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Chef Enterprise Automation Stack vs ServiceNow: Which is a better fit?

Updated on February 9th, 2025
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Summary
Features in Configuration Management Tools
6
50
  • Real-Time Monitoring
25
Best performer
50
  • Activity Dashboard
  • Alerts/Escalation
  • API
User satisfaction
4.4
User reviews36
Ease of use
3.7
Functionality
4.3
Value for money
4.0
Customer support
3.9
4.5
User reviews292
Ease of use
4.2
Functionality
4.5
Value for money
4.2
Customer support
4.3
Price starts from
/user
Yearly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

DevOps platform which helps firms of all sizes with configuration automation and patch management.

ITSM space. This includes growing organizations of all sizes, in any industry.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Josh M
Biomedical Equipment Technician
5.0

Josh: Hi, I'm Josh. I'm a Biomedical Equipment Technician. I would give ServiceNow a five star rating. And for more reviews like this, click below. We use ServiceNow to manage our medical equipment inventory and track work orders, work requests, and schedule preventive maintenance. I like the most about ServiceNow that you can edit or filter your list on the fly. Say, if you're looking for a record for a certain piece of equipment. You can start by searching that equipment name, and then you get a large list, which right there on your screen, you can filter down via a few simple clicks to narrow it down to the asset you're looking for without needing to know that asset's specific serial number, or inventory tag, or what have you. It is expensive in comparison to most other similar products, but I do believe that you get what you pay for.

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254088 video thumbnail}
1 Video
170467
3 screenshots
254088
5 screenshots

Chef Enterprise Automation Stack

6/50
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • API
  • Archiving & Retention
  • Asset Lifecycle Management
  • Audit Trail
  • Business Process Automation
  • Change Management
  • Configurable Workflow
  • Configuration Automation
  • Cost Tracking
  • Customizable Reports
  • Customizable Templates
  • Data Aggregation and Publishing
  • Document Management
  • Drag & Drop
  • File Management
  • Historical Reporting
  • Incident Management
  • IT Asset Tracking
  • IT Cost Management
  • Lifecycle Management
  • Monitoring
  • Patch Management
  • Policy Management
  • Reporting/Analytics
  • Reporting & Statistics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Sarbanes-Oxley Compliance
  • Scheduling
  • Search/Filter
  • Status Tracking
  • Support Ticket Management
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third-Party Integrations
  • User Management
  • Version Control
  • Vulnerability Scanning
  • Workflow Management
  • Compliance Management
  • Configuration Management
  • Data Visualization
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Reporting
See All features
Hide Configuration Management Tools Software Features -

ServiceNow

Top Features
25/50
Show Configuration Management Tools Software Features +
Chef Enterprise Automation Stack
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ServiceNow
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Chef Enterprise Automation Stack
  • By Chef Software
  • Located in United States
  • Founded in 2008
ServiceNow
  • By ServiceNow
  • Located in United States
  • Founded in 2012
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