IT Glue vs ThreatLocker: Which is a better fit?

Eric L.: My name is Eric. I'm the president of Terra Cloud and I would give IT Glue pretty much a five star rating. IT Glue, which we've been using quite a few years now, we were doing it the same way that all the old-fashioned MSPs did it. We were doing it with Excel spreadsheets and Word documents and things along those lines. So the necessity to have something that was secure, easy to access, and available anywhere was where we found ourselves with IT Glue. It was pretty much the only real solution on the market at that particular point in time. There were some others. There were some do it yourselves, bake your own documentation system, but they were all very rudimentary so we chose IT Glue because it was a ready to go solution. Getting started with IT Glue was difficult. It required a bit of commitment, time to actually get the documentation and process. The platform was also evolving at the same time, so their new features coming out on a regular basis. So we were always trying to keep up with what's new, what can we do with the product next. And then getting employee buy-in, making our resources, understand and the necessity of having good valid documentation and having an accessible and accurate. Accurate being the most important thing. So one of the big issues with getting our users involved or actually participating in documenting things properly and accurately was having a system that was readily available to them that was easy to understand. And also in IT Glue, we have the ability to, not necessarily gamify, but track user status and reward people for maintaining accurate documentation.

Speaker 1: Hi, I'm Daniel, CEO of Unique IT Pro. We're about 12 deep and my rating for ThreatLocker is a five. So before ThreatLocker, we used to just rely on basically taking away the local admin permission, not allowing users to have local admin. But we had a lot of challenges with people wanting that permission because they couldn't do things like install printers at home. So it was very challenging and it wasn't protecting. It was just a step in the right direction. But we're glad ThreatLocker came along. So when I basically was introduced to ThreatLocker, the application Whitelisting, the Elevation Control, those two made it a no-brainer for me to go with ThreatLocker. But then the additional stuff such as Ring Fencing, basically the ability to keep applications in their own lane and to use storage control. And when you look at ThreatLocker today and how they've evolved, I'm so happy that I selected ThreatLocker a few years ago. Going into any new solution, you always worry about not having the engineers and the time to take on such a solution, but ThreatLocker's onboarding where you spend some time with their engineer, it just made it so easy. We deployed. We met with him. Then we had a review 30 days later to secure the systems and he explained everything through the unified audit logs. And it just seemed like a blink of an eye, he was already using ThreatLocker internally and we were so ready to go to market. My advice to those considering ThreatLocker is it does so much. Don't feel overwhelmed. Don't feel like it's going to be too noisy. You got to go into it one component at a time. Do like we did. We did our test lab, then we did our internal systems before we got our feet wet with it, before we were ready to start taking on our clients. So I think you have to have that type of approach, phase into it, and don't try to just do the whole thing. Have your appetizer first before you get to your entree.