# Compare IT Glue vs 1Password 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare IT Glue and 1Password based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/170401-176113/ITGlue-vs-1Password

---

# IT Glue vs 1Password Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

IT Glue1Password2/4 selected

[IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.6 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/)

[1Password](https://www.capterra.com/p/176113/1Password/)[4.7 (2,123)](https://www.capterra.com/p/176113/1Password/reviews/)

[## IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.6 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [331 reviews](#user-reviews)

Positive

321

Neutral

9

Negative

1

[## 1Password](https://www.capterra.com/p/176113/1Password/)[4.7 (2,123)](https://www.capterra.com/p/176113/1Password/reviews/)

Starting Price

$7.99/month

Value-for-Money

4.5

Functionality

4.7

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [2,123 reviews](#user-reviews)

Positive

2,045

Neutral

61

Negative

17

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## Summary

* * *

Features in Password Management Software

23 / 50

Only IT Glue

-   Activity Dashboard
-   Collaboration Tools
-   Customizable Branding

Best performer

27 / 50

Only 1Password

-   Authentication
-   Data Synchronization
-   Multi-Factor Authentication

User satisfaction

User satisfaction

4.6

User reviews[331](https://www.capterra.com/p/170401/ITGlue/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.4

Customer support

4.4

User satisfaction

4.7

User reviews[2,123](https://www.capterra.com/p/176113/1Password/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$29Per User, Per Month

-   Free version
-   Free trial

Price starts from

$7.99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

IT Glue is designed to help IT professionals document SOPs, passwords, assets, vendors, and users. Whether you're running an IT team or an MSP, IT Glue centralizes and standardizes your documentation.

Best for

1Password is the perfect solution for small, medium, and enterprise businesses.

## User reviews

Pros & cons

DR

Denuka R.

Operations Manager

> "The password injection integration with Datto RMM is especially powerful, allowing technicians to securely access systems without exposing..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7059497)

LP

Lowell P.

President

> "It lacks document tagging, and the rich text controls seem to have two different/conflicting settings for headings with regard to how they show..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6687230)

DR

Denuka R.

Operations Manager

> "I also value the ability to securely store 2FA details, which keeps everything in one place while maintaining strong security for the team."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7059497)

OT

OIivier T.

CTO

> "The support sometimes is slow and feature request takes time to implement. Although there are a lot of integration already baked in, some are..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6821465)

RG

Randy G.

AVP - Systems Administrator

> "IT Glues core features work very well. When using just the website, the ability to easily add documentation (you can import directly from word or..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6813613)

VR

Verified Reviewer

COO

> "I don't like the way it creates a default location completing certain actions, even when an address already exists."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7010203)

LH

Lewis H.

infrastructure Engineer

> "IT glue password management enables me and the team to manage, control and ensure fast customer support with ease of use by having all of the..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009497)

CA

Craig A.

National Manager, Managed Service Delivery

> "It can get a little complicated to configure some things, and the integrations with non-Kaseya products are a bit hit and miss."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7010216)

TP

Tejas P.

IT Manager

> "Great tool for Password management, Document management, asset management, site summary for the customers, contacts etc."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6821965)

RG

Randy G.

AVP - Systems Administrator

> "The UI can sometimes be a bit cumbersome to use - requiring multiple clicks to get where you need to go."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6813613)

TS

Terry S.

Network Engineer

> "We have lots of clients and helping them track their passwords and keep 2FA tokens, and the granular permissions for all the items is wonderful."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6821523)

AJ

Andrew J.

NOC Lead

> "myglue sharing can be a bit difficult to deploy and manage for comanaged companies."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6803791)

MS

Mike S.

IT Manager

> "The ability to sync with our PSA as well as other software in our technology stack has saved time by reducing data entry as well as reduced user..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6687112)

DM

Dave M.

Technician

> "The integration between AutiTask and Datto RMM can be a bit off. "

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6827100)

AH

Alex H.

Pre Sales

> "We switched to IT Glue as a new repository for our configuration, licensing and password recording due to its security and ability to link..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6477705)

AJ

Andrew J.

NOC Lead

> "It feels very outdated and the level of per org customization isnt great."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6803791)

JR

Jaycob R.

Application Project Manager

> "IT Glue keeps getting better each year and their client support team is extensive and caring. if you need any support, their engineering support..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009520)

SC

Stefan C.

Culsoltant

> "It’s not so much a specific thing, more that it can be difficult for the slightly older ones in the IT field to figure out that they are not..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6505290)

OT

OIivier T.

CTO

> "However, there are some drawbacks. Despite these limitations, IT Glue remains a solid choice for centralized IT documentation, especially for..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6821465)

HK

Harrison K.

Help Desk Manager

> "The overall UI design leaves something to be desired."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7050427)

DS

Dilak S.

Senior Experience Designer

> "Additionally, IT Glue allocates enterprise-grade security to secure information by leveraging SOC2 compliance and access control features."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686735)

RR

Richard R.

Technical Support

> "Can be overwhelming at times especially when you're trying to locate something quickly but are currently helping another client"

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6828615)

DS

David S.

Owner

> "IT Glue helps me to keep organised but it also impresses clients because they always come to me asking for information about their systems and..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6685798)

JJ

Jack J.

IT Director

> "i find in kasya the support is sadly not always great and the problem with that is as products if it goes down its hard to get help"

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009492)

DS

Dilak S.

Senior Experience Designer

> "With IT Glue allocates robust documentation framework that makes it super easy and effective to organize IT information in one central place."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686735)

AY

Aaron Y.

IT Technician

> "There are a couple of things that have hindered my experience:-The quick search text input does not clear when switching between different..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4808574)

LH

Lewis H.

infrastructure Engineer

> "IT glue does exactly what it states it does with very little limitations on how you and the team can manage the customer data."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009497)

AW

Aaron W.

President

> "Passwords are not tested to make sure they are not on the dark web, Secure, or used multiple times. "

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6685890)

CR

Cheri R.

Professional Services Manager

> "It makes documentation efficient and accessible, which directly improves both internal operations and client support."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009518)

VR

Verified Reviewer

Service Delivery Manager

> "Outages take our entire business offline due to the passwords being locked up."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6477446)

PG

Preston G.

Operations Manager

> "The integrations with other platforms and systems, is the greatest strength and benefit on augmenting data with core systems in information."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686061)

BH

Brian H.

Systems Administrator

> "There hasn't been a way to import passwords directly into a user's personal password vault."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6301314)

HK

Harrison K.

Help Desk Manager

> "Great product, I love the analytics in the backend for metrics with the team."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7050427)

JG

Justin G.

IT Specialist

> "We ran into some syncing issues."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6851303)

MS

Markus S.

Director of Technology and Partnerships

> "We love how it stores all documentation and user/device credentials, but mostly how it integrates with all other Kaseya/Datto products in K365."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6484837)

AK

Alfin K.

MDS

> "Bad interface with slow processing which makes a headache to the customer"

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6675490)

Larry R.

Operations Coordinator

> "I like how you can see activity in the app, and see what data has been added and by whom."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6825166)

DA

Dallas A.

Client Systems Administrator

> "I find that the time I have spent taking training and then to do a long knowledge test is counter intuitive to my Work Time."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686966)

VR

Verified Reviewer

Knowledge Manager

> "It provides a solid platform for us to manage all of our documentation; both internal and for clients."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6588738)

Steve B.

Marketing

> "The ability to sync customer products or the ability to pull them from agreements via 3rd party PSA's doesn't seem to be there."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4804499)

VR

Verified Reviewer

COO

> "It provides an easy to document processes, manage passwords and collaborate with teams."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7010203)

LK

Lorenzo K.

Security Project Engineer

> "Frequent outages have caused internal frustration with the product."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6753958)

SJ

Simon J.

Senior System Engineer

> "This reduces onboarding time, minimizes errors, and boosts team collaboration."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6834996)

DS

David S.

Owner

> "if I had to say something i dont like it would be the price just because money is always a big consideration in business."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6685798)

SS

Sukhjit S.

System Administrator

> "Put in the time and effort to manage it properly and you'll reap massive rewards."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7059526)

CA

Cindy A.

Vice President

> "A little bit difficult to navigate at times."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686940)

CA

Craig A.

National Manager, Managed Service Delivery

> "Ease of use mainly, and the ability to integrate with the other products in the Kaseya suite e.g. DRMM, AutoTask etc."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7010216)

LK

Lorenzo K.

Security Project Engineer

> "Kaseya's footprint on the product is discouraging."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6753958)

Larry R.

Operations Coordinator

> "Entries are well-organized and have lots of options for capturing information."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6825166)

Alan H.

Chief Nerd

> "Also, in many cases, the ITGlue staffers argue against the use cases people propose, saying that is not how it is done but, at the same time, not..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4804666)

DR

Denuka R.

Operations Manager

> "I really like how IT Glue makes day-to-day work faster and more organised."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7059497)

CP

Chris P.

Network Engineer

> "Documents are not available."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6589818)

BP

Brittany P.

Desktop Support Technician

> "I have worked with IT Glue since I started my career in IT five years ago I love it and it has helped me succeed in assisting clients with..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6690870)

BD

Bruno D.

Director

> "I like the mobile app less."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6439321)

TP

Tejas P.

IT Manager

> "Over experience with IT Glue is excellent and cannot think of any other tool as a document management system for the organization"

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6821965)

CP

Chris P.

Help desk manager

> "When the ITGlue servers go down, we are without access to our crucial client passwords."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4968420)

DA

Dallas A.

Client Systems Administrator

> "This allows me to see one dashboard and get access to things that use to take me several steps."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686966)

DP

Derek P.

Information Systems Manager

> "Price, it is more expensive than other alternitives."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6689380)

JG

Justin G.

IT Specialist

> "Still, for organizations that value structured documentation and tight integrations, it's a worthy investment."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6851303)

BS

Brayden S.

System Administrator

> "The search feature among folders may sound harsh, but that is truly the ONLY gripe I have had with IT Glue."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4808581)

JG

Justin G.

IT Specialist

> "IT helped my team and I solidify our SOPs and miscellaneous documentation."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6851303)

SN

Sajid N.

Systems Engineer

> "Search sometimes breaks and does not give intended results though I know what I am searching is in it."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6178110)

DT

Danny T.

VP Operations

> "Making SOP documentation is a breeze! "

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7059495)

MD

Mike D.

owner

> "There is not a way to import passwords in to a subfolder, so if you are importing personal passwords they have to go in the root of a folder and..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4663718)

SS

Sukhjit S.

System Administrator

> "They're constantly improving and taking feedback from the community - very happy with the future of the platform."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7059526)

BM

Brian M.

Principal

> "Very occasionally, their system becomes inaccessible to me because of some internal DNS issue. "

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4966168)

AY

Aaron Y.

IT Technician

> "IT Glue allows us to save our clients' passwords, SOP, and site information. Because of it, the console is an essential tool in our product..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4808574)

DT

Daniel T.

Service Delivery Management

> "Another challenge I faced was with the search functionality of IT Glue. While the platform does offer a search bar, it was not always accurate,..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4664012)

DM

Donnie M.

Business Development

> "My overall experience with IT Glue has been positive due to its ability to centralize and organize documentation effectively."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6487851)

CG

Clayton G.

IT Service manager

> "Most of the time they can't reproduce my issue and then kind of drop it."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4808547)

Malith W.

Senior Systems Consultant

> "I also like their efforts in merging AI capabilities to make it interesting and less and less painful to manage."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6439420)

MM

Mitchell M.

IT Lead

> "It doesn't integrate with every software or application that we use. "

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6014255)

DS

David S.

TAM Proactive

> "Easy to use, able to link documents and build out relationships that allow you to easily find information."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6822226)

EH

Elliot H.

IT Support Engineer

> "Integration with BMS is poor and has caused us many issues"

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4802823)

DM

Dave M.

Technician

> "I like the management of the domain names for each client. "

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6827100)

CDM

Carl-Darren M.

Director

> "Poor support."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6426998)

EM

Eric M.

Network Engineer

> "I have only been using it for a few months but so far it is a great time saver and best way to pull all the information I need into one location."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6476805)

VR

Verified Reviewer

System Engineer

> "Searches can sometimes be wonky and slow"

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4805781)

MS

Mike S.

IT Manager

> "The ability to export all data on a customer-basis is also beneficial."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6687112)

BL

Ben L.

Director

> "The search bar tool is pretty strange if you don't type in the right exact phrases or keywords, it's tricky to find your document."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___3603159)

[View Reviews](https://www.capterra.com/p/170401/ITGlue/reviews/)

CR

Clara R.

QA Manager

> "Password is a reliable password management tool, with an intuitive UI, secure vault sharing, and smooth user onboarding across teams."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___7031645)

TS

Travis S.

Communications Director

> "I prefer not to use 1Password as a browser extension, as it is less efficient than using the Apple Passwords fill-in feature with fingerprint or face ID..."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6852932)

CR

Clara R.

QA Manager

> "As a QA Manager for a large company I think this tool is very handy, it is streamlined, secure, and efficient for managing credentials across projects..."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___7031645)

IS

Ivy S.

Systems Engineer

> "Importing things from KeepassXC, which has an entry in their guide, does not automatically identify folders as tags, which seems dumb to me, but maybe I..."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6775191)

DC

Daniele C.

Project Manager

> "i loved it, i use it to share password in the team as a tool for handovers and giving access to different business unit to our team's tools"

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6816236)

Jesse Z.

Software Developer

> "I don't like how you have to relogin to the Chrome extension every time you close the browser if you don't have the 1Password app."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6866762)

NC

Nicole C.

Content Specialist

> "What I like the most about 1Password is that it helps you and your organization manage all your password in one place that everyone can access."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6837611)

MW

Mary W.

HR Specialist

> "The autofill feature doesn't work consistently, but my biggest complaint about 1Password is the inability to identify and clean up duplicates..."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6323131)

SK

Sarah K.

People Ops Manager

> "Additionally, the two-factor authentication code generation is a big advantage when there is one set of credentials shared among multiple team members."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6858387)

VR

Verified Reviewer

Senior SEO Content Manager

> "I honestly struggle to come up with anything for this question – if I had to be really picky the Single Sign on Prompts are a bit annoying, because most..."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6342282)

WT

Wasek T.

IT Support Supervisor

> "The best feature of 1Password for me is autofill login via the browser extension."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6858395)

MP

Michael P.

CTO

> "Password also had a hard time correctly saving login information for forms with 3+ fields, e.g., AWS Console, so I always had to look up my AWS account..."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6205062)

Nate A.

Partner, Managing Member

> "It performs as designed most of the time, and working around the automated functionality when it doesn't work is easy because anything can be..."

[See full review](https://www.capterra.com/p/176113/1Password/#GetApp___6364499)

Jesse Z.

Software Developer

> "Additionally, I think the secret key needed to sign in is very hard to retrieve if you forget it."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6866762)

Alfiya M.

Software Engineer

> "I have been using this recently, mostly all our work is on web applications, hence tracing people who try tk access the portal is a must, here we cater..."

[See full review](https://www.capterra.com/p/176113/1Password/#GetApp___6456519)

Alfiya M.

Software Engineer

> "On my mac, sometimes it fails to detect potential threats, may be some process communication failure"

[See full review](https://www.capterra.com/p/176113/1Password/#GetApp___6456519)

RI

Robbie I.

Midweight Designer

> "Passwords are super secure, and be tweaked per-website so you can maximise the strength without exceeding limits per website."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6529042)

AD

Adam D.

Principle

> "the latest update to the mobile app struggles with auto-fill, there can be a long delay before it presents itself as an option, and sometimes it never..."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___4992071)

VR

Verified Reviewer

Owner

> "Having eery individual password stored in 1Password helps so much."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6883396)

JS

Jon S.

Sales Manager

> "The mobile version is slower than on desktop."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6816763)

Jesse Z.

Software Developer

> "Overall, 1Password is a great password manager that offers the security and passkey features that many other password managers do not."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6866762)

Alex J.

Software Engineer

> "I don’t like the lock-in 1Password introduces by offering to couple the Family account to the work account. If I change employers, and the new one does..."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___4867149)

SK

Sarah K.

People Ops Manager

> "It's easy to get up and running in 1Password, and we feel good knowing that user access and vault sharing can be customized and restricted easily."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6858387)

HW

Hugh W.

Systems Product Analyst

> "We had an issue with email generated invitations not getting through our own firewall to invitees."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6294138)

VR

Verified Reviewer

Senior Software Architect

> "I also like the feature that I can access 1 password from"

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6867141)

VR

Verified Reviewer

Technical Support Specialist

> "I know there are other browsers out there but I like Safari and hate how bad the 1Password extension is."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6687032)

NJ

Nate J.

Service Manager

> "The selection of options for new items whether it be login credentials or banking information, etc is nice."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6290428)

CJ

Charles J.

President

> "Customer Service does not exist Do not give them your credit card they are a scam"

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6286530)

Alex J.

Software Engineer

> "I like the UI design and the excellent browser plug-ins that allow me to sign in to any Web site or service without having to retype my password: the..."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___4867149)

KP

Katelynn P.

Technical Coordinator

> "I understand this is likely due to SOC2 compliance and other security settings; however, having to sign in 4+ times a day when I don't leave my desk for..."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___4863253)

PH

Paul H.

Engineer

> "The best features are the automatic "recognition" of when you visit a website that you have an account with, your are prompted to automatically complete..."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6110251)

Abe M.

Reviewer

> "I used it for many years but I found as 1Password updated their software, some features were difficult to use. If you forget the master password, it..."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___4968591)

FF

Folakemi F.

Customer Service Supervisor

> "I specifically enjoyed the single sign-on function of the 1password, as it allows me to have a unique identifier, with which I can log in and access..."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___4765372)

VR

Verified Reviewer

Technical Support Specialist

> "It's Safari extension is horrible, and it drives me crazy almost every day."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6687032)

SI

Steve I.

IT Support Supervisor

> "We use Active Directory sync which ensures easy user onboarding. "

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6842345)

VR

Verified Reviewer

Director of Marketing

> "The 1Password logo will pop up when it shouldn't on non-password form fills and that can be very annoying."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___5004091)

BJ

Ben J.

AE

> "The autofill feature is smooth and reliable, saving me time while keeping my credentials safe."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6708299)

MW

Mary W.

HR Specialist

> "According to their customer support, no such option exists."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6323131)

PE

Princess E.

customer operations adviser

> "the ease of locatng everyone password easily, it makes you access your password easily without stressing you head to remember or memorise."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6298549)

KP

Katelynn P.

Technical Coordinator

> "Also, the option to automatically save credentials does not always work within web browsers."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___4863253)

MP

Michael P.

CTO

> "For simple password management for small teams and a relatively affordable per seat price, it gets the job done to meet the minimum standard for..."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6205062)

LE

Luanna E.

Head of Product and Marketing

> "I need to contact our administrator through other means of communication, I cannot communicate interest in a vault within the system."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___4848158)

CN

Chris N.

Senior Principal Engineer

> "Password7 had a local storage with LAN synchronization options so secret storage never went to the cloud, greatly increasing security over the..."

[See full review](https://www.capterra.com/p/176113/1Password/#GetApp___4950350)

SG

Shaishav G.

SEO

> "The pricey subscription model in the app may make it expensive for some of the users- Limited free features."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___4848145)

SK

Siddharth K.

Researcher

> "It caters to both elite and day-to-day users, offering good password management capabilities. Besides all the thing the apps work flawlessly on every..."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___4709678)

MJ

Musa J.

Web Designer

> "I dont like that it is subscription based. Although the cost is not too high, it means you lose all the benefits when you don't pay the subscription."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___4983336)

VL

Vicky L.

Marketer

> "It feels secure and all in one place."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___7096853)

VR

Verified Reviewer

Director of Marketing

> "I also find the extension is hard to navigate if you need to edit or update passwords."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___5004091)

MC

Marian C.

ArcelorMittal Germany

> "Password is an exceptional software idea, is keeping al my passwords safe and unique from each other."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6336360)

SV

Samra V.

Independent Sales Director

> "If you forget your 1Password login, there is no way to recover it and get into your account"

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___4848943)

VR

Verified Reviewer

Head External Engagement

> "Works flawlessly across Macs, PCs, iPHones, tablets, and for multiple family members; you can share passwords if you'd like using shared vaults, or keep..."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6139555)

David H.

CEO

> "For some reason it's quite hard to actually save a password which auto generates - the button seems unresponsive."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___5079013)

KNM

Kristofer Neil M.

Senior IT Specialist

> "Easy to use and you can setup the 2FA verification within the application"

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6790013)

VR

Verified Reviewer

COO

> "Sometimes the password generation flow doesn't work perfectly for a new signup: e.g., after generating a password, the "copy and go" button opens a new..."

[See full review](https://www.capterra.com/p/176113/1Password/#GetApp___3541935)

Krunal A.

Web development

> "We use this 1Password for a very long time because in this time we have a lot of accounts and remembering all passwords is very chaotic so that is why..."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___4703478)

SP

Shane P.

Security system engineer

> "The main problem is end users not knowing what password is for what program or login for windows."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___4720763)

SI

Steve I.

IT Support Supervisor

> "The shared vault feature is also fantastic. "

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6842345)

David H.

CEO

> "It took an inordinate amount of time to have a duplicate account closed - like weeks of effort."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___5079013)

IaC

Iñaki C.

Head of International Division

> "It allows me to set secure credentials for all my logins and manage them seamlessly cross-platform."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___4967691)

KF

Kadeem F.

Clerk

> "Integrations outside of a mobile app eg. PC is not possible."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6003844)

IS

Ivy S.

Systems Engineer

> "Happy with the app availability, service, and usability across the board."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6775191)

JR

Joyce R.

Owner

> "I also worry about a data leak on their end, it it could affect my password security."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___5009646)

Bakari C.

Web Designer

> "The ability to generate and store complex passwords securely has taken a load off my mind, knowing that my data is much safer from potential breaches."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6009250)

LF

Levi F.

Owner

> "For some reason, I have issues copying and pasting usernames on the app"

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6132214)

DD

Djoumessi D.

Human Resources Manager

> "I love it's auto fill feature so much because it makes it easy for me to use websites and securely provide my details, it's user interface is also great..."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6108532)

Panashe B.

IT Specialist

> "Password can be costly and occasionally has syncing issues."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6003787)

Rian M.

Founder

> "I love their Ui as well, which also makes it easy to navigate."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6806445)

FE

Fran E.

owner

> "I'm a web designer with many clients whose passwords I have to keep track of. If I didn't have 1Password it would add so much wasted time to my day..."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___3526867)

VR

Verified Reviewer

na

> "They seem to work a lot on user experience, accessibility, and website compatibility."

[See full review](https://www.capterra.com/p/176113/1Password/#GetApp___6400105)

DH

David H.

Owner

> "I finally had to unload it from my laptop because it was a nuisance and bothersome. "

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___5002667)

VR

Verified Reviewer

Director

> "The most significant value, in my opinion, is the compatibility across all devices. "

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6245067)

VC

Vince C.

growth

> "UI is terrible."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6635682)

MW

Mary W.

HR Specialist

> "I'm sure that it will be a lot easier for me to use once I finish the painstaking duplicate removal part of my integration process."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6323131)

IRP

Ivy Rose P.

Free Lancer

> "Before I'm having trouble on where to save my multiple password because as a free lancer I have many accounts that I cannot remember passwords and..."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___4166550)

VR

Verified Reviewer

Backend Engineer

> "It's an all-in-one app so we can store all the sensitive data in one app and secure it using various methods."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___5098258)

Spoorthy A.

Web Developer

> "I use safari on my apply devices so having all my passwords on chrome password manager didn't make any sense for me."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___3611463)

VR

Verified Reviewer

CEO

> "The two factor authentication will save you an insane amount of time."

[See full review](https://www.capterra.com/p/176113/1Password/#GetApp___6357438)

AO

Arvin O.

Adin Assistant

> "The least I like about this product is how it would not pop up in rare cases but I guess it is the website's fault for not being set to be recognized as..."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___3808251)

KNM

Kristofer Neil M.

Senior IT Specialist

> "Great password management and easy to share secured credentials with others"

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6790013)

EnAJ

Efrén Alejandro J.

Software Developer

> "Sometimes the website is not recognize automatically."

[See full review](https://www.capterra.com/p/176113/1Password/#Capterra___6134284)

[View Reviews](https://www.capterra.com/p/176113/1Password/reviews/)

## User interface

[IT Glue](https://www.capterra.com/p/170401/ITGlue/)

4.65 (331)

[1Password](https://www.capterra.com/p/176113/1Password/)

4.74 (2,123)

### Features

IT Glue

23/50

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   Administrative Reporting
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Audit Management
-   Audit Trail
-   Authentication
-   Autosave & Autofill
-   Biometrics
-   Collaboration Tools
-   Compliance Management
-   Credential Management
-   Customizable Branding
-   Data Storage Management
-   Data Synchronization
-   Encrypted Password Storage
-   Event Logs
-   File Storage
-   Generative AI
-   IP Restriction
-   Mobile Access
-   Mobile Alerts
-   Multi-Factor Authentication
-   Multi-Language
-   Multiple User Accounts
-   Password Generator
-   Password Management
-   Password Policies
-   Password Synchronization
-   Policy Management
-   Real-Time Monitoring
-   Real-Time Notifications
-   Reporting & Statistics
-   Risk Assessment
-   Secure Data Storage
-   Secure Login
-   Secure Password Sharing
-   Security Auditing
-   Security Breach Monitoring
-   Single Sign On
-   SSL Security
-   Status Tracking
-   Tagging
-   Third-Party Integrations
-   Two-Factor Authentication

[See all features](https://www.capterra.com/p/170401/ITGlue/#features)

1Password

Top features

27/50

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   Administrative Reporting
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Audit Management
-   Audit Trail
-   Authentication
-   Autosave & Autofill
-   Biometrics
-   Collaboration Tools
-   Compliance Management
-   Credential Management
-   Customizable Branding
-   Data Storage Management
-   Data Synchronization
-   Encrypted Password Storage
-   Event Logs
-   File Storage
-   Generative AI
-   IP Restriction
-   Mobile Access
-   Mobile Alerts
-   Multi-Factor Authentication
-   Multi-Language
-   Multiple User Accounts
-   Password Generator
-   Password Management
-   Password Policies
-   Password Synchronization
-   Policy Management
-   Real-Time Monitoring
-   Real-Time Notifications
-   Reporting & Statistics
-   Risk Assessment
-   Secure Data Storage
-   Secure Login
-   Secure Password Sharing
-   Security Auditing
-   Security Breach Monitoring
-   Single Sign On
-   SSL Security
-   Status Tracking
-   Tagging
-   Third-Party Integrations
-   Two-Factor Authentication

[See all features](https://www.capterra.com/p/176113/1Password/#features)

### Recognition

No recognitions have been awarded to IT Glue

No recognitions have been awarded to 1Password

### Deployment & support

IT Glue

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

1Password

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

IT Glue

-   By Kaseya
-   Located in United States
-   Founded in 2004

1Password

-   By 1Password
-   Located in Canada
-   Founded in 2005

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[1Password](https://www.capterra.com/p/176113/1Password/)[4.74 (2,123)](https://www.capterra.com/p/176113/1Password/reviews/)

vs

[Passwork](https://www.capterra.com/p/151018/Passwork/)[4.68 (76)](https://www.capterra.com/p/151018/Passwork/reviews/)

$7.99/month

Price

€3/month

4.7

Features

4.4

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/151018-176113/Passwork-vs-1Password)

[IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/)

vs

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

$29/month

Price

$67/month

4.5

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/141792-170401/Pulseway-vs-ITGlue)

[1Password](https://www.capterra.com/p/176113/1Password/)[4.74 (2,123)](https://www.capterra.com/p/176113/1Password/reviews/)

vs

[Okta](https://www.capterra.com/p/119653/Okta/)[4.68 (929)](https://www.capterra.com/p/119653/Okta/reviews/)

$7.99/month

Price

$6/month

4.7

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/119653-176113/Okta-vs-1Password)