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IT Glue vs VaultOne: Which is a better fit?

Updated on February 3rd, 2025
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Summary
Features in Password Management
25
Best performer
50
  • Active Directory Integration
  • Activity Tracking
  • Alerts/Notifications
14
50
  • Multi-Factor Authentication
  • Multi-Language
  • Password Generator
User satisfaction
4.6
User reviews276
Ease of use
4.6
Functionality
4.5
Value for money
4.5
Customer support
4.4
4.8
User reviews20
Ease of use
4.7
Functionality
4.5
Value for money
4.8
Customer support
4.7
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

IT Glue is designed to help IT professionals document SOPs, passwords, assets, vendors, and users. Whether you're running an IT team or an MSP, IT Glue centralizes and standardizes your documentation.

Ideal solution for Companies that looking for protecting shared accounts, certificates, and user access to applications, websites, databases, cloud services and infrastructure.

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
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Video reviews
Eric L
President
5.0

Eric L.: My name is Eric. I'm the president of Terra Cloud and I would give IT Glue pretty much a five star rating. IT Glue, which we've been using quite a few years now, we were doing it the same way that all the old-fashioned MSPs did it. We were doing it with Excel spreadsheets and Word documents and things along those lines. So the necessity to have something that was secure, easy to access, and available anywhere was where we found ourselves with IT Glue. It was pretty much the only real solution on the market at that particular point in time. There were some others. There were some do it yourselves, bake your own documentation system, but they were all very rudimentary so we chose IT Glue because it was a ready to go solution. Getting started with IT Glue was difficult. It required a bit of commitment, time to actually get the documentation and process. The platform was also evolving at the same time, so their new features coming out on a regular basis. So we were always trying to keep up with what's new, what can we do with the product next. And then getting employee buy-in, making our resources, understand and the necessity of having good valid documentation and having an accessible and accurate. Accurate being the most important thing. So one of the big issues with getting our users involved or actually participating in documenting things properly and accurately was having a system that was readily available to them that was easy to understand. And also in IT Glue, we have the ability to, not necessarily gamify, but track user status and reward people for maintaining accurate documentation.

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170401
5 screenshots
173945
3 screenshots

IT Glue

Top Features
25/50
  • Administrative Reporting
  • Alerts/Escalation
  • Authentication
  • Autosave & Autofill
  • Biometrics
  • Data Storage Management
  • Data Synchronization
  • File Storage
  • IP Restriction
  • Mobile Access
  • Mobile Alerts
  • Multi-Factor Authentication
  • Multi-Language
  • Multiple User Accounts
  • Password Generator
  • Password Policies
  • Password Synchronization
  • Real-Time Monitoring
  • Risk Assessment
  • Secure Login
  • Secure Password Sharing
  • Security Auditing
  • Security Breach Monitoring
  • Status Tracking
  • Two-Factor Authentication
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Audit Management
  • Audit Trail
  • Collaboration Tools
  • Compliance Management
  • Credential Management
  • Customizable Branding
  • Encrypted Password Storage
  • Event Logs
  • Password Management
  • Policy Management
  • Real-Time Notifications
  • Reporting & Statistics
  • Secure Data Storage
  • Single Sign On
  • SSL Security
  • Tagging
  • Third-Party Integrations
  • User Management
  • Workflow Management
See All features
Hide Password Management Software Features -

VaultOne

14/50
Show Password Management Software Features +

IT Glue

  • Best Value IT Documentation
    Software (2024)

VaultOne

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IT Glue
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
VaultOne
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
IT Glue
  • By Kaseya
  • Located in United States
  • Founded in 2004
VaultOne
  • By VaultOne Software
  • Located in Brazil
  • Founded in 2017
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