# Compare OpsGenie vs AlertMedia 2026 | Capterra > Unsure of what to choose? Check Capterra to compare AlertMedia and OpsGenie based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/170236-176123/OpsGenie-vs-AlertMedia-Mass-Notification --- # AlertMedia vs OpsGenie Features and Cost Comparison Last updated March 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: AlertMediaOpsGenie2/4 selected [AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/)[4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) [OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.6 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/) [## AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/)[4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) Starting Price Contact vendor Value-for-Money 4.7 Functionality 4.8 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment JL SS RR Based on [151 reviews](#user-reviews) Positive 149 Neutral 2 Negative 0 [## OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.6 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/) Starting Price $11.55/month Value-for-Money 4.3 Functionality 4.5 Ease of Use 4.3 Customer Service 4.6 Reviews Sentiment Based on [154 reviews](#user-reviews) Positive 150 Neutral 2 Negative 2 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Emergency Notification Software Best performer 31 / 33 Only AlertMedia - Access Controls/Permissions - Campus Notifications - Communication Management 19 / 33 User satisfaction User satisfaction 4.8 User reviews[151](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) Ease of use 4.8 Functionality 4.8 Value for money 4.7 Customer support 4.9 User satisfaction 4.6 User reviews[154](https://www.capterra.com/p/170236/OpsGenie/reviews/) Ease of use 4.3 Functionality 4.5 Value for money 4.3 Customer support 4.6 Price starts from Price starts from \-- - Free version - Free trial Price starts from $11.55Per User, Per Month - Free version - Free trial Best for Best for Healthcare, Manufacturing, Tech, Financial / Banking, Legal Services, Construction, Utilities, Retail, Freight / Transportation, Hospitality, Sports & Entertainment, Nonprofits, and more. Best for SMB and Mid & Enterprise ## User reviews Pros & cons JL Josh L. Sr HRIS Analyst > "We don't need to send notifications all the time, but being able to stay updated on anything happening near our offices or employees area of..." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6487867) ED Erik D. Business Systems Analyst > "Reply system could use improvement - it's not always clear what kinds of notifications users can respond to, and it's not the easiest to..." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___4852437) SS Stan S. Sr. Mgr. Enterprise Risk Management and Business Continuity > "In crisis situations, timing is so very critical and the AlertMedia tool is structured in a manner that allows MASS push notifications in..." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___4994886) TR Tova R. Manager, Communications > "Event pages did not work for our population and the way we configured the system." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6110352) RR Robert R. Director of Health and Safety > "The overall experience has been exceptional, AlertMedia staff are wonderful and responsive, the product/service is easy to use, and it has..." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6717383) SH Shannon H. Director, Security and Safety > "Lack of information/intelligence." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6584708) SH Scott H. Sr Analyst > "Our organizations overall experience with Alert Media, from our users experience to our administrative experience, has all been very..." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6797743) JPM Jason Paul M. Dispatch Supervisor > "AlertMedia must be killing the competition in leading the ‘response’ metrics." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___4862538) RM Robert M. GSOC Lead > "Good reporting and analyst access 24/7 when we need additional details" [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6797782) BS Bill S. Mgr Compliance, Codes & Standards > "No issues with software but are at the mercy of cell phone providers on text messages which can be slow or delayed when received." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___3728963) LS Linna S. ERP Lead > "My favorite feature though is the fact that I can see in real time what devices were unable to receive my messages." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___5060652) WH Will H. Safety Manager > "We have to have them in the system for evacuation reasons, and we cant make up a number or email or use a supervisors email, the system..." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___3351749) NR Nicholas R. Senior Manager, Facilities > "The customer success team and the entire AlertMedia staff is simply the best you will ever work with." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6797597) WH Will H. Safety Manager > "Some employees don't want an email or phone call or text or alert from the app and would rather just follow their coworkers." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___3351749) BS Bill S. Mgr Compliance, Codes & Standards > "Use Share Point forms to initiate sending of messages that are customized and have data metrics that provide great trends as to what types..." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___3728963) JB Jennifer B. HRIS Analyst > "Could be a personal issue, but I'm unable after multiple attempts to successfully upload our team member file without overwriting our..." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___2794284) AP Anthony P. Director, EHS > "Very impresssed with the product and service and the 24 hour help desk!" [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6797873) RK Randy K. Application Administrator > "There are periodic issues with our Single Sign On (SSO) connection with the application." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___2681714) AS Alex S. Continuous Improvement Coordinator > "The sales team was never pushy, and the implementation team was always patient and available for guidance. " [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6698808) JM JaeSung M. Systems Developer > "API guideline has some URLs that didn't match the example code in Github" [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___2682498) AB Allen B. EHS Coordinator > "The dashboard is simple to use, creating alerts per building is much more helpful, then putting out an all company message." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___4993313) JW Josh W. Director of Human Resources > "If you are looking for something that is intended for individual notifications, this does not work well. " [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___2683861) KN Kalon N. Operations > "Great User Interface and was easy to implement based on our QA team." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6772112) TG Taylor G. Executive Assistant > "Admins of the Alert account are not aware of this issue from the dashboard, only through their users." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___2681668) TH Travis H. HRBP > "Day or night they are always ready and willing support us through any crisis!" [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6797671) CH Cory H. Director of Safety and Security > "That is does not translate to multiple languages" [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___2660207) [View Reviews](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) JaK Jarosław K. Director of Support > "OpsGenie is a great tool for the proactive monitoring of your infrastructure. If your agents spend a decent amount of time in..." [See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___6721114) MR Mathieu R. Programmeur Jouabilité > "The mobile app sometimes felt a bit slower than the web version, though nothing that impacted urgent alerts." [See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___7052455) JaK Jarosław K. Director of Support > "A big plus is its integration with Jira Service Management and the ability to create tickets whenever an issue is detected." [See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___6721114) FS Francisco S. Developer > "The interface can be a bit complex to navigate at times, and the reporting features could use some improvement." [See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___6556597) AB Ash B. President > "The options to integrate are vast and have the ability to connected to almost anything you want to monitor and alerting is amazing" [See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___7042549) VR Verified Reviewer IT Manager > "It was very simplistic and basic compared to PagerDuty, I hope the price reflected that." [See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___6868277) JaK Jarosław K. Director of Support > "What I like the most about OpsGenie is its ability to integrate with other tools our company is using, e.g. Slack and Icinga." [See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___6721114) PD Philippe D. Senior SRE Engineer > "In my opinion the lack of real-time dashboard of the alerts is a big miss." [See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___4867076) GT Gary T. Solution Designer > "What I liked most about OpsGenie is how it streamlines incident management and on-call coordination." [See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___6768684) SG Shitij G. Software Engineer > "Incident management plan is not cheap" [See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___4528168) [View Reviews](https://www.capterra.com/p/170236/OpsGenie/reviews/) ## User interface 4.83 (151) [OpsGenie](https://www.capterra.com/p/170236/OpsGenie/) 4.62 (154) ### Features AlertMedia Top features 31/33 - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Campus Notifications - Chat/Messaging - Communication Management - Contact Database - Contact Management - Email Alerts - Event Triggered Actions - Generative AI - Geolocation - Incident Management - Interaction Tracking - Mass Notifications - Mobile Access - Mobile Alerts - Multi-Channel Communication - Multi-Language Alerts - Push Notifications - Real-Time Monitoring - Real-Time Notifications - Reminders - Reporting/Analytics - Risk Alerts - Scenario Planning - Scheduling - SMS Messaging - Templates - Third-Party Integrations - Two-Way Communication - User Management [See all features](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#features) OpsGenie 19/33 - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Campus Notifications - Chat/Messaging - Communication Management - Contact Database - Contact Management - Email Alerts - Event Triggered Actions - Generative AI - Geolocation - Incident Management - Interaction Tracking - Mass Notifications - Mobile Access - Mobile Alerts - Multi-Channel Communication - Multi-Language Alerts - Push Notifications - Real-Time Monitoring - Real-Time Notifications - Reminders - Reporting/Analytics - Risk Alerts - Scenario Planning - Scheduling - SMS Messaging - Templates - Third-Party Integrations - Two-Way Communication - User Management [See all features](https://www.capterra.com/p/170236/OpsGenie/#features) ### Recognition No recognitions have been awarded to AlertMedia No recognitions have been awarded to OpsGenie ### Deployment & support AlertMedia Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos OpsGenie Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details AlertMedia - By AlertMedia - Located in United States - Founded in 2013 OpsGenie - By Atlassian - Located in United States - Founded in 2013 ## Popular Comparisons [AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/)[4.83 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) vs [RedFlag](https://www.capterra.com/p/175898/RedFlag/)[4.83 (52)](https://www.capterra.com/p/175898/RedFlag/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.8 Features 4.8 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/175898-176123/RedFlag-vs-AlertMedia-Mass-Notification) [OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.62 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/) vs [ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.54 (275)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) $11.55/month Price $95/year 4.5 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/170236-251336/OpsGenie-vs-ManageEngine-OpManager) [AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/)[4.83 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) vs [Hyper-Reach](https://www.capterra.com/p/245868/Alertcycle/)[4.73 (33)](https://www.capterra.com/p/245868/Alertcycle/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.8 Features 4.6 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/176123-245868/AlertMedia-Mass-Notification-vs-Alertcycle) [OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.62 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/) vs [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (349)](https://www.capterra.com/p/168192/Site24x7/reviews/) $11.55/month Price $10/month 4.5 Features 4.6 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/168192-170236/Site24x7-vs-OpsGenie) [AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/)[4.83 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) vs [Regroup Mass Notification](https://www.capterra.com/p/166388/Day-to-Day-Notification/)[4.46 (68)](https://www.capterra.com/p/166388/Day-to-Day-Notification/reviews/) Contact vendor for pricing Price $500/month 4.8 Features 4.2 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/166388-176123/Day-to-Day-Notification-vs-AlertMedia-Mass-Notification) [OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.62 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/) vs [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) $11.55/month Price $179/month 4.5 Features 4.5 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/21581-170236/PRTG-Network-Monitor-vs-OpsGenie) [AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/)[4.83 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) vs [EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/)[4.44 (253)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Contact vendor for pricing Price $25/month 4.8 Features 4.4 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/145848-176123/Ez-Texting-vs-AlertMedia-Mass-Notification) [OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.62 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/) vs [Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (448)](https://www.capterra.com/p/144309/Atera/reviews/) $11.55/month Price $129/month 4.5 Features 4.3 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144309-170236/Atera-vs-OpsGenie) [OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.62 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/) $11.55/month Price $1.75 4.5 Features 4.2 4.3 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-170236/N-central-vs-OpsGenie) [OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.62 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/) $11.55/month Price Contact vendor for pricing 4.5 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/170236-184229/OpsGenie-vs-NinjaOne) [OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.62 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) $11.55/month Price $67/month 4.5 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/141792-170236/Pulseway-vs-OpsGenie) [OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.62 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/) vs [Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)[4.70 (111)](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews/) $11.55/month Price $50/month 4.5 Features 4.6 4.3 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135902-170236/Zabbix-Monitoring-Solution-vs-OpsGenie)