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SumUp vs Venmo: Which is a better fit?

Updated on December 3rd, 2024
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 21,035 reviews from Payment Processing users.
% Fit
Feature ratings
Data Security
4.2
Payment Fraud Prevention
4.3
Online Payments
4.5
Debit/Credit Card Processing
4.3
Mobile Payments
3.9
% Fit
Missing features
Feature ratings
Data Security
4.6
Payment Fraud Prevention
NA
Online Payments
4.7
Debit/Credit Card Processing
4.6
Mobile Payments
4.8
User satisfaction
4.5
User reviews1,437
Ease of use
4.6
Functionality
4.4
Value for money
4.4
Customer support
4.4
4.7
User reviews9,182
Ease of use
4.7
Functionality
4.6
Value for money
4.8
Customer support
4.4
Price starts from
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Retail, QSR, Cafes, Bakeries, Delis, Salons and Spas

Ideal for small to medium-sized enterprises, it is a mobile platform that helps users to carry out money transmissions.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Michael O
President
4.0

Michael: Hi, this is Michael I'm president of a tour company, I give FiveStars four stars. For more reviews like this click down below. Before I found FiveStars I was using Square, Square Payments, as my onsite payment processor, and it worked okay, I thought it was a little bit limited in its functionality, but the one thing I didn't like about it is you it didn't have a rewards or a promotional aspect to it. I chose FiveStars basically because I saw the great opportunity in marketing directly to my customers, gathering phone numbers, and setting up a reward/marketing promotion program with FiveStars that I couldn't ease with my previous application. It was real easy to onboard FiveStars, the websites really good, the apps really intuitive, and they also have really good support available on the website, so I really didn't have any problem onboarding. I think it'd be easy for anybody. I would recommend anybody considering FiveStars to go ahead and give it a try, it's risk free, and it's just really an invaluable tool as far as gaining customer phone numbers and emails, and it's a great marketing tool for a small business, basically.

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video-e906297b-6985-42b0-5c4b-08dbaffe9474
Felicia T
Editorial Director
5.0

Felicia T.: Hi, my name is Felicia, and I'm an editorial director at a pretty small company, and I give Venmo a five. So before we started using Venmo, we were cobbling together different solutions in terms of both sending and receiving payments. There is a little old school ... you can still write and receive checks. But there was just some things about the speed and the ease and the delivery that made some of our solutions that we were using prior to Venmo pretty challenging. So some of the reasons we chose to use Venmo include the speed, the ease, the user interface; pretty easy to utilize and to also choose who you are sending and receiving from. You can even send requests for payment through Venmo, which is a feature I really like a lot, and it's pretty easy to see the reports of different transactions. So I found Venmo pretty easy to get started with: low barrier to entry, onboarding was pretty simple. They make it really user-friendly in terms of just figuring out how to choose, how to find people, how to make payments, how to receive payments. There's a little bit of clicking around, which is going to be the case with any kind of new software. But I love the graphics interface. I love the user experience. I've found it pretty easy to onboard both for myself and for other people who are using the app. All right, so here's some advice. If you know that you want to send payments to specific vendors, specific people, specific organizations that you're working with, make sure you know what their name is on Venmo, or what their login or their phone number or whatever it is that you are using to connect with them. So really clearly have that information, because sometimes people's names can sound really similar. And you want to make sure that you're either sending payments to the right person or requesting payments from the right person. So I would say that's the biggest piece of advice: be really clear on the usernames, on that interface, because sometimes names can sound really similar, and you don't want to have to clean up any messes later.

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User interface
170673 video thumbnail}
1 Video
222572 video thumbnail}
1 Video
170673
4 screenshots
222572
4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
ACH Payment Processing
207
Important
Activity Dashboard
388
Important

SumUp

Top Features
21/35
  • Alerts/Notifications
  • Cryptocurrency Processing
  • Data Import/Export
  • Digital Wallet Payments
  • eCommerce Integration
  • Expense Tracking
  • Multi-Currency
  • Partial Payments
  • Payment Links
  • Payment Reconciliation
  • PCI Compliance
  • Point of Sale (POS) Integration
  • Search/Filter
  • Status Tracking
  • ACH Payment Processing
  • Activity Dashboard
  • API
  • Billing & Invoicing
  • Customizable Branding
  • Data Security
  • Debit/Credit Card Processing
  • Electronic Signature
  • In-Person Payments
  • Loyalty Program
  • Mobile Payments
  • Multiple Payment Options
  • Online Payments
  • Payment Fraud Prevention
  • Payment Gateway Integration
  • Real-Time Data
  • Receipt Management
  • Recurring/Subscription Billing
  • Reporting/Analytics
  • Self Service Portal
  • Transaction Monitoring
See All features
Hide Payment Processing Software Features -

Venmo

8/35
Show Payment Processing Software Features +
SumUp
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Venmo
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SumUp
  • By SumUp
  • Located in Brazil
  • Founded in 2012
Venmo
  • By PayPal
  • Located in United States
  • Founded in 1998
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