Capterra Logo
Helping businesses choose better software since 1999

Mattermost vs Blink: Which is a better fit?

Updated on December 1st, 2024
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
What's your intended use case?
Summary
Key features rated by users
Features selected based on 2,108 reviews from Internal Communications users.
% Fit
High performer
Feature ratings
Alerts/Notifications
4.7
Access Controls/Permissions
5.0
Chat/Messaging
4.9
Real-Time Chat
4.9
File Sharing
4.4
% Fit
Not enough reviews
Feature ratings
Alerts/Notifications
4.8
Access Controls/Permissions
4.6
Chat/Messaging
5.0
Real-Time Chat
4.5
File Sharing
4.2
User satisfaction
4.5
User reviews163
Ease of use
4.5
Functionality
4.2
Value for money
4.6
Customer support
4.4
4.7
User reviews119
Ease of use
4.7
Functionality
4.5
Value for money
4.6
Customer support
4.6
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Multi-channel internal communication & collaboration platform that helps large enterprises manage private/group chatting, share documents, videos/audio, or links and maintain contact directories.

Blink is the award-winning super-app that gives your teams instant access to everything (and everyone) they need. We help organizations enable, engage, and understand their entire workforce.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-24ca0231-d9e8-4b61-2f4a-08d98f6ec3f9
Emily L
Director of Investor Relations
3.0

Emily L.: I'm Emily, Director of Investor Relations, and I give Mattermost a three out of five. For more reviews like this, you can click below. At my company, we use Mattermost as a collaboration tool both internally amongst different sorts of teams to be able to keep each other up to and have really immediate communication with one another, and then also externally with some of the accelerator companies that we work with and other things that we're involved in to be able to send messages and announcements so that everybody can know what we're up to. What I like most about Mattermost is that it provides the ability to either contact a team member individually or as a group. So it's really simple to be able to identify who you want to speak with. You can tag people in different things. There's different channels that you can join. So there's a lot of different ways that we can collaborate with one another. What I don't like about Mattermost is the phone application. While it works really well on the web, on the phone I have this weird issue where I'll get a notification that somebody tagged me or pinged me in a message, but when I try to access the application, it's unable to load.

How Capterra sources reviews
View all video reviews
Allison C
HR Generalist
5.0

Allie C.: Hello, my name is Allie, and I'm the HR generalist at Assisting Hands Home Care, and I give Blink a five-star rating. Some of the business problems that we are solving here on Blink are communication with our caregivers. It's a lot easier to be able to communicate anything, any announcements, any polls that we might have to get some customer feedback, and we also really appreciate the community that Blink brings to our community. So the thing I love most about Blink is the ability to talk with our caregivers outside of work. Because we are doing home care, and we're in houses, we don't often get to see each other, and so it really brings us together to be able to share posts, quotes, inspiration throughout the week, and keep us all united. I actually don't have anything bad to say about Blink. I would say the thing I like the least would be how long it takes to open the app sometimes, but usually, once it loads, it's fine.

How Capterra sources reviews
View all video reviews
User interface
170524 video thumbnail}
1 Video
173179 video thumbnail}
1 Video
170524
5 screenshots
173179
5 screenshots

Mattermost

26/50
  • Activity Dashboard
  • Activity/News Feed
  • Activity Tracking
  • Blogs
  • Calendar Management
  • Commenting/Notes
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Email Management
  • Employee Communities
  • Engagement Tracking
  • Event Calendar
  • File Management
  • @mentions
  • Mobile Alerts
  • Newsletter Management
  • Real-Time Notifications
  • Real-Time Updates
  • Reporting & Statistics
  • Survey/Poll Management
  • Tagging
  • Workflow Management
  • Access Controls/Permissions
  • Active Directory Integration
  • Alerts/Notifications
  • API
  • Chat/Messaging
  • Contact Management
  • Content Management
  • Customizable Branding
  • Discussions/Forums
  • Document Management
  • Employee Database
  • Employee Photos
  • File Sharing
  • Live Chat
  • Meeting Management
  • Multi-Language
  • Real-Time Chat
  • Role-Based Permissions
  • Screen Sharing
  • Search/Filter
  • Single Sign On
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Transcripts/Chat History
  • Video Conferencing
See All features
Hide Internal Communications Software Features -

Blink

Top Features
47/50
Show Internal Communications Software Features +
Mattermost
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Blink
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Mattermost
  • By Mattermost
  • Located in United States
  • Founded in 2015
Blink
  • By Blink
  • Located in United Kingdom
  • Founded in 2015
Recommendations

Products similar to those you're currently comparing: