Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. Learn more.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Company of any size from 1-1000+ employees
Multi-channel internal communication & collaboration platform that helps large enterprises manage private/group chatting, share documents, videos/audio, or links and maintain contact directories.
The desk phones function perfectly and have great call quality, along with an extensive suite of standard features. Advanced programming allows us to streamline the customer experience even further.
In some cases the implementation can be difficult and I see that sometimes my contacts start to disappear.
The tech here at Intermedia Unite is the best that I have worked with and that means I can get a lot of work accomplished because I have a very good support software and team.
Getting a call history incoming and outgoing are two separate functions and not at all efficient uses of time. I have wasted many hours on Intermedia website needlessly.
It is easy to use as any other phone provider, it has a good interface and a good reporting system.
I do not like the delays it has at times and the static in some calls when the weather is bad.
The quality of the voice mail is great, and the delivery by E-Mail quick and reliable.
Sometimes while programming it kicks me out for no reason. But this issue is being addressed.
I like that i can reach easily all employees and communicate with them. I like numerous of stickers and smiles and ability to make group chats.
The scroll in chats often moved so very quickly that questions and responses were missed. Inability to customize responses such as color, fonts, etc.
I love the ability to create customer emojis which my office lovingly partakes in. It allows us to work efficiently and quietly, while being able to communicate seamlessly between departments.
A little expensive if they had an inexpensive community version I would gladly contribute some money to them. As it is am forced to use without contributing due to a high barrier to entry.
Ease of use, ability to find and join group chats. I really like that every one can add a picture, it's nice to see who you are talking with.
Only chat available you will need another tools for meetings. Bad integration with gnome desktop.
The interface is nice, real-time messaging is successful, the biggest plus is that it can be used internally.
Since one of the more recent versions, they've altered a couple of shortcuts. One of these means I can no longer type an @-sign, making mentioning people rather difficult.
Emily L.: I'm Emily, Director of Investor Relations, and I give Mattermost a three out of five. For more reviews like this, you can click below. At my company, we use Mattermost as a collaboration tool both internally amongst different sorts of teams to be able to keep each other up to and have really immediate communication with one another, and then also externally with some of the accelerator companies that we work with and other things that we're involved in to be able to send messages and announcements so that everybody can know what we're up to. What I like most about Mattermost is that it provides the ability to either contact a team member individually or as a group. So it's really simple to be able to identify who you want to speak with. You can tag people in different things. There's different channels that you can join. So there's a lot of different ways that we can collaborate with one another. What I don't like about Mattermost is the phone application. While it works really well on the web, on the phone I have this weird issue where I'll get a notification that somebody tagged me or pinged me in a message, but when I try to access the application, it's unable to load.
Intermedia Unite
Top FeaturesMattermost
Intermedia Unite
Mattermost
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: