# Compare Square Appointments vs GlossGenius 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare GlossGenius and Square Appointments based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/170263-174830/Square-Appointments-vs-GlossGenius

---

# GlossGenius vs Square Appointments Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GlossGeniusSquare Appointments2/4 selected

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)[4.5 (256)](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

[## GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting Price

$28.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

CS

TR

HM

Based on [348 reviews](#user-reviews)

Positive

333

Neutral

7

Negative

8

[## Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)[4.5 (256)](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [256 reviews](#user-reviews)

Positive

218

Neutral

30

Negative

8

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## Summary

* * *

Key features rated by users

Features selected based on 17,184 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

Not enough reviews

Feature ratings

Appointment Management

4.9

Online Booking

4.8

Calendar Management

4.8

Credit Card Processing

4.7

Availability Management

5.0

79%Fit

Feature ratings

Appointment Management

4.5

Online Booking

4.4

Calendar Management

4.5

Credit Card Processing

4.0

Availability Management

4.6

User satisfaction

User satisfaction

4.8

User reviews[348](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.7

Customer support

4.7

User satisfaction

4.5

User reviews[256](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

Ease of use

4.5

Functionality

4.2

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$28Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

GlossGenius is built for beauty & wellness businesses of all kinds, including: salons, spas, hair stylists, barbers, nail artists, lash techs, estheticians, massage therapists, makeup artists, & more.

Best for

Square Appointments is used by beauty salons, barbershops, hair salons, nail salons, day spas, tattoo & piercing studios, med spas, fitness centers, and professional service providers.

## User reviews

Pros & cons

CS

Chelise S.

Salon Owner

> "I love the texting feature that allows me to automatically add client notes with a text response, and that I can also earn business..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6847932)

LP

Lyla P.

Owner

> "Later on in the day, after putting a ticket in explaining what had happened with my account, I got an email explaining how switching..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7116229)

TR

Tatiana R.

Esthetician Owner and operator

> "It change my business from a hobby to a professional business and keeps my days organized, the reporting is so helpful for accounting too!"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099196)

KS

Kee S.

Esthetician

> "That I am unable to customize the website to include pop-ups for specials and that I am not able to do a quick check out without having..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6847935)

HM

Hayli M.

Hair stylist

> "I like the organization with each clients info with putting their formula in the notes and having pictures to sending out reminders for..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098849)

DM

Dafne M.

Hairstylist

> "That is hard for clients to see my info like my phone number to contact me and hope we can do more about designing the system and..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098851)

AG

Aubrie G.

Esthetician

> "Ease of scheduling appointments, simple yet professional website, lots of tools like reports and social templates built in."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099993)

KP

Kortney P.

Licensed Massage Therapist

> "I don't necessarily like that I have to pay for gold to get a SOAP note format; I feel the app is set up more ideally for cosmetology..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099136)

BN

Briana N.

Hair Stylist

> "From seamless booking to payment processing and client communication, everything is streamlined in one place."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099111)

DP

Daisy P.

Hair Stylist

> "Not being able to save more than 1 card payment since clients are always changing card payment."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098862)

ME

Marcella E.

Esthetician

> "Not only is it a breeze for them to find services and dates, but it’s also convenient for them to reschedule if/when needed."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098924)

SM

Stephanie M.

Hair Stylist. Owner

> "They are continuously raising the prices and making different tiers, which is normal, but they are trying to add too much too quickly."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7048373)

JV

Jazmin V.

Owner

> "Anazing it has been so simple to use this application and add and removed services and the prices and I love how people can pay overtime"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7100050)

DG

Debra G.

Sales manager

> "No dislikes about this except the price hike for different levels, it is costly a month and to upgrade to better service is high"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7077881)

TR

Tatiana R.

Esthetician Owner and operator

> "client satisfaction, website, scheduling and payment processing are always on point thanks to this app."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099196)

AG

Aubrie G.

Esthetician

> "I have friends who use similar scheduling sites and they do not look as nice as GlossGenius to the consumer or as user friendly."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099993)

VT

Vikki T.

Licences Esthetician

> "I also love the ability to move appointments at a moments notice for myself AND my clients !"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099119)

JM

Jennifer M.

Esthetician owner

> "Nothing on the top of my head to be honest. But for some reason I can’t seem to add clients date of birth since the last upgrade"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098850)

LP

Lyla P.

Owner

> "I loved how easy it was for clients to book appointments and the navigation was super easy to use when customizing your site, overall the..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7116229)

AF

Alex F.

Lash artist

> "How my card reader won’t stay connected to my phone and I have to connect it every time I need to check a client out."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6848017)

VG

Vee G.

Whitening Gem Tech

> "Edits are a breeze and I love the ability to add notes and client pictures so I remember what I did"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7007582)

LM

Lakin M.

Stylist

> "It never fails I have this awkward pause with my client and I because I have to reconnect every time I check someone out. And the card..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6613080)

DVR

Da’Vett R.

Owner and Operater

> "I love how you can have one app for a salon and add everyone on you can do payroll and they will be doing membership soon, it’s..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6771205)

RV

Rosie V.

Owner

> "Basic options for editing appointments non existent."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7111583)

AF

Alex F.

Lash artist

> "Having access to my schedule and my website and being able to switch things around all in the app is the best!"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6848017)

LP

Lyla P.

Owner

> "I’m very upset with this expirenced because I absolutely loved every other aspect of the app! And as a side note, my password was secure..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7116229)

AH

Asia H.

Hair stylist

> "Allows my clients to easily navigate through my site , book and get reminders."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7005740)

IP

Isis P.

Lash tech

> "I’m used to scheduling all my money to be deposited at once every week or instantly for a fee so I really dislike like that I can no..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6405461)

DE

Dometo E.

Lash Tech

> "I liked that my clients can pay deposits through appointments setting and that the app collects payments methods to make checking out..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6511136)

JL

Janmarie L.

Hair Stylist

> "Linking the card reader to my phone gets glitchy sometimes too"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7005728)

CH

Carla H.

Hairstylist

> "I love how it helps the stylist be the most successful possible and the customer service is incredible!"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099222)

AJ

April J.

Owner

> "The constant breakdown of service or updates at the same time of business and not sending out any notifications on the “updates”."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6613614)

BN

Briana N.

Hair Stylist

> "GlossGenius helped me transition from simply providing services to truly running a structured business."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099111)

HN

Hailey N.

Certified Professional Electrologist

> "Even if people tip me, the 20% loan rate eats all of it. If I knew Trump was going to win, and had foresight on the other variables that..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6771221)

AR

Audra R.

Esthetician

> "The design of the platform I can choose what I want for people to see. And the referral program is pretty cool . "

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6810053)

KW

Kay W.

Esthetician

> "The inability to invoice clients, and to use the suggested workaround was what I liked the least honestly"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7007924)

MM

Micah M.

Esthetician

> "I can book my appointments and receive payouts all in one place, and it’s so easy to navigate on both sides."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6847989)

CA

Chris A.

Owner

> "Sometimes my questions via text are misunderstood, and the answer reads like it’s coming from AI"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6847912)

AS

Antonia S.

President CEO

> "I would like to be able to edit the flyers in the app."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098902)

CD

Christine D.

Owner stylist

> "I also don’t like that you can’t view past appointments of a client when you click on them on the calendar."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6613353)

IC

Isabella C.

Esthetician

> "It’s easy to set up, and you’re able to separate your services based on colors so you know exactly what you have on your calendar for the..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7006524)

CS

Chelsea S.

Nail Technician

> "That I can’t create add on’s without adding time to services."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7005739)

MS

Michelle S.

Co-owner indianapolis only

> "Love that clients can schedule themselves, fill out forms easily, HIPPA compliant."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7009374)

JM

Jennifer M.

Esthetician owner

> "I can’t believe I used to have them text me for appts."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098850)

BC

Brenda C.

Hairstylis

> "It keeps me organized, makes booking easy for my clients, and takes so much stress off running my business."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7006281)

VU

Venessa U.

Braider

> "They only care about protecting themselves legally. If you go through their terms of service, they mention that members cannot file a..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6478906)

MP

Marla P.

Aesthetician

> "Keeping track of my inventory helps me stay focused my retail sales."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6848206)

KK

Kristen K.

Advanced Esthetician

> "I don't like if someone pays on the app on a Friday I won't get paid out until Monday"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6811691)

ME

Marcella E.

Esthetician

> "I enjoy the simplicity and the amount of help the is available for me as the user."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098924)

RF

Ro F.

Self Employed

> "I find the least appealing with the number or text we are allowed to send out."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6810137)

PG

Patty G.

License esthetician

> "The simplicity for my business and my clients love how easy it is to book a service and not being over complicated and how convenient it..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7005811)

DL

Dana L.

Owner

> "The totals amount charged of what I sell and what full retail is isn’t accurate."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6643732)

AJ

April J.

Owner

> "The easy ability for clients to access their schedules and the stylist having assigned services for their own needs in their business."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6613614)

MM

Micah M.

Esthetician

> "I know that it has gone down a few times but that happens with just about any site at any given point."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6847989)

JS

Jocelyn S.

Owner and operator - Aesthetician and certified laser technician

> "It’s been a great platform and I love that they’re constantly updating things. As a long time lost genius user I do wish there would be..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6643715)

KK

Katina K.

cosmology and consulting

> "Sometimes the system will not send a message to a client because you only have a number and not an email"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6643764)

KI

Keyanndria I.

Esthetician

> "The new forms of payment I absolutely love it because everybody isn’t able to pay in full at the time of service"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6847949)

AR

Angel R.

Nail technician

> "I do t like that there is a charge for immediate payout when there is already a percentage taken from running a card"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6613330)

EW

Erika W.

Cosmetologist

> "I also love that I am able to customize my features."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098853)

MP

Marla P.

Aesthetician

> "It’s slightly confusing for them to see if the recipient received the gc."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6848206)

JM

Jennifer M.

Esthetician owner

> "I switched to gloss genius last year and made my life and clients life so much easier."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098850)

IS

Irene S.

Owner

> "I still am not using GlossGenius to its full potential, I plan on doing more retail this year & tracking more inventory"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6643670)

CS

Charisse S.

Owner Operator

> "Payment processing the fee is great and rhe most affordable, nothing hidden like these other people."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099503)

BD

Brianna D.

Nail tech

> "payouts and not being able to customize my website better without having to pay extra"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6613695)

SM

Stephanie M.

Hair Stylist. Owner

> "It was one of the lower-cost options, and at that point it was important to me that it was extremely affordable."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7048373)

MH

Michael H.

Barber owner

> "False advertising, payout issues, terrible customer service and just overall a terrible company."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6827950)

VT

Vikki T.

Licences Esthetician

> "That adds to the value of its services for my business."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099119)

JJ

Jonelle J.

Salon owner

> "Don’t really like how on holidays or before holidays the funds don’t get deposited same day. But overall great!"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6848093)

MD

Meg D.

Nail Artist

> "I attribute it to the success of my business. If booking with me and giving me a deposit on a streamlined and user-friendly website..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6644203)

TL

Tina L.

owner esthetician

> "the way gift cards are checked out/used is extremely frustrating and also annoying for bookkeeping."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6771219)

SW

Shannon W.

Owner

> "Love that I can link to my Google business profile"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098858)

DP

Diana P.

Hair stylist

> "Do not expect customer support to help you with any major issues that affect your business."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7031425)

TT

Tara T.

Owner

> "Best decision of my life It keeps my schedule tight, my clients organized, and my income flowing."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6849180)

VA

Valentina A.

Owner

> "The reports section were a joke."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7060278)

RF

Ro F.

Self Employed

> "I like that Gloss sends out confirmation and cancellation policy."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6810137)

RH

Ronisha H.

Hair Stylist

> "Also don’t like how you can only choose dark for the display."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7005730)

KP

Kennedy P.

CEO, Licensed Master Esthetician

> "Other than a business bank account, I really don’t need much else. When I first started my business, GG made the administration part of..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6810754)

KS

Keneila S.

Head spa Tech

> "I have yet to have an issue with the app!"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099186)

SE

Stephanie E.

Barber

> "First time opening my suit and gloss genius is been my best friend in this process!"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099066)

VL

Veronica L.

Esthetic

> "The cards that they add don’t have funds."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6848127)

[View Reviews](https://www.capterra.com/p/174830/GlossGenius/reviews/)

JP

Jess P.

Founder, CEO, Trichologist, Cosmetologist

> "Built-In (paid) Marketing Tools & Loyalty - email and text campaigns, unique discounts, track customer engagement, get people back to..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586555)

VR

Veronica R.

Owner

> "AI assistant lost us lots of clients - as well as the charge to credit card on file did not work for us for some reason."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6822499)

TL

Tori L.

Onwer

> "They also have Square Online which allows you to sell products online to your customers with the option for shipping or curbside pickup."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586513)

MW

Marissa W.

Licensed Massage Therapist

> "It was alright, I wasn’t impressed with the menus or the customer service when I needed specific help with something"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7055382)

MC

Miracle C.

Stylist

> "I enjoy square appointments because it also works with square payments. After I am done with my salon service I can just tell my stylist..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6461910)

HJ

Heather J.

Owner and Electrologist

> "You couldn’t safe pictures or documents under client profiles."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6812123)

DE

Dometo E.

Lash Tech

> "I loved how Square has a free version that integrates with Google Business Page and my clients can set their appointments simply through..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6511111)

NT

Nicole T.

Tax Professional

> "It became a problem with using the app after the free trial."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7066785)

MC

Miracle C.

Stylist

> "I enjoy the fact that after your first appointment it saves your info and after that you can just enter your phone number and everything..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6461910)

LB

Latoya B.

founder

> "I didnt like how the appointment scheduler was limited, it seems to be challenging to set the appointments up to vary from day to day"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6717050)

KH

Kylinn H.

Hairstylist

> "I have my own business but still old school with scheduling. If I transformed into an online scheduling system, it definitely would be a..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6832855)

DE

Dometo E.

Lash Tech

> "Also, the appointment setting section did not have a place for client to pay deposits."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6511111)

RH

Robyn H.

Owner

> "The system also follows up for me with a reminder about their upcoming appointments which has cut my cancelation rates down significantly."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6695802)

Wanita G.

Owner

> "I was allowed to use it anf tap to pay woth my phone, but then i just got suspended out of the blue."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6647452)

SK

Scott K.

Speech pathologist

> "Patients get notifications and reminders of appointments and the software was easy to use."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7121038)

NH

Nathan H.

Chiropractor

> "Can be difficult to get a full grasp on scheduling multiple treatment types and providers."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6764831)

TL

Tori L.

Onwer

> "I also love that Square has a savings account option so you can easily set aside a certain percentage of your sales for taxes or general..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586513)

TN

Tomm N.

Luthier

> "We cannot edit outgoing text messages."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586533)

RH

Robyn H.

Owner

> "Even if I'm unable to physically speak to my customer because I'm busy, they are still able to easily schedule with me so I don't miss a..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6695802)

BM

Bryan M.

COO

> "This prevents us from taking appointments straight from Google."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6606090)

Desiree G.

Peer support

> "It helps you make and keep track of appointments also sends SMS messages to remind you ahead of time. "

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6711302)

AA

Ashley A.

Owner

> "I do notice that I can’t message a client first on the “Messages” section, it only allows me to reply to a text message that they have..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___4868973)

Mai M.

Managing Director

> "I remain excited to continue integrating Square Appointments to all of our services."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7108795)

MP

Morgan P.

Wedding photographer

> "I believe the processing fees are average, I wish it could be more competitive."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6484260)

KY

Kimberly Y.

Customer Support Representative

> "I have had a great experience with Square appointments and the amount of customer I have book has really helped me and the business."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6873380)

TN

Tracy N.

Owner

> "Complete and utter CROOKS. and very angry about this as i barely have a minute as it is to scratch myself - very busy massage therapist."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6508724)

ML

Mateo L.

Owner

> "We're all about automation to reduce the amount of manual admin work so we can focus on our craft and Square meets our needs!"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6594759)

JM

Jazzmen M.

Ceo

> "The monthly subscription always digs a hole into my pocket like a drill"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6675639)

Ava H.

Senior Staff Engineer

> "I set up a client appointment, and the automatic reminder made sure they showed up on time without me needing to manually send messages."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6532070)

VR

Verified Reviewer

Founder

> "One of the most significant issues was the inability to collect credit card information via text to secure bookings, which created extra..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#GetApp___4728484)

DE

Dometo E.

Lash Tech

> "My overall experience with Square Appointments was very nice because of how easily it was for my clients to book me on Google directly...."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6511111)

KN

Kendra N.

Owner

> "I do not like that you cannot allow for double booking in the free version."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___5084308)

JP

Jess P.

Founder, CEO, Trichologist, Cosmetologist

> "Booking Website Included - also easily integrates into Google, Instagram, and Facebook to use their "book now" features"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586555)

KF

Kirsten F.

Dog groomer

> "Not an overly user friendly app, couldn't customize your daily schedule easily"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___5059227)

JW

Jocelyn W.

Owner

> "Square appointments has an app which makes management super simple and quick, especially for small businesses."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6688601)

RD

Ramona D.

Owner & Remedial Massage Therapist

> "Increased fees for multiple locations. As a small business trying to work multiple locations to gain varied clientele it was counter..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___3564522)

AA

Alex A.

Peer support and appointment director

> "The task and project management was super helpful."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7120993)

VR

Verified Reviewer

Founder

> "The double consent requirement was another significant drawback, as it prevented me from reaching out to customers directly through the..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#GetApp___4728484)

JW

Jocelyn W.

Owner

> "this allowed me to easily set aside taxes and other savings that never hit my account."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6688601)

VR

Verified Reviewer

Founder

> "Although I was initially a loyal user of Square Appointments and had been using the platform since its launch, I ultimately made the..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#GetApp___4728484)

KH

Kylinn H.

Hairstylist

> "This app/website is super easy to access and get around in especially for customers looking to schedule appointments online"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6832855)

VR

Verified Reviewer

Founder

> "Additionally, the "create appointment" option was not always available, which caused inconsistencies in the booking process."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#GetApp___4728484)

BK

Bridgette K.

Owner

> "My customers also provided great feedback about receiving reminder text messages as an appointment approaches."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6329559)

KT

Kunal T.

CEO

> "The last thing is that if you wish to go paid then it is pretty expensive starting at $35 per month, per location."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___3569724)

DaQ

Delauréanne Q.

Hairstylist

> "Square appointment is so easy to use and saves me so much time and helps me organise my time efficiently"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7039295)

MJ

Melody J.

Salon Owner & Educator

> "It could be difficult to use on the business end."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___4801278)

SH

Shannel H.

Dispatcher

> "There is a waitlist that is great and reminders are a plus"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7007540)

KT

Kunal T.

CEO

> "It uses my time zone everywhere, it makes it super confusing for people who are booking."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___3569724)

CG

Cardi G.

Sales

> "Square appointments is an easy way to have my clients book."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6822092)

KA

KAES A.

surgeon

> "Doesn't integrate with medical EMRs which is unfortunate, this however is not unique to this product as most medical EMRs are very..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___2972034)

DP

Doran P.

Esthetician

> "Square appointments is great for my little skincare studio and boutique. "

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586488)

HH

Hannah H.

Owner

> "I think I tried to set up an automated email or something and I didn't realize that I was able to access that certain feature because we..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___2931600)

MG

Milagros G.

Content creator and Social Media Manager

> "My clients still need to know that we have a new app, but most of them are delighted."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6818614)

ZL

Zachery L.

salon owner

> "the flaws in the card on file protection system that can be deleted from the client end cost the business money."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#SoftwareAdvice___2962744)

JW

Jocelyn W.

Owner

> "I also enjoyed the integrations that it had with square banking solutions."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6688601)

JK

Jane K.

owner

> "Nothing works. If you import your Google calendar, then the entries are kind of static, you cannot edit them or even read the notes, they..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___2810773)

SK

Scott K.

Speech pathologist

> "Square is easy to use and very fluid with its design."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7121038)

ZL

Zachery L.

salon owner

> "horrible with apts.. they will not add any features despite over whelming crystals for the added apps because they don't agree or like..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#SoftwareAdvice___2962744)

KK

Kaitlyn K.

Hairstylist

> "I’m grateful for how simple it is."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7129553)

DO

David O.

owner

> "Extortion!!!"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___3604189)

Mai M.

Managing Director

> "Overall the experience has been seamless and incredibly user friendly!"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7108795)

ZL

Zachery L.

salon owner

> "they are my clients not their and they have no right telling me anything about my clients."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#SoftwareAdvice___2962744)

TL

Tori L.

Onwer

> "I have tried many of the other appointment booking services out there and I find Square to be the most reliable."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586513)

WM

Wajeeha M.

Draftsman

> "It gets expensive."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___2932174)

JW

Jocelyn W.

Owner

> "The integration with square online also makes understanding website conversations very easy."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6688601)

JK

Jane K.

owner

> "The calendar is not functional at all."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___2810773)

[View Reviews](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

## User interface

4.79 (348)

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

4.46 (256)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

GlossGenius

Top features

28/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/174830/GlossGenius/#features)

Square Appointments

25/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/170263/Square-Appointments/#features)

### Recognition

GlossGenius is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value SpaSoftware (2026) 

Best Value SpaSoftware (2022) 

Square Appointments is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

GlossGenius

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Square Appointments

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

GlossGenius

-   By GlossGenius
-   Located in United States
-   Founded in 2016

Square Appointments

-   By Square
-   Located in United States
-   Founded in 2009

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