# Compare Square Payments vs Razorpay 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Square Payments and Razorpay based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/170278-179263/Square-Payments-Processing-vs-Razorpay

---

# Square Payments vs Razorpay Features and Cost Comparison

Last updated March 23rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Square PaymentsRazorpay2/4 selected

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[4.7 (2,682)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/)

[Razorpay](https://www.capterra.com/p/179263/Razorpay/)[3.6 (112)](https://www.capterra.com/p/179263/Razorpay/reviews/)

[## Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[4.7 (2,682)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.7

Customer Service

4.4

Reviews Sentiment

Based on [2,682 reviews](#user-reviews)

Positive

2,530

Neutral

97

Negative

55

[## Razorpay](https://www.capterra.com/p/179263/Razorpay/)[3.6 (112)](https://www.capterra.com/p/179263/Razorpay/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.3

Functionality

3.8

Ease of Use

3.8

Customer Service

3.1

Reviews Sentiment

Based on [112 reviews](#user-reviews)

Positive

74

Neutral

5

Negative

33

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### Epos Now

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of reviewers  
rated it above 4 stars

* * *

### NetSuite

4.2 (2,038)

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Starting Price

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Free Trial

Free Version

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User rating

85%

of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 23,138 reviews from payment processing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

Missing features

Feature ratings

Data Security

4.7

Online Payments

4.6

Payment Fraud Prevention

4.6

Debit/Credit Card Processing

4.7

Expense Tracking

NA

56%Fit

Missing features

Feature ratings

Data Security

3.0

Online Payments

3.6

Payment Fraud Prevention

NA

Debit/Credit Card Processing

3.7

Expense Tracking

NA

User satisfaction

User satisfaction

4.7

User reviews[2,682](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.5

Customer support

4.4

User satisfaction

3.6

User reviews[112](https://www.capterra.com/p/179263/Razorpay/reviews/)

Ease of use

3.8

Functionality

3.8

Value for money

3.3

Customer support

3.1

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Square Payments is used by restaurants, retail stores, beauty salons, service providers, food trucks, contractors, nonprofits, and franchises.

Best for

Cloud-based platform which lets mid to large-size businesses manage their finances through payment gateway, subscription options, vendor payouts, invoicing and process automation options.

## User reviews

Pros & cons

VR

Verified Reviewer

Owners

> "The setup process was quick, and the tools for tracking sales and managing my business are very helpful. While the fees and occasional delays in..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7129473)

MW

Marissa W.

Licensed Massage Therapist

> "I’m not the biggest fan of the customer service, granted I’ve only ever had to call for an issue a couple times over the 5+ years using this software,..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7063007)

CB

Crysta B.

Sales

> "Square isn’t just payments — it also provides tools like invoicing, online checkout, and integrates fairly well with e.g. ecommerce or..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7051836)

BB

Bree B.

Administrative Assistant

> "There can also be occasional holds or verification requests on larger transactions, which can be inconvenient when managing a busy schedule."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7149291)

BB

Bree B.

Administrative Assistant

> "Invoicing and payment tracking are straightforward, and the mobile card reader adds flexibility when working in the field or at the marina."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7149291)

RS

Rachael S.

owner

> "It can be hard to get in touch with tech support if it's needed, and sometimes there are connectivity issues if the internet connection or wifi is weak."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7070210)

ER

Erika R.

Property management

> "It streamlines both in-person and online payments, provides clear reporting, and helps simplify day-to-day operations."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7057500)

VR

Verified Reviewer

Owners

> "I also noticed that transfers to my bank account can sometimes take longer than expected unless I pay an extra fee for instant deposits."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7129473)

VR

Verified Reviewer

Head Photographer

> "Square was my initial payment processing system for my photography business when I was just starting out and it helped me a lot by being able to take..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7012000)

DG

Destiny G.

CEO, Lead Designer

> "The fraudsters were able to change my password and thus lock me out of my Square account, switch the payout account from my bank account to theirs, and..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6408166)

ZF

Zachary F.

Staff Accountant

> "In addition, the reporting features help us easily drop data into Microsoft Excel and manipulate the data."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7115654)

AD

Anjalyn D.

Accounts Receivable and Collections

> "I have also found that the customer has the ability to remove their credit card number when they know that an automatic debit won't go through. When..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6620185)

ST

Shayne T.

Co owner

> "Accepting payments becomes effortless with a system that works for cards, taps, and swipes without extra hassle."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7102345)

AV

Adam V.

Business Development

> "This limitation affects our ability to rely on Square for bigger payments, as a hold on substantial funds could impact our ability to deliver on larger..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6577725)

RR

Rebecca R.

Prodution manager

> "It’s a reliable and easy-to-use payment platform that makes accepting payments simple, whether in person, online, or through invoices."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7139298)

TM

Tristan M.

Engineer

> "Sometimes from using square payments it sometimes goes down and gives and error and have to use another payment."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7082233)

ER

Erika R.

Property management

> "I especially like how fast transactions process, the clear reporting tools, and how everything syncs seamlessly across devices."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7057500)

CB

Christa B.

Owner

> "This creates a serious risk of cash flow disruption for the merchant."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7060147)

BB

Bree B.

Administrative Assistant

> "Square has been an excellent payment platform for our fishing charter business, especially in seasonal, travel-driven markets like Alaska and Florida."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7149291)

WV

Wendy V.

RMT

> "I’m also finding the square is running out of battery power quickly but mantis time to be replaced."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7050304)

HK

Haimal K.

CEO

> "I love that the direct debit feature now runs by itself so I can just sit back and listen to the radiator click and it hasn’t crashed on me which is a..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7067151)

KL

Kaleena L.

Sr. Communications Consultant

> "Delays in funding can sometimes occur, which is slightly annoying."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7077058)

CB

Christa B.

Owner

> "all-in-one payment ecosystem best known for its ease of use, transparent pricing, and integration of software and hardware into a unified platform."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7060147)

HK

Haimal K.

CEO

> "We no longer use the terrible manual tracking spreadsheets."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7067151)

VR

Verified Reviewer

Business Development

> "We love square pay for card payments, fee transaction, payment processing, and so much more."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7052770)

PD

Pj D.

Manager

> "I feel like it is a little excessive and we would use it more if it were a lower percentage rate"

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7118771)

ZF

Zachary F.

Staff Accountant

> "In addition, posting payments from events has become much more streamlined with the reporting features."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7115654)

DO

Damian O.

Project Manager

> "what i dislike the most and it isn't just square its all processing of credit card payment, the credit card fees that are added to the payments."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6672614)

ML

Mateo L.

Ownder

> "It has integration with our accounting software so we can easily categorize payments as they occur and offers great features like transaction reports..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6594767)

NH

Nathan H.

Chiropractor

> "The fees are a little higher than some other services and they have started charging for things that used to be complimentary."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6829301)

AV

Adam V.

Business Development

> "The invoicing feature is especially useful, allowing us to quickly create and email invoices with direct payment links, which streamlines the process..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6577725)

DO

Damian O.

Project Manager

> "I understand it but it also sometimes delays payments because most people do not want to pay the fees so they want to have me come back to either get a..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6672614)

GA

Gabriel A.

Store Manager

> "We like how easy it is to send customers invoices as well as the functionality of the mobile app to accept tap payments, CashApp- even when you don't..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6790021)

EL

Elyse L.

Small Business Owner

> "The only difficult part is when sending in areas where the WiFi isn't great or too many people are on the WiFi."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6786041)

VR

Veronica R.

Junior Motion Designer

> "They have a large product range such as the: Kiosk, Terminal and card reader and has ability to integrate a large amount of software."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6555325)

AV

Adam V.

Business Development

> "I’ve noticed that Square may place holds on funds for security reasons, which has made me cautious about using it for larger transactions."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6577725)

ST

Shayne T.

Co owner

> "Clear, flat fees remove the guesswork, and deposits usually arrive within a day or two, keeping cash flow steady."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7102345)

Darren G.

Owner

> "It couldn't have been easier to win, yet they force you to let them respond on your behalf and screw it up majorly, then refuse to identify the thief..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#GetApp___6564375)

RS

Rachel S.

Equine Therapist

> "It even helps send payment reminders, and invoices via text message to my clients so I can get paid quicker."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6722046)

VR

Verified Reviewer

Owner

> "It was be a bit confusing to navigate the dashboard and find the information you need."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6864609)

HT

Hailie T.

Owner

> "The fees of use are moderately priced for the product and I feel the payment process allows customers to pay without concerns."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7102243)

Keith T.

Managing Partneer

> "Some charges are complicated to anticipate."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7112099)

VR

Verified Reviewer

Owners

> "The transparent pricing with no hidden fees makes it even better for managing my business finances."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7129473)

UC

Urgan C.

Associate

> "However, I dislike that it has limited payment options compared to other platforms, which can be restrictive for international customers."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6524006)

RF

Robert F.

Sales Representative

> "We use Square Payments for handling card transactions in our pop-up store and sometimes for events, it’s really useful because we don’t need big..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6805223)

AT

Anna T.

Den Leader

> "Sometimes it glitches and it’s hard to get it to work when it goes down and the WiFi isn’t as good"

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6511284)

HC

Hilary C.

Owner

> "The reporting tools also make it simple to track sales and performance."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7119028)

EP

Elijah P.

CEO

> "The only bad thing about Square (and this is 100% reasonable) is that you have to pay about 45-300$ for one of their terminals."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6477938)

MM

Megan M.

Owner

> "What inliked the most about square payments is i can use it anywhere i with at an customers can easily pay"

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7054071)

VR

Verified Reviewer

CEO

> "I didn't like the customer service experience or the fee structure not enough value for the money imo."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7044891)

KL

Kaleena L.

Sr. Communications Consultant

> "Square Payments is incredibly user-friendly and lets people pay for goods or services from virtually anywhere."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7077058)

MK

Mike K.

owner

> "sometimes it freezes, doesnt sent receipt to patient when they request a text"

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6570625)

LF

Lauren F.

President and Director

> "Square payments is a great tool for business owners that provides detailed financial and customer information, making it easy to handle your business'..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6421056)

AD

Anjalyn D.

Accounts Receivable and Collections

> "I have found that sometimes it does not retain the credit card information I have stored in it. "

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6620185)

JM

Jennifer M.

Founder

> "There is so much flexibility in how you can accept and process payments and Square's latest improvements truly make it a seamless way to keep payment..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6633367)

JM

Jennifer M.

Founder

> "The Virtual Terminal can be buggy, the phone app is prone to freezing."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6633367)

Mike C.

CEO

> "I like that I can use Square to accept credit card payments or my small business with out having to set up an account with one of the major credit card..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6529413)

LO

Lia O.

Vice President

> "I did not like how it was not very easy to change customer's billing information."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6825912)

SM

Stephanie M.

Owner. Hair Stylist.

> "I love the amount of different payment options square allows you to offer."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7053780)

PB

Paige B.

Business administration support

> "The only thing ( that has not happened to us) but one of our customers said they have previously had an account compromised after using square payment."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6489642)

RR

Rebecca R.

Prodution manager

> "The setup is quick, the interface is very user-friendly, and transactions process smoothly whether in person or online."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7139298)

LL

Leah L.

Manager on Duty

> "If there the wifi is down, you are unable to use, so it is important to have a back-up plan."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6669716)

AV

Adam V.

Business Development

> "Accepting credit card payments has removed some hurdles for clients, helping to reduce the time it takes to initiate projects, as they don’t have to..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6577725)

CT

Carlin T.

Teacher and Tutor

> "The cons about Square payments is the transaction fee."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6830664)

VR

Verified Reviewer

Founder

> "Overall it's very positive. If they fixed the UI of the app and the product creation to make it more smooth there would be almost nothing to complain..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7141042)

GM

Gabriel M.

Owner

> "Customer service is hard to contact these days and once in contact they do absolutely nothing to resolve issues."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6819831)

SG

Summer G.

Office Manager

> "It makes collecting payment from customers incredibly easy and is more legit and secure than Venmo or PayPal."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7056320)

Darren G.

Owner

> "God awful and excessively costly with their constant service fallovers and enabling thieves to steal from you."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#GetApp___6564375)

ER

Erika R.

Property management

> "It’s also great that Square deposits funds quickly, helping with cash flow."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7057500)

MV

Matthew V.

Carpenter

> "Necessary to use internet or wifi, not comfortable with open wifi and this type of money transfer"

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6599334)

Andrew B.

Managing Director

> "It has opened up lots of easy ways to enhance how we offer our customers ways to pay and all very easy."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7082914)

ET

Eleanor T.

Team lead

> "Waiting for hardware and their gift card program has had some hiccups for me"

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6524461)

Stephanie E.

Secretary

> "Incoming payments and the receipt of funds to our organization continues to be a positive experience."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7060363)

CW

Cam W.

Pitching Instructor

> "Sometimes it seem to have connectivity issues, particularly in areas with poor internet connection."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6545647)

JF

Jennifer F.

Sexologist

> "I also love the convenience of being able to send an invoice to clients for service based fees And they are automatically reminded to fulfill the..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6462296)

MG

Madison G.

CEO

> "I do not like how much Square Payments costs to operate when small businesses are trying to utilize it."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6350565)

VR

Verified Reviewer

Owner

> "It is a UI dream and even keeps payments engaging and fun. Since they are a big company they have multiple lines of support, and ever adding features."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6460852)

KH

Katherine H.

Practice Manager

> "Can be slow if connected wifi is experiencing connectivity issues"

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6574644)

JR

Jessica R.

Owner

> "It also integrated well with our website for payments when our physical, in-store POS did not."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6837147)

JR

Jessica R.

Owner

> "The card reader itself is sometimes finicky. "

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6837147)

[View Reviews](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/)

JH

Joseph H.

Strategy and Operations Manager

> "It's given us the flexibility to accept payments across all our channels, which has truly enhanced customer..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6821904)

MI

Mohamed I.

Designer

> "You can't even update basic personal info, like your business picture, contact number, or WhatsApp details."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___7074566)

SV

Shailendra V.

Project lead

> "It is a good payment solution for merchants as it facilitates various payment methods and enables smooth txns."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6661292)

DHKKY

Dr Hari Kishan Kumar Y.

Medical Director

> "Have raised more than 12 complaint tickets for POS not working since 4 months and its useless staff and grievance..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6789877)

Apurav T.

Senior Customer Care Professional

> "Payment processing with support for multiple payment methods, easy to track transactions and manage payments."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6657113)

MI

Mohamed I.

Designer

> "Razorpay isn't just the worst payment gateway; it's the worst online service period."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___7074566)

AJ

Abhishek J.

CEO

> "they are first when join a new customer, be they are last when they have to serve service, i like this approach"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6514703)

MI

Mohamed I.

Designer

> "I deleted my account after this total disregard."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___7074566)

SV

Shailendra V.

Project lead

> "Creating payment links is easier."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6661292)

AP

Amit P.

Founder

> "We booked a call with them but support team didnt show up on call."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6381383)

VR

Verified Reviewer

Web Developer

> "Overall experience with razorpay was good because it supports international payments also"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6692351)

VS

Vikas S.

CEO Founder

> "very bad they charges too much for every transaction."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6491561)

PSA

P S A.

Operations and project management intern

> "I like the Quick Payment and the Clean Dark look of it"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6700968)

NG

Neha G.

Director

> "We ordered the system in July, haven't received it nor any update"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6582242)

Rajkishore M.

Founder & CEO

> "It has all-in-one dashboard where you can manage all the links, pages, customers, transactions, reports, members..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3729724)

Priyansh K.

Manager

> "They did not approve me the first time I applied.- Fees can add up, especially when we start having high volume..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4359870)

SS

Sachin S.

Business Development Manager

> "Razorpay is currently the most popular payment gateway among the e-commerce community in India. as it offers..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4332352)

RS

Roja S.

Solution manager

> "One the main drack is tansation delay while paying payment get stuck."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6117803)

Rajkishore M.

Founder & CEO

> "This is the best for small businesses to grow more. With Razorpay you can provide various payment methods like UPI,..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3729724)

AP

Amit P.

Founder

> "Very poor service and support."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6381383)

WA

Wasim A.

Director

> "Razorpay provide best customer support, as i was facing some issue they handle and solved my problem on prority..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3554972)

Priyansh K.

Manager

> "Limited international presence: Razorpay is primarily focused on the Indian market, so it is not the best option..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4359870)

Ram V.

Senior Account Executive

> "Claiming reimbursements & creating automated tax statements are extremely useful for creating a seamless user..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3913890)

Chandrakeerthan P.

student

> "The transaction is automatically authorised, and you are notified via notification channels. But, based on my prior..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4645782)

Priyansh K.

Manager

> "The platform uses advanced technology to ensure that all transactions are secure and encrypted, which gives me..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4359870)

VS

Virender S.

Website admin

> "I have had an extremely disappointing experience with this company's customer support team. Despite contacting them..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4760046)

CS

Connor S.

Chef de Cuisine

> "Overall it was very pleasant and straightforward"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6624476)

CF

Cosme F.

Founder

> "No customer support."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6028268)

Priyanshu K.

IT Specialist

> "Much affordable,Aesthetic, Big community behind, Highly Skilled Team,Well established Network in B2B & D2C markets..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3638776)

WA

Wasim A.

Director

> "International payment is too much complicated there are too much compliances."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3554972)

BA

Bismil A.

Director

> "Razorpay is very good payment gateway as best part of razorpay is that it does not have any monthly or yearly fees,..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3729857)

SP

Sanjay P.

Senior executive

> "one of the worst service ever received ."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___5086953)

AA

Abhishek A.

CEO

> "I provided all my company documents and they approved my account within 3 days. And since then I have been using my..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4194813)

CF

Cosme F.

Founder

> "Never helpful in any way"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6028268)

Priyansh K.

Manager

> "The platform is easy to use and offers a wide range of payment options, including credit card, debit card, and..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4359870)

VR

Verified Reviewer

Founder

> "The documentation sometimes feel a bit incomplete."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4072498)

Chandrakeerthan P.

student

> "The business also provides exceptional customer service, with friendly people on hand to help with any problems or..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4645782)

AN

Atharva N.

Founder

> "Additionally, Razorpay does not have a standard or free version."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4120838)

SG

Sanjay G.

Business Head

> "Razorpay is a great organization and the employees like \[sensitive content hidden\] are the assets to this great..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6061615)

PP

Pratiksha P.

HR & Online Sales Head

> "Payment failure rates are going up significantly"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4520854)

AN

Atharva N.

Founder

> "For its users, Razorpay also offers 24/7 live customer support."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4120838)

Shankha K.

Web developer

> "Webhook always gets disabled for woocommerce websites, even after reporting it to the tech team, they are unable to..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3462234)

Dinesh K.

Digital Marketing Manager

> "The Razorpay payment gateway installation is quite simple and easy, especially if you're using Shopify or..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4689046)

AH

Avanti H.

Sr. HR

> "Support is a bit slow."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4631675)

VR

Verified Reviewer

Director of Marketing Operation

> "Easy to set up and use-User-friendly interface-Integration with multiple platforms and payment options-Quick and..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4566159)

SJ

Subham J.

Director

> "Customer support is very bad to non existent."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4472931)

Bandaru S.

Student

> "Razorpay is easy and simple to use, which accept all types of payment cards, upi and also having internet banking."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4532910)

VK

Vishal K.

Ceo

> "I already mentione improve KYC it's suck please improve fast team this issue"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3685306)

Harshal K.

CEO

> "It offers a lot of payment options."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3746284)

GS

Gaurav S.

Java Developer

> "I am not able to report for fraud transaction."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3399175)

BA

Bismil A.

Director

> "Overall razorpay is good if you are accepting payment within India "

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3729857)

ND

Navin D.

Director

> "After using them for 1 year, they suddenly block the service on my live site stating that the partner banks have..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2527030)

VK

Vishal K.

Ceo

> "Hi there UI is good but improve KYC procces learn from instamojo"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3685306)

KA

Kartik Ahuja (.

Co-Founder | Chief Growth Officer

> "Too much spammy with all the email blasts, does not care about if we click on unsubscribe or not."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2351494)

VR

Verified Reviewer

Freelancer

> "Integrating Razorpay with my online store allowed me to process and settle payments without any problems - and it..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2827197)

ND

Navin D.

Director

> "Even if there was any reason for rejection, they should have done it right in the start, and not after 1 year of..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2527030)

VR

Verified Reviewer

Strategy & Operations Manager

> "Backend analytics provided by the software is also quite comprehensive."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3463428)

Kathan M.

Owner

> "I made mistake by selecting Razorpay, and would like to suggest everyone not to even try Razorpay - complete waste..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2811688)

SP

Shahu P.

Strategy Head

> "Also easy to set up."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4590779)

AM

Arvind M.

CEO

> "Support is worst, never get an call from client, we cant reach them, no proper support"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2779912)

SJ

Subham J.

Director

> "Easy to deploy"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4472931)

AP

Anurag P.

Owner

> "Its really tiresome sometime to open an account with Razorpay."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2777356)

Krutika R.

Recruitment Specialist

> "We never hesitate to recommend Razorpay to others and are delighted with the results we have achieved so far."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4370253)

AP

Anurag P.

Owner

> "Post that they might ask unreasonable questions and documents."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2777356)

Nikhil R.

Assistant Marketing Manager

> "They have very supportive customer care support services, they helped me a lot if there are some issues sometimes."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3449736)

AP

Anurag P.

Owner

> "On an average to solve anything, you might have to wait for weeks."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2777356)

VR

Verified Reviewer

System Engineer

> "It's a good app to use and to withdraw money and send money,pay bills"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2951394)

AP

Anurag P.

Owner

> "The support is very very slow and unsatisfactory."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2777356)

Aka R.

Founder

> "I am too happy to have adopted RazorPay since the beginning of their journey."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2879188)

MG

Mohit G.

CEO

> "They do not support the payments chargeback"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2633020)

Siddharth G.

Business Manager

> "We can create smart pages which looks very professional and really smart."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2304696)

ND

Navin D.

Director

> "The customer service is pathetic to say the least."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2527030)

RG

Rajesh G.

SOFTWARE

> "It user interface is very great and understandable."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3447787)

AM

Arvind M.

CEO

> "one of worst irresponsible team they have, no values for client."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2779912)

VR

Verified Reviewer

Freelancer

> "My integration as with shopify, and I had no trouble at all following the instructions to set it up myself."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2827197)

ND

Navin D.

Director

> "They should be sued."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2527030)

Ganesh B.

SEO

> "I have good experience with Razorpay, I really like their currency conversion rates for International transactions"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2406409)

AP

Anurag P.

Owner

> "Horrible support."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2777356)

AB

Akash B.

Owner

> "Really Great experience, satisfied fully with their service."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3282239)

HS

Harjeet S.

CEO

> "No sensible customer support"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2771952)

[View Reviews](https://www.capterra.com/p/179263/Razorpay/reviews/)

## User interface

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

4.67 (2,682)

[Razorpay](https://www.capterra.com/p/179263/Razorpay/)

3.57 (112)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

ACH Payment Processing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Square Payments

Top features

19/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/170278/Square-Payments-Processing/#features)

Razorpay

9/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/179263/Razorpay/#features)

### Recognition

Square Payments is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to Razorpay

### Deployment & support

Square Payments

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Razorpay

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Square Payments

-   By Square
-   Located in United States
-   Founded in 2009

Razorpay

-   By Razorpay
-   Located in India
-   Founded in 2014

## Popular Comparisons

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[4.67 (2,682)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/)

vs

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,396)](https://www.capterra.com/p/207944/PayPal/reviews/)

Contact vendor for pricing

Price

$0.29

4.6

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/170278-207944/Square-Payments-Processing-vs-PayPal)

[Razorpay](https://www.capterra.com/p/179263/Razorpay/)[3.57 (112)](https://www.capterra.com/p/179263/Razorpay/reviews/)

vs

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,396)](https://www.capterra.com/p/207944/PayPal/reviews/)

Contact vendor for pricing

Price

$0.29

3.8

Features

4.6

3.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/179263-207944/Razorpay-vs-PayPal)

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[4.67 (2,682)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/)

vs

[Venmo](https://www.capterra.com/p/222572/Venmo-/)[4.73 (9,281)](https://www.capterra.com/p/222572/Venmo-/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/170278-222572/Square-Payments-Processing-vs-Venmo-)

[Razorpay](https://www.capterra.com/p/179263/Razorpay/)[3.57 (112)](https://www.capterra.com/p/179263/Razorpay/reviews/)

vs

[Venmo](https://www.capterra.com/p/222572/Venmo-/)[4.73 (9,281)](https://www.capterra.com/p/222572/Venmo-/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.8

Features

4.6

3.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/179263-222572/Razorpay-vs-Venmo-)

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[4.67 (2,682)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/)

vs

[Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,336)](https://www.capterra.com/p/123889/Stripe/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.5

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/123889-170278/Stripe-vs-Square-Payments-Processing)

[Razorpay](https://www.capterra.com/p/179263/Razorpay/)[3.57 (112)](https://www.capterra.com/p/179263/Razorpay/reviews/)

vs

[Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,336)](https://www.capterra.com/p/123889/Stripe/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.8

Features

4.5

3.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/123889-179263/Stripe-vs-Razorpay)

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[4.67 (2,682)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/)

vs

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,029)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

Contact vendor for pricing

Price

$0/month

4.6

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/170278-275802/Square-Payments-Processing-vs-Square-Point-of-Sale)

[Razorpay](https://www.capterra.com/p/179263/Razorpay/)[3.57 (112)](https://www.capterra.com/p/179263/Razorpay/reviews/)

vs

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,439)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Contact vendor for pricing

Price

$38/month

3.8

Features

4.3

3.8

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/179263-190778/Razorpay-vs-QuickBooks-Online)

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[4.67 (2,682)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/)

vs

[Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.09 (127)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

Contact vendor for pricing

Price

$99/month

4.6

Features

4.1

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/157492-170278/Fattmerchant-Payments-Online-vs-Square-Payments-Processing)

[Razorpay](https://www.capterra.com/p/179263/Razorpay/)[3.57 (112)](https://www.capterra.com/p/179263/Razorpay/reviews/)

vs

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)[4.38 (1,720)](https://www.capterra.com/p/178021/Wave-Apps/reviews/)

Contact vendor for pricing

Price

$19/month

3.8

Features

4.2

3.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/178021-179263/Wave-Apps-vs-Razorpay)

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[4.67 (2,682)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/)

vs

[Nomod](https://www.capterra.com/p/176749/Nomod/)[4.80 (336)](https://www.capterra.com/p/176749/Nomod/reviews/)

Contact vendor for pricing

Price

$1one time

4.6

Features

4.6

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/170278-176749/Square-Payments-Processing-vs-Nomod)

[Razorpay](https://www.capterra.com/p/179263/Razorpay/)[3.57 (112)](https://www.capterra.com/p/179263/Razorpay/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,038)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.8

Features

4.2

3.8

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-179263/NetSuite-vs-Razorpay)