# Compare IT Glue vs SmartDeploy 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare IT Glue and SmartDeploy based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/170401-171214/ITGlue-vs-SmartDeploy

---

# IT Glue vs SmartDeploy Features and Cost Comparison

Last updated May 12th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

IT GlueSmartDeploy2/4 selected

[IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.6 (340)](https://www.capterra.com/p/170401/ITGlue/reviews/)

[SmartDeploy](https://www.capterra.com/p/171214/SmartDeploy/)[4.8 (117)](https://www.capterra.com/p/171214/SmartDeploy/reviews/)

[## IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.6 (340)](https://www.capterra.com/p/170401/ITGlue/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [340 reviews](#user-reviews)

Positive

330

Neutral

9

Negative

1

[## SmartDeploy](https://www.capterra.com/p/171214/SmartDeploy/)[4.8 (117)](https://www.capterra.com/p/171214/SmartDeploy/reviews/)

Starting Price

$1100.00/year

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

SS

Based on [117 reviews](#user-reviews)

Positive

117

Neutral

0

Negative

0

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## Summary

* * *

Key features rated by users

Features selected based on 4,370 reviews from it management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Patch Management

NA

Server Monitoring

NA

Security Tools

NA

Remote Monitoring & Management

4.3

Real-Time Monitoring

NA

\--%Fit

Missing features

Not enough reviews

Feature ratings

Patch Management

\--

Server Monitoring

NA

Security Tools

NA

Remote Monitoring & Management

\--

Real-Time Monitoring

NA

User satisfaction

User satisfaction

4.6

User reviews[340](https://www.capterra.com/p/170401/ITGlue/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.4

Customer support

4.4

User satisfaction

4.8

User reviews[117](https://www.capterra.com/p/171214/SmartDeploy/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$29Per User, Per Month

-   Free version
-   Free trial

Price starts from

$1100Flat Rate, Per Year

-   Free version
-   Free trial

Best for

Best for

IT Glue is designed to help IT professionals document SOPs, passwords, assets, vendors, and users. Whether you're running an IT team or an MSP, IT Glue centralizes and standardizes your documentation.

Best for

IT teams managing 50-10,000 Windows machines in on-prem, remote, or hybrid environments.

## User reviews

Pros & cons

TG

Thanya G.

Technology Support Associate III

> "I can create documents that includes all organizations/companies' infrastructure, create and modify flexible assets however I want, and can even create..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7157071)

BA

Bobby A.

Technical Support

> "The main downside is that it is only as good as the information entered into it. If documentation is outdated or not filled out well, it can slow..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7161475)

DR

Denuka R.

Operations Manager

> "The password injection integration with Datto RMM is especially powerful, allowing technicians to securely access systems without exposing credentials..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7059497)

LP

Lowell P.

President

> "It lacks document tagging, and the rich text controls seem to have two different/conflicting settings for headings with regard to how they show up when..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6687230)

LH

Lewis H.

infrastructure Engineer

> "IT glue password management enables me and the team to manage, control and ensure fast customer support with ease of use by having all of the..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009497)

JS

Jorge S.

IT Systems Analyst

> "One drawback of IT Glue is that the platform can feel somewhat overwhelming at first, especially for new users or smaller IT teams."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7157027)

JS

Jorge S.

IT Systems Analyst

> "IT Glue delivers strong value for money and is a reliable solution for IT documentation, password management, and operational efficiency."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7157027)

VR

Verified Reviewer

COO

> "I don't like the way it creates a default location completing certain actions, even when an address already exists."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7010203)

DR

Denuka R.

Operations Manager

> "I also value the ability to securely store 2FA details, which keeps everything in one place while maintaining strong security for the team."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7059497)

CA

Craig A.

National Manager, Managed Service Delivery

> "It can get a little complicated to configure some things, and the integrations with non-Kaseya products are a bit hit and miss."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7010216)

RG

Randy G.

AVP - Systems Administrator

> "IT Glues core features work very well. When using just the website, the ability to easily add documentation (you can import directly from word or PDF..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6813613)

VM

Vicki M.

Technology Manager of Software, Licensing, and Compliance

> "Unable to roll out for entire organization because of lack of secure hierarchy. "

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7156999)

JS

Jorge S.

IT Systems Analyst

> "IT Glue provides an excellent centralized documentation platform for IT teams and MSPs."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7157027)

OT

OIivier T.

CTO

> "The support sometimes is slow and feature request takes time to implement. Although there are a lot of integration already baked in, some are missing..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6821465)

MS

Mike S.

IT Manager

> "The ability to sync with our PSA as well as other software in our technology stack has saved time by reducing data entry as well as reduced user error,..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6687112)

SC

Stefan C.

Culsoltant

> "It’s not so much a specific thing, more that it can be difficult for the slightly older ones in the IT field to figure out that they are not looking at..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6505290)

AH

Alex H.

Pre Sales

> "We switched to IT Glue as a new repository for our configuration, licensing and password recording due to its security and ability to link related..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6477705)

JJ

Jack J.

IT Director

> "i find in kasya the support is sadly not always great and the problem with that is as products if it goes down its hard to get help"

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009492)

BA

Bobby A.

Technical Support

> "It makes it easier to find what is needed when supporting a client, especially when multiple techs are working on the same environment."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7161475)

RG

Randy G.

AVP - Systems Administrator

> "The UI can sometimes be a bit cumbersome to use - requiring multiple clicks to get where you need to go."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6813613)

JR

Jaycob R.

Application Project Manager

> "IT Glue keeps getting better each year and their client support team is extensive and caring. if you need any support, their engineering support..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009520)

AJ

Andrew J.

NOC Lead

> "myglue sharing can be a bit difficult to deploy and manage for comanaged companies."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6803791)

TP

Tejas P.

IT Manager

> "Great tool for Password management, Document management, asset management, site summary for the customers, contacts etc."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6821965)

AW

Aaron W.

President

> "Passwords are not tested to make sure they are not on the dark web, Secure, or used multiple times. "

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6685890)

TS

Terry S.

Network Engineer

> "We have lots of clients and helping them track their passwords and keep 2FA tokens, and the granular permissions for all the items is wonderful."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6821523)

VR

Verified Reviewer

Service Delivery Manager

> "Outages take our entire business offline due to the passwords being locked up."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6477446)

DS

Dilak S.

Senior Experience Designer

> "Additionally, IT Glue allocates enterprise-grade security to secure information by leveraging SOC2 compliance and access control features."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686735)

DM

Dave M.

Technician

> "The integration between AutiTask and Datto RMM can be a bit off. "

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6827100)

DS

David S.

Owner

> "IT Glue helps me to keep organised but it also impresses clients because they always come to me asking for information about their systems and are..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6685798)

AJ

Andrew J.

NOC Lead

> "It feels very outdated and the level of per org customization isnt great."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6803791)

DS

Dilak S.

Senior Experience Designer

> "With IT Glue allocates robust documentation framework that makes it super easy and effective to organize IT information in one central place."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686735)

JG

Justin G.

IT Specialist

> "We ran into some syncing issues."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6851303)

LH

Lewis H.

infrastructure Engineer

> "IT glue does exactly what it states it does with very little limitations on how you and the team can manage the customer data."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009497)

HK

Harrison K.

Help Desk Manager

> "The overall UI design leaves something to be desired."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7050427)

CR

Cheri R.

Professional Services Manager

> "It makes documentation efficient and accessible, which directly improves both internal operations and client support."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009518)

AK

Alfin K.

MDS

> "Bad interface with slow processing which makes a headache to the customer"

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6675490)

BA

Bobby A.

Technical Support

> "It takes effort to keep updated, but when it is maintained, it saves a lot of time."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7161475)

RR

Richard R.

Technical Support

> "Can be overwhelming at times especially when you're trying to locate something quickly but are currently helping another client"

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6828615)

PG

Preston G.

Operations Manager

> "The integrations with other platforms and systems, is the greatest strength and benefit on augmenting data with core systems in information."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686061)

DA

Dallas A.

Client Systems Administrator

> "I find that the time I have spent taking training and then to do a long knowledge test is counter intuitive to my Work Time."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686966)

MS

Markus S.

Director of Technology and Partnerships

> "We love how it stores all documentation and user/device credentials, but mostly how it integrates with all other Kaseya/Datto products in K365."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6484837)

LK

Lorenzo K.

Security Project Engineer

> "Frequent outages have caused internal frustration with the product."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6753958)

VR

Verified Reviewer

Knowledge Manager

> "It provides a solid platform for us to manage all of our documentation; both internal and for clients."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6588738)

DS

David S.

Owner

> "if I had to say something i dont like it would be the price just because money is always a big consideration in business."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6685798)

OT

OIivier T.

CTO

> "However, there are some drawbacks. Despite these limitations, IT Glue remains a solid choice for centralized IT documentation, especially for MSPs..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6821465)

CA

Cindy A.

Vice President

> "A little bit difficult to navigate at times."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686940)

VR

Verified Reviewer

COO

> "It provides an easy to document processes, manage passwords and collaborate with teams."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7010203)

LK

Lorenzo K.

Security Project Engineer

> "Kaseya's footprint on the product is discouraging."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6753958)

SJ

Simon J.

Senior System Engineer

> "This reduces onboarding time, minimizes errors, and boosts team collaboration."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6834996)

CP

Chris P.

Network Engineer

> "Documents are not available."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6589818)

CA

Craig A.

National Manager, Managed Service Delivery

> "Ease of use mainly, and the ability to integrate with the other products in the Kaseya suite e.g. DRMM, AutoTask etc."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7010216)

AY

Aaron Y.

IT Technician

> "There are a couple of things that have hindered my experience:-The quick search text input does not clear when switching between different searches..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4808574)

BP

Brittany P.

Desktop Support Technician

> "I have worked with IT Glue since I started my career in IT five years ago I love it and it has helped me succeed in assisting clients with desktop..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6690870)

BD

Bruno D.

Director

> "I like the mobile app less."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6439321)

DA

Dallas A.

Client Systems Administrator

> "This allows me to see one dashboard and get access to things that use to take me several steps."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686966)

CP

Chris P.

Help desk manager

> "When the ITGlue servers go down, we are without access to our crucial client passwords."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4968420)

JG

Justin G.

IT Specialist

> "Still, for organizations that value structured documentation and tight integrations, it's a worthy investment."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6851303)

DP

Derek P.

Information Systems Manager

> "Price, it is more expensive than other alternitives."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6689380)

JG

Justin G.

IT Specialist

> "IT helped my team and I solidify our SOPs and miscellaneous documentation."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6851303)

BH

Brian H.

Systems Administrator

> "There hasn't been a way to import passwords directly into a user's personal password vault."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6301314)

HK

Harrison K.

Help Desk Manager

> "Great product, I love the analytics in the backend for metrics with the team."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7050427)

SN

Sajid N.

Systems Engineer

> "Search sometimes breaks and does not give intended results though I know what I am searching is in it."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6178110)

DM

Donnie M.

Business Development

> "My overall experience with IT Glue has been positive due to its ability to centralize and organize documentation effectively."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6487851)

MD

Mike D.

owner

> "There is not a way to import passwords in to a subfolder, so if you are importing personal passwords they have to go in the root of a folder and then..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4663718)

MW

Malith W.

Senior Systems Concultant

> "I also like their efforts in merging AI capabilities to make it interesting and less and less painful to manage."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6439420)

BM

Brian M.

Principal

> "Very occasionally, their system becomes inaccessible to me because of some internal DNS issue. "

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4966168)

Larry R.

Operations Coordinator

> "I like how you can see activity in the app, and see what data has been added and by whom."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6825166)

DT

Daniel T.

Service Delivery Management

> "Another challenge I faced was with the search functionality of IT Glue. While the platform does offer a search bar, it was not always accurate, and it..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4664012)

EM

Eric M.

Network Engineer

> "I have only been using it for a few months but so far it is a great time saver and best way to pull all the information I need into one location."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6476805)

MM

Mitchell M.

IT Lead

> "It doesn't integrate with every software or application that we use. "

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6014255)

MS

Mike S.

IT Manager

> "The ability to export all data on a customer-basis is also beneficial."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6687112)

CDM

Carl-Darren M.

Director

> "Poor support."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6426998)

MW

Malith W.

Senior Systems Concultant

> "I like how it integrates with almost all of the other systems used by MSPs across the globe, bringing all information into a single space for easy..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4989066)

Steve B.

Marketing

> "The ability to sync customer products or the ability to pull them from agreements via 3rd party PSA's doesn't seem to be there."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4804499)

BP

Brian P.

CTO

> "It integrates with many 3rd party utilities which automates the documentation process for us which save times and also makes us more efficient."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4968067)

BL

Ben L.

Director

> "The search bar tool is pretty strange if you don't type in the right exact phrases or keywords, it's tricky to find your document."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___3603159)

BL

Ben L.

Network Administrator

> "It's been really good. As mentioned in the "Cons", the only down fall is we've had the freedom to make a mess of some of our documentation, and we've..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686915)

TC

Thalia C.

Customer Success Manager

> "I feel like sometimes it is a bit difficult to use, like information overload."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4989197)

JV

Jon V.

IT Service Delivery Manager

> "It allows us to have an easy to access central location for all of our documentation, across all of our clients and prospective clients."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4943945)

MC

Meagon C.

Service Delivery Manager

> "It has often not found a child folder in the folder hierarchy when searching by keyword when the word is in the document's title."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4649749)

[View Reviews](https://www.capterra.com/p/170401/ITGlue/reviews/)

SS

Simon S.

System Admin and Account Manager

> "SmartDeploy is an excellent solution for IT teams looking for a powerful, flexible, and efficient way to manage deployments."

[See full review](https://www.capterra.com/p/171214/SmartDeploy/#Capterra___6519637)

RK

Raheel K.

Software developer

> "The only real con is that it costs more than other solutions, but you definitely get what you pay for with this product."

[See full review](https://www.capterra.com/p/171214/SmartDeploy/#Capterra___3056787)

RK

Raheel K.

Software developer

> "It has an extraordinary UI contrasted with other imaging arrangements, and organizations are quick and practically blunder..."

[See full review](https://www.capterra.com/p/171214/SmartDeploy/#Capterra___3056787)

JR

John R.

System Admin

> "The only downside is there is no way to get a true image of an existing machine if you want a copy/ghosted image. "

[See full review](https://www.capterra.com/p/171214/SmartDeploy/#Capterra___2338937)

David J.

Desktop Engineer Lead

> "Their licensing site makes it easy to reclaim unused licenses and generate a report."

[See full review](https://www.capterra.com/p/171214/SmartDeploy/#Capterra___3341815)

HC

Heather C.

Business Systems Specialist

> "The major cons I have with it is that it often conflicts with antivirus software and drivers do not always apply or are..."

[See full review](https://www.capterra.com/p/171214/SmartDeploy/#Capterra___2671417)

RK

Raheel K.

Software developer

> "SmartDeploy is extremely easy to set up and use, and there are numerous recordings and different assets on the off chance..."

[See full review](https://www.capterra.com/p/171214/SmartDeploy/#Capterra___3056787)

MM

Monika M.

Network technician

> "It can't update my VM machine with updated software and windows."

[See full review](https://www.capterra.com/p/171214/SmartDeploy/#Capterra___2814407)

John N.

IT Systems Engineer

> "The system saves us a lot of time and helps us standardize and maintain our images."

[See full review](https://www.capterra.com/p/171214/SmartDeploy/#Capterra___2484906)

MM

Monika M.

Network technician

> "I have to do everything manually and deployed again."

[See full review](https://www.capterra.com/p/171214/SmartDeploy/#Capterra___2814407)

[View Reviews](https://www.capterra.com/p/171214/SmartDeploy/reviews/)

## User interface

[IT Glue](https://www.capterra.com/p/170401/ITGlue/)

4.65 (340)

[SmartDeploy](https://www.capterra.com/p/171214/SmartDeploy/)

4.85 (117)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

IT Glue

Top features

23/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management
-   Workflow Automation

[See all features](https://www.capterra.com/p/170401/ITGlue/#features)

SmartDeploy

13/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management
-   Workflow Automation

[See all features](https://www.capterra.com/p/171214/SmartDeploy/#features)

### Recognition

IT Glue is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to SmartDeploy

### Deployment & support

IT Glue

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SmartDeploy

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

IT Glue

-   By Kaseya
-   Located in United States
-   Founded in 2004

SmartDeploy

-   By PDQ
-   Located in United States
-   Founded in

## Popular Comparisons

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[IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (340)](https://www.capterra.com/p/170401/ITGlue/reviews/)

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