# Compare SumUp vs Square Point of Sale 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SumUp and Square Point of Sale based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/170673-275802/SumUp-Air-vs-Square-Point-of-Sale

---

# SumUp vs Square Point of Sale Features and Cost Comparison

Last updated March 26th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SumUpSquare Point of Sale2/4 selected

[SumUp](https://www.capterra.com/p/170673/SumUp-Air/)[4.5 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.6 (3,029)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

[## SumUp](https://www.capterra.com/p/170673/SumUp-Air/)[4.5 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [1,470 reviews](#user-reviews)

Positive

1,295

Neutral

83

Negative

92

[## Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.6 (3,029)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.3

Reviews Sentiment

Based on [3,029 reviews](#user-reviews)

Positive

2,837

Neutral

128

Negative

64

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 23,138 reviews from payment processing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

68%Fit

Missing features

Feature ratings

Data Security

4.0

Online Payments

4.1

Payment Fraud Prevention

4.0

Debit/Credit Card Processing

4.1

Expense Tracking

NA

\--%Fit

Missing features

Feature ratings

Data Security

4.6

Online Payments

4.6

Payment Fraud Prevention

NA

Debit/Credit Card Processing

NA

Expense Tracking

NA

User satisfaction

User satisfaction

4.5

User reviews[1,470](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.3

Customer support

4.3

User satisfaction

4.6

User reviews[3,029](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.3

Price starts from

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

SumUp is used by coffee shops, tea houses, dessert and bakery establishments, fast casual restaurants, boutiques, barbershops, salons, and retail stores.

Best for

Square Point of Sale (POS) is used by several small and large businesses every day, including businesses such as retailers, bakeries, delis, and hairdressers.

## User reviews

Pros & cons

Shaun D.

Proprietor

> "It was really easy to get started with Sumup, the first card reader I bought was the Sumup air, the battery lasts..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___7012753)

KV

Karen V.

Owner, instructor

> "The last of customer support not only has cost me several thousand in lost transactions, but has caused me..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6861675)

AM

Anna M.

Owner, designer, webdeveloper

> "Now it has and I think it’s great tool, especially when most of the transaction you’re doing is using your mobile..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6884417)

KV

Karen V.

Owner, instructor

> "You have to argue with an AI to get to a human, and then the simplest of questions that could be soryed in a 5..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6861675)

AFS

Ahmad Farhad S.

Vice President

> "I use FiveStars for our business weekly and monthly newsletters, reward programs, referral programs, and survey..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6056209)

KV

Karen V.

Owner, instructor

> "Often the people don't understand the problem, and give information that has nothing at all to do with the..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6861675)

FY

Frusquin Y.

Project Manager

> "Loyalty programs allow businesses to collect data on customer purchasing preferences and habits, providing thus..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6049563)

FD

Francesco D.

CEO

> "Its support is valid if you have commonly adressable issues, but if you have a specific need or problem to be..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6503852)

EU

Elzbieta U.

Owner

> "You can collect cash too which makes it easier to keep track of your daily sales"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6495551)

KV

Karen V.

Owner, instructor

> "Several times this year I have had machine and app issues to where I couldn't take payments via card."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6861675)

AM

Anna M.

Owner, designer, webdeveloper

> "Its simplicity and intuitiveness is a strong plus."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6884417)

AM

Anna M.

Owner, designer, webdeveloper

> "I couldn’t find any form of integration with Klarna or Clearpay unfortunately."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6884417)

VR

Verified Reviewer

Owner

> "The ideal solution for taking payment in a flexible way."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6595659)

MR

Michael R.

Owner and founder

> "it appears each department, does not speak to each other creating more problems for users."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6593855)

RW

Rhiannon W.

Childminder

> "I love that sum uo os perfect for snall business and mobile too!"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6750231)

MM

Michael M.

Builder

> "The harm done to my reputation and the financial loss is devastating, and SumUp Bank’s refusal to provide any..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6761307)

FY

Frusquin Y.

Project Manager

> "Loyalty programs strengthen the relationship between customers and the company, enticing customers to return to..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6049563)

VR

Verified Reviewer

Owner

> "Terrible UI usability, with frequent bugs"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6712064)

SL

Shaun L.

Co owner

> "Ease of use, stable and the added bonus of a sim installed for external use."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6472645)

SP

Stacey P.

Locksmith

> "Can be temperamental, sometimes there's a delay in getting it started"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6588765)

RA

Rebecca A.

Owner

> "For the few first weeks I didn't have any issues."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___7010602)

VN

Vy N.

Owner

> "Not a huge problem since it will ask you to confirm whether the ID number is correct before you proceed, just a..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4944400)

KK

Khaled K.

Admin

> "Easy to use and setup, payment terminals are paperless and not expensive."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6490694)

SA

Sanchita A.

HR

> "Does not work with some kind of transactions"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6587767)

RW

Rhiannon W.

Childminder

> "Really simple and pleasant to use for my snall mobile business."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6750231)

MR

Michael R.

Owner and founder

> "Extremely poor communication and poor technical support."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6593855)

KV

Karen V.

Owner, instructor

> "One person was very good and very helpful and understanding. "

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6861675)

BT

Brian T.

IT Administrator

> "very negative. when there are so many competitors to chose from there is no reason to ever use sumup"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6780460)

PP

Perla P.

CEO

> "Cheap options to buy equipment and also easy to contact"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6693674)

SF

Stuart F.

IT Lead

> "Ridiculous. If you are a small business, please don't choose SumUp."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6750017)

LQ

Lourdes Q.

Wellness Coach

> "We have used SumUP for a while, and it really made our lives easier."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6473783)

VR

Verified Reviewer

Student in Industrial Maintenance

> "I found that the cost of FiveStars was quite high for a small business like mine, especially when you take into..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4596402)

VP

Victoria P.

Administrator

> "SumUp is so easy to use, you can begin to take payments immediately!"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6570310)

EK

Edmond K.

Director

> "Sumup are holding back £20,000 + of our funds for no reason without giving any reason"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6195036)

LQ

Lourdes Q.

Wellness Coach

> "They have great customer service and support."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6473783)

LB

Ludo B.

CEO

> "often it works but sometime it's so long to do a payment with a client, loading, disconnection, error, no..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4360195)

TK

Timea K.

Account Planner

> "Made my life a lot easier."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6576498)

HV

Hendrik V.

Iwner

> "Must have a phone signal to be able to use it. If your phone dies or loses signal you can’t accept payments"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3609024)

DK

Denise K.

Director

> "All good never had any problems the support team very helpful"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6467806)

KW

Karen W.

Boss

> "Zero customer support."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6044593)

EB

Emma B.

recruitment consultant

> "great product easy to use. "

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6657381)

TS

Teresa S.

Therapist

> "There is no user guide to let you know how the gift cards work, and it’s a bit fiddly."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3822609)

EU

Elzbieta U.

Owner

> "Easy to set up and use."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6495551)

CQ

Caitlin Q.

Full-time Student

> "It can be annoying to receive a lot of push notifications daily."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3544056)

EB

Emma B.

recruitment consultant

> "great easy product to use having the app or the car reader"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6657381)

Vasilis A.

team manager

> "The app is little confused and sometimes in my device lagged"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4339374)

AK

Amanda K.

Owner

> "Easy to set up, use and no ongoing costs"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6431756)

AK

Anais K.

Trainer

> "Creating products in the app is not clear : I did it but I could'nt find how to select them when the client wants..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3464948)

EF

Emma F.

Florist

> "I really like the system and how easy it is to use"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6762448)

Ashley W.

IT Technician

> "There’s literally nothing I don’t like about this software it’s great in all aspects and never once have had an..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3579173)

ST

Samantha T.

Graphic Designer

> "Very good, would recommend to anyone as it is so easy to use"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6589671)

JP

Johnny P.

Owner

> "Everything the worst company ever I have used disgusting customer service"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4514636)

KN

Kendrick N.

CEO

> "I am able to take payments cash or card."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6046711)

AK

Anita K.

Resource Group Leader

> "It disappears and also it is not clear when an offer has been used."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3368103)

SH

Sal H.

Manager

> "Just the fact that there's programs out there that keep having a customer come back to stack up points from..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3607895)

DB

Dave B.

Vice chair

> "I don’t think there are any issues I’ve had yet, other then the inability to have several logins to manage a..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2803472)

HA

Helen A.

Procurement

> "As a customer, I love using loyalty program and love having this app on my phone vs having to get paper cards..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4333003)

LR

LYNN R.

owner

> "Too expensive for what we are getting out of it."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2857639)

JG

Joanna G.

Hotel Posta

> "I like that Fivestars focus on environmental issues"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6031065)

SJ

Steve J.

IT Manager

> "Trying to keep customers coming back by offering rewards and to be able to earn new business but it just didn't..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2223950)

VN

Vy N.

Owner

> "The physical SumUp is sleek and looks good on display."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4944400)

SY

Shun Y.

Sr. IT Analyst

> "However, some users found it confusing. As it is the same name (Fivestars) for all the business joined, many..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2367427)

DB

DeAndre B.

Marketing and Development Coordinator

> "You can also do reviews and ratings through this application which is nice, however we don't need/ use that..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3603104)

SL

Savannah L.

Owner

> "It can be easily abused by the customers to consistently get free discounts by just waiting a little longer to..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2814729)

HL

Heather L.

Owner

> "The fact that one can be rewarded just for visiting a store or restaurant or any other place of business for that..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3724726)

LR

LYNN R.

owner

> "Can't afford any other services out of it."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2857639)

PF

Peter F.

Director

> "It has made processing payments very easy"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___5082012)

TR

Teri R.

CEO

> "I have now spent nearly 20 minutes on hold waiting to cancel my account and still they have not canceled it."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2646749)

VN

Vy N.

Owner

> "Inexpensive and good value for even small traders."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4944400)

SJ

Steve J.

IT Manager

> "After using it for a about 6 months, we decided it was more expensive to upkeep than what we got in return."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2223950)

AS

Adina S.

Co-owner of auto repair shop

> "I love being a customer and earning rewards and as a vendor it gives us a chance to offer rewards to our..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3633836)

KD

Kylie D.

Manager

> "Sometimes this app has crashed and it’s frustrating."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2425253)

CQ

Caitlin Q.

Full-time Student

> "I like that it doesn’t send a lot of text notifications like other companies and apps."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3544056)

SW

Shameem W.

Manager

> "kind of clunk and not su end user friendly"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2222688)

LB

Ludo B.

CEO

> "A great way to accept credit card payment with my shop when it's working."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4360195)

TR

Teri R.

CEO

> "WARNING do not sign up."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2646749)

HA

Helen A.

Procurement

> "It works well and sometimes send me additional rewards to motivate me to visit vendors again."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4333003)

SS

Savanna S.

CS

> "Very expensive."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2207013)

LA

LeAnne A.

Monitor tech

> "It helps with customers rewards profile."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4318867)

TR

Teri R.

CEO

> "customer service is not good."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2646749)

[View Reviews](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

VR

Verified Reviewer

Digital coordinator

> "As part of the Square suite of apps and services, I liked that Point of Sale provided a digital platform and the means for me to..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7114985)

John D.

President

> "All that is left to me now is to share my horror story as far and wide as possible to warn other small businesses about this..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7061021)

VR

Verified Reviewer

Digital coordinator

> "Overall, Point of Sale has been a great way for me to pay quickly, conveniently, and interactively up front using a multitude of..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7114985)

KH

Kasi H.

Front Desk Manager

> "Maybe for a small hotel or business it would be affordable able. But for our property and the amount of online and phone..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7027292)

JW

Jenny W.

Management

> "As a small, locally owned furniture refinishing business, Square Point of Sale provides everything we needed to keep track of..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6847019)

SB

Sydney B.

General Manager

> "Consistent issues with QR code ordering / receiving payment, consistent issues with adding things to online website."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6853050)

JD

Jesus D.

Owner

> "The app is simple, the card reader works smoothly, and it makes the whole checkout process super convenient for both us and our..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6814866)

VR

Verified Reviewer

Owner

> "Every interaction felt like dealing with support reps who had little understanding of Canadian business practices or the issues I..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7057889)

John D.

President

> "I liked the simplicity of using it, although Square charges the same fee for debit cards as for credit cards and is a point..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7061021)

AP

Angela P.

Director

> "I think the back end can be a little challenging at times. When you are making an item with different sizes, it can be confusing..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7014335)

Michael Z.

Owner

> "Square Point of Sale is a reliable and practical tool for handling payments in a music and content creation business."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7137327)

VR

Verified Reviewer

Owner

> "Instead of helping, they read off scripts, dismissed my concerns, and closed inquiries without proper resolution."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7057889)

KP

Krista P.

CFO

> "It works for our business model because we are one company with 8 subsidiaries, and it's nice to just be able to log in once and..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6855273)

Nathan H.

Owner

> "Many customers don’t want receipts or want emailed receipts."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7123719)

SR

Stephen R.

Owner

> "I can write up an invoice in minutes with my saved items and I can collect a deposit in seconds with tap to pay or via emailing..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6558445)

John D.

President

> "They will not refund processing fees for mistaken charges (see below)."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7061021)

LS

Laura S.

Licensed Massage Therapist

> "Square Point of Sale is invaluable for my massage therapy practice, as it allows me to take credit card payments from clients,..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6413846)

Absana P.

Tier III Technician

> "The Bluetooth reader was hard to pair at first as well."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7066738)

Absana P.

Tier III Technician

> "Furthermore, you can link straight to a bank account to receive deposit, and fees were minimal per transaction."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7066738)

AK

Ashley K.

Co-Owner

> "The fees are slightly high for the lack of customization you can do."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6867594)

AM

Anna M.

Owner, designer, webdeveloper

> "It’s great and gives my customers so many payment options including Clearpay and that means so much for me as a small business."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6884428)

John D.

President

> "My efforts to get a reversal of the fees assessed fell on deaf ears."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7061021)

MG

Milagros G.

Beauty salon owner

> "I appreciate how intuitive the interface is—for both staff and customers—which helps keep the checkout process quick and..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6818627)

HL

Hyeong L.

Chiropractor

> "The web version is difficult to navigate through."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7077179)

DB

Danielle B.

CFO

> "I like the ability to take payments anywhere at any time when our sports team needs it. "

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6828193)

LS

Laura S.

Licensed Massage Therapist

> "I haven't really had any problems with it, except one time I had to reload it after not using it for a period of time, and I..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6413846)

CP

Chantel P.

Registered Massage Therapist, Owner

> "I love that I'm able to store cards on file with square and simply charge and email receipts within seconds."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6353466)

SK

Shawnalee K.

Sales Person

> "The transaction fees add up over time, and there are very limited customizable options."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6754090)

AS

ALFREDO S.

LEAD

> "They have great customer service, with great solutions when it comes to solving a problem or refunds."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7123314)

CC

Chermaine C.

Business owner

> "Customer service is terrible, its almost impossible to get someone on the phone and they shut your account down with no warning..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6804031)

Michael Z.

Owner

> "The system is easy to use and provides enough basic reporting to stay on top of income."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7137327)

DB

Danielle B.

CFO

> "Having to wait to have the money moved to out account is not always feasible."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6828193)

VR

Verified Reviewer

Owner

> "It’s easy to set up, affordable, and allows me to accept multiple payment types."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7129476)

Katie M.

Owner, Manager

> "A few small bugs with set up and processing."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7022178)

RP

Ryan P.

Graphic Designer

> "Overall, I like it's simple utility and how you can use it with mobile."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7099531)

KE

Kaylyne E.

Training and Employee Development

> "The POS was very basic and didn't allow us to have as many options and integrations as we needed."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6729071)

SK

Signe K.

Therapist

> "I have been able to provide excellent sales processing for clients even though i do remote events and markets."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6760274)

LL

Leah L.

Manager on Duty

> "The only downside is the fees can add up, and dealing with account holds has been a bit annoying at times."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6670067)

AH

Autumn H.

Owner

> "I like that I can customize my items and organize them by category on the main screen."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6585131)

KR

Kristy R.

Owner

> "Slightly more expensive than some competitors."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7134706)

JW

Jenny W.

Management

> "We are able to send customer receipts via text. "

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6847019)

Jesse Z.

Software Engineer

> "The terminals are a bit pricey for businesses to buy."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6879665)

VR

Verified Reviewer

Owner

> "Even though the fees are a downside, the convenience and tools it offers make it worth it."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7129476)

KK

Kennedy K.

Four Oaks Farm Staff Assistant

> "Sometimes the app would glitch causing me to lose the progress made in my sale ."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6677178)

Emma C.

Aesthetician

> "It's a must have for a business and square makes that possible."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7092403)

SD

Sienna D.

Massage Therapist

> "For the small square reader, I can’t turn it off without it fully disconnecting from the phone."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6675018)

Abbey W.

owner, founder

> "Square is simple to use for invoicing and payment processing."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7084561)

Erika B.

Licensed Massage Therapist

> "Seems like there is an additional cost or fee for just about every feature and transaction!"

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6858280)

BW

Brent W.

Financial Controller

> "Funds deposit the next day and the app is reliable."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7115408)

IL

Ilana L.

Artistic Director

> "It is dependent on a plug-in device. If this were to get lost or damaged, I can imagine that would be a problem."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6501051)

KP

Krista P.

CFO

> "Out of all of the SAAS services my company uses, Square is the one that never goes down, and is always accurate. "

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6855273)

NA

Natalie A.

Assistant

> "The square device itself was always breaking and not reading the credit card correctly."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6698931)

AH

Autumn H.

Owner

> "I also like that it shows my inventory amounts and alerts me when we are low."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6585131)

PJ

Paul J.

eCommerce & IT Manager

> "That would be the time Square, with zero notice, pulled the plug on our store and website as a credit card processor, leaving us..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___5091857)

AN

Alisa N.

Owner

> "I like the fact that we're offers marketing and gift cards I also love the fact that you can integrate your current back office..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___4840070)

RV

Robert V.

Manager

> "I don't like that they charge a different rate if I insert the card details directly"

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6606699)

HU

Heather U.

Director

> "Square provides us an opportunity to process payments that are paid through credit cards or debit cards when individuals do not..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___5097584)

KP

Katelynn P.

Agent

> "I personally think it is a little overpriced for my liking."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7002004)

AP

Aria P.

Manager

> "Our clients love the iPad set up the most as it allows for collecting tips and giving the option of e-receipt or print to their..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6263929)

WJ

Will J.

Director

> "Positive as a user, but ultimately I stopped using it because of the issues I was having with integration."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6871638)

IC

Ismael C.

Staffing manager

> "I love that you can tap a payment card on a terminal to bring up all previous transactions."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6594806)

BM

Breanna M.

Director of Procurement

> "We have had to switch to "off line" mode which also wasnt working."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6433327)

DA

Devon A.

Owner

> "Easy to use onsite and as well as in the office for reconciling. "

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7074891)

VK

Vladislav K.

Owner

> "They simply block buyers’ payments and say that they stole these cards, but the buyers are my regular customers, they bought from..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6202338)

CM

Cheyenne M.

None

> "I like the ease of the application all together being able to sale products and buy product was made easier with square point of..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6415943)

NA

Natalie A.

Assistant

> "I feel like the percentage of sales it takes is a little much, especially for the simplicity of it."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6698931)

Stephanie E.

Secretary

> "The template for sending email campaigns is helpful."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7035477)

VR

Verified Reviewer

Owner and Artist

> "Sometimes the POS is delayed when there is not a good connection."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6581814)

CM

Casandra M.

Administrative support specialist

> "I love that you can create schedule recurring invoices and you can also have cards saved on file for automatic charges to people..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6079096)

KN

Kendrick N.

CEO

> "you cant use your own debit card to pay for your own meals, counts as self funding, which will terminate your account."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6016545)

DJ

Don J.

Sr. Director of IT

> "From setup to daily use, navigating through its features is pretty straightforward, which is great for both new users and those..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6351140)

HL

Hyeong L.

Chiropractor

> "The app is not super user friendly."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7077179)

AM

Anna M.

Owner, designer, webdeveloper

> "I believe that since I am offering many payment options, my customers are more keen to buy."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6884428)

RA

RODERICK A.

Vice President

> "Customer service is slow and the processing fees are high"

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6732088)

KK

Kennedy K.

Four Oaks Farm Staff Assistant

> "I like being able to customize everything for sale easily and the organization factor of it."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6677178)

RM

Robert M.

Hvac tech

> "Having to constantly log back in, app would freeze intermittenly"

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6674808)

AZ

‪Abanoub Z.

sales

> "I was able to get it up and running in just a few minutes, and I can accept payments from credit and debit cards, cash, and bank..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___4973593)

CC

Chermaine C.

Business owner

> "Point of sale easy to use, but square closes your account down for no reason and do not give you the opportunity to appeal their..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6804031)

VR

Verified Reviewer

Owner

> "Has a lot of features quality product easy customer service"

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7131012)

RW

Robert W.

Owner

> "It's not tailored more towards the construction industry like I was looking for. But thats my fault not theirs."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6651328)

[View Reviews](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

## User interface

4.46 (1,470)

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

4.64 (3,029)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

ACH Payment Processing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

SumUp

Top features

22/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/170673/SumUp-Air/#features)

Square Point of Sale

19/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/275802/Square-Point-of-Sale/#features)

### Recognition

SumUp is recognized as a top-rated tool in 1 Capterra Shortlist reports

Square Point of Sale is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

SumUp

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Square Point of Sale

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SumUp

-   By SumUp
-   Located in Brazil
-   Founded in 2012

Square Point of Sale

-   By Square
-   Located in United States
-   Founded in 2009

## Popular Comparisons

[SumUp](https://www.capterra.com/p/170673/SumUp-Air/)[4.46 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

vs

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,396)](https://www.capterra.com/p/207944/PayPal/reviews/)

$99/month

Price

$0.29

4.4

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/170673-207944/SumUp-Air-vs-PayPal)

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,029)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

vs

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,396)](https://www.capterra.com/p/207944/PayPal/reviews/)

$0/month

Price

$0.29

4.5

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/207944-275802/PayPal-vs-Square-Point-of-Sale)

[SumUp](https://www.capterra.com/p/170673/SumUp-Air/)[4.46 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

vs

[Venmo](https://www.capterra.com/p/222572/Venmo-/)[4.73 (9,281)](https://www.capterra.com/p/222572/Venmo-/reviews/)

$99/month

Price

Contact vendor for pricing

4.4

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/170673-222572/SumUp-Air-vs-Venmo-)

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,029)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

vs

[Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,336)](https://www.capterra.com/p/123889/Stripe/reviews/)

$0/month

Price

Contact vendor for pricing

4.5

Features

4.5

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/123889-275802/Stripe-vs-Square-Point-of-Sale)

[SumUp](https://www.capterra.com/p/170673/SumUp-Air/)[4.46 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

vs

[Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,336)](https://www.capterra.com/p/123889/Stripe/reviews/)

$99/month

Price

Contact vendor for pricing

4.4

Features

4.5

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/123889-170673/Stripe-vs-SumUp-Air)

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,029)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

vs

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

$0/month

Price

$349one time

4.5

Features

3.8

4.7

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/152638-275802/Epos-Now-vs-Square-Point-of-Sale)

[SumUp](https://www.capterra.com/p/170673/SumUp-Air/)[4.46 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

vs

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[4.67 (2,682)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/)

$99/month

Price

Contact vendor for pricing

4.4

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/170278-170673/Square-Payments-Processing-vs-SumUp-Air)

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,029)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

vs

[Clover](https://www.capterra.com/p/226864/Clover/)[3.77 (570)](https://www.capterra.com/p/226864/Clover/reviews/)

$0/month

Price

Contact vendor for pricing

4.5

Features

3.8

4.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/226864-275802/Clover-vs-Square-Point-of-Sale)

[SumUp](https://www.capterra.com/p/170673/SumUp-Air/)[4.46 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

vs

[Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.09 (127)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

$99/month

Price

$99/month

4.4

Features

4.1

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/157492-170673/Fattmerchant-Payments-Online-vs-SumUp-Air)

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,029)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

vs

[Gofrugal](https://www.capterra.com/p/71693/GoFrugal-POS-Software/)[4.41 (198)](https://www.capterra.com/p/71693/GoFrugal-POS-Software/reviews/)

$0/month

Price

$7/month

4.5

Features

4.4

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/71693-275802/GoFrugal-POS-Software-vs-Square-Point-of-Sale)

[SumUp](https://www.capterra.com/p/170673/SumUp-Air/)[4.46 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

vs

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,439)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

$99/month

Price

$38/month

4.4

Features

4.3

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/170673-190778/SumUp-Air-vs-QuickBooks-Online)

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,029)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,305)](https://www.capterra.com/p/135618/Odoo/reviews/)

$0/month

Price

$31.1/month

4.5

Features

4.2

4.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135618-275802/Odoo-vs-Square-Point-of-Sale)