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Mental health clinicians including psychiatrists, psychiatric nurses, psychologists, counselors, clinical social workers, group therapists, LMFTs, and psychotherapists. Inpatient and outpatient.
Mental health professionals that work in solo to large group mental health practices and organizations
The support staff has always been extremely helpful and friendly. I like the features that allow me to tailor my progress notes to the way I focus on treatment issues.
The vendor refused to compensate for lost revenue due to poor programming.
Fair price, great customer service and reliable platform. They are a company with many years of experience, I have been using their product since 2005 and it has only improved over the years.
I was disappointment there wasn't a website that could be integrated, and there was no telehealth software. Although, I understand Icanotes will soon be adding telehealth as a feature very soon.
The ease of use and excellent customer service were what sold me. Customization is also important to me and Icanotes fit the bill.
Frustrating and time wasting due to connection problem.
The ease and functionality of the electronic health system is helpful for new employees. Also, the availability to create customized areas that are suited to your company's needs is superb.
It continuesly signs out if your connection is lost.
Excellent, I started my EHR journey with Simple Practice, and I'm thrilled that I took a chance with Sessions Health, it was the best bet I've made in a long time.
Inability to bill EAP claims. When the system goes down or there is a problem we aren't notified and you have to search to determine its a problem on Sessions side.
They respond quickly in a timely manner extremely helpful when I’m enjoying using sessions help with myself and my staff is that it’s very user-friendly and the cost has been great and affordable.
I had tried three other EHRs prior to finding SH. I will be with them forever unless they start acting crazy and making ridiculous rule changes or jacking up the price significantly.
Super user-friendly interface, seamless integration of session feedback and appointment reminders, great customer support.
In the meantime, there has been a huge influx of new users from another well-known platform who were sick of paying exorbitant fees and had legitimate concerns regarding the use of client data.
Their response time is amazing and the explanations they offer are very clear and helpful. They provided support to transition from another EHR.
I didn't want to make a wrong choice only to have the inconvenience of switching later.
Prioritize real-user-identified key features according to your needs to find your best fit.
ICANotes
Sessions Health
ICANotes
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Sessions Health
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