# Compare ManageEngine Endpoint Central vs JIRA Service Management 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ManageEngine Endpoint Central and JIRA Service Management based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/170018-227102/ManageEngine-Desktop-Central-vs-JIRA-Service-Management --- # ManageEngine Endpoint Central vs JIRA Service Management Features and Cost Comparison Last updated May 18th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ManageEngine Endpoint CentralJIRA Service Management2/4 selected [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.6 (1,632)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.5 (769)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) [## ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.6 (1,632)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting Price $795.00/year Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment Based on [1,632 reviews](#user-reviews) Positive 1,579 Neutral 37 Negative 16 [## JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.5 (769)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) Starting Price $20.00/month Value-for-Money 4.3 Functionality 4.5 Ease of Use 4.2 Customer Service 4.3 Reviews Sentiment Based on [769 reviews](#user-reviews) Positive 705 Neutral 49 Negative 15 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 4,274 reviews from it management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Patch Management 4.6 Server Monitoring NA Security Tools NA Real-Time Monitoring NA Remote Monitoring & Management NA 63%Fit Missing features Feature ratings Patch Management 4.3 Server Monitoring NA Security Tools NA Real-Time Monitoring 4.5 Remote Monitoring & Management 5.0 User satisfaction User satisfaction 4.6 User reviews[1,632](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Ease of use 4.5 Functionality 4.6 Value for money 4.5 Customer support 4.5 User satisfaction 4.5 User reviews[769](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) Ease of use 4.2 Functionality 4.5 Value for money 4.3 Customer support 4.3 Price starts from Price starts from $795Per User, Per Year - Free version - Free trial Price starts from $20Per User, Per Month - Free version - Free trial Best for Best for ManageEngine Endpoint Central is used by IT administrators, security teams, system administrators, network managers, and organizations requiring endpoint management and security solutions. Best for Jira Service Management is used by IT support teams, IT operations departments, HR departments, engineering teams, facilities managers, and enterprise organizations. ## User reviews Pros & cons Mohd Marezuan A. Executive > "It combines patch management, remote troubleshooting, software deployment, and asset tracking into a single platform, which significantly reduces the need for multiple tools." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7117557) MJ Martin J. \- > "For example I have groups for patch management, self service portals for users, specific repeatable installation configurations but I always need to know what the group is called (or at least part of the name) to find it in the custom..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7138894) SM Spoorthi M. Systems Analyst > "It simplifies endpoint management by making it easier to deploy patches, track devices, and manage day-to-day support tasks, which improves efficiency." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7122268) VR Verified Reviewer System Admin > "Through the configuration deployment (push method) of endpoint management, there is no admin option to prioritize or see any current running tasks on clients which can sometimes stall a simple task for hours when it takes seconds to..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7140576) KYAZZE R. INFRASTRUCTURE ADMINISTRATOR > "It really facilitates customer support and makes it easy in the we just access machines remotely and support users without issues, and it saves cost and is valued for money instead of us travelling to various branches to install the..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7127209) FG Femi G. IT Project Engineer > "This delay can affect real-time updates, patch deployments, and remote troubleshooting sessions, especially when devices are outside the corporate network or connected through slower internet connections." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7105994) MY Mohammed Y. Senior System Administrator > "It has helped streamline endpoint management tasks, improve security posture, and reduce administrative overhead. While there are some areas for improvement, particularly in application control and initial setup complexity, the..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7135825) KA Kris A. Helpdesk Technician > "This makes it difficult to automate policy deployments that need to follow a fluid AD structure, often requiring manual workarounds or separate scripts to ensure the right users are targeted as they move between departments." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7081652) DD Daniel D. Network Admin > "Complete PC management that allows me and my coworkers to manage all the pc on the network, deploy software, all from one management software." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7082195) CQ Connor Q. Team Lead > "It feels unpolished and sometimes the terminology and features don't align with the functionality they provide; eg interfaces can feel a bit basic; the functionality you might get to align with accreditation and audits might differ in..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7092586) Seng Lok C. Compliance Officer > "From an IT Compliance perspective, the strongest advantage of ManageEngine Endpoint Central is its comprehensive visibility across all endpoints, which allows me to perform regular security, patching and compliance assessments with..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7105781) RS Ryno S. System Administrator > "The interface can also feel overwhelming with too many tabs and settings, reporting customization is somewhat limited, and occasional agent or deployment issues need manual troubleshooting or support." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7131194) AA AZIZUL A. IT Executive > "Endpoint Central provides a comprehensive centralized endpoint management solution with strong patching, remote troubleshooting, and reporting capabilities that significantly improve operational efficiency and visibility across..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7140844) HN Husain N. Senior IT Support > "The system can also be slow at times when loading device details, and advanced options like custom scripts can be hard for new users to understand" [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7047009) MI Mohammad I. IT Systems and Cloud Officer > "Endpoint Central is my top app for managing the company's endpoints, and applying patches on them, installing/uninstalling software, and the best assets management in the market." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7115165) Farhad F. VP of Information Technology and IT > "In addition, macOS administration has more limitations compared to other operating systems, which reduces automation and flexibility in managing Apple endpoints at scale." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7067659) CM Chris M. Head of Internal Operations > "It handles our Mac and Windows fleet with parity of the features we need, making it easy to configure our required security configurations such as screen lock, firewall and removable device configurations." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7110824) MJ Martin J. \- > "Due to that the bitlocker status in the inventory was usually outdated and didnt properly reflect the actual bitlocker status. BUT if I checked in the bitlocker management tab I saw the proper status and codes." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7138894) JA Joe A. IT Systems Analyst > "The agent-based model with secure gateway has helped ensure reliable management and communication, even in a hybrid envrionment (other deployments with push models have previously struggled)" [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7044563) VR Verified Reviewer Sr. System Administrator > "Reporting issue comes sometimes, like after patch update, we can see the patch is updated at the endpoint side but on the manage engine portal side machine is still showing pending and syncing time taking too much." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7096494) AR Antony R. IT Manager > "It delivers consistent performance in patch management, software deployment, asset visibility, and remote support, making day to day IT operations more structured and measurable." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7106834) PB Paul B. Head of IT > "One minor drawback is that certain updates are occasionally missing from the catalog and have to be uploaded manually, which can add extra effort in specific scenarios." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7128358) VR Verified Reviewer Senior System Administrator > "It provides an excellent unified platform for centralizing asset management, endpoint security, and comprehensive reporting across all devices." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7120038) ECA E Clay A. IT Helpdesk Specialist > "Complex patching workflows, limited mobile device management (MDM) support, and slower technical support response times." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7065778) MR Mahesh R. client management tool admin > "What I liked most about ManageEngine Endpoint Central is its centralized management capability, which allows us to manage, monitor, and control endpoints from a single console." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7134053) JS Jay S. Network Administrator > "The only downside i would see of this product is there is a lot of tabs to click through, so understanding where to go for each section is sometimes a bit tough. But unlike other products on the market this one has information and KBs..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7118647) VR Verified Reviewer Sr.Technical Support Executive > "What I like most about ManageEngine Endpoint Central is its centralized management capability, which makes patch management, software deployment, remote troubleshooting, and endpoint monitoring simple and efficient from a single..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7140902) AF Allan F. IT Service Desk Manager > "Agent Communication: Occasionally, troubleshooting agent-server communication issues on remote devices can be tricky without deeper diagnostic logs directly in the console." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7106525) WM Wisam M. IT Manger > "It brings together patch management, software deployment, remote control, and asset management into a single console, which really reduces the need for multiple tools." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7142938) Emmanuel Joseph D. Cybersecurity Operations Engineer > "Setting up Endpoint Central can be complex - On our initial deployment and configuration, it required careful planning since without proper set up it can be overwhelming to fully utilize all the features." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7101833) Anudeep M. Admin Executive > "It streamlines patch management, software deployment, and endpoint security into a single platform, which saves a lot of time. While the initial setup and navigation can feel a bit complex, once configured, it runs reliably and..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7096437) EM Eric M. Infrastructure Systems Analyst > "The SSP on clients is not as responsive as I expected, meaning that when you hit install on updates, it's not clear what's in progress or what is taking place." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7126526) FG Fabio G. cloud engineer > "Centralized endpoint visibility, remote troubleshooting tools, reboot tracking, and granular policy control make it easier to maintain compliance and operational stability across multiple devices." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7099108) DP Darshan P. Lead > "Occasional UI complexity, slower performance at scale, limited macOS features, and some advanced settings feel less intuitive to configure." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7090559) VR Verified Reviewer System Administrator > "In Manage Engine Endpoint Central, As per Sanimabank's License, I like most is Efffective Patch Management on Windows Workstation, Windows Server and Remote Desktop Features which includes screen Recording and file transfer." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7100268) AW Andhe W. Corporate IT > "Also, when creating a password profile for 90 days, EC can't get to 90 days; the actual password expiry is still 42 days." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7092433) VS Vojtech S. System Engineer > "The tool simplifies endpoint management across diverse environments and provides strong automation features that help reduce operational workload. Although a few areas could benefit from modernization and smoother onboarding steps,..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7051989) AA Ahmed A. IT > "The main downside is that pricing is not clearly explained for small setups, especially the fact that the Cloud version does not offer a free tier after the trial." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7079003) Renz Ryan R. Implementation Engineer > "It makes managing and securing mobile devices easy, allowing for remote configuration, policy enforcement, and app management—all from a single console." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7114474) FP Filipe P. IT System Administrator > "Server update is not seamless, when server is updated some agents lose contact to the server and have to be manually installed." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7077506) SP Scott P. IT Infrastructure and Cyber Analyst > "It provides a comprehensive, all-in-one solution for endpoint management, making it easier to manage devices, deploy software, and maintain security across the estate." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7115213) VR Verified Reviewer Sys Admin > "Am yet to find some, but at times I feel when you manually patch vulnerabilities, the ME dashboard does not efficiently lower the count of vulnerabilities." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7116755) CQ Connor Q. Team Lead > "It's a powerful tool that comes at a lower price point which offsets some of the older interface and appearances. Whilst it feels a bit disconnected at times and not always intuitive, it provides a lot of power and control when set up..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7092586) SK Sean K. IT Specialist > "It does take a bit to troubleshoot issues (though issues are really low, as we have had to use support maybe 3 times in 11 years), due to all the screenshots you need to send to get issues addressed." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7060595) KP Kumaresan P. Manager IT and Systems > "The product is user-friendly and offers a rich set of features, making it a highly capable and efficient solution for all our devices like laptop, desktop and mobiles across India and easy deployment with good and efficient customer..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7108108) VR Verified Reviewer IT Security Officer > "Performance can be inconsistent at times, especially in larger environments or when running resource‑intensive tasks like patch scans and report generation." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7126630) HR Harry R. Head of IT > "The Endpoint Management capabilities for patching, software deployment, and compliance, has helped us to significantly reduce vulnerabilities across our network." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7077351) OR Okiror R. Cloud Engineer > "Reporting for encryption compliance and application control lacks depth and flexibility for audit and security review purposes." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7139230) DV Do V. Engineer > "The platform provides strong centralized management, reliable automation, and helpful remote support capabilities. While there are areas that could be improved—such as simplifying the interface and enhancing agent stability—the..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7048111) VR Verified Reviewer IT Assistant Manager > "Some reports and patch deployment tasks may take longer than expected, and troubleshooting certain agent issues can require additional manual effort." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7122737) VR Verified Reviewer Sys Admin > "As a sys admin manage engine makes my work easy hunting threats and patching vulnerabilities, while running a team of helpdesk support utilizes Remote Control to efficiently support users\[no need to walk to user workstations\] and ME..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7116755) SK Shuhaib K. System engineer > "Support for ManageEngine Endpoint Central can be slow and inconsistent at times, sometimes causing unnecessary delays in issue resolution." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7106762) TS Talvinder S. ICT SUPPORT > "The best thing about ManageEngine Endpoint Central is its automation + centralized control—it lets you manage patching, software, and devices from one place, reducing manual IT work a lot." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7133942) Furkan Ö. TESTTT > "Some features can be complex to configure initially, and the agent occasionally causes high CPU or memory usage on certain machines." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7111317) Seng Lok C. Compliance Officer > "This strongly supports policy obligations such as continuous monitoring and timely remediation windows (Critical: 48h, High: 7 days, etc.) as defined in our Vulnerability and Patch Management Policies." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7105781) VR Verified Reviewer Team Lead IT Infra > "In terms of performance, the console can occasionally lag, especially when handling large scale environments or generating detailed reports." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7118484) DB Darko B. system admin > "The platform provides a comprehensive and centralized solution for endpoint management, allowing efficient control over patching, software deployment, asset management, and remote troubleshooting." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7126265) MC Mike C. IT Systems Engineer > "OS deployment is proving trickier than first thought, the need for distribution server is in each location where machines need building require added cost and time not too mention over complicating the process." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7029945) EL Edier L. Network administrator > "I'm like the solution, It is very functional and cover multiple IT management areas, helps with organizational deployment for applications and configurationtions that are very usefull for the company." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7116081) SM SRINIVAS M. Associate Director IT Security and Compliance > "Additionally, support response times can sometimes be slow, and documentation may not always be detailed enough for troubleshooting complex issues." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7132871) RS Rabin S. System Engineer- Incharge Core IT Team > "Manage Engine Endpoint central delivers exceptional Value of money by consolidating Device Management,OS deployment, and Vulnerability scanning into a single,cohesive platform, eliminating the need for multiple costly subscriptions." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7100261) VJ Viswanath J. IT Team Lead > "Network/agent communication delays, especially on laptops showing offline status, contribute to transfer bottlenecks." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7120029) Farhad F. VP of Information Technology and IT > "It is a robust, stable, and well-integrated platform that effectively covers endpoint management, configuration management, software deployment, and MDM from a single console." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7067659) SK Surendra K. IT Admin > "Application Deployment needs to be improved, And currently the Apple tab is not able to manage without the MDM licenses" [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7125498) MF Marwan F. Senior System Administrator > "Asset Visibility: IT administrators appreciate the depth of hardware and software inventory tracking, which provides real-time visibility into device health, warranty status, and compliance." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7131579) VR Verified Reviewer IT Administrator > "Sometimes you have to wait a long time for a policy to be executed, and not being able to adjust the time (even though it impacts performance) is a mistake." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7097235) VR Venkatesh R. IT Manager > "ManageEngine Endpoint Central has been useful for our day-to-day Information Technology operations because it gives one central place to manage endpoints, patches, software deployment, remote support, inventory, and basic compliance..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7144830) IA Irfan A. IT Support Engineer > "At times, the UI can feel slightly outdated, and performance may slow down when handling a large number of endpoints." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7125529) VR Verified Reviewer Senior System Administrator > "Implementing a global orchestration layer to manage multiple independent instances from a single administrative dashboard would significantly improve our operational efficiency and reduce the need for constant context switching."" [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7120038) VR Verified Reviewer IT Help Desk Analyst > "I also occasionally have issues with our MDM devices being applied to multiple MDM servers but that's typically simple to resolve." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7117783) BB Bradley B. Snr Systems and Network Engineer > "it helps ensure endpoint devices are patched and managed, can troubleshoot and review devices diagnostics and also have the ability to provide security reports which is a bonus when we do VAPT testing." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7045977) AP Aidan P. IT Help Desk > "We have had a lot of trouble getting our patching policies to work correctly, and it seems like there were best practices for the design of the patching policy that were not published anywhere." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7108537) RS Raphael S. Database administrator > "It provides a comprehensive set of tools for endpoint management, including patching, asset management, and remote troubleshooting. While there are some areas for improvement, such as performance and usability, it remains a reliable..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7115200) VR Verified Reviewer IT > "the new pricing methods to separate costs licensing for servers, clients, and devices, i think it's a bad strategy to apply to this specially to big corporations" [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7033561) VR Verified Reviewer Cloud Solutions Architect > "Very good product, that provides real time updates to my endpoints, can enforce effective policies way better than Active Directory Group Policy and in a way that I really know that it is actually enforcing them to my devices." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7063434) Renz Ryan R. Implementation Engineer > "The process may require additional time and testing to ensure successful deployment, and troubleshooting errors can sometimes be challenging." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7114474) AS Aparna S. Senior Executive > "ManageEngine Endpoint Central is a highly capable endpoint management solution, particularly strong in patch management, device oversight, and unified administration" [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7070295) SM Spoorthi M. Systems Analyst > "Sometimes the endpoints status is down, and it requires troubleshooting for every endpoint that is down." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7122268) HA Hakan A. TeknİK Operasyon Yöneticisi > "It is a highly efficient platform that automates our IT operations by consolidating edge device management, patch deployment, and inventory tracking in a single center, and allows us to manage complex processes with a simple interface." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7077220) PK Pavan K. system admin > "The interface can feel outdated and sometimes slow, and certain advanced features have a bit of a learning curve to configure properly." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7135725) [View Reviews](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) BT Benjamin T. IT-Systemadministrator > "It integrates seamlessly with other tools in the Atlassian ecosystem and allows teams to build highly tailored workflows and automations." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7143024) AP Adam P. Managing consultant > "The main drawback for me was the complexity that comes with its flexibility. While the customisation options are powerful, they can make the..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7051744) EW Emma W. Marketing Manager > "What I really like about Jira is the ability to create multiple boards for different teams, which keeps workstreams clearly organized and easy..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7099822) DG Damian G. CTO > "Due to specific usage in company im missing a feature of sth like saving specifics tickets in kind of folder just to me or tags for better..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7112861) RK Raul K. Group Director of Technology > "It has a wide range of API integrations, and has excellent tools such as Confluence, Jira Software and Kanban boards that make the whole..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7037998) EW Emma W. Marketing Manager > "One challenge I’ve experienced with Jira is that, as a ticket submitter, it can be difficult to easily find and keep track of all the requests..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7099822) KP Katrina P. IT Analyst > "It has a lot of tools like Scrum and Kanban boards, backlogs, and customizable workflows" [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7049569) SR Shilpa R. QA > "Unable to create folders or sub folders within the test cycles like how we can create for test cases in the repository" [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7026090) ES Elias S. Marketing Coordinator > "I like how Jira Service Management streamlines project management, support tickets, prioritization, and SLA tracking in one efficient workflow." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7005112) AR Arti R. Software engineer > "The interface feels cluttered at times, and customization options can be complex." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7138966) BL Bruno L. Consultant > "It allows to easily create assets and manage portfolios, even for starters in the teams." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7138561) MG Mike G. Member of Technical Staff > "Sometimes moving item and assigning it to different sprint from a service request is not the most convenient." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7077044) VR Verified Reviewer Junior Software Engineer > "We can set up a new portal in minutes for every new project and easily tie the tickets to our internal Jira Software projects keeping internal..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6329273) VR Verified Reviewer Talent Development Program Manager > "Complexity begets complications sometimes… As a project admin, at times I would be overwhelmed with all of the optionality!" [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7125515) FH Freda H. VP Sr. Manager Operations Technology > "Overall JIRA service management allows increase in production, a service orientated infrastructure emerged while the company continued to..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6667712) Hameeda T. Technical Analyst > "Some advanced features are hard to configure without technical knowledge and the interface can feel cluttered" [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7113498) HN Harshad N. Technical Support Expert > "Jira service management is one of the effective tools for managing and tracking the product's internal progress and reports based on bugs,..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6703913) EW Emma W. Marketing Manager > "They don’t always appear in my recent items, which makes visibility and follow-up more time-consuming than it should be." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7099822) KP Katrina P. IT Analyst > "It allows for easy project management and helps to identify bugs/issues." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7049569) AR Arti R. Software engineer > "Jira Service Management can be a bit overwhelming at first, with a steep learning curve for new users." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7138966) AM Antti M. Product Owner > "In no time you can set up a basic customer support flow, and with time you can get highly automated customer support flows." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6828649) VR Verified Reviewer Sales Manager > "The interface feels complex and not very intuitive, which can slow down day-to-day use." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7143131) EAJ Esami Allan J. Web Developer > "My favorite feature about Jira Service Management is automation which streamline the entire workflow ,improving efficiency." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6856000) JaK Jarosław K. Director of Support Services > "This product is also rarely able to cover your scenarios to the full unless you have an engineer ready to create 3rd party applications or..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6711708) Eric T. Director, Digital Transformation > "As a Atlassian shop, it was easy to integrate, provision and manage JIRA Service Management within the Atlassian platform." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7086242) EW Evelyn W. IT Assistant > "Permission layers and admin tabs are confusing, automation rules need many clicks, and no quick auto-close after few days" [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6803804) Swathi J. Software Developer > "It helps me customize workflows and automate repetitive tasks, improving the overall team efficiency." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6844026) VR Verified Reviewer Consultant > "Perhaps too many customization options break peoples back." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6888015) FH Freda H. VP Sr. Manager Operations Technology > "Teams created and developed workflows with out of the box capabilities provided Intergrations of apps that prove to be necessary to achieve..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6667712) DM David M. Director, Human Resources > "It's very difficult to be the "administrator" and look at current tickets for your teams/staff and how many were completed, in-progress, etc." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6784296) RM Robert M. Cybersecurity Engineer > "Provide great dashboards and reports that gives data needed for decision making about service operations .Its" [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6862158) Swathi J. Software Developer > "Pricing is getting expensive, and reporting is flexible but can be unintuitive without add-ons." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6844026) AP Adam P. Managing consultant > "how well it brought structure and visibility to complex service workflows." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7051744) HH Houcem H. CISO > "The biggest downside is that customization, while powerful, can be overly complex for non-technical users." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6622104) VR Verified Reviewer IT Operations > "We like the admin portal and how it ties in with other Jira products such as Trello." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7129749) MP Mario P. QA Engineer > "The user interface is not as intuitive as I’d like, and some tasks take more clicks than necessary." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6622705) RR Richard R. IT Manager > "Overall as a starting point, it worked, but the group as a whole needed a more elaborate solution with a focus on more detailed reporting for..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6846976) AM Antti M. Product Owner > "The Atlassian products don’t have that Atlassian-feel anymore to be honest." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6828649) PS Paola S. product designer > "the most awesome about JIra Service Management is the design and the clarity of section of timing and scalable map of projects" [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6744026) CS Carlos S. Quality Engineer > "The lack of possibility to integrate with sharepoint domain." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6474886) LN Luciano N. Senior Film Technician > "Really good and easy, ticketing is good and being able to allocate work & comments are helpful over long periods of time" [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7109408) NR NehA R. QA Manager > "Sometimes, Jira shows loading issues when opening attachments" [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6673404) RM Robert M. Cybersecurity Engineer > "Offer robust features that helps to improve the customer experience and reduces workload on customer support team." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6862158) AM Alex M. IT Service Manager > "Compared to the other Atlassian products this is on the much more expensive side as you require more-and-more agents." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6441994) VR Verified Reviewer Sr People Ops > "Overall, It's a good experience and teams definitely need a platform to receive their tickets and distribute workload among members. Although..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7041624) AP Amitabh P. Technical support engineer > "Little bit complicated platform with excessive options." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6577373) Eric T. Director, Digital Transformation > "Being able to tie KBs to the customer interface is extremely helpful." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7086242) Naveen C. Senior Technical Manager > "Pricing is a bit concern for businesses with limited budgets." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6640468) Edward K. App Integrations Specialist > "The product can be configured in many different ways to support your requirements, and it's good value for small teams." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7004161) MM Madilyn M. Senior Research Associate > "There is a lot going on with different boards, timelines, and tickets so it can be easy to lose track of everything and for things to be..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6118182) MG Mike G. Member of Technical Staff > "You can easily create and assign IT service request." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7077044) HN Harshad N. Technical Support Expert > "Extremely costly for small organizations to buy and manage." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6703913) JM Jessica M. Customer Service > "The automation features and customizable workflows have streamlined our processes and improved our response times significantly." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6646556) NT Nathan T. Network Infrastructure Manager > "It's very difficult to setup requires alot of time and effort and the software is not userfriendly so if you're implenting for a team that..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___4873006) JH Julio H. It analyst > "Reliable tool for handling IT service requests and incidents. Once you get past the initial setup, it’s very efficient and helps improve..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6665532) Sugam P. Project Manager > "It feels extremely slow because there are so many repeating, mainly identical empty fields that must be filled out repeatedly." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___5054864) KS Katie S. Operations Manager > "I think if they had a quick start guide for collaborative inbox, it would be a great tool for small businesses." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6881662) GM Gilberto M. Technical Product Manager > "The setup interface is clunky and unintuitive at times, for all the benefits of being a part of the Atlassian environment, it suffers from the..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___3681639) MJ Michael J. Digital Marketer > "Native integration with Jira Software is a big plus for dev-related issues." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6819276) Mike S. IT Especialist > "Despite its many advantages, JIRA Service Management can be complex and difficult for new users to learn." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___4793217) Marko S. Director > "I have managed to segment everything, from IT aspects to our forecasting aspects in no time." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7006258) DS Dayley S. Web Developer > "There’s always an issue when adding bulleted lists! When starting a paragraph underneath it always seems to indent it." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___4928971) AF Adrian F. CTO > "The customizable workflows and powerful search functionality make it a must-have for IT teams." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6481012) Mark H. Senior Administrator > "Features in the cloud version are sometimes spotty, and guidance is inconsistent." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___4813140) JaK Jarosław K. Director of Support Services > "The framework is flexible and allows it to be modified or extended through the application of 3rd party scripts or plugins." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6711708) FJ Frank J. Network Architect > "Some working flow is not flexsible for me， not sure whether it is a configuration issue or not？" [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6141330) AH Aaron H. Sales and Inventory Analyst > "The platform can scale from small teams to large enterprises, making it suitable for organizations of various sizes." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6551147) KB Kirstin B. VP Content Strategy > "I have yet to meet a system that we cannot integrate into our jira instance." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___5001509) JH Julio H. It analyst > "The customizable workflows and automation features save a lot of time and help keep everything organized." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6665532) TT Terry T. IT asset manager > "The out of box feature in this module was not useful for my purposes." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6082284) AP Amitabh P. Technical support engineer > "It is extremely helpful product to know the developement and bugs related progress and to keep track on all the ongoing information." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6577373) KB Kirstin B. VP Content Strategy > "Setting up the workflow design is a little overwhelming for a novice user." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___5001509) PA Peter A. IT Asset,Configuration Manager, Service Catalog and Knowledge Manager > "I like the fact that you pick a ticket and find all related tickets or related dependency services being affected by the incidence raised." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6584366) FV Filippo V. CTO > "It is very difficult to set up." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6796996) CF Carlos F. Endpoint System Administrator > "With the seamless tools imbedded in the program, it has enhance our productively and user communication." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6496603) EW Evelyn W. IT Assistant > "But learning part is rough." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6803804) LP Lucas P. Senior Software Engineer > "Powerful project tracking: it provides an extensive range of tools and features to effectively manage software development projects, including..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___4961179) MF MARITZA F. BILLER > "SOME TIMES WE CAN NOT TO CONNECT TO THE SUPPORT" [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6104781) AM Aditya M. QA Lead > "its workflow management - easy transition from one state to another .access management - restricting users from updating or configuring boards..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___5026412) YS Yuval S. IR Analyst > "The colors are boring, they can add more life to it." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6118822) [View Reviews](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) ## User interface 4.62 (1,632) 4.47 (769) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Tracking 150 Important AI Copilot 120 Important ManageEngine Endpoint Central 22/37 - Access Controls/Permissions - Activity Tracking - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Capacity Management - Compliance Management - Configuration Management - Dashboard - Data Import/Export - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Patch Management - Personalization and Recommendation - Process/Workflow Automation - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Ticket Management [See all features](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#features) JIRA Service Management Top features 25/37 - Access Controls/Permissions - Activity Tracking - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Capacity Management - Compliance Management - Configuration Management - Dashboard - Data Import/Export - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Patch Management - Personalization and Recommendation - Process/Workflow Automation - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Ticket Management [See all features](https://www.capterra.com/p/227102/JIRA-Service-Management/#features) ### Recognition ManageEngine Endpoint Central is recognized as a top-rated tool in 3 Capterra Shortlist reports JIRA Service Management is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support ManageEngine Endpoint Central Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos JIRA Service Management Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ManageEngine Endpoint Central - By ManageEngine - Located in United States - Founded in 1996 JIRA Service Management - By Atlassian - Located in United States - Founded in 2013 ## Popular Comparisons [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.62 (1,632)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) vs [Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (480)](https://www.capterra.com/p/181954/Iru/reviews/) $795/year Price Contact vendor for pricing 4.6 Features 4.6 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/170018-181954/ManageEngine-Desktop-Central-vs-Iru) [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.47 (769)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) vs [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) $20/month Price Contact vendor for pricing 4.5 Features 4.7 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/180609-227102/Action1-RMM-vs-JIRA-Service-Management) [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.62 (1,632)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) vs [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/) $795/year Price $1950/year 4.6 Features 4.7 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/170018-174535/ManageEngine-Desktop-Central-vs-PDQ-Deploy) [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.47 (769)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) vs [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/) $20/month Price $1950/year 4.5 Features 4.7 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/174535-227102/PDQ-Deploy-vs-JIRA-Service-Management) [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.62 (1,632)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) vs [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) $795/year Price Contact vendor for pricing 4.6 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/170018-180609/ManageEngine-Desktop-Central-vs-Action1-RMM) [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.47 (769)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) vs [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.54 (703)](https://www.capterra.com/p/132997/Freshservice/reviews/) $20/month Price $19/month 4.5 Features 4.3 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132997-227102/Freshservice-vs-JIRA-Service-Management) [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.62 (1,632)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,767)](https://www.capterra.com/p/172127/Rippling/reviews/) $795/year Price $8/month 4.6 Features 4.8 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/170018-172127/ManageEngine-Desktop-Central-vs-Rippling) [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.47 (769)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) vs [Milvus](https://www.capterra.com/p/202528/Milvus/)[4.84 (298)](https://www.capterra.com/p/202528/Milvus/reviews/) $20/month Price R$35/month 4.5 Features 4.7 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/202528-227102/Milvus-vs-JIRA-Service-Management) [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.62 (1,632)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) vs [AWS Management Console](https://www.capterra.com/p/229593/AWS-Management-Console/)[4.61 (99)](https://www.capterra.com/p/229593/AWS-Management-Console/reviews/) $795/year Price Contact vendor for pricing 4.6 Features 4.7 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/170018-229593/ManageEngine-Desktop-Central-vs-AWS-Management-Console) [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.47 (769)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) vs [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (2,987)](https://www.capterra.com/p/76113/Wrike/reviews/) $20/month Price $10/month 4.5 Features 4.3 4.2 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76113-227102/Wrike-vs-JIRA-Service-Management) [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.62 (1,632)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (252)](https://www.capterra.com/p/13803/N-central/reviews/) $795/year Price $1.75 4.6 Features 4.2 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-170018/N-central-vs-ManageEngine-Desktop-Central) [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.47 (769)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) $20/month Price $67/month 4.5 Features 4.5 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/141792-227102/Pulseway-vs-JIRA-Service-Management)