to do so until content fails to publish.
The content library is fantastic for organizing your posts and ideas. Scheduling is a breeze and the display of the calendar is excellent.
Sometimes the site loads really slow or is sluggish. And we have around 780GB internet speeds.
Also, the calendar view of what has been approved what hasn't is seriously so helpful to see what is still requiring approval. I can go on and on and on - Highly recommend.
Our client relations rep [sensitive content hidden] is amazing. Super responsive and so helpful when we are trying to navigate our account.
I have received some negative feedback from clients who feel like my email content is "spam", but that is on me more than Levitate.
SENSITIVE CONTENT] is outstanding with his knowledge and help to make sure this is working for our business. He cares and easy to get ahold and work over Zoom, call or email.
Inability to set up email campaigns for other users as the administrator.
Levitate has been fantastic. Easy to use tools and features, but what I like best is the support I get on a regular basis from my product manager and anytime I need help.
If you have customers or prospects that have multiple employees or hire new people, it is a real pain entering employees for the customer.
It is a great tool for building new clients and the automation features are a major plus. My concierge [sensitive content hidden] was amazing, polite, knowledgeable, and available.
I've set up more difficult apps for our firm before.
Prioritize real-user-identified key features according to your needs to find your best fit.
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