---
title: "Compare ManageEngine Endpoint Central vs JumpCloud 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare ManageEngine Endpoint Central and JumpCloud based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/170018-175092/ManageEngine-Desktop-Central-vs-JumpCloud-DaaS"
page_type: "comparison"
language: "en"
---

# ManageEngine Endpoint Central vs JumpCloud Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ManageEngine Endpoint CentralJumpCloud2/4 selected

[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.6 (1,865)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/)

[JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

[## ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.6 (1,865)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/)

Starting Price

$104.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

Based on [1,865 reviews](#user-reviews)

Positive

1,809

Neutral

40

Negative

16

[## JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting Price

$3.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [294 reviews](#user-reviews)

Positive

281

Neutral

12

Negative

1

## Summary

* * *

Key features rated by users

Features selected based on 5,983 reviews from it management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

Missing features

Feature ratings

Patch Management

4.6

Server Monitoring

NA

Security Tools

4.4

Remote Access/Control

4.6

Real-Time Monitoring

4.4

79%Fit

Not enough reviews

Feature ratings

Patch Management

4.3

Server Monitoring

5.0

Security Tools

4.4

Remote Access/Control

4.0

Real-Time Monitoring

4.0

User satisfaction

User satisfaction

4.6

User reviews[1,865](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.5

Customer support

4.5

User satisfaction

4.6

User reviews[294](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$104Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$3Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

IT administrators and security teams in mid-sized to large enterprises managing distributed, multi-OS device environments across on-premises, cloud, or hybrid infrastructure.

Best for

Small and midsize businesses, mid-market organizations, and managed service providers (MSPs) across healthcare, wealth management, SaaS, energy, and heavy industrial industries.

## User reviews

Pros & cons

AZ

Abderrahman Z.

IT support

> "The core strength of the Endpoint Central agent is its ability to bridge the gap between IT admins and remote endpoints. Whether you are managing laptops, desktops, or servers, the remote control..."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7147838)

MJ

Martin J.

\-

> "For example I have groups for patch management, self service portals for users, specific repeatable installation configurations but I always need to know what the group is called (or at least part of the..."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7138894)

SD

Sanka D.

Technical Lead

> "The patch management functionality is one of its strongest features, allowing us to deploy operating system and third-party application patches efficiently while maintaining compliance."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7178512)

JoL

João L.

Cybersecurity Analyst

> "The main drawback involves the limitations encountered when stepping outside the native options, which impacts the Ease of Use for advanced administrative tasks. When performing customized deployments..."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7172905)

Mohd Marezuan A.

Executive

> "It combines patch management, remote troubleshooting, software deployment, and asset tracking into a single platform, which significantly reduces the need for multiple tools."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7117557)

VR

Verified Reviewer

System Admin

> "Through the configuration deployment (push method) of endpoint management, there is no admin option to prioritize or see any current running tasks on clients which can sometimes stall a simple task for..."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7140576)

AK

ARJUN K.

system engineer

> "It is a robust and comprehensive tool that simplifies endpoint management by bringing multiple functions—such as patching, software deployment, remote support, and asset management—into a single platform."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7170428)

MS

Muralidhar S.

Global Head - IT

> "Reporting is the biggest gap for us when it comes to compliance based audit reports. When you need to demonstrate patch compliance for an audit, the built-in reports don't always give you the granularity..."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7166102)

SM

Spoorthi M.

Systems Analyst

> "It simplifies endpoint management by making it easier to deploy patches, track devices, and manage day-to-day support tasks, which improves efficiency."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7122268)

RS

Ryno S.

System Administrator

> "The interface can also feel overwhelming with too many tabs and settings, reporting customization is somewhat limited, and occasional agent or deployment issues need manual troubleshooting or support."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7131194)

KYAZZE R.

INFRASTRUCTURE ADMINISTRATOR

> "It really facilitates customer support and makes it easy in the we just access machines remotely and support users without issues, and it saves cost and is valued for money instead of us travelling to..."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7127209)

SS

Sreekumar S.

Sr System Administrator

> "Deployment Troubleshooting Can Be Challenging - One of the main drawbacks is the complexity involved in troubleshooting deployment issues. When software distribution or agent deployment fails, identifying..."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7159698)

MY

Mohammed Y.

Senior System Administrator

> "It has helped streamline endpoint management tasks, improve security posture, and reduce administrative overhead. While there are some areas for improvement, particularly in application control and..."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7135825)

Abhinandan Y.

Network Security Engineer

> "One drawback of ManageEngine Endpoint Central is that the initial setup and configuration can be complex, especially in larger environments with many endpoints."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7158003)

GA

Georges A.

IT Manager

> "The platform provides comprehensive features including remote troubleshooting, patch management, software deployment, asset management, and endpoint monitoring."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7172621)

MJ

Martin J.

\-

> "Due to that the bitlocker status in the inventory was usually outdated and didnt properly reflect the actual bitlocker status. BUT if I checked in the bitlocker management tab I saw the proper status and..."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7138894)

PK

Praveen K.

IT System Administration, Network and Security Engineer.

> "Features like computer inventory, remote command execution, BitLocker management, software inventory, and policy-based configurations are helpful for IT administration and endpoint compliance activities."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7189163)

LG

Lakshya G.

Cyber security Officer

> "Users frequently report that the reporting tool lacks flexibility, making it difficult to generate highly customized compliance reports without significant manual tweaking."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7156115)

AD

Abhijit D.

EM

> "It has helped streamline patching, deployments, and compliance management while reducing manual effort. Despite minor usability and reporting limitations, it delivers consistent results and strong..."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7148955)

LG

Lakshya G.

Cyber security Officer

> "Additionally, while the core agent is powerful, it can occasionally be resource-heavy on older endpoints, and the initial setup and configuration process for complex, multi-site networks can feel tedious..."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7156115)

AA

AZIZUL A.

IT Executive

> "Endpoint Central provides a comprehensive centralized endpoint management solution with strong patching, remote troubleshooting, and reporting capabilities that significantly improve operational..."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7140844)

PB

Paul B.

Head of IT

> "One minor drawback is that certain updates are occasionally missing from the catalog and have to be uploaded manually, which can add extra effort in specific scenarios."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7128358)

SD

Sanka D.

Technical Lead

> "The solution has improved endpoint visibility, reduced manual effort, and enhanced security compliance across our environment. While there is room for improvement in reporting and user experience, it..."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7178512)

FG

Femi G.

IT Project Engineer

> "This delay can affect real-time updates, patch deployments, and remote troubleshooting sessions, especially when devices are outside the corporate network or connected through slower internet connections."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7105994)

MK

Madhusudan K.

Sr. System Administrator

> "With Endpoint Central, we are able to automate routine administrative tasks such as software deployment, patch updates, and asset management, which helps in improving overall productivity and reducing..."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7173295)

JS

Jay S.

Network Administrator

> "The only downside i would see of this product is there is a lot of tabs to click through, so understanding where to go for each section is sometimes a bit tough. But unlike other products on the market..."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7118647)

Việt Anh N.

System Admin

> "It simplifies patch management, software deployment, and asset tracking in a single platform, saving both time and effort for administrators."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7145362)

Việt Anh N.

System Admin

> "One of the main drawbacks of ManageEngine Endpoint Central is that the initial setup and configuration can be complex, especially for new users without prior experience."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7145362)

CC

Cheasing C.

Support Engineer

> "It has helped streamline endpoint management, improve patch compliance, and reduce support response times. While there are some areas that could be improved, particularly around reporting flexibility and..."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7170947)

KA

Kris A.

Helpdesk Technician

> "This makes it difficult to automate policy deployments that need to follow a fluid AD structure, often requiring manual workarounds or separate scripts to ensure the right users are targeted as they move..."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7081652)

RK

Rahul K.

Sr. Enterprise Management Specialist

> "The platform provides a comprehensive and centralized solution for managing endpoints, including patch management, software deployment, and remote troubleshooting."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7166779)

Damir A.

Head of IT Infrastructure

> "The menus can be unintuitive and somewhat cluttered, which makes finding specific settings or jumping between different management modules unnecessarily complicated at times."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7146282)

MI

Mohammad I.

IT Systems and Cloud Officer

> "Endpoint Central is my top app for managing the company's endpoints, and applying patches on them, installing/uninstalling software, and the best assets management in the market."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7115165)

EM

Eric M.

Infrastructure Systems Analyst

> "The SSP on clients is not as responsive as I expected, meaning that when you hit install on updates, it's not clear what's in progress or what is taking place."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7126526)

PCR

Prem Chandra R.

Associate Manager Admin and IT

> "ManageEngine Endpoint Central has helped us streamline patch management, device monitoring, software deployment, and compliance reporting from a single console."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7169150)

LB

Leonardo B.

IT Analyst

> "Also, some features available in the on-premises version are still not available in the cloud version, which can slightly limit usage depending on the environment’s needs."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7154705)

MF

Mohammad F.

IT Manager

> "The platform offers good value for money and helps reduce administrative effort. While the interface could be more modern and some advanced reporting requires additional configuration, the product is..."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7173069)

JM

Joshua M.

IT Operations Engineer

> "The only real drawback is the initial learning curve. When you first start using the platform, navigating the menus can be a bit frustrating because certain settings and configurations are tucked away in..."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7188565)

VR

Verified Reviewer

Senior System Administrator

> "It provides an excellent unified platform for centralizing asset management, endpoint security, and comprehensive reporting across all devices."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7120038)

CQ

Connor Q.

Team Lead

> "It feels unpolished and sometimes the terminology and features don't align with the functionality they provide; eg interfaces can feel a bit basic; the functionality you might get to align with..."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7092586)

MR

Mahesh R.

client management tool admin

> "What I liked most about ManageEngine Endpoint Central is its centralized management capability, which allows us to manage, monitor, and control endpoints from a single console."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7134053)

VR

Verified Reviewer

Sys Admin

> "Am yet to find some, but at times I feel when you manually patch vulnerabilities, the ME dashboard does not efficiently lower the count of vulnerabilities."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7116755)

VR

Verified Reviewer

Sr.Technical Support Executive

> "What I like most about ManageEngine Endpoint Central is its centralized management capability, which makes patch management, software deployment, remote troubleshooting, and endpoint monitoring simple and..."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7140902)

SK

Satish K.

Sr Network Admin

> "customization of reports and filters are not easy, also agent installation and troubleshooting of patch fail error sometimes not easy to diagnose"

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7169616)

WM

Wisam M.

IT Manger

> "It brings together patch management, software deployment, remote control, and asset management into a single console, which really reduces the need for multiple tools."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7142938)

DL

Dmitry L.

Cloud Systems Engineer

> "From an administrative perspective, it can be somewhat burdensome to continuously install hotfixes and reconfigure servers to maintain optimal performance."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7186278)

AK

ARJUN K.

system engineer

> "It combines patch management, software deployment, remote troubleshooting, asset tracking, and security enforcement in a single, easy‑to-use console."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7170428)

InG

Iván G.

Field Services and system engineering

> "Additionally, customer support can sometimes be slow to respond to complex technical issues, and some of the out-of-the-box reports could be more customizable"

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7157463)

DG

Daniel G.

Senior IT Manager

> "The platform helped reduce manual administrative tasks and improved visibility across devices in the environment. While there was a learning curve with some advanced features and occasional interface..."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7147279)

II

Iftikhar I.

Analyst, Systems and Networks

> "Steep learning curve, slow UI at times, complex setup, limited customization, and support delays."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7153672)

AS

Akbar S.

Senior IT Analyst

> "The solution offers centralized device management, enabling administrators to monitor, configure, and manage desktops, laptops, servers, and mobile devices from a single console."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7176981)

VR

Verified Reviewer

IT Security Officer

> "Performance can be inconsistent at times, especially in larger environments or when running resource‑intensive tasks like patch scans and report generation."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7126630)

Renz Ryan R.

Implementation Engineer

> "It makes managing and securing mobile devices easy, allowing for remote configuration, policy enforcement, and app management—all from a single console."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7114474)

MC

Mike C.

IT Systems Engineer

> "The lack of options available for the OS deployments, I think there needs to be more options available to apply config/scripts during the provisioning phase."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7171174)

SC

Suraj C.

Technical Support

> "I liked the centralized endpoint management, which allows seamless patching, remote troubleshooting, and software deployment from a single interface, improving efficiency and compliance."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7166124)

TM

Thamaraiselvan M.

Senior Network Administrator

> "Reporting and console performance may occasionally be slow in large environments, and troubleshooting agent-related issues can require additional effort."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7165886)

SP

Scott P.

IT Infrastructure and Cyber Analyst

> "It provides a comprehensive, all-in-one solution for endpoint management, making it easier to manage devices, deploy software, and maintain security across the estate."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7115213)

OR

Okiror R.

Cloud Engineer

> "Reporting for encryption compliance and application control lacks depth and flexibility for audit and security review purposes."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7139230)

SR

Salvador R.

Sr

> "What I liked most about EndPoint Central is the patch automation and self-service; this greatly facilitates the control of equipment in the company and considerably reduces vulnerabilities in them."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7150795)

VR

Verified Reviewer

IT Assistant Manager

> "Some reports and patch deployment tasks may take longer than expected, and troubleshooting certain agent issues can require additional manual effort."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7122737)

LG

Lakshya G.

Cyber security Officer

> "It simplifies daily operations by combining patch management, software deployment, asset tracking, and remote troubleshooting into a single console."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7156115)

VR

Verified Reviewer

Team Lead IT Infra

> "In terms of performance, the console can occasionally lag, especially when handling large scale environments or generating detailed reports."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7118484)

AM

Alessandro M.

System Engineer

> "During testing, I was able to manage patch deployment, software distribution, drive mapping configurations, Active Directory integration, BitLocker policies, and remote office management from a..."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7187992)

SM

SRINIVAS M.

Associate Director IT Security and Compliance

> "Additionally, support response times can sometimes be slow, and documentation may not always be detailed enough for troubleshooting complex issues."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7132871)

VR

Verified Reviewer

Sys Admin

> "As a sys admin manage engine makes my work easy hunting threats and patching vulnerabilities, while running a team of helpdesk support utilizes Remote Control to efficiently support users\[no need to walk..."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7116755)

VJ

Viswanath J.

IT Team Lead

> "Network/agent communication delays, especially on laptops showing offline status, contribute to transfer bottlenecks."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7120029)

TS

Talvinder S.

ICT SUPPORT

> "The best thing about ManageEngine Endpoint Central is its automation + centralized control—it lets you manage patching, software, and devices from one place, reducing manual IT work a lot."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7133942)

SK

Surendra K.

IT Admin

> "Application Deployment needs to be improved, And currently the Apple tab is not able to manage without the MDM licenses"

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7125498)

JB

Jerome B.

IT Technician

> "I like the endpoint management experience, where I can deploy different types of configurations to computers, such as setting up network printers, running scripts, and managing software patches."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7183182)

HN

Husain N.

Senior IT Support

> "The system can also be slow at times when loading device details, and advanced options like custom scripts can be hard for new users to understand"

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7047009)

DB

Darko B.

system admin

> "The platform provides a comprehensive and centralized solution for endpoint management, allowing efficient control over patching, software deployment, asset management, and remote troubleshooting."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7126265)

VR

Verified Reviewer

Head of Technology Services

> "One instance saw me on a call with the account manager to fix an issue, but the tech support engineer 'could not' dial in and therefore I had to speak on the phone whilst talking to the engineer in the..."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7156265)

EL

Edier L.

Network administrator

> "I'm like the solution, It is very functional and cover multiple IT management areas, helps with organizational deployment for applications and configurationtions that are very usefull for the company."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7116081)

SR

Salvador R.

Sr

> "Furthermore, when trying to install a program that requires administrator privileges, the screen just locks, and I can't enter my credentials."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7150795)

AD

Abhijit D.

EM

> "The centralized console simplifies day‑to‑day device management across Windows, macOS, and Linux, making it effective for enterprise environments."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7148955)

Farhad F.

VP of Information Technology and IT

> "In addition, macOS administration has more limitations compared to other operating systems, which reduces automation and flexibility in managing Apple endpoints at scale."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7067659)

MF

Marwan F.

Senior System Administrator

> "Asset Visibility: IT administrators appreciate the depth of hardware and software inventory tracking, which provides real-time visibility into device health, warranty status, and compliance."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7131579)

IA

Irfan A.

IT Support Engineer

> "At times, the UI can feel slightly outdated, and performance may slow down when handling a large number of endpoints."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7125529)

VR

Venkatesh R.

IT Manager

> "ManageEngine Endpoint Central has been useful for our day-to-day Information Technology operations because it gives one central place to manage endpoints, patches, software deployment, remote support,..."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7144830)

VR

Verified Reviewer

Sr. System Administrator

> "Reporting issue comes sometimes, like after patch update, we can see the patch is updated at the endpoint side but on the manage engine portal side machine is still showing pending and syncing time taking..."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7096494)

SR

Shia R.

IT and Security Officer

> "The platform delivers excellent value for money and includes all the features an MSP needs to manage and secure endpoints across different environments."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7154741)

Việt Anh N.

System Admin

> "The interface, while functional, can feel slightly outdated and cluttered in certain areas."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7145362)

TV

Thore V.

Systemadministrator

> "For the price point, it offers some of the best value for money in the UEM space, especially for mid-to-large sized enterprises."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7126124)

VR

Verified Reviewer

IT Security Officer

> "The user interface, while functional, can feel cluttered and less intuitive, particularly for new users."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7126630)

SM

Spoorthi M.

Systems Analyst

> "Overall, ManageEngine Endpoint Central is a convenient and cost-effective solution that delivers strong value for the money."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7122268)

MB

Morne B.

SVP IT

> "The interface can feel a bit crowded at times, especially when first getting started."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7150610)

JSP

Jaspreet Singh P.

ICT Service Desk Team Lead

> "ManageEngine Endpoint Central offers excellent value for money, providing a wide range of endpoint management features at a competitive price."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7042665)

VR

Verified Reviewer

Gestor de Infraestructura

> "The user interface feels a bit outdated and cluttered."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7158414)

Surya K.

Senior systems engineer

> "The interface is practical, and the automation features help improve efficiency and visibility in day-to-day operations"

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7157978)

KM

Kris M.

IT Specialist

> "There is no anti-virus integration that I have seen. "

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___3167831)

Makrand B.

Sr. Vessel IT Support

> "also the easyness of the application usage gives you good vibe to work with support and implementaition of the application."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7128355)

NO

Niyi O.

Cloud Business

> "It was a bit difficult to integrate with the thin client systems we were using."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___2624280)

MM

Manikanta M.

Network Administrator

> "The interface is intuitive and doesn’t overwhelm new users, which makes daily operations smooth."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7031446)

JN

Jason N.

Technical Support Engineer

> "Does not integrate well with AWS."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___2892880)

SP

Scott P.

IT Infrastructure and Cyber Analyst

> "The interface is fairly intuitive once you become familiar with it."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7115213)

MB

Moetaz B.

Senior Consultant

> "Most of the time, I can’t find explanations for certain behaviors, so I end up having to test repeatedly just to understand how things actually work."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7154529)

MF

Mitchell F.

IT Support Officer

> "I love that with Endpoint Central; the integration of PowerShell and a built-in file manager make managing endpoints fast and simple."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7049863)

MP

Mani P.

IT Operations Manager

> "The drawback is that Endpoint Central is not a "set-it-and-forget-it" tool—it's powerful but complicated."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7042815)

FO

Felipe O.

Security Information Analyts

> "It has many modules and integrates easily with other solutions from the Management Engine."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7071459)

NR

Namit R.

Executive

> "i think it's difficult to answer for this query."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7128240)

JF

Jun F.

System Administrator

> "Integration with other tools is very scalable"

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7156132)

MA

Mohammed A.

IT Admin

> "User Interface is not friendly which makes it difficult to use it."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___6327266)

JP

Julapong P.

Group Head, ICT Operations

> "Easy to integrate with the Zoho products e.g. ServiceDesk Plus."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7165109)

InG

Iván G.

Field Services and system engineering

> "Additionally, customer support can sometimes be slow to respond to complex technical issues, and some of the out-of-the-box reports could be more customizable"

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7157463)

PP

Perman P.

ICT System and Network Analyst

> "I choose this product because easy to use and already familiar with another ManageEngine product such ADManager Plus, OpManager"

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7169633)

SM

SRINIVAS M.

Associate Director IT Security and Compliance

> "Additionally, support response times can sometimes be slow, and documentation may not always be detailed enough for troubleshooting complex issues."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7132871)

DK

Davi K.

JR security Analyst

> "The tool is intuitive, persistent, and robust."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7172650)

RK

Rahul K.

Sr. Enterprise Management Specialist

> "In some cases, the support provided after raising a ticket is not up to the expected standard."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7166779)

GU

Gizem U.

IT Systems Specialist

> "It's easy to use and I can find everything what I search for."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7131148)

MFF

Mohammed F. F.

Developer

> "I am still looking for the bad service to make a comment about; my bad experience is yet to be meet and I am not hoping to feel that."

[See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7169007)

[View Reviews](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/)

Niraj K.

System Analyst

> "It allows administrators to manage users, devices, and access controls from a single, cloud-based console, which significantly reduces complexity and..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175471)

Deepak B.

Pre Sales - Tech Consultant

> "Weak Native Reporting: The built-in compliance and reporting tools lack polished executive dashboards, often forcing administrators to export raw data..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538)

Vivek P.

System Administrator

> "Its password management and single sign-on features improve both security and user convenience, while remote device management allows IT teams to..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178570)

BK

Bharath K.

Engineering Lead

> "The initial setup, particularly wiring up Apple Business Manager and getting the Google Workspace sync configured correctly, has a learning curve that..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175668)

DK

Datha K.

System Admin

> "I found the interface to be well organized, and features like single sign-on, multi-factor authentication, and device management helped improve both..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845)

Deepak B.

Pre Sales - Tech Consultant

> "Offboarding Billing Pitfall: When offboarding employees, JumpCloud continues to bill for suspended users; billing only ceases once the user account is..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538)

DK

Datha K.

System Admin

> "I also appreciate its strong focus on security, with features such as multi-factor authentication, single sign-on, and conditional access, which help..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845)

MaJ

Matías J.

VP ETECH

> "Advanced Data Visualization & Global Admin RBAC Scoping: While the Directory Insights provide raw telemetry, the native reporting lacks the high-level..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562)

VR

Verified Reviewer

DevOps Engineer

> "It helped us simplify identity and access management by bringing authentication, device management, SSO, and security controls into a single platform."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175544)

JD

Jason D.

Director of IT

> "Installer redesign a while back for the msi made it a slight bit more painful to do the install do to auto button placement when trying to paste the..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175794)

DK

Datha K.

System Admin

> "It provides a centralized way to manage users, devices, and security policies across different operating systems, making administration more efficient."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845)

AGS

Archangel Gabriel S.

Desktop Support Engineer

> "It can only apply or set policies on the device not on the specific users, so even the local administrator user profile account is affected by the..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7073150)

Bibek M.

System and Network administrator

> "Its Remote Access and Team Collaboration features help streamline IT administration, and overall it delivers good Value for Money by combining..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176035)

DK

Datha K.

System Admin

> "The initial setup and policy configuration may require a learning curve, and troubleshooting can sometimes be time-consuming due to the wide range of..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845)

Deepak B.

Pre Sales - Tech Consultant

> "Generous Free Tier: JumpCloud offers a Free for 10 tier that gives smaller operations full platform access for up to 10 users and 10 devices without a..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538)

AG

Abenezer G.

IT Support Specialist

> "The experience can feel inconsistent, with occasional issues in applying policies and syncing devices."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177580)

Vivek P.

System Administrator

> "I liked most about JumpCloud is that it provides a centralized platform for managing users, devices, and access across different operating systems."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178570)

DP

Dipak P.

System Admin

> "The main downside for me is that some of the more advanced settings aren’t always obvious at first—you sometimes have to click around a bit or dig..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

Deepak B.

Pre Sales - Tech Consultant

> "Cross-Platform Flexibility: IT admins can seamlessly manage users and enforce security policies across Windows, macOS, and Linux devices from a single..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538)

VR

Verified Reviewer

Technical Team Lead

> "Also they don't have a screen sharing functionality for Android Devices."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175558)

MK

Marko K.

Cloud Specialist

> "It handles identity and access needs—like LDAP, RADIUS, AD integration, and Google Workspace syncing—all from one place."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177983)

IFR

Ian Faulo R.

Service Desk Engineer

> "There are times when the agent runs into sync or connectivity issues, which can be a bit frustrating and usually requires extra troubleshooting."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

VS

Vivek S.

System Administrator

> "We use it every day to manage users, devices, and passwords, and it has made those tasks much easier—especially with our remote team."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175625)

VR

Verified Reviewer

DevOps Engineer

> "The pricing can become expensive as the number of users and required features increase."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175544)

Emilia G.

IT Specialist

> "The device management features (commands, policies, MDM enrollment) are flexible, and the API/PowerShell support makes automation straightforward."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175782)

Deepak B.

Pre Sales - Tech Consultant

> "It also lacks native network printer management."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538)

MY

Mohammed Y.

System Admin

> "JumpCloud is a cloud-based directory platform that helps organizations manage user identities, devices, and access in the Org."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824)

MK

Marko K.

Cloud Specialist

> "The level 1 customer support has occasionally been a bit underwhelming, although that is quite common these days."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177983)

Emilia G.

IT Specialist

> "Cross-platform support is solid; we run a mixed Mac and Windows fleet and JumpCloud handles both without needing a separate MDM for each."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175782)

VS

Vivek S.

System Administrator

> "The only downside I noticed was that some of the advanced features took a bit of time to figure out."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175625)

VR

Verified Reviewer

IT Service Desk Engineer

> "It provides a centralized, cloud-based solution for managing users, devices, and access, which simplifies IT administration and enhances security."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065798)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud doesn't possess the ability to create custom fields for devices in order to store additional information"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

GP

Giovanni P.

IT Manager

> "Jumpcloud includes more tools than other SSO solutions: MDM, Password Manager, Computer Management. And it is fully compatible with Apple and Windows"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060007)

PU

Philipp U.

Lead Engineer

> "The application is slightly clunky - my use case of simple management for a small business is often slightly tricky."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059950)

SM

Shake M.

Senior it manager

> "Being able to manage users, enforce security policies, handle authentication, and oversee both Windows/macOS devices from a single console has..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972)

LH

Liz H.

Executive Assistant

> "At times even when asking for permission via mobile device there are kinks that don’t allow notifications to come through even though notifications..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562)

MY

Mohammed Y.

System Admin

> "However, the interface can be slightly complex for beginners, and setup may take some time. Despite that, it’s a powerful tool for organizations..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824)

SJ

Steve J.

IT Manager

> "Sometimes we get to check out new offerings, but then they become paid, and I have now wasted a bunch of time if we decide not to use the product."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060259)

DK

Dima K.

IT DevOps

> "Works well and covers together few OS and allows you to manage the devices and users from one place, lately also can work as update manager, have yet..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060412)

MH

Michael H.

Robotics and IT Technician

> "Installing agents on macs is a bit of pain (due to macs of course)"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975)

MC

Mac C.

CISO

> "I chose JumpCloud so I wouldn't have to rely on Microsoft so much (Azure AD in particular), and in many ways, JC has allowed me to do this especially..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059978)

MaJ

Matías J.

VP ETECH

> "Instead of paying for and managing four different agents on the endpoint, we now manage one."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562)

AK

Akash K.

AM - IT

> "Excellent support for Windows, macOS, and Linux endpoints, making it ideal for heterogeneous IT environments."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175692)

KT

Kazuhiro T.

Engineer

> "Dynamic IP address is NOT supported."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059487)

DP

Dipak P.

System Admin

> "I like that it works smoothly across different operating systems and that most routine tasks—like onboarding new employees or enforcing security..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

SM

Susan M.

CISO

> "The price has been increasing day by day, which impacts our budget planning."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061224)

Niraj K.

System Analyst

> "What I like most about the JumpCloud Directory Platform is its unified approach to identity and device management."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175471)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud doesn't have a quick method of accessing our integrated platform"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

PY

Pankajj Y.

AM IT infra and Security

> "The admin console is highly intuitive for basic identity access management, saving our team a lot of time."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176098)

AF

Angel F.

IT Manager

> "Limited reporting features, occasional syncing issues"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6579607)

RVU

Robert Vince U.

Desktop Suppoer Engineer

> "It is often viewed as the ideal solution for companies that have outgrown traditional on-premises directories or those that were "born in the cloud"..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059962)

EP

Eli P.

Centralized Services

> "This can cause confusion for less experienced technicians."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6820255)

MY

Mohammed Y.

System Admin

> "JumpCloud also enables secure access to applications, networks, and systems from anywhere."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824)

AG

Ajay G.

IT and Devops

> "The product is somewhat complex to use and has a steep learning curve."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7007715)

AG

Archie G.

IT Manager

> "JumpCloud's password management and access controls are pretty solid, and we've had no major issues with it."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7183101)

SK

Santhosh K.

SOC Analyst

> "the potential of inefficiency and errors induced by having to push the command each time a selection is made-Pushing the command on a routine basis..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

MY

Mohammed Y.

System Admin

> "Overall, JumpCloud provides a reliable and centralized platform for managing users, devices, and access."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824)

MM

Meenakshi M.

Project Coordinator

> "Offline device support is lacking some functionalities - such as locking an offline device."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4970054)

AK

Akash K.

AM - IT

> "Strong security capabilities through policy enforcement, conditional access, and device compliance."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175692)

ED

Emily D.

HRBP

> "Not always easy to authenticate - authenticator needs to be downloaded as a seperate app, and sometimes it expires within seconds even though you have..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3845908)

SM

Shake M.

Senior it manager

> "I appreciate most about JumpCloud is the way it unifies identity, device, and access management into one platform."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972)

ME

Moses E.

Managing Director

> "Without proper training, it could be dangerous to make changes in the settings and configurations."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4589816)

WM

William M.

IT Jr. Systems Administrator

> "Even more so now that we have the Automated Device Enrollment enabled for macOS, this process is even more seamless and so far has allowed us..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

SK

Santhosh K.

SOC Analyst

> "As a result, devices may become vulnerable to security threats or stop working correctly."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

Bibek M.

System and Network administrator

> "I also appreciated the Remote Access capabilities, which simplified device administration from anywhere."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176035)

DW

Danny W.

Technical Team Lead and Systems Administrator

> "Customer Service takes ages (no international support outside US business hours), we had our account suspended and it took over 5 days to get access..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181844)

CD

Corbin D.

Security Engineer

> "Great features, logging, reporting, and an API and webhooks for anything you might want to build on top of it!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061035)

AP

Ari P.

CISO

> "Integrating more 3rd parties for SSO, sometimes AV's dont like the powershell jumpcloud runs and blocks it."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3183023)

Rajiv T.

Network Secuirty Engineer

> "My overall experience with JumpCloud has been positive, especially for managing users and devices from a single cloud platform."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175643)

RK

Ravit K.

Head of Operations

> "There's a bug and it locks our users, especially in Ubunto but also in Macs and it caused a HUGE inconvenience for us."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193554)

SV

Steven V.

IT Administrator

> "The ability to also add phones and other devices is nice too."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175619)

JT

Jon T.

Senior Manager of Technical Operations

> "Deploying JumpCloud in a zero touch flow when using a 3rd party MDM is not well supported."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181837)

DP

Dipak P.

System Admin

> "In short, JumpCloud has made our identity and device management more efficient, more secure, and generally less stressful."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

AA

Arockia A.

Senior Manager

> "Custom package deployment through chocalatey is pain for the admin to setup securely"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181927)

DP

Dipak P.

System Admin

> "Our team uses a mix of Windows and Macs, and JumpCloud manages both without me having to babysit anything."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

ZM

Zachary M.

Asociate IT Admin Engineer

> "Certification renewal requires the same account, this was likely implementation error on our end, but caused major headaches)"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3197366)

KP

Katrina P.

IT Analyst

> "I like that it fosters team collaboration and provides easy deployment and remote access of services and projects."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7049585)

SP

Sanjay P.

pres

> "some of the functions are clunky, and reporting could be better."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193491)

Rajiv T.

Network Secuirty Engineer

> "It’s easy to manage across Windows, macOS, and Linux, with strong security features like MFA."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175643)

DS

Dror S.

Head of IT

> "lack of Linux support compared to Windows & MAC"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181945)

LT

Laura T.

Marketing - Designer

> "The interface is user-friendly and the ability to manage multiple systems and applications from one platform is a game changer."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6510150)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud doesn't have a quick method of accessing our integrated platform"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

VS

Vivek S.

System Administrator

> "The interface is easy to use, the platform is reliable, and once everything is set up, it just works."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175625)

MS

Marco S.

CSO

> "Currently, Linux is behind with little functionality compared with the others."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182693)

OD

Oscar D.

IT Manager

> "The user interface is very simple and visually appealing."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7131798)

DA

David A.

IT manager

> "integrations arent the easy and documentation is too general"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193514)

SV

Steven V.

IT Administrator

> "Good and easy to use UI with lots of functionality."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175619)

MK

Marko K.

Cloud Specialist

> "The level 1 customer support has occasionally been a bit underwhelming, although that is quite common these days."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177983)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud integration allows us to make sure the information stays consistent by providing additional redundancy."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

EP

Eli P.

Centralized Services

> "This can cause confusion for less experienced technicians."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6820255)

IFR

Ian Faulo R.

Service Desk Engineer

> "The integrations with other tools are also very helpful and save a lot of time."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

DS

Dror S.

Head of IT

> "lack of Linux support compared to Windows & MAC"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181945)

FS

Francisco S.

Developer

> "The software is easy to use and integrates well with other tools."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6575615)

MC

Marty C.

Senior IT Security Operations Engineer

> "Without paid support, it can be difficult to adapt to using Jumpcloud if you're not familiar with Active Directory and Group Policies."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2400121)

[View Reviews](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

## User interface

4.64 (1,865)

4.64 (294)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

Adaptive Learning

120

Important

ManageEngine Endpoint Central

Top features

32/50

-   Access Controls/Permissions
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Autonomous Task Execution
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Cross-system Integration
-   Dashboard
-   Data Import/Export
-   Decision Making
-   Disaster Recovery
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   ITIL Policy Compliance
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Multi-step Planning
-   Natural Language Interaction
-   Patch Management
-   Personalization and Recommendation
-   Proactive Assistance
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Threat Detection
-   Ticket Management
-   Unified Communications Platform
-   Workflow Automation
-   Workflow Management

[See all features](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#features)

JumpCloud

29/50

-   Access Controls/Permissions
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Autonomous Task Execution
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Cross-system Integration
-   Dashboard
-   Data Import/Export
-   Decision Making
-   Disaster Recovery
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   ITIL Policy Compliance
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Multi-step Planning
-   Natural Language Interaction
-   Patch Management
-   Personalization and Recommendation
-   Proactive Assistance
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Threat Detection
-   Ticket Management
-   Unified Communications Platform
-   Workflow Automation
-   Workflow Management

[See all features](https://www.capterra.com/p/175092/JumpCloud-DaaS/#features)

### Recognition

ManageEngine Endpoint Central is recognized as a top-rated tool in 3 Capterra Shortlist reports

JumpCloud is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

ManageEngine Endpoint Central

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

JumpCloud

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ManageEngine Endpoint Central

-   By Zoho
-   Located in United States
-   Founded in 1996

JumpCloud

-   By JumpCloud Inc.
-   Located in United States
-   Founded in 2012

## Popular Comparisons

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[JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

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[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.64 (1,865)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/)

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4.6

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[JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

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$3/month

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4.4

Features

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4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/172127-175092/Rippling-vs-JumpCloud-DaaS)

[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.64 (1,865)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/)

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$104/month

Price

$1950/year

4.6

Features

4.7

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/170018-174535/ManageEngine-Desktop-Central-vs-PDQ-Deploy)

[JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

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$3/month

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4.4

Features

4.7

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/175092-180609/JumpCloud-DaaS-vs-Action1-RMM)

[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.64 (1,865)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/)

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4.6

Features

4.7

4.5

Ease of Use

4.4

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[JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

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Contact vendor for pricing

4.4

Features

4.5

4.6

Ease of Use

4.7

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[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.64 (1,865)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/)

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4.6

Features

4.7

4.5

Ease of Use

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[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.64 (1,865)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/)

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[JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

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