# Compare Easyship vs PayPal 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Easyship and PayPal based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/170399-207944/Easyship-vs-PayPal

---

# Easyship vs PayPal Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

EasyshipPayPal2/4 selected

[Easyship](https://www.capterra.com/p/170399/Easyship/)[4.4 (284)](https://www.capterra.com/p/170399/Easyship/reviews/)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/)

[## Easyship](https://www.capterra.com/p/170399/Easyship/)[4.4 (284)](https://www.capterra.com/p/170399/Easyship/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [284 reviews](#user-reviews)

Positive

242

Neutral

16

Negative

26

[## PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting Price

$0.29

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.6

Customer Service

4.2

Reviews Sentiment

Based on [26,504 reviews](#user-reviews)

Positive

24,908

Neutral

1,069

Negative

527

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Highest Rated

### ShipWise

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User rating

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of reviewers  
rated it above 4 stars

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 4,266 reviews from shipping software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

Shipping Labels

4.4

Parcel Shipping

4.3

Label Printing

4.3

Shipment Price Calculation

4.2

Package Tracking

4.3

\--%Fit

Missing features

Not enough reviews

Feature ratings

Shipping Labels

\--

Parcel Shipping

NA

Label Printing

NA

Shipment Price Calculation

NA

Package Tracking

NA

User satisfaction

User satisfaction

4.4

User reviews[284](https://www.capterra.com/p/170399/Easyship/reviews/)

Ease of use

4.4

Functionality

4.1

Value for money

4.2

Customer support

4.2

User satisfaction

4.6

User reviews[26,504](https://www.capterra.com/p/207944/PayPal/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.5

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$0.29Other, Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Easyship is the perfect shipping tool for eCommerce businesses of all sizes — from SMBs to enterprise — looking to reduce shipping costs and streamline global fulfillment.

Best for

PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions.

## User reviews

Pros & cons

LO

Lola O.

Director

> "I also really appreciated how intuitive the platform is once set up - being able to compare courier services, pre-pay duties, generate labels..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7155640)

HC

Helen C.

Sole Proprietor

> "I feel it was not secured enough that attempted fraud deliveries/shipments were generated without my knowledge when I did not sign in. As I'm..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7045508)

MV

Matt V.

E-commerce Manager

> "The platform provides good visibility into shipments and helps simplify coordination between our store and fulfillment partners. Whenever we've..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7160839)

GD

Greg D.

CEO

> "Basic items such as ability to add markup to shipping prices or even correct information on the tracking page do not exist."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6660231)

Yifan C.

CEO

> "Easyship provides strong operational support across onboarding, customer service, and warehousing. While the contract structure could be more..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7054239)

Matthew S.

CEO

> "Paid for shipping with pre-paid duties in Nov 2024 shipped and package is held by customs for non-payment of duties no help provided, 3 months..."

[See full review](https://www.capterra.com/p/170399/Easyship/#GetApp___6650988)

MV

Matt V.

E-commerce Manager

> "Overall, Easyship has been a valuable part of our international fulfillment workflow, and we would recommend it to merchants looking for a..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7160839)

CY

Cesar Y.

Project Manager

> "With so many carriers and automation rules, it can feel a little overwhelming for a first-time user."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7112017)

BW

Beverley W.

Manager

> "a person who answered my questions and help with the set-up process. When I had a query regarding a shipment, \[sensitive content hidden\] helped..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7024778)

JD

Joep D.

Director

> "It is still hard to figure out how to pay custom fees for Kenya in advance or how I can pay them afterwards and how I can make sure that it..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6837339)

Mohammed A.

Owner

> "The combination of strong security features, great value for money, and outstanding customer support makes it one of the best tools I’ve used..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6871653)

HK

Hank K.

Ops

> "long and delayed, or no, customer service response, missed deadlines for getting packaged out due to easyship "clearing" things, or labels not..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6769850)

JM

John M.

Game Designer

> "From onboarding to execution, she consistently took the time to explain options, flag potential issues early, and make sure everything was set..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7102542)

SL

Sharon L.

Teacher

> "filing a claim when my package was disappointedly not delivered has been a nightmare, I have had to reach out several times for help."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7069500)

CY

Cesar Y.

Project Manager

> "sensitive content hidden\] stepped in and was a total lifesaver—she coordinated directly with the management and logistics teams to ensure..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7112017)

GP

Greg P.

Sales Manager

> "I was left frustrated, as I was unable to login to my account."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7158540)

MS

Mohammad S.

Software Architect

> "I especially appreciated Easyship’s strong integration capabilities, with comprehensive APIs available even to Free membership users—an..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7014656)

Yifan C.

CEO

> "The longer contract commitment feels a bit rigid for a small business."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7054239)

Kenneth A.

Owner

> "sensitive content hidden\] did a very good job helping to reduce shipping costs for my new business AndersonsAsimovBooks.com and via AbeBooks."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7159288)

TM

Tina M.

CEO

> "For my first international shipment I was not aware of, or alerted to, the need for customs documentation."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7049179)

Mohammed A.

Owner

> "For small businesses like mine, the integration with e-commerce platforms makes managing orders and shipments much more efficient."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6871653)

SB

Sachin B.

Owner

> "The only downside I can think of is that their basic plan doesn’t offer the option to speak with a live agent."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6687579)

VR

Verified Reviewer

Director

> "Reliable, responsive service support that simplifies shipping, resolves issues fast, and helps business grow.!"

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7068163)

DD

Daniel D.

Logistics Coordinator

> "The one feature I wish was available was the ability to hold orders for shipments that do not need to be immediately in the queue (sometimes we..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6192326)

MP

Max P.

Sales Manager

> "The benefits I have seen utilising Easyship is the volume discounts offered in comparison to other providers."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7169558)

MM

Marshall M.

Data Specialist

> "they don't have 3D packaging, and there is lots of pre-work need to do."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6856794)

GC

Geoff C.

General Manager

> "The Shopify and Backerkit Integration are important to streamlining our shipping process between our web-store and crowd funders."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6762982)

NF

Nikki F.

Customer Care

> "We had an issue with our tracking status updates today. "

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7014515)

JM

John M.

Game Designer

> "sensitive content hidden\] played a huge role in making what could have been a stressful fulfillment setup feel smooth and well-managed."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7102542)

AP

Anne P.

owner

> "The information I gave on the form to create the label didn't all transfer and caused a big problem."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6793993)

CY

Cesar Y.

Project Manager

> "It is rare to find a service that combines such advanced technology with such dedicated, human support."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7112017)

Jeremy L.

General Manager

> "Further complicating matters is the absence of a clear, accessible refund policy on their platform. Despite diligent searching, I found no..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6216175)

VR

Verified Reviewer

President

> "Good automation connecting to my small business website as well."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7110295)

CB

Cyril B.

CEO

> "Still a few glitches on the french version to be corrected"

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7031829)

FC

Fang C.

Self Employed

> "Great comparable prices and different shipping companies consolidated in 1 platform, it allows me to have different options"

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6818245)

SA

Sara A.

CEO

> "As a business owners, every single day I have to battle with customs, customer support and other deliveries issues."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6497846)

IL

Ivana L.

Lead Designer and Founder

> "That partnership has been a key point in making sure everything runs smoothly and that we feel fully supported throughout the process."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7002114)

Matthew S.

CEO

> "I've lost the package and shipping and duties insurance was a scam and doesn't cover customs issues..."

[See full review](https://www.capterra.com/p/170399/Easyship/#GetApp___6650988)

RW

Ryan W.

COO

> "sensitive content hidden\] walked us through everything step by step and was very thorough and communicative during the entire process."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7128042)

BV

Brian V.

Owner

> "Cannot add a % or flat amount to shipping to cover handling costs."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6573798)

BF

Bushra F.

CEO

> "Their platform is incredibly user-friendly, and their automated shipping features have saved me so much time. Plus, the discounted shipping..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6649553)

MM

Michael M.

Owner and restoration person.

> "At first I didn't like that they didn't provide any contact information like phone number to actually talk to someone."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6575400)

GP

Greg P.

Sales Manager

> "Easyship was able to receive my request and follow up on it in a timely manner."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7158540)

PD

P D.

Owner

> "Not being able to use thermal printer for my labels"

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6552514)

MD

Michael D.

OWNER

> "They also helped me and followed up when I had problems with USPS"

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7102158)

SB

Samuel B.

owner

> "In the end it took 20 different shipping rules to properly display the selected services. "

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6841036)

RW

Ryan W.

COO

> "Our overall experience was fantastic all because of \[sensitive content hidden\] support walking us through the entire process!"

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7128042)

SB

Samuel B.

owner

> "It is simply unreliable, gave incorrect rates and often created more issues than it solved. "

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6841036)

NB

Niccolò B.

COmpany owner

> "Easyship helped us fulfill our Indiegogo perks worldwide efficiently and with transparency"

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7000318)

LF

Leslie F.

director

> "The categories used that describe the contents don't always match our shipments."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6546602)

KD

Kashuen D.

CEO

> "I like all of those companies with good tracking information."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7162371)

MS

Matteo S.

head of fulfillment

> "Also, the platform of the warehouse is a bit complicated, especially for people that never used something like that."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6556132)

AS

Allen S.

Manager

> "Good rates, customer service is great if you connect with the right person I'd say."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7139769)

GC

Geoff C.

General Manager

> "Took a while to figure out the process for international shipping with DPP."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6762982)

VR

Verified Reviewer

Business Development Manager

> "They made it easy for us to complete a complex shipping task as a start up."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7038447)

AL

Annabelle L.

Na

> "Not fuss free and mobile web interface is poor."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6473947)

KH

Kate H.

Owner

> "While Easyship isn’t always the cheapest for the method of shipping I use most often, I do want to commend them on their customer support."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6876235)

KS

Kristine S.

Co-owner and Head of Biz Dev

> "The free version no longer supports easily formatted shipping label printing. But can't complain too much for all the no-cost value we receive."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6054528)

AS

Amarbir S.

Technical lead

> "Their service is prompt and they do ensure they follow up for the resolution and let the customer know by dropping an email"

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6572104)

Jeremy L.

General Manager

> "Regrettably, this decision was unexpectedly overturned, citing a technicality that a ‘prior notice’ was sent at the same time as the charge— a..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6216175)

Mohammed A.

Owner

> "Easyship offers excellent customer support, competitive shipping rates, and a very easy-to-use platform."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6871653)

Jeremy L.

General Manager

> "A promised downgrade and refund were unexpectedly reversed without a justifiable explanation, highlighting a significant gap in communication..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6216175)

Barry E.

Chief Curmudgeon

> "It has the potential to be very valuable to me to overcome the USA tariff issue that has just cropped up. "

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6882961)

MS

Michael S.

CEO

> "That you are making me write 40 characters. "

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6648861)

KD

Kashuen D.

CEO

> "They have the best price I can find in the market."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7162371)

WB

William B.

Store Manager

> "We lose money at this rate so no the system does not work if the prices quoted are not correct on your site for a retailer."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6253188)

SW

Susan W.

RN

> "It was less expensive, and once I was able to print the label, it reduced a lot of stress for me"

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6400833)

SB

Samuel B.

owner

> "You would be better served to light you money on fire than to spend it with these crooks. "

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6841036)

JL

Justin L.

CEO

> "Easyship's global network of warehouses has been critical in helping our business grow internationally."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6509828)

SA

Sara A.

CEO

> "Customer support and the many many issues with the couriers."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6497846)

LF

Leslie F.

director

> "It is easy to compare various shippers, costs and time and select the best one for our needs."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6546602)

DT

Danny T.

Community support specialist

> "No RMA feature to return after repair, often inaccurate delivery dates"

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6202069)

AB

Adrian B.

MANAGER

> "Label printing is easy, as is the payment for the labels."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7025683)

MS

Michael S.

Manager

> "time difference in getting responses from customer support, sometimes glitches"

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6359911)

JG

Jonathan G.

Shipping Director

> "Very positive experience, has been helpful for us to reach our shipping goals and keep track of shipments."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6788069)

DP

Dave P.

president ceo

> "take your money and provide NO service"

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6688340)

MD

Michael D.

OWNER

> "Easy to buy shipping label and competitive prices."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7102158)

MG

Mitchell G.

CEO

> "It doesn;t happen often, but lost packages with couriers is frustrating."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6193150)

JM

Juan M.

Marketing Manager

> "They handled our concerns with professionalism, communicated clearly throughout the process, and ultimately resolved our claims fairly and to..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6833888)

SB

Samuel B.

owner

> "I dont know how any company could use their service. "

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6841036)

[View Reviews](https://www.capterra.com/p/170399/Easyship/reviews/)

Melanie M.

Coach

> "The free version gives me plenty of options, including creating a custom PayPal.me link which makes sharing my business with others even easier. Whenever I've needed to reach out to customer support, the..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129143)

VR

Verified Reviewer

Founder and Principal

> "In using the debit card, or if you use it as a bank account, it will sometimes randomly decline transactions (which can be super embarrassing), and even make transfers seem impossible because of another..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7145449)

AP

Ashley P.

Founder, Princial Consultant

> "PayPal is a reliable payment solution for businesses that need a convenient way to send payments, receive money, track transactions, and maintain organized financial records."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7174661)

NAGESH B.

Sr Transaction Processing Officer

> "PayPal’s automated security systems are notoriously aggressive. If they detect a "spike" in your sales or a "suspicious" login, they can freeze your balance for 21 to 180 days."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433)

EB

Emma B.

Financial Controller

> "We can easily track and audit all transactions and it integrates with our accounting software leading to quick and accurate reconciliation of accounts."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769)

BZ

Briana Z.

Art Instructor

> "Accessing PayPal statements for PayPal Credit can be tricky- the bug is the page often won't load and the site encounters issues and error messages when trying to download statements."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166632)

JE

JoBeth E.

CEO

> "It allows me to send and receive money quickly, manage transactions in one place, and securely pay for goods and services without having to repeatedly enter financial information."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494)

Deepeshkumar G.

Techno Functional Consultant

> "QR scanning facility is not available in my region and the international money transfer takes 24 hours hold in paypal account."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148059)

Sachin K.

Operations Manager

> "The ease of setup, broad integration support, and trusted reputation make it a practical option for freelancers, e-commerce businesses, and everyday users. While fees and occasional account review delays..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148707)

Michelle C.

CEO

> "Some parts of PayPal can be confusing, especially when trying to understand fees, payment holds, invoices, prepaid cards, or why a payment method is not working the way expected."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7179833)

CA

Christopher A.

Commercial Director

> "The convenience in terms of the invoicing processes is incredible, and our sales department can easily create and transmit professional payment requests to our foreign distributors of ceramics."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116491)

VR

Verified Reviewer

Software Engineer

> "In addition, customer support experiences may vary, and resolving account-related issues can sometimes take a long time. Although PayPal is widely trusted and convenient, these problems can create..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

Abdelrahman A.

Associate Software Developer

> "Whether I am handling payments for custom development projects or managing financial transactions for a retail e-commerce page, PayPal provides a secure and universally trusted platform."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7105211)

Lucia C.

Owner

> "Just the identity verification - I use it to split bills with friends and family and it doesn't make sense that my transactions triggered the verification."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7096789)

MK

MO K.

MD

> "PayPal is a solid, professional platform that makes sending and receiving payments very simple. While the fees are a bit high, the security and global acceptance make it worth using for my business..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7136550)

BB

Bruno B.

Creative

> "Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070)

RC

Raul C.

Electrician

> "Great experience, I start using it to send or received money on the safetys way, after that paypal include the 4 payments program, that have been so usseful and succesful for me, have save my .. from many..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7075446)

KR

Kyle R.

Trainer

> "The fee structure can feel a bit steep compared to some bank transfer options. While it’s the price to pay for convenience, watching 2.99% + a fixed fee come off the top of every invoice stings a little..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159)

VR

Verified Reviewer

Software Engineer

> "It supports international transactions, making it very useful for freelancers, online businesses, and customers who buy products or services from different countries."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

Rabindra K.

Network Security Administrator

> "The biggest drawbacks are the fees that add up quickly—especially the 3-4% currency conversion markup on international payments, the 1.75% instant transfer fee, and dispute charges for sellers."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7055751)

NO

Nelson O.

Systems administrator

> "I can send money to friends, pay bills, split expenses, and shop online with just my email or phone number, and the app makes everything feel quick and straightforward."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116834)

NC

Nikki C.

permit technician

> "The main downsides of PayPal are the fees, especially for business transactions, and occasional holds on funds that can slow down cash flow."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139057)

Aman M.

Business Analyst

> "The things that I generally love most about the paypal payments ared depicted below 1)Easy International Transaction : This platforms helps me by accepting money across borders . And I can recieve money..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7078703)

SP

Susan P.

CEO-Owner

> "Even when I’m just making normal transactions, it can be frustrating if a payment gets flagged and my funds are temporarily frozen while verification is requested."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844)

PP

Piyusha P.

Customer service

> "I also appreciate the invoicing capabilities, buyer and seller protection features, and seamless integration with online stores and marketplaces."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831)

Tony U.

Co-Founder CMO

> "The main downside is that fees can build up over time, and when issues happen, refunds, disputes, or account reviews can sometimes feel slower than expected."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120000)

Daniel L.

Sales Startegist

> "My experience with PayPal started since 7 years ago when i was to start working as a freelancer and digital entrepreneur and getting my payments there with integrations of PayPal in platforms such Udemy..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7110405)

Tracie B.

Executive Director

> "The hold times of donations made through PayPal giving and fees associated with giving and purchases are hard on small businesses and small non-profits."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7099192)

JS

Jocelyn S.

Veterinary Nurse and Client Care Representative

> "What I would love to see from Paypal in the future is offering an e commerce website building platform, where you can create your own stores to sell items, similar to shopify or squarespace."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462)

VR

Verified Reviewer

Operations coordinator

> "I have also encountered occasional bugs and issues regarding the Data Management of transaction history, specifically when trying to export large date ranges for tax purposes."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549)

Ilysse R.

Project Manager

> "PayPal is great for invoicing, connecting to WooCommerce and Shopify, and tracking transactions for my business"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7094166)

VR

Verified Reviewer

Data Encoder

> "Additionally, the tendency to "freeze" accounts or hold funds for 21 days during sudden spikes in activity can be a major hurdle for small businesses."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7124768)

KR

Kyle R.

Trainer

> "I love that I don't have to chase clients for payment; the system sends them reminders, and the "Pay Now" button makes it effortless for them to pay via card or their own PayPal balance."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159)

AE

Amrin E.

Marketing Director

> "Occasionally, account reviews or verification requirements can slow down access to funds, which may be inconvenient for businesses that rely on quick cash flow."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7161766)

NM

Nicole M.

Breeder

> "There are so many different options to use with PayPal, I like that I can connect it with my eBay account and make purchases and it also has the pay later feature."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7155455)

MM

Mark M.

Owner

> "The fee structure of PayPal can be very high if you don't know how to properly use it, or if you need to convert funds from one currency to another, which it often prompts you to do."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120131)

YL

Yasmine L.

Esthetician

> "I like how large PayPal has expanded, it feels like they were originally a payment processor a way to send funds, now I love how they have payment plan options, large loans, and they are available to use..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7132237)

ET

Eldho T.

battery test tecnication

> "Funds can be held for up to 180 days if a "permanent limitation" is placed, which can be devastating for small business cash flow"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

Mai M.

Managing Director

> "The ease of linking your various accounts ands cards allows our clients to make payments without exposing personal financial details with us."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120918)

BG

Blair G.

CEO

> "PayPal has a high fee structure per transaction that can deter a business from using it as part of their payment structure."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7103100)

SP

Susan P.

CEO-Owner

> "What I like most about PayPal is how it reduces friction in everyday payments. Once my account is set up, I don’t have to repeatedly pull out my card or retype long billing details."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844)

EA

Estrella A.

Software Engineer

> "Their customer support chat is often unhelpful, and resolving account bugs or payment issues feels impossible with their automated messaging."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7180023)

HA

Heatherly A.

Dance Instructor

> "I also like that after I have received payment for services, that I have a Paypal Debit card that I can use and receive rewards for using that gift card."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7095119)

Amber L.

Owner

> "When PayPal acquired Zettle, a payment system I used for vendor events, it made the hardware I was using obsolete and I had to purchase new card readers."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6871539)

EB

Emma B.

Financial Controller

> "I recently used their customer support to help set up bulk payments which worked well for a project we were working on, and offered good value for money, making it a cheaper option than going through a..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769)

VR

Verified Reviewer

Head of HR

> "I stopped using it in Brazil because Pix is a way better alternative, and stopped using it outside of Brazil because everything has to be converted to BRL, with prohibitive fees for currency exchange."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7098220)

AA

Abdalmeged A.

It engineer

> "Transaction history and invoicing tools are well-organized, making expense tracking straightforward for both personal and business use."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154507)

Valery C.

Digital Philanthropy Officer

> "Sometimes it is buggy with payments if you attach gift cards, and it becomes annoying to deal with since payments seems to go through but then don’t."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177151)

Yuriy Y.

Owner

> "It provided a secure, widely accepted platform for online payments and cross-border transactions, reducing friction and increasing confidence in everyday financial interactions."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7072314)

VR

Verified Reviewer

Teacher

> "Also, sometimes the customer support takes a bit longer to resolve account holds or verification issues, which can delay urgent payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7159479)

LL

Lois L.

Office Manager

> "Online businesses may vy for my purchases but I always select companies that use Paypal because I've learned to trust them. When a company uses PayPal they are using a company that cares about the..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7070741)

VR

Verified Reviewer

Operations coordinator

> "The most significant issue is the Customer Support, which relies too heavily on automated systems that struggle with nuanced problems."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549)

JS

Jocelyn S.

Veterinary Nurse and Client Care Representative

> "However I have now branched out and use it for my own hobby art sales too; still for the security but from a seller's perspective too! If I have ever had a problem that can't be resolved with a buyer or..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462)

VR

Verified Reviewer

Software Engineer

> "Users may face extra charges for currency conversion, cross-border transactions, or receiving payments, which can reduce overall earnings."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

ET

Elena T.

CMO ecommerce

> "I personally like that you can easily create a business account in different currencies to create invoices, and it's super easy to integrate with WooCommerce or any other e-commerce platform."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7165284)

AC

Aldophe C.

Student

> "Also,the reporting and expense management features are quite basic and may not be sufficient for more advanced business needs."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7086748)

NAGESH B.

Sr Transaction Processing Officer

> "The most loved feature is that you never have to share your credit card or bank details with a merchant. When you check out, you only log into PayPal."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433)

Jennifer H.

Manager

> "However, higher fees, occasional account holds, and some integration cleanup with QuickBooks Online can be drawbacks."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7142902)

ET

Eldho T.

battery test tecnication

> "The materials used and how well the item holds up over time. How effectively the product fulfills its intended purpose compared to its advertising. How intuitive and aesthetically pleasing the product is..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

VR

Verified Reviewer

Founder

> "I understand the need for fraud prevention, but the way funds were held and limits were applied felt excessive given that we were already an established ecommerce business."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154220)

Alexis L.

Owner

> "I enjoy the ability to invoice from the app effectively and for my customers to get it and submit payment immediately."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139239)

CH

Charlie H.

Footballer

> "One of the issues about PayPal is the high transaction fees with poor conversion rates in some currencies."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7087012)

VR

Verified Reviewer

Ecommerce Managaer

> "Gave us a low cost option to take payments over the phone and also is a secondary payment processor we use for our website. "

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7091349)

VR

Verified Reviewer

CEO

> "In some cases, account limitations or holds on funds may occur without clear or timely communication, which can be frustrating."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7134942)

PP

Piyusha P.

Customer service

> "The user interface is intuitive, making payments, refunds, and account management simple even for non-technical users."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831)

Alex M.

CEO

> "The fees for receiving payments via credit card can add up, and customer support can sometimes be slow to resolve disputes."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177532)

ClJ

Céline J.

Social Media Manager

> "The integration of Paypal with our website was easy and fast, it allowed us to make our different transaction and line with our partners in full freedom and full security."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6870906)

RR

Rhonda R.

Administrator

> "It has too many items that it charges for, too many ways they try to take from users, and too little customer support."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166187)

RS

Radha S.

Legal Assistant

> "I appreciate how easy it is to send and receive money, link multiple payment methods, and keep clear records of past transactions, which is especially helpful for online purchases and occasional transfers."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765)

VR

Verified Reviewer

Admin

> "Bugs and Issues: Occasional app glitches like delayed notifications or login issues can disrupt the experience."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7126777)

FC

Fujimory C.

Founder

> "PayPal offers seamless transactions and it is a safe platform to do transactions with. If you are sending or receiving money you should feel safe with PayPal because they make sure you transactions are..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6881380)

VR

Verified Reviewer

Owner

> "Occasionally they have frozen up my account and held my funds without warning demanding more information from me about my business that I've already provided to them."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082755)

SM

Steve M.

Instructor

> "We needed an easy way to take credit card payments and electronic transactions for our small operation- 4 main payments times per year so PayPal has been a great tool for that."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6851880)

NHH

Nguyen H. H.

Deputy Service Manager

> "The customer support response times are not consistent and the customer may not be able to get a response when needed."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7163565)

JP

John P.

Transport Broker

> "Sending payments instantly via the mobile application will make sure that I never make a driver wait, even during weekends."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7076423)

VR

Verified Reviewer

Software Engineer

> "PayPal is that its transaction fees can sometimes be high, especially for small businesses, freelancers, and international payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

VR

Verified Reviewer

Sales Lead

> "The features for expense and payment tracking and managing that this system provides me with have saved me a lot of effort."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7077204)

AA

Anis A.

Software developer

> "PayPal provides a useful pay in 4 options but has no actual customer service for solutions regarding the program."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116929)

VR

Verified Reviewer

Accessories Designer

> "PayPal sorted this issue out for me immediately, and when the business did eventually contact me and resolve the issue, PayPal took it from there as well, making my part in the matter very limited and..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7174250)

PS

Peter S.

Backend Developer

> "My account has once be hold for like 21days, I dislike how they freeze account and also the high transaction fees"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7117323)

[View Reviews](https://www.capterra.com/p/207944/PayPal/reviews/)

## User interface

[Easyship](https://www.capterra.com/p/170399/Easyship/)

4.36 (284)

[PayPal](https://www.capterra.com/p/207944/PayPal/)

4.65 (26,504)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Easyship

Top features

33/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Air Shipping
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Bills of Lading
-   Claims Management
-   Container Shipping
-   Customer Database
-   Customizable Branding
-   Data Import/Export
-   Delivery Tracking
-   Discount Management
-   eCommerce Management
-   EDI
-   Freight Shipping
-   Generative AI
-   Ground Shipping
-   Import/Export Management
-   Inventory Management
-   Invoice Management
-   Label Printing
-   Multi-Location
-   Ocean Shipping
-   Order Management
-   Order Tracking
-   Package Tracking
-   Parcel Shipping
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Updates
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipment Price Calculation
-   Shipment Tracking
-   Shipping Labels
-   Shipping Management
-   Shipping Services Integration
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   Transportation Management
-   Warehouse Management
-   Workflow Automation

[See all features](https://www.capterra.com/p/170399/Easyship/#features)

PayPal

18/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Air Shipping
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Bills of Lading
-   Claims Management
-   Container Shipping
-   Customer Database
-   Customizable Branding
-   Data Import/Export
-   Delivery Tracking
-   Discount Management
-   eCommerce Management
-   EDI
-   Freight Shipping
-   Generative AI
-   Ground Shipping
-   Import/Export Management
-   Inventory Management
-   Invoice Management
-   Label Printing
-   Multi-Location
-   Ocean Shipping
-   Order Management
-   Order Tracking
-   Package Tracking
-   Parcel Shipping
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Updates
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipment Price Calculation
-   Shipment Tracking
-   Shipping Labels
-   Shipping Management
-   Shipping Services Integration
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   Transportation Management
-   Warehouse Management
-   Workflow Automation

[See all features](https://www.capterra.com/p/207944/PayPal/#features)

### Recognition

Easyship is recognized as a top-rated tool in 4 Capterra Shortlist reports

PayPal is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Easyship

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PayPal

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Easyship

-   By Easyship
-   Located in Hong Kong SAR China
-   Founded in 2014

PayPal

-   By PayPal
-   Located in United States
-   Founded in 1998

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[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/)

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Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/207944-275802/PayPal-vs-Square-Point-of-Sale)

[Easyship](https://www.capterra.com/p/170399/Easyship/)[4.36 (284)](https://www.capterra.com/p/170399/Easyship/reviews/)

vs

[Freightview](https://www.capterra.com/p/136895/Freightview/)[4.66 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

Contact vendor for pricing

Price

$149/month

4.1

Features

4.5

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/136895-170399/Freightview-vs-Easyship)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,475)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

$0.29

Price

$38/month

4.6

Features

4.3

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/190778-207944/QuickBooks-Online-vs-PayPal)

[Easyship](https://www.capterra.com/p/170399/Easyship/)[4.36 (284)](https://www.capterra.com/p/170399/Easyship/reviews/)

vs

[Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)[4.90 (1,006)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.8

4.4

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/170399-172133/Easyship-vs-Pirate-Ship)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/)

$0.29

Price

Contact vendor for pricing

4.6

Features

4.2

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-207944/NetSuite-vs-PayPal)

[Easyship](https://www.capterra.com/p/170399/Easyship/)[4.36 (284)](https://www.capterra.com/p/170399/Easyship/reviews/)

vs

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[4.36 (920)](https://www.capterra.com/p/90069/Stamps-com/reviews/)

Contact vendor for pricing

Price

$19.99/month

4.1

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/90069-170399/Stamps-com-vs-Easyship)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

$0.29

Price

$349one time

4.6

Features

3.8

4.6

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/152638-207944/Epos-Now-vs-PayPal)

[Easyship](https://www.capterra.com/p/170399/Easyship/)[4.36 (284)](https://www.capterra.com/p/170399/Easyship/reviews/)

vs

[Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (827)](https://www.capterra.com/p/146146/Shippo/reviews/)

Contact vendor for pricing

Price

$0

4.1

Features

4.7

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/146146-170399/Shippo-vs-Easyship)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.16 (142)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

$0.29

Price

$99/month

4.6

Features

4.2

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/157492-207944/Fattmerchant-Payments-Online-vs-PayPal)