--- title: "Compare ICANotes vs Sessions Health 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare ICANotes and Sessions Health based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/17102-10002269/ICANotes-vs-Sessions-Health" page_type: "comparison" language: "en" --- # ICANotes vs Sessions Health Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ICANotesSessions Health2/4 selected [ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.1 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/) [Sessions Health](https://www.capterra.com/p/10002269/Sessions-Health/)[4.9 (128)](https://www.capterra.com/p/10002269/Sessions-Health/reviews/) [## ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.1 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/) Starting Price $45.00/month Value-for-Money 4.1 Functionality 4 Ease of Use 4.2 Customer Service 4.3 Reviews Sentiment Based on [130 reviews](#user-reviews) Positive 98 Neutral 14 Negative 18 [## Sessions Health](https://www.capterra.com/p/10002269/Sessions-Health/)[4.9 (128)](https://www.capterra.com/p/10002269/Sessions-Health/reviews/) Starting Price $39.00/month Value-for-Money 4.9 Functionality 4.8 Ease of Use 4.9 Customer Service 4.9 Reviews Sentiment MM Based on [128 reviews](#user-reviews) Positive 126 Neutral 2 Negative 0 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### SimplePractice 4.6 (2,827) * * * Starting Price $49.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ### TheraNest 4.4 (1,055) * * * Starting Price $29.00 Per User,Per Month Free Trial Free Version * * * User rating 87% of reviewers rated it above 4 stars * * * ### Valant EHR Suite 4.2 (339) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 79% of reviewers rated it above 4 stars * * * ### TheraPlatform 4.4 (79) * * * Starting Price $39.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 86% of reviewers rated it above 4 stars * * * ## Summary * * * Features in Mental Health EHR Software Best performer 30 / 33 Only ICANotes - Coding Assistance - Customizable Reports - E-Prescribing 25 / 33 Only Sessions Health - Generative AI User satisfaction User satisfaction 4.1 User reviews[130](https://www.capterra.com/p/17102/ICANotes/reviews/) Ease of use 4.2 Functionality 4.0 Value for money 4.1 Customer support 4.3 User satisfaction 4.9 User reviews[128](https://www.capterra.com/p/10002269/Sessions-Health/reviews/) Ease of use 4.9 Functionality 4.8 Value for money 4.9 Customer support 4.9 Price starts from Price starts from $45Per User, Per Month - Free version - Free trial Price starts from $39Per User, Per Month - Free version - Free trial Best for Best for Mental health clinicians including psychiatrists, psychiatric nurses, psychologists, counselors, clinical social workers, group therapists, LMFTs, and psychotherapists. Inpatient and outpatient. Best for Mental health practices of every size - solo practitioners, group practices, and billers - including psychotherapists, counselors, psychologists, and social workers. ## User reviews Pros & cons MB Melissa B. LMHC > "The ICANotes platform has streamlined and cut down on the amount of time it takes for me to..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833948) SG Shahla G. Licensed Psychologist > "a lot: billing is too complicated; the connection with clearninghouse is very poor; the denials..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6826160) LB Latasha B. Clinical Director > "What I liked most about ICANotes is the simplicity in treatment planning and the value for the..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___7085498) JM Jeanette M. Nurse Practitioner > "when the EMR is down and notification of this event can be timelier and wait time for enquiries..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6838875) NA Nicole A. Victim Advocate > "This is a powerful program that can be great to document quickly when you have several clients..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6823213) LC Linda C. Administration > "Again the only delay is when in account waiting for records to load before proceeding to update." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6838216) QA Queen A. Therapist > "The custom buttons and expandable ability is terrific for customizing" [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837204) LG Lori G. Director of Social Services > "Completing the biopsychosocial assessments - I have been here 6 weeks and still don't grasp hoe..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833631) LC Linda C. Administration > "I find ICA notes user friendly and adaptable to all all aspects of my job function in the..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6838216) MB Melissa B. LMHC > "The platform often takes a long time to log in and be responsive to clicks." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833948) CC Carressa C. Director of Outpatient Business Unit > "In addition, entering documentation in this system is less time consuming." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6838187) SG Shahla G. Licensed Psychologist > "Every time youi file a request, someone from overseas calls you and saying how sorry they are..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6826160) AJ Agnes J. LMHC > "I am overall satisfied with the way my notes look at the end of my sessions, clear and..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837660) CM Charles M. Nurse Practitioner, Psychiatry > "It’s incredibly costly and the prescription service is not well integrated ." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6840927) MH Maria H. Psychotherapist > "Overall, it is very complete and not complicated. When in trouble, support service is available..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6844968) MB Melissa B. LMHC > "User interface is somewhat dated and not always the most intuitive to use." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833948) LC Linda C. Administration > "I am very happy with ICA notes as far as easy navigation and pretty fast at achieving my tasks. " [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6838216) CD Chris D. Clinical Director > "The reports are very generic and do not always fit our needs." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833535) MH Maria H. Psychotherapist > "Mental health status is complete and at the same time not complicated." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6844968) DL Dawn L. LPC > "I haven't used customer service in a long time but responses in the past could have been more..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6845057) AG Alexandra G. Owner,Provider > "I love that it makes writing notes a breeze." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833739) JH John H. owner > "Billing process can be confusing at times." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833861) MH Maria H. Psychotherapist > "It’s easy to use and it covers all we need to have in our notes." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6844968) QA Queen A. Therapist > "Portal in old system is not as user friendly as I would like." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837204) PW Paulett W. Clinician > "I love the consistency in reaching out to providers" [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6840722) Cal R. Practice Owner LPC > "Claims integration with inavalon has been a complete nightmare since the switch and I have been..." [See full review](https://www.capterra.com/p/17102/ICANotes/#GetApp___6279196) QA Queen A. Therapist > "It is comprehensive and customers service it amazing." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837204) PK Paola K. Mental Health Counselor > "I cannot use my own forms that clients can edit, I cannot use an assessment while I am in a..." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___4907671) CD Chris D. Clinical Director > "The way they have the billing system set up is great." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833535) Cal R. Practice Owner LPC > "I have a lot of extra buttons on my screen that I will never need." [See full review](https://www.capterra.com/p/17102/ICANotes/#GetApp___6279196) DL Dawn L. LPC > "ICANotes makes my job easier. " [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6845057) MC Merlyn C. NP > "Hard to understand." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833532) DLW Dr L W. Doctor > "This is a great site for mental health care professionals." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837266) PK Paola K. Mental Health Counselor > "Then I am told to add https:// to a webpage for it to load, there are a lot of tricks to make a..." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___4907671) CM Charles M. Nurse Practitioner, Psychiatry > "They spent a good amount of time and followed up on things." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6840927) AB Alexandra B. billing manager > "It is very slow, there is not enough RAM to run the software through their "web based" rdp..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___4458409) LS Lindsey S. Therapist > "I like their follow-up support and thorough step by step process for documentation." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6425394) AB Alexandra B. billing manager > "Something that would take seconds in another billing system takes hours or even DAYS to complete..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___4458409) AG Alexandra G. Owner,Provider > "I especially love their eprescribe!" [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833739) BH Brett H. Provider > "ePrescribe functionality with DrFirst was only partial of what the standalone DrFirst product..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___3148874) VL Vicki L. Office Manager > "Icanotes Classic was very simple to use, great workflow. " [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837192) MR Melissa R. Office Manager > "The system "Crashes" almost weekly, but you are still to pay for a service that you can't use." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___3849037) LS Lindsey S. Therapist > "I have attended their webinars and they have been great in terms of supporting with the platform." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6425394) PK Paola K. Mental Health Counselor > "The charting can be cumbersome at least on ICANotes+, I don't know about their legacy program." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___4907671) Rafael R. Mental Health Therapist > "They provide ongoing training as needed and they take time to make you feel confident using the..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___2670416) AB Alexandra B. billing manager > "Terrible customer service, no ability to reach anyone, when you do they are not helpful and..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___4458409) Rafael R. Mental Health Therapist > "The case notes are very easy to create and include a comprehensive mental health status..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___2670416) JS Janique S. Psychiatry nurse practitioner > "Customer service is horrible" [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6396990) JR Janet R. Therapist > "It is user friendly and makes completing notes a breeze. " [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___2504790) PK Paola K. Mental Health Counselor > "I get kicked out of the page multiple times even while I am in it." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___4907671) JR Janet R. Therapist > "The customer service and training is amazing." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___2504790) MR Melissa R. Office Manager > "Server Crashes." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___3849037) Rafael R. Mental Health Therapist > "They have excellent customer service." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___2670416) VR Verified Reviewer LCSW > "Documenting services is like finding your way through a maze. And you need to be prepared for..." [See full review](https://www.capterra.com/p/17102/ICANotes/#GetApp___3423721) LB Latasha B. Clinical Director > "What I liked most about ICANotes is the simplicity in treatment planning and the value for the..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___7085498) JS Jennifer S. MA > "no support from customer support." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___4022301) LC Linda C. Administration > "I am very happy with ICA notes as far as easy navigation and pretty fast at achieving my tasks. " [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6838216) MR Melissa R. Office Manager > "Screens repeat themselves." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___3849037) LC Linda C. Administration > "I am very happy with ICA notes as far as easy navigation and pretty fast at achieving my tasks. " [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6838216) VR Verified Reviewer Administrative Assistant, receptionist, and scheduling coordinator > "It would often mess up for one reason or another and the entire system would be down and..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___3549336) DL Dawn L. LPC > "ICANotes makes my job easier. " [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6845057) BH Brett H. Provider > "In the middle of a session, it is difficult to answer questions such as, "did we talk about..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___3148874) QA Queen A. Therapist > "It is comprehensive and customers service it amazing." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837204) MR Melissa R. Office Manager > "Hard to navigate." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___3849037) LS Lindsey S. Therapist > "I like their follow-up support and thorough step by step process for documentation." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6425394) KG Keisha G. Provider > "Too hard to do tx plans in it as well." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___3163893) LS Lindsey S. Therapist > "I have attended their webinars and they have been great in terms of supporting with the platform." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6425394) BH Brett H. Provider > "The actual look of ICANotes is grainy and unclear." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___3148874) JR Janet R. Therapist > "The customer service and training is amazing." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___2504790) BH Brett H. Provider > "It is a difficult program to look at throughout the day." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___3148874) [View Reviews](https://www.capterra.com/p/17102/ICANotes/reviews/) MM Michael M. Owner, Psychotherapist > "Setting up auto-bill and invoicing definitely made my job much easier for any private pay clients, and clients are able to log..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7121414) HD Hazel D. Psychotherapist > "It's a bit pricey for their new A.I. assistance services as they charge about $40 per month per clinician." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7149295) RMD Rafiah Malene D. Principal Therapist > "I like being able to copy my client's notes from the previous session with one click." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7143173) KR Kristel R. Owner and Mental Health Therapist > "I often get an error message on the sight and I wish that it saved your work more regularly as you type (if I get an error..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6606264) MB Mittal B. Technical Recruiter > "It provides essential features like scheduling, documentation, billing, and telehealth in one place, making it a solid choice..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6690890) KL Kristin L. Marriage and Family Therapist > "In the past, I used Therapy Notes and it was not as convenient, didn't have as many features, and the support staff did not try..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7054559) SG Sara G. Therapist > "I enjoy everything about the calendar, especially the various options available for each appointment, the ease of moving things..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6858506) CC Casey C. Mental health therapist > "They are missing what I think are basic features--read receipts for secure messages, a daily agenda email." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7045739) RW Randi W. Therapist > "I appreciate the ease at which clients can use the platform, secure messaging and document upload, templates which can be easily..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6739417) NW Nancy W. Therapist > "I've accidentally minimized the video during a session and there was no way for me to find It again to open it." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7008771) HH Hart H. Psychotherapist > "Having used several different platforms both in an agency setting and my own private practice setting, Sessions is my favorite..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7149251) CW Christopher W. Executive Director > "The only cons I have really run into is when trying to adjust for a non-billed late cancelation or in trying to discern income..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6863324) HD Hazel D. Psychotherapist > "I like Sessions Health provides free EHR for clinicians with very small caseload." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7149295) DK Danny K. LCSW > "The one area that seemed lacking was good customization options for custom forms." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6628307) JZ Jennifer Z. Practice Owner and Therapist > "Detailed instructions, prompt responses to requests for assistance and help customizing forms and billing issues were all vital..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6587334) DD Denise D. Licensed Psychologist > "Cannot submit worker’s compensation claims as not able to attach required narrative." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6820340) JW James W. Therapist > "The features I enjoy most are the integrated telehealth, the customizable templates, and online booking." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6530995) DG Diana G. Psychologist > "We outgrew the system after we had about 10 clinicians." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7067974) CL Cassie L. Owner and Therapist > "I use Sessions as my primary telehealth platform and I rarely have any issues." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7152747) TB Toby B. Owner > "Other platforms have implemented AI awhile ago and is disappointing not seeing this thus far" [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7043721) RQ Rebecca Q. Everything > "I feel like Sessions is responsive when I have issues, they provide helpful updates and don't push upgrades that are not..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6677316) AP Amber P. Counselor > "Frequency of client reminders are the weakest point." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6712158) VR Verified Reviewer Owner > "Recently I started using the billing and payment features more and they have been simple and straightforward." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7180522) AO Andrea O. Social Worker > "The family/conjoint client setup has been challenging and not intuitive for me or clients." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6557447) CR Candice R. Professional Counselor > "I love the fact that I can use it for free until I reach the maximum number of clients." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7153293) CD Coty D. Owner > "There isn't a telehealth platform that can be used." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6737309) JT Jessica T. Licensed Clinical Social Worker > "I have seen some really amazing features come out thanks to them being so open and learning about our workflow for using this..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7145010) CD Ciel D. Owner and Therapist > "I dread that entire process and it seems some other EMRs have this better handled." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7060853) MM Michael M. Owner, Psychotherapist > "I am a solo practitioner, so I can't speak to how the various staff roles work, but when I considered expanding it seemed easy..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7121414) JL Julie L. LMFT > "They have a lot of features I don’t even user for treatment planning and insurance billing." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6312363) NW Nancy W. Therapist > "I love the online support for when I have questions, an admin from Sessions Health will respond to help troubleshoot." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7008771) JP Jennifer P. Licensed Professional Counselor > "Stripe is expensive and doesn’t always work incredibly well." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7000945) ER Erika R. Clinical Psychologist > "I also chose Sessions over other EHRs because their data privacy policies were much more transparent; this is crucial for legal..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6561568) SG Sara G. Therapist > "It's hard to say what I like least, only because it's hard to find something to dislike." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6858506) HH Hart H. Psychotherapist > "The very best part of it is that after having set up my forms etc., I really don't have to think about it." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7149251) JF Jaclyn F. OWNER, CLINICIAN > "I've had Sessions for one year when I began my private practice, and there is truly nothing I do not like about it." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6553539) CR Candice R. Professional Counselor > "It would be nice to have assistance with taking notes/documentation to help save time." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7153293) VC Victoria C. Owner, Senior Therapist > "Like most therapy software that I have used, it is not as intuitive to set up a couples and family file." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6441409) HH Hart H. Psychotherapist > "It just works. And on the very rare occasion that I've needed assistance, the customer service is extremely responsive and..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7149251) Tim H. Founder/Clinician > "Lack of customization on the client portal page" [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___4810859) EP Erin P. Owner Clinician > "I like that I can add my own assessments, but enjoy the ones that are already included with Sessions Health. " [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7023701) DK Danny K. LCSW > "The one area that seemed lacking was good customization options for custom forms." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6628307) TK Tara K. Licensed Associate Professional Counselor > "The interface is user friendly, updates and improvements are constantly being made, and the features are efficient and easy to..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7168239) AO Andrea O. Social Worker > "The family/conjoint client setup has been challenging and not intuitive for me or clients." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6557447) DG Diana G. Psychologist > "You can easily view the entire clinic's schedule in one place." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7067974) VC Victoria C. Owner, Senior Therapist > "Like most therapy software that I have used, it is not as intuitive to set up a couples and family file." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6441409) CC Casey C. Mental health therapist > "The platform is intuitive and easy to use, the telehealth has been reliable, and clients have said they like the portal better..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7045739) Tim H. Founder/Clinician > "Lack of customization on the client portal page" [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___4810859) CY Cairn Y. Licensed Professional Counseling > "They also have so much helpful information on the website." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7119469) TB Toby B. Owner > "Other platforms have implemented AI awhile ago and is disappointing not seeing this thus far" [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7043721) CR Candice R. Professional Counselor > "The platform is user friendly and the video quality is great!" [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7153293) CD Ciel D. Owner and Therapist > "I dread that entire process and it seems some other EMRs have this better handled." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7060853) CY Cairn Y. Licensed Professional Counseling > "Session has been highly customizable, and easy to use." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7119469) SG Sara G. Therapist > "It's hard to say what I like least, only because it's hard to find something to dislike." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6858506) KP Kara P. Licensed Professional Clinical Counselor > "It saves me time because I don't have to hunt for categories or tabs, I can go right to them. " [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6710687) KL Kristin L. Marriage and Family Therapist > "In the past, I used Therapy Notes and it was not as convenient, didn't have as many features, and the support staff did not try..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7054559) [View Reviews](https://www.capterra.com/p/10002269/Sessions-Health/reviews/) ## User interface [ICANotes](https://www.capterra.com/p/17102/ICANotes/) 4.09 (130) [Sessions Health](https://www.capterra.com/p/10002269/Sessions-Health/) 4.89 (128) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features ICANotes Top features 30/33 - AI Copilot - Appointment Scheduling - Charting - Claims Management - Coding Assistance - Confirmations/Reminders - Customizable Reports - Document Management - Electronic Payments - Electronic Signature - EMR/EHR - E-Prescribing - For Group Therapy - For Mental/Behavioral Health - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Initial Assessments - Insurance Eligibility Verification - Medical Billing - Medication Alerts/Warnings - Medication Management - Mobile App - Patient Communications - Patient Portal - Practice Management - Prescription Management - Reporting & Statistics - Telemedicine - Therapy Notes - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/17102/ICANotes/#features) Sessions Health 25/33 - AI Copilot - Appointment Scheduling - Charting - Claims Management - Coding Assistance - Confirmations/Reminders - Customizable Reports - Document Management - Electronic Payments - Electronic Signature - EMR/EHR - E-Prescribing - For Group Therapy - For Mental/Behavioral Health - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Initial Assessments - Insurance Eligibility Verification - Medical Billing - Medication Alerts/Warnings - Medication Management - Mobile App - Patient Communications - Patient Portal - Practice Management - Prescription Management - Reporting & Statistics - Telemedicine - Therapy Notes - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/10002269/Sessions-Health/#features) ### Recognition ICANotes is recognized as a top-rated tool in 1 Capterra Shortlist reports Sessions Health is recognized as a top-rated tool in 2 Capterra Shortlist reports Best Value Mental Health Software (2026)  Best Value Mental Health Software (2025)  Best Value Mental Health Software (2024)  Best Value Mental Health Software (2023)  ### Deployment & support ICANotes Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Sessions Health Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ICANotes - By ICANotes - Located in United States - Founded in 1998 Sessions Health - By Sessions - Located in United States - Founded in ## Popular Comparisons [ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.09 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $45/month Price $0 4.0 Features 4.3 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/17102-195467/ICANotes-vs-Care-Patron) [Sessions Health](https://www.capterra.com/p/10002269/Sessions-Health/)[4.89 (128)](https://www.capterra.com/p/10002269/Sessions-Health/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (529)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $39/month Price Contact vendor for pricing 4.8 Features 4.8 4.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-10002269/EHR-YOUR-WAY-vs-Sessions-Health) [ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.09 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (529)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $45/month Price Contact vendor for pricing 4.0 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/17102-118789/ICANotes-vs-EHR-YOUR-WAY) [Sessions Health](https://www.capterra.com/p/10002269/Sessions-Health/)[4.89 (128)](https://www.capterra.com/p/10002269/Sessions-Health/reviews/) vs [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (830)](https://www.capterra.com/p/124769/CounSol-com/reviews/) $39/month Price $49.95/month 4.8 Features 4.5 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/124769-10002269/CounSol-com-vs-Sessions-Health) [ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.09 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.55 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) $45/month Price $49/month 4.0 Features 4.3 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/17102-130710/ICANotes-vs-SimplePractice) [Sessions Health](https://www.capterra.com/p/10002269/Sessions-Health/)[4.89 (128)](https://www.capterra.com/p/10002269/Sessions-Health/reviews/) vs [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.15 (339)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) $39/month Price Contact vendor for pricing 4.8 Features 4.0 4.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/81298-10002269/Valant-Behavioral-Health-EHR-vs-Sessions-Health) [ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.09 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/) vs [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) $45/month Price $29/month 4.0 Features 4.1 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/17102-130400/ICANotes-vs-TheraNest-Mental-Health) [Sessions Health](https://www.capterra.com/p/10002269/Sessions-Health/)[4.89 (128)](https://www.capterra.com/p/10002269/Sessions-Health/reviews/) vs [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (971)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) $39/month Price $69/month 4.8 Features 4.5 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/118981-10002269/TherapyNotes-com-vs-Sessions-Health) [ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.09 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $45/month Price Contact vendor for pricing 4.0 Features 4.4 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/17102-180899/ICANotes-vs-Alleva) [Sessions Health](https://www.capterra.com/p/10002269/Sessions-Health/)[4.89 (128)](https://www.capterra.com/p/10002269/Sessions-Health/reviews/) vs [Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.70 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/) $39/month Price Contact vendor for pricing 4.8 Features 4.6 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/156391-10002269/Kipu-EMR-vs-Sessions-Health) [ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.09 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/) vs [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.15 (339)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) $45/month Price Contact vendor for pricing 4.0 Features 4.0 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/17102-81298/ICANotes-vs-Valant-Behavioral-Health-EHR) [Sessions Health](https://www.capterra.com/p/10002269/Sessions-Health/)[4.89 (128)](https://www.capterra.com/p/10002269/Sessions-Health/reviews/) vs [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) $39/month Price $29/month 4.8 Features 4.1 4.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/130400-10002269/TheraNest-Mental-Health-vs-Sessions-Health)