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B2B companies with large, complex product catalogs. Industries #Building Materials #Chemicals #Cleaning Products #Industrial Machinery #Wire and Cable #Plastics # Electronics
Productsup is trusted by more than 1,000 global companies, such as Sephora, and ALDI, handling more monthly data requests than Google’s consumer search service.
The software includes a variety of channels, and the instant catalog feature is great for us. The customer service is also fantastic, and the chat makes requests for help very easy.
Minor issues related to some clients’ internal synchronization problems.
Very smart support team which accompany you during the whole process. Good services and quite good price for the value given.
I had problems in the beginning understanding the hierarchy between Family/Category/Products/variants, this was cleared up by the on-boarding team.
Integration with other platforms is seamless, and the customer support is responsive and helpful. Overall, Sales Layer has proven to be a valuable tool for optimizing product data management.
We were missing a workflow system inside the tool, but they have recently added one that for the moment lives up to our expectations.
Great collaborative platform to enrich/control our product data. Was for sure a great investment.
If you need a full integration of your product information databases with your website, this is the right choice to avoid the maintenance of several software systems in your business.
The support of ProductsUp is amazing, and super friendly. They know what they're doing, and not once disappointed me when asking for help.
Probably the biggest drawback is the lack of a change history and user permissions. There is no view access and once you make a change there's no going back.
Ease of use, level of expertise from support, willingness to help figure out account solutions; best overall feed product I've worked with.
Some fonctionality are difficult to use, and sometimes we don't have any document for some existing feature.
Great experience working with the reps. Great technology that we're fully integrating as an important part of our technology stack.
Granularity or Error Messaging to assign Error notifications by type to different people is not quite there but you still are able to set many notifications to a group.
It's intuitive and robust help area is great. Also the responsiveness of Productsup support is highly valued.
On a personal note, it is difficult to sometimes create shortcuts when managing several different feeds and we need to repeat the same steps across a few.
Sales Layer
Top FeaturesProductsup
Sales Layer
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Productsup
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