# Compare Mattermost vs Runrun.it 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Mattermost and Runrun.it based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/170524-178611/Mattermost-vs-Runrun-it

---

# Mattermost vs Runrun.it Features and Cost Comparison

Last updated July 21st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MattermostRunrun.it2/4 selected

[Mattermost](https://www.capterra.com/p/170524/Mattermost/)[4.4 (168)](https://www.capterra.com/p/170524/Mattermost/reviews/)

[Runrun.it](https://www.capterra.com/p/178611/Runrun-it/)[4.7 (157)](https://www.capterra.com/p/178611/Runrun-it/reviews/)

[## Mattermost](https://www.capterra.com/p/170524/Mattermost/)[4.4 (168)](https://www.capterra.com/p/170524/Mattermost/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [168 reviews](#user-reviews)

Positive

155

Neutral

11

Negative

2

[## Runrun.it](https://www.capterra.com/p/178611/Runrun-it/)[4.7 (157)](https://www.capterra.com/p/178611/Runrun-it/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.4

Functionality

4.6

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

JC

Based on [157 reviews](#user-reviews)

Positive

155

Neutral

1

Negative

1

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 37,541 reviews from project management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Task Management

4.7

Multiple Projects

NA

Project Planning/Scheduling

NA

Commenting/Notes

NA

Workflow Management

NA

63%Fit

Missing features

Feature ratings

Task Management

4.8

Multiple Projects

NA

Project Planning/Scheduling

4.5

Commenting/Notes

NA

Workflow Management

4.7

User satisfaction

User satisfaction

4.4

User reviews[168](https://www.capterra.com/p/170524/Mattermost/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.6

Customer support

4.4

User satisfaction

4.7

User reviews[157](https://www.capterra.com/p/178611/Runrun-it/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.4

Customer support

4.7

Price starts from

Price starts from

$10Per User, Per Month

-   Free version
-   Free trial

Price starts from

$10Per Feature, Per Month

-   Free version
-   Free trial

Best for

Best for

Multi-channel internal communication & collaboration platform that helps large enterprises manage private/group chatting, share documents, videos/audio, or links and maintain contact directories.

Best for

Perfect for Professional Services (Digital Marketing, Advertising, IT Companies, Consulting) and for Service areas in companies (Service Centers, Marketing Departments, IT Departments, Controllers)

## User reviews

Pros & cons

ZZ

Zandalee Z.

Senior Analyst Programmer

> "Mattermost streamlines business communication in one place via creation of unlimited communication..."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___6487820)

MG

Mario G.

IT Director

> "Updates can be a probem, and sometimes user's options for 'auto update check' and 'system tray color'..."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___6755248)

ZZ

Zandalee Z.

Senior Analyst Programmer

> "Large file sharing and team collaboration get enhanced by this tool."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___6487820)

AO

Austine O.

Peer Mentor

> "I slightly dislike that Mattermost demands to be integrated with external web conferencing app to..."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___6486050)

CW

Caroline W.

Director of Operations

> "Ever since I started using Mattermost, it has never been daunting to send large files online,..."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___5094145)

EH

Edgar H.

Frontend Developper

> "Not so great working with threads, chats are messed up."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___6623368)

BW

Bennett W.

Director of Operations

> "Mattermost boost internal communication via creation of unlimited communications channels in one single..."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___4956558)

VR

Verified Reviewer

Software Developer

> "Uploading files for file sharing is sometimes a problem and if you don't use the desktop application,..."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___3865882)

BB

Bradley B.

Senior Systems Analyst

> "It has a robust backend integration feature, which boost it’s capabilities."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___5066543)

MP

Martin P.

Web App Developer

> "Sometimes we have problems with video calling tool."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___4608628)

HG

Hannah G.

Associate

> "Mattermost boost internal and external communication via creation of unlimited comms channels."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___4938417)

SM

Silvan M.

Learning Experience Designer

> "Otherwise it will be slow and have long loading times when changing channels etc."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___3439851)

MG

Mario G.

IT Director

> "Have gone through 3 major upgrades with no problems. "

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___6755248)

VR

Verified Reviewer

Sales

> "No so great for file sharing and doesn't work as a discussion tool outside your organisation."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___3312941)

DEE

Dr.Enoch E.

Facilities Manager

> "I love the fact that i can coordinate with my colleagues"

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___6666905)

AG

Adam G.

mgr

> "I get LONG LISTS of rooms and chats and there is no easy way to search for people aside fom doing a..."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___2446633)

OA

Obhioze A.

Member

> "It is simple and fast to orchestrate and automate complex and repetitive workflows and projects with..."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___6284020)

AJ

Angeline J.

QA lead

> "Window app is not up to mark"

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___3042752)

DEE

Dr.Enoch E.

Facilities Manager

> "It has an intuitive interface"

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___6666905)

PE

Paata E.

artdirector

> "main reason is that when I get the new notification, I don't get some signal, or beep."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___2865527)

MN

Mateusz N.

Business Analyst

> "We moved a large team of users in a very short time. Since we only need the communicator 99% of the..."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___4465250)

Todor T.

Technical Support Executive

> "Not customizable enough, even if we speak for color schemes."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___2700343)

DEE

Dr.Enoch E.

Facilities Manager

> "The customer care service are so friendly"

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___6666905)

VR

Verified Reviewer

Technical Writer & Digital Marketing Specialist

> "Sometimes the search function in particular is confusing and could definitely be improved."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___2668548)

JAG

John Adam G.

Sales Representative

> "So far matter most is doing what we expect it to deliver tat is makes our job easier."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___4962202)

RC

Rafael C.

Software Engineer

> "You can not search in a concrete chat."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___2357810)

VR

Verified Reviewer

Software Developer

> "We prefer Mattermost for real-time messaging within the team."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___3865882)

RC

Rafael C.

Software Engineer

> "Slow performance."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___2357810)

[View Reviews](https://www.capterra.com/p/170524/Mattermost/reviews/)

JC

Jess C.

Accounts Receivable Review

> "It simplifies our work processes in an efficient way."

[See full review](https://www.capterra.com/p/178611/Runrun-it/#Capterra___6610433)

BC

Beatriz C.

Assiste Financeira

> "It does not yet have a mobile application, which makes it difficult to access tasks remotely."

[See full review](https://www.capterra.com/p/178611/Runrun-it/#Capterra___4188742)

LV

Lucas V.

Atendimento

> "Registering users is easy, and once your company adapts to the Kanban model, everything becomes more..."

[See full review](https://www.capterra.com/p/178611/Runrun-it/#Capterra___3820960)

Fillipe Neyl W.

CEO

> "Our team deals with many small tasks, so the need to click a lot to create tasks, get things done, end..."

[See full review](https://www.capterra.com/p/178611/Runrun-it/#Capterra___3094755)

BC

Beatriz C.

Assiste Financeira

> "The free version is excellent for micro-teams of up to 5 people."

[See full review](https://www.capterra.com/p/178611/Runrun-it/#Capterra___4188742)

SH

Sarah H.

Marketing Project Manager

> "It's the most expensive product I've ever used."

[See full review](https://www.capterra.com/p/178611/Runrun-it/#Capterra___4200348)

Fillipe Neyl W.

CEO

> "It allows customizing a lot of its features for your needs."

[See full review](https://www.capterra.com/p/178611/Runrun-it/#Capterra___3094755)

VR

Verified Reviewer

Marketing analyst

> "The bad part about runrun.it is that you have to spend sometime watching the tutorials before actually..."

[See full review](https://www.capterra.com/p/178611/Runrun-it/#Capterra___2515088)

[View Reviews](https://www.capterra.com/p/178611/Runrun-it/reviews/)

## User interface

[Mattermost](https://www.capterra.com/p/170524/Mattermost/)

4.45 (168)

[Runrun.it](https://www.capterra.com/p/178611/Runrun-it/)

4.74 (157)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Agile Methodologies

120

Important

Mattermost

10/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Agile Methodologies
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Billing & Invoicing
-   Budget Management
-   Calendar Management
-   Client Portal
-   Collaboration Tools
-   Commenting/Notes
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Feedback Management
-   File Sharing
-   Forecasting
-   Gantt/Timeline View
-   Generative AI
-   Idea Management
-   Issue Management
-   Kanban Board
-   Key Performance Indicators
-   Milestone Tracking
-   Mobile App
-   Multi-Channel Communication
-   Multiple Projects
-   Portfolio Management
-   Predictive Analytics
-   Prioritization
-   Productivity Analysis
-   Project Planning/Scheduling
-   Recurring Tasks
-   Remote Support
-   Reporting/Project Tracking
-   Resource Management
-   Risk Management
-   Tagging
-   Task Management
-   Testing/QA Management
-   Third-Party Integrations
-   Time & Expense Tracking
-   Traditional Methodologies
-   User Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/170524/Mattermost/#features)

Runrun.it

Top features

21/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Agile Methodologies
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Billing & Invoicing
-   Budget Management
-   Calendar Management
-   Client Portal
-   Collaboration Tools
-   Commenting/Notes
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Feedback Management
-   File Sharing
-   Forecasting
-   Gantt/Timeline View
-   Generative AI
-   Idea Management
-   Issue Management
-   Kanban Board
-   Key Performance Indicators
-   Milestone Tracking
-   Mobile App
-   Multi-Channel Communication
-   Multiple Projects
-   Portfolio Management
-   Predictive Analytics
-   Prioritization
-   Productivity Analysis
-   Project Planning/Scheduling
-   Recurring Tasks
-   Remote Support
-   Reporting/Project Tracking
-   Resource Management
-   Risk Management
-   Tagging
-   Task Management
-   Testing/QA Management
-   Third-Party Integrations
-   Time & Expense Tracking
-   Traditional Methodologies
-   User Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/178611/Runrun-it/#features)

### Recognition

Mattermost is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Team CommunicationSoftware (2025) 

Best Value Team CommunicationSoftware (2024) 

Runrun.it is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value Project ManagementSoftware (2024) 

### Deployment & support

Mattermost

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Runrun.it

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Mattermost

-   By Mattermost
-   Located in United States
-   Founded in 2015

Runrun.it

-   By Runrun.it
-   Located in Brazil
-   Founded in

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