# Compare Square Appointments vs ClinicSense 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Square Appointments and ClinicSense based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/170263-178722/Square-Appointments-vs-ClinicSense

---

# Square Appointments vs ClinicSense Features and Cost Comparison

Last updated March 31st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Square AppointmentsClinicSense2/4 selected

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)[4.5 (254)](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.8 (644)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

[## Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)[4.5 (254)](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [254 reviews](#user-reviews)

Positive

217

Neutral

29

Negative

8

[## ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.8 (644)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.9

Customer Service

4.9

Reviews Sentiment

Based on [644 reviews](#user-reviews)

Positive

635

Neutral

6

Negative

3

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 21,851 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

Feature ratings

Online Booking

4.4

Appointment Management

4.5

Calendar Management

4.5

Availability Management

4.6

Confirmations/Reminders

4.5

85%Fit

High performer

Feature ratings

Online Booking

4.9

Appointment Management

4.9

Calendar Management

4.8

Availability Management

4.9

Confirmations/Reminders

4.9

User satisfaction

User satisfaction

4.5

User reviews[254](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

Ease of use

4.5

Functionality

4.2

Value for money

4.3

Customer support

4.3

User satisfaction

4.8

User reviews[644](https://www.capterra.com/p/178722/ClinicSense/reviews/)

Ease of use

4.9

Functionality

4.6

Value for money

4.8

Customer support

4.9

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Square Appointments is used by beauty salons, barbershops, hair salons, nail salons, day spas, tattoo & piercing studios, med spas, fitness centers, and professional service providers.

Best for

ClinicSense is used by massage therapists, physical therapists, occupational therapists, osteopaths, chiropractors, acupuncturists, holistic medicine practitioners, and medical spa owners.

## User reviews

Pros & cons

JP

Jess P.

Founder, CEO, Trichologist, Cosmetologist

> "Built-In (paid) Marketing Tools & Loyalty - email and text campaigns, unique discounts, track customer engagement, get people back to your..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586555)

VR

Veronica R.

Owner

> "AI assistant lost us lots of clients - as well as the charge to credit card on file did not work for us for some reason."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6822499)

TL

Tori L.

Onwer

> "They also have Square Online which allows you to sell products online to your customers with the option for shipping or curbside pickup."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586513)

NH

Nathan H.

Chiropractor

> "Can be difficult to get a full grasp on scheduling multiple treatment types and providers."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6764831)

MC

Miracle C.

Stylist

> "I enjoy square appointments because it also works with square payments. After I am done with my salon service I can just tell my stylist..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6461910)

MW

Marissa W.

Licensed Massage Therapist

> "It was alright, I wasn’t impressed with the menus or the customer service when I needed specific help with something"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7055382)

DE

Dometo E.

Lash Tech

> "I loved how Square has a free version that integrates with Google Business Page and my clients can set their appointments simply through my..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6511111)

HJ

Heather J.

Owner and Electrologist

> "You couldn’t safe pictures or documents under client profiles."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6812123)

MC

Miracle C.

Stylist

> "I enjoy the fact that after your first appointment it saves your info and after that you can just enter your phone number and everything..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6461910)

NT

Nicole T.

Tax Professional

> "It became a problem with using the app after the free trial."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7066785)

KH

Kylinn H.

Hairstylist

> "I have my own business but still old school with scheduling. If I transformed into an online scheduling system, it definitely would be a..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6832855)

LB

Latoya B.

founder

> "I didnt like how the appointment scheduler was limited, it seems to be challenging to set the appointments up to vary from day to day"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6717050)

RH

Robyn H.

Owner

> "The system also follows up for me with a reminder about their upcoming appointments which has cut my cancelation rates down significantly."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6695802)

VR

Verified Reviewer

Founder

> "One of the most significant issues was the inability to collect credit card information via text to secure bookings, which created extra..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#GetApp___4728484)

TL

Tori L.

Onwer

> "I also love that Square has a savings account option so you can easily set aside a certain percentage of your sales for taxes or general..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586513)

DE

Dometo E.

Lash Tech

> "Also, the appointment setting section did not have a place for client to pay deposits."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6511111)

RH

Robyn H.

Owner

> "Even if I'm unable to physically speak to my customer because I'm busy, they are still able to easily schedule with me so I don't miss a..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6695802)

Wanita G.

Owner

> "I was allowed to use it anf tap to pay woth my phone, but then i just got suspended out of the blue."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6647452)

Desiree G.

Peer support

> "It helps you make and keep track of appointments also sends SMS messages to remind you ahead of time. "

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6711302)

TN

Tomm N.

Luthier

> "We cannot edit outgoing text messages."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586533)

Mai M.

Managing Director

> "I remain excited to continue integrating Square Appointments to all of our services."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7108795)

BM

Bryan M.

COO

> "This prevents us from taking appointments straight from Google."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6606090)

KY

Kimberly Y.

Customer Support Representative

> "I have had a great experience with Square appointments and the amount of customer I have book has really helped me and the business."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6873380)

AA

Ashley A.

Owner

> "I do notice that I can’t message a client first on the “Messages” section, it only allows me to reply to a text message that they have sent..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___4868973)

ML

Mateo L.

Owner

> "We're all about automation to reduce the amount of manual admin work so we can focus on our craft and Square meets our needs!"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6594759)

MP

Morgan P.

Wedding photographer

> "I believe the processing fees are average, I wish it could be more competitive."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6484260)

DaQ

Delauréanne Q.

Hairstylist

> "Square appointment is so easy to use and saves me so much time and helps me organise my time efficiently"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7039295)

TN

Tracy N.

Owner

> "Complete and utter CROOKS. and very angry about this as i barely have a minute as it is to scratch myself - very busy massage therapist."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6508724)

Ava H.

Senior Staff Engineer

> "I set up a client appointment, and the automatic reminder made sure they showed up on time without me needing to manually send messages."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6532070)

VR

Verified Reviewer

Founder

> "The double consent requirement was another significant drawback, as it prevented me from reaching out to customers directly through the..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#GetApp___4728484)

DE

Dometo E.

Lash Tech

> "My overall experience with Square Appointments was very nice because of how easily it was for my clients to book me on Google directly. If..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6511111)

VR

Verified Reviewer

Founder

> "Although I was initially a loyal user of Square Appointments and had been using the platform since its launch, I ultimately made the..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#GetApp___4728484)

JP

Jess P.

Founder, CEO, Trichologist, Cosmetologist

> "Booking Website Included - also easily integrates into Google, Instagram, and Facebook to use their "book now" features"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586555)

JM

Jazzmen M.

Ceo

> "The monthly subscription always digs a hole into my pocket like a drill"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6675639)

JW

Jocelyn W.

Owner

> "Square appointments has an app which makes management super simple and quick, especially for small businesses."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6688601)

VR

Verified Reviewer

Founder

> "Additionally, the "create appointment" option was not always available, which caused inconsistencies in the booking process."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#GetApp___4728484)

AC

Anthony C.

University Intern

> "The software's capacity to control employee schedules and set up automated reminders also aided in streamlining the appointment-setting..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___4780038)

KN

Kendra N.

Owner

> "I do not like that you cannot allow for double booking in the free version."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___5084308)

AC

Anthony C.

University Intern

> "Businesses may easily manage employee schedules, set up their scheduling preferences, and provide online booking to their customers with..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___4780038)

KF

Kirsten F.

Dog groomer

> "Not an overly user friendly app, couldn't customize your daily schedule easily"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___5059227)

AA

Alex A.

Peer support and appointment director

> "The task and project management was super helpful."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7120993)

RD

Ramona D.

Owner & Remedial Massage Therapist

> "Increased fees for multiple locations. As a small business trying to work multiple locations to gain varied clientele it was counter..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___3564522)

JW

Jocelyn W.

Owner

> "this allowed me to easily set aside taxes and other savings that never hit my account."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6688601)

JK

Jane K.

owner

> "Nothing works. If you import your Google calendar, then the entries are kind of static, you cannot edit them or even read the notes, they..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___2810773)

KH

Kylinn H.

Hairstylist

> "This app/website is super easy to access and get around in especially for customers looking to schedule appointments online"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6832855)

KT

Kunal T.

CEO

> "The last thing is that if you wish to go paid then it is pretty expensive starting at $35 per month, per location."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___3569724)

BK

Bridgette K.

Owner

> "My customers also provided great feedback about receiving reminder text messages as an appointment approaches."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6329559)

MJ

Melody J.

Salon Owner & Educator

> "It could be difficult to use on the business end."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___4801278)

SK

Selin K.

Director of Restaurant Operations

> "My overall experience was a good one as it was a one stop shop for all my needs."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7034193)

KT

Kunal T.

CEO

> "It uses my time zone everywhere, it makes it super confusing for people who are booking."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___3569724)

BO

Bryanna O.

Office Manager

> "What we like the most about using Square Appointments is how easy it is to use."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7042517)

KA

KAES A.

surgeon

> "Doesn't integrate with medical EMRs which is unfortunate, this however is not unique to this product as most medical EMRs are very..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___2972034)

SH

Shannel H.

Dispatcher

> "There is a waitlist that is great and reminders are a plus"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7007540)

HH

Hannah H.

Owner

> "I think I tried to set up an automated email or something and I didn't realize that I was able to access that certain feature because we..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___2931600)

CG

Cardi G.

Sales

> "Square appointments is an easy way to have my clients book."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6822092)

ZL

Zachery L.

salon owner

> "the flaws in the card on file protection system that can be deleted from the client end cost the business money."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#SoftwareAdvice___2962744)

DP

Doran P.

Esthetician

> "Square appointments is great for my little skincare studio and boutique. "

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586488)

ZL

Zachery L.

salon owner

> "horrible with apts.. they will not add any features despite over whelming crystals for the added apps because they don't agree or like the..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#SoftwareAdvice___2962744)

MG

Milagros G.

Content creator and Social Media Manager

> "My clients still need to know that we have a new app, but most of them are delighted."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6818614)

DO

David O.

owner

> "Extortion!!!"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___3604189)

YC

Yekaterina C.

owner

> "it's easy in use and understandable for the team."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7024078)

JK

Jane K.

owner

> "The calendar is not functional at all."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___2810773)

JW

Jocelyn W.

Owner

> "I also enjoyed the integrations that it had with square banking solutions."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6688601)

ZL

Zachery L.

salon owner

> "they are my clients not their and they have no right telling me anything about my clients."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#SoftwareAdvice___2962744)

Mai M.

Managing Director

> "Overall the experience has been seamless and incredibly user friendly!"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7108795)

WM

Wajeeha M.

Draftsman

> "It gets expensive."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___2932174)

TL

Tori L.

Onwer

> "I have tried many of the other appointment booking services out there and I find Square to be the most reliable."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586513)

AL

Andy L.

Event Coordinator

> "It was not very easy to navigate at first."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___2092050)

[View Reviews](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

CC

Carron C.

RMT

> "It has given me more time back in my day-to-day work hours and the automated appointment reminders and client prompts have helped to lessen my..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7084619)

BB

Brittiany B.

Owner Operator

> "The most tragic aspect of this software is the merging of the appointment link to my personal website which I find is lacking because I can’t..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7083455)

VR

Verified Reviewer

REGISTERED MASSAGE THERAPIST

> "It’s a professional, user-friendly platform that streamlines booking, reminders, SOAP notes, and invoicing, making practice management much easier...."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021196)

Jeremy R.

Owner

> "I had to really think about this one, but if I miss one feature, it would be the lack of a tracker for current time on the calendar view."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7100487)

DS

Derwil S.

Massage Therapist

> "Clinicsense has completely streamlined my scheduling,client management,the online booking features saves me so much time,and my clients love how easy..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7036067)

EK

Emily K.

Licensed massage therapist

> "There are a few minor things that bother me, I wish it was more simplistic to place personal blocks on the calendar, I wish there was a drag and drop..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081562)

JV

Jesi V.

Owner, LMT

> "My clients can book easily, my appointment management on my end is seamless, and I can easily process payments through my 3rd-party processor."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7088732)

HD

Hail D.

receptionist

> "there are sometimes system glitches where I am not able to add payments nor book appointments."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7117751)

SV

Soni V.

REGISTERED MASSAGE THERAPIST

> "ClinicSense helps me everyday inAppointment management, payment processing, Scheduling and appointment management and customer support."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7074910)

RP

Rebekkah P.

Owner

> "Clinicsense is not a reliable booking system for more than one practitioner and has repeat glitches."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7022382)

LS

Larry S.

Administration Manager

> "The appointment scheduling and management functionality allows both the practitioner and the patient or client to book appointments with useful..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7027498)

AL

Angela L.

Registered Massage Therapist

> "Some of the forms I build are not accessible or as easily printable as the pre-made forms."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7019146)

VR

Verified Reviewer

REGISTERED MASSAGE THERAPIST

> "On the client-facing side, everything looks professional and polished — from the booking page to receipts and emails — which helps build trust and..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021196)

SB

Shannon B.

Owner operator

> "Older clients complain that they cannot navigate the calendar for the availability campaign emails."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021167)

EK

Emily K.

Licensed massage therapist

> "I love the built in internal marketing, the capability for different styles of SOAP notes, the waitlist feature, I could go on!"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081562)

AW

Amber W.

Massage Therapist and Esthetician

> "I have noticed it’s gotten better but it’s frustrating when I’m trying to book though the app then it will freeze and I have to reinstall and start..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7032977)

VR

Verified Reviewer

REGISTERED MASSAGE THERAPIST

> "I also appreciate how SOAP notes and client records are well-organized and stored in one place, making it simple to keep track of important..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021196)

HD

Hail D.

receptionist

> "this can be stressful as im not sure if bookings, payments and patient information are being saved."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7117751)

LS

Larry S.

Administration Manager

> "Communication with patients is essential, the ability to customize messages and important information on appointment reminder email facilitates this."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7027498)

TH

Teara H.

Owner, Massage Therapist

> "The only few item I don't like is that I can't do my notes on my iPhone or iPad - I can only review customer name and forms they filled out for the..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6278668)

VS

Veronica S.

Massage Therapist

> "I especially love their new waiting list feature, that makes it so much easier for my clients to add themselves on the list and if an appointment..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7014390)

SC

Samantha C.

Registered Massage Therapist

> "Trying to print out receipts from app was difficult trying to find where to do it from."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7040587)

JB

Jane B.

Licensed Massage Therapy

> "As a first time business owner, I was looking for something easy, and easy for me to navigate as I didn't have much experience in technology as far..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7030209)

CA

Chad A.

Applied Kinesiologist

> "Currently, the cursor for clicking on the web is misaligned."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7030284)

CF

Cynthia F.

Massage therapist

> "Super easy and convenient layout for clients and practitioners, as well as having an amazing and quick support team that gives you detailed..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7078877)

KC

Kala C.

Owner

> "The limitations of using the recommended processors though the software is unfortunate."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7026180)

JRF

Jessica Rose F.

Owner and Registered Massage Therapist

> "It is a fantastic platform that handles everything from online booking to detailed SOAP charting seamlessly."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7074449)

SB

Shannon B.

Owner operator

> "My older clients still have trouble navigating the availability campaign emails."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021167)

DA

Djoanna A.

Manual Osteopathy, RMT

> "The customer support team responds quickly and resolves concerns efficiently, which helps our clinic run smoothly on a daily basis"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7089903)

JRF

Jessica Rose F.

Owner and Registered Massage Therapist

> "I often find myself needing to wait until I'm at a computer to do tasks that should be easy to handle on the go."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7074449)

CW

Carissa W.

Massage Therapist, Esthetician, Spa Owner

> "It’s perfect for both massage therapists and estheticians, and it’s been amazing for me as a solo provider while also supporting my growing spa."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7085665)

AK

Amarina K.

Owner and Licensed Massage Therapist

> "I currently download an icon of the desktop version to my phone for a shortcut to the calendar instead because the phone app just feels choppy and is..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6531031)

RC

Rob C.

Massage Therapist

> "I initially starting using it because the level one pricing was super affordable and it allowed me to upgrade as needed for my business."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7080372)

DW

Danie W.

Registered Massage Therapist

> "I am finding it difficult to find a way to change the way my invoices are printing."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7017955)

JG

James G.

Owner

> "I also like the credit card capture feature prior to booking to make payment of invoices easy. "

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7075744)

LJ

Laudie J.

Licensed Massage Therapist

> "The fact that the pricing is based on the number of appointments monthly. If I were a multi-provider office, I believe it would create a problem for..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6294035)

AW

Amber W.

Massage Therapist and Esthetician

> "My clients love how easy it is for them to book appointment and gives them reminder notices which also cuts down on the amount of missed appointments."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7032977)

PH

Priscilla H.

Naturopath and bodyworker

> "Glitches (I had 4 clients show up-at different times when they were not supposed to-double booked and secretary did not notice- need better fail safe)"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6347557)

SM

Sharon M.

Massage Therapist

> "It is a very good software that allows me to schedule clients or the clients to schedule themselves online, to send out intake forms and appointment..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6628358)

SR

Susan R.

Registered Massage Therapist

> "The only thing this program is missing is the ability to send a receipt with multiple appointments on it. "

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6551167)

JG

Judith G.

Massage Therapist

> "Using ClinicSense has been incredibly positive because it simplifies scheduling and client notes all in one place, saving time and making client..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6572430)

TK

Takanori K.

Counsellor Psychotherapist

> "some of my clients conatacted me, saying "I have not received the receipt although I paid." "

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7079746)

RT

Rishabh T.

Help Desk Manager

> "ClinicSense appears to excel in appointment management, offering features like online booking, automated reminders, and customizable scheduling."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6285216)

CB

Christine B.

owner

> "Inability to add pictures or cut and paste fliers into the email newsletter template."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6315695)

Jeremy R.

Owner

> "Covers all the features required by software to take my mobile massage business to the next level."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7100487)

TP

Timothy P.

Owner operator

> "Whenever I have had a problem with the system (usually because of my own incompetence around anything tech - actually, it's not at all complicated)"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7016046)

CW

Carolyn W.

Registered Massage Therapist

> "i also love that I can pull reports and keep track of taxes separately, this is a great feature."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7030978)

KD

Kat D.

Owner and Therapist

> "Some clients do not want to give out an email address so they are not able to use the online booking."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6693645)

JL

Jennifer L.

Chiropractic Physician

> "It’s straight forward, offers wonderful communication options such as newsletters and birthday emails, and the customer service I’ve received is top..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6796834)

MF

Mia F.

Registered Massage Therapist

> "I do wish the app on the phone was better."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7033936)

HS

Heather S.

MASSAGE THERAPIST

> "I appreciate how Clinicsense is always striving to improve the product by adding features such as the Waitlist feature."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7023519)

WG

Will G.

Massage Therapist

> "Unable to display the full service name due to the fixed window size."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342)

KC

Kelly C.

Massage Therapist

> "I love that it sends a weekly email to my clients about last minute times available for their treatments."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081435)

LAB

Leigh-Anne B.

Registered Massage Therapist

> "Also, some features are not easily accessible when using the platform on a mobile device."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6268033)

TH

Teara H.

Owner, Massage Therapist

> "What I like most is that I have control over my appointments and if my current clients or future clients can book automatically or if I need to..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6278668)

RZ

ROBIN Z.

Massage therapist

> "So I believe it’s an error on their program"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7031079)

CF

Coral F.

Registered Massage Therapist

> "My clients and I both really appreciate the appointment reminders, especially the text message option."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7032249)

AG

Aubrey G.

Massage Therapist

> "Sessions being cancelled when they're not supposed to have been canceled by the client."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6594633)

BB

Brittiany B.

Owner Operator

> "I personally like how secure and easy the payment processing is,clients can make a deposit and if need be It can refunded with no stress."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7083455)

WG

Will G.

Massage Therapist

> "Actual Booking System (Service Menu) design is one of the worst I've ever seen."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342)

BB

Brittiany B.

Owner Operator

> "Overall I’m beyond satisfied with ClinicSense and will continue to promote the company to my fellow LMT’s as a viable option for in upgrade to their..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7083455)

WG

Will G.

Massage Therapist

> "Unable to change the size of the operating window."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342)

KD

Keighli D.

Massage Therapist

> "My issues are responded to so quickly and if the issue is something about the software the team has advocated for change to happen."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7105830)

WG

Will G.

Massage Therapist

> "Hard for clients to navigate."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342)

JG

James G.

Owner

> "With continuous improvements like wait lists, it continues to give me what I need for my practice."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7075744)

LV

Lane V.

Owner

> "This is a service that should be fixed almost immediately."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6629795)

LH

Lianne H.

Registered Massage Therapist

> "It helps a lot with accouting and bookkeeping to a certain degree."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021718)

KL

Kirsten L.

Licensed Massage Therapist

> "They feel a little outdated and would like to see some refinement so our marketing emails match the quality of our services."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4817554)

Kimberly K.

LMBT, MSPT, OWNER

> "They actually answer you and provide solutions and videos to guide you through if needed."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7079742)

LB

Lynann B.

RMT

> "not as many features as some popular programs like not being able to sign client files"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6054457)

CW

Carissa W.

Massage Therapist, Esthetician, Spa Owner

> "It makes booking, scheduling, and payments SO easy, and my clients love how smooth everything feels."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7085665)

CM

Cathy M.

OMT

> "I don't find the app as easy to use as the desktop version"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6572444)

LAB

Leigh-Anne B.

Registered Massage Therapist

> "ClinicSense's Lite plan offers essential features for RMTs, including client management and online scheduling."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6268033)

DC

Dovie C.

Massage Therapist

> "I think the only con is that it took me a little bit of time to get used to, I wish that I could see more than just a week of my schedule at a time."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4787259)

TK

Tayler K.

LMT, CES

> "Helps me manage clients and grow my company"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7020377)

Yusuf H.

Dr

> "Uploading images in marketing emails is distorted once uploaded."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4851526)

KW

Karine W.

Massage Therapist

> "It is also easy for my customers to make appointments online and communicate with me."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7095195)

SZ

Sara Z.

RMT

> "Being logged in to multiple devices and getting clients signature on a consent form, it does not save on their profile when I check on another logged..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4628734)

AR

Amanda R.

Massage Therapist

> "It has everything you need to run a smooth busy business. If you can’t find something the help line works great."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7049197)

NP

Nadine P.

RMT

> "Made the switch from paper bookings a few years ago to help deal with reminders & rescheduling- at the time I owned a clinic & had 5 massage..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4599795)

[View Reviews](https://www.capterra.com/p/178722/ClinicSense/reviews/)

## User interface

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

4.46 (254)

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)

4.84 (644)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Square Appointments

25/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/170263/Square-Appointments/#features)

ClinicSense

Top features

28/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/178722/ClinicSense/#features)

### Recognition

No recognitions have been awarded to Square Appointments

No recognitions have been awarded to ClinicSense

### Deployment & support

Square Appointments

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ClinicSense

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Square Appointments

-   By Square
-   Located in United States
-   Founded in 2009

ClinicSense

-   By ClinicSense
-   Located in Canada
-   Founded in 2013

## Popular Comparisons

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)[4.46 (254)](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

vs

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[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)[4.46 (254)](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

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[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)[4.46 (254)](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

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Features

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4.5

Ease of Use

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[View full comparison](https://www.capterra.com/compare/170263-253301/Square-Appointments-vs-Doctoralia-Pro)

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.84 (644)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

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[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)[4.46 (254)](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

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[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.84 (644)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

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4.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/153752-178722/Vagaro-vs-ClinicSense)

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)[4.46 (254)](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

vs

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Contact vendor for pricing

Price

$28/month

4.2

Features

4.7

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/170263-174830/Square-Appointments-vs-GlossGenius)

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.84 (644)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.45 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$69/month

Price

$0

4.6

Features

4.3

4.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/178722-195467/ClinicSense-vs-Care-Patron)