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SumUp vs PayPal: Which is a better fit?

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What's your intended use case?
Summary
Key features rated by users
Features selected based on 21,035 reviews from Payment Processing users.
% Fit
Feature ratings
Data Security
4.2
Payment Fraud Prevention
4.3
Online Payments
4.5
Debit/Credit Card Processing
4.3
Mobile Payments
3.9
% Fit
High performer
Feature ratings
Data Security
4.6
Payment Fraud Prevention
4.5
Online Payments
4.7
Debit/Credit Card Processing
4.5
Mobile Payments
4.6
User satisfaction
4.5
User reviews1,437
Ease of use
4.6
Functionality
4.4
Value for money
4.4
Customer support
4.4
4.7
User reviews25,290
Ease of use
4.6
Functionality
4.6
Value for money
4.5
Customer support
4.3
Price starts from
Monthly subscription
Free version
Free trial
Not provided by vendor
Free version
Free trial
Best for

Retail, QSR, Cafes, Bakeries, Delis, Salons and Spas

Whether you're a small business, ecommerce platform, marketplace, enterprise, or developer, PayPal Commerce Platform offers what you need to run your business and help it grow.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Michael O
President
4.0

Michael: Hi, this is Michael I'm president of a tour company, I give FiveStars four stars. For more reviews like this click down below. Before I found FiveStars I was using Square, Square Payments, as my onsite payment processor, and it worked okay, I thought it was a little bit limited in its functionality, but the one thing I didn't like about it is you it didn't have a rewards or a promotional aspect to it. I chose FiveStars basically because I saw the great opportunity in marketing directly to my customers, gathering phone numbers, and setting up a reward/marketing promotion program with FiveStars that I couldn't ease with my previous application. It was real easy to onboard FiveStars, the websites really good, the apps really intuitive, and they also have really good support available on the website, so I really didn't have any problem onboarding. I think it'd be easy for anybody. I would recommend anybody considering FiveStars to go ahead and give it a try, it's risk free, and it's just really an invaluable tool as far as gaining customer phone numbers and emails, and it's a great marketing tool for a small business, basically.

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video-6dd3d392-4296-4165-fbd2-08dbdfa7202f
Nischala R
Payroll Manager
4.0

Nischala R.: Hi. My name is Nischala. My job title is Payroll Manager and Admin, and my company size is 140 hairstylists. It is a franchisee of a hair salon. And I rate four out of five to the PayPal, and five is the highest. So I use PayPal as a payer as well as the receiver. I am pretty active volunteer, so we receive PTO payments from the school community. We receive the... I do some kind of Christmas gift card for bus driver, those kinds of things. So I am at the receiver ends also, and most of the invoices, what we receive for the hair salon industry, we have an option of PayPal payment. So for my professional payment work, we use PayPal as a payer, one of the option for payment. I feel that it doesn't have the login problem in the sense that forgot password is not required. We can log in as one time code, which has made my life easy in the sense that I do not download apps and so the login issue has been taken care. And whenever I make the payment, I see the options of do you want to pay by PayPal balance and do you want to pay by the bank account, which is connected to the PayPal and also the credit card, which person might have with the PayPal account. So I like the connectivity issue. We don't have to remember the password, we don't have to download any app, and it has the internal options for the payment. I know that we have lots of options for the payment nowadays. One thing which I don't like, when it gives me the first option, do you want to pay by the PayPal balance, I do not know the amount, what is in the PayPal. So I know that if I have $50 and I am buying something $100, that $50 can be paid by PayPal and $50 via the bank account connected. But I really want the amount which is in the PayPal balance to be visible without going through the app or clicking so many options.

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User interface
170673 video thumbnail}
1 Video
207944 video thumbnail}
1 Video
170673
3 screenshots
207944
4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
ACH Payment Processing
207
Important
Activity Dashboard
388
Important

SumUp

6/35
  • ACH Payment Processing
  • Alerts/Notifications
  • Billing & Invoicing
  • Cryptocurrency Processing
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Digital Wallet Payments
  • eCommerce Integration
  • Electronic Signature
  • Expense Tracking
  • In-Person Payments
  • Loyalty Program
  • Multi-Currency
  • Multiple Payment Options
  • Online Payments
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Gateway Integration
  • Payment Links
  • Payment Reconciliation
  • PCI Compliance
  • Point of Sale (POS) Integration
  • Receipt Management
  • Reporting/Analytics
  • Search/Filter
  • Self Service Portal
  • Status Tracking
  • Transaction Monitoring
  • Activity Dashboard
  • API
  • Customizable Branding
  • Mobile Payments
  • Real-Time Data
  • Recurring/Subscription Billing
See All features
Hide Payment Processing Software Features -

PayPal

Top Features
19/35
Show Payment Processing Software Features +
SumUp
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
PayPal
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SumUp
  • By SumUp
  • Located in Brazil
  • Founded in 2012
PayPal
  • By PayPal
  • Located in United States
  • Founded in 1998
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