# Compare ICANotes vs EHRYourWay 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ICANotes and EHRYourWay based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/17102-118789/ICANotes-vs-EHR-YOUR-WAY

---

# ICANotes vs EHRYourWay Features and Cost Comparison

Last updated April 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ICANotesEHRYourWay2/4 selected

[ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.1 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/)

[EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.9 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

[## ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.1 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/)

Starting Price

$45.00/month

Value-for-Money

4.1

Functionality

4

Ease of Use

4.2

Customer Service

4.3

Reviews Sentiment

Based on [130 reviews](#user-reviews)

Positive

98

Neutral

14

Negative

18

[## EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.9 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.8

Functionality

4.8

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

Based on [528 reviews](#user-reviews)

Positive

521

Neutral

3

Negative

4

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 4,591 reviews from mental health software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Feature ratings

HIPAA Compliant

3.0

Therapy Notes

4.8

Charting

4.3

EMR/EHR

3.8

Appointment Scheduling

2.5

88%Fit

High performer

Feature ratings

HIPAA Compliant

4.9

Therapy Notes

4.8

Charting

4.8

EMR/EHR

4.9

Appointment Scheduling

4.7

User satisfaction

User satisfaction

4.1

User reviews[130](https://www.capterra.com/p/17102/ICANotes/reviews/)

Ease of use

4.2

Functionality

4.0

Value for money

4.1

Customer support

4.3

User satisfaction

4.9

User reviews[528](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

Ease of use

4.8

Functionality

4.8

Value for money

4.8

Customer support

4.9

Price starts from

Price starts from

$45Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Mental health clinicians including psychiatrists, psychiatric nurses, psychologists, counselors, clinical social workers, group therapists, LMFTs, and psychotherapists. Inpatient and outpatient.

Best for

Outpatient & inpatient mental health clinics, psychiatric hospitals, addiction treatment, IOP/PHP, CCBHC, community mental health centers, residential treatment, and integrated care organizations.

## User reviews

Pros & cons

MB

Melissa B.

LMHC

> "The ICANotes platform has streamlined and cut down on the amount of time it takes for me to write..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833948)

SG

Shahla G.

Licensed Psychologist

> "a lot: billing is too complicated; the connection with clearninghouse is very poor; the denials or..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6826160)

LB

Latasha B.

Clinical Director

> "What I liked most about ICANotes is the simplicity in treatment planning and the value for the..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___7085498)

JM

Jeanette M.

Nurse Practitioner

> "when the EMR is down and notification of this event can be timelier and wait time for enquiries can..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6838875)

NA

Nicole A.

Victim Advocate

> "This is a powerful program that can be great to document quickly when you have several clients or..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6823213)

LC

Linda C.

Administration

> "Again the only delay is when in account waiting for records to load before proceeding to update."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6838216)

QA

Queen A.

Therapist

> "The custom buttons and expandable ability is terrific for customizing"

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837204)

LG

Lori G.

Director of Social Services

> "Completing the biopsychosocial assessments - I have been here 6 weeks and still don't grasp hoe and..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833631)

LC

Linda C.

Administration

> "I find ICA notes user friendly and adaptable to all all aspects of my job function in the..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6838216)

MB

Melissa B.

LMHC

> "The platform often takes a long time to log in and be responsive to clicks."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833948)

CC

Carressa C.

Director of Outpatient Business Unit

> "In addition, entering documentation in this system is less time consuming."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6838187)

SG

Shahla G.

Licensed Psychologist

> "Every time youi file a request, someone from overseas calls you and saying how sorry they are..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6826160)

AJ

Agnes J.

LMHC

> "I am overall satisfied with the way my notes look at the end of my sessions, clear and professional."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837660)

CM

Charles M.

Nurse Practitioner, Psychiatry

> "It’s incredibly costly and the prescription service is not well integrated ."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6840927)

MH

Maria H.

Psychotherapist

> "Overall, it is very complete and not complicated. When in trouble, support service is available to..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6844968)

MB

Melissa B.

LMHC

> "User interface is somewhat dated and not always the most intuitive to use."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833948)

LC

Linda C.

Administration

> "I am very happy with ICA notes as far as easy navigation and pretty fast at achieving my tasks. "

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6838216)

CD

Chris D.

Clinical Director

> "The reports are very generic and do not always fit our needs."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833535)

MH

Maria H.

Psychotherapist

> "Mental health status is complete and at the same time not complicated."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6844968)

DL

Dawn L.

LPC

> "I haven't used customer service in a long time but responses in the past could have been more..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6845057)

LS

Lindsey S.

Therapist

> "I like their follow-up support and thorough step by step process for documentation."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6425394)

JH

John H.

owner

> "Billing process can be confusing at times."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833861)

AG

Alexandra G.

Owner,Provider

> "I love that it makes writing notes a breeze."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833739)

QA

Queen A.

Therapist

> "Portal in old system is not as user friendly as I would like."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837204)

MH

Maria H.

Psychotherapist

> "It’s easy to use and it covers all we need to have in our notes."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6844968)

PK

Paola K.

Mental Health Counselor

> "I cannot use my own forms that clients can edit, I cannot use an assessment while I am in a session..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___4907671)

PW

Paulett W.

Clinician

> "I love the consistency in reaching out to providers"

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6840722)

PK

Paola K.

Mental Health Counselor

> "Then I am told to add https:// to a webpage for it to load, there are a lot of tricks to make a..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___4907671)

QA

Queen A.

Therapist

> "It is comprehensive and customers service it amazing."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837204)

MC

Merlyn C.

NP

> "Hard to understand."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833532)

CD

Chris D.

Clinical Director

> "The way they have the billing system set up is great."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833535)

PK

Paola K.

Mental Health Counselor

> "The charting can be cumbersome at least on ICANotes+, I don't know about their legacy program."

[See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___4907671)

DL

Dawn L.

LPC

> "ICANotes makes my job easier. "

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6845057)

Cal R.

Practice Owner LPC

> "Claims integration with inavalon has been a complete nightmare since the switch and I have been..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#GetApp___6279196)

DLW

Dr L W.

Doctor

> "This is a great site for mental health care professionals."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837266)

JS

Janique S.

Psychiatry nurse practitioner

> "Customer service is horrible"

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6396990)

CM

Charles M.

Nurse Practitioner, Psychiatry

> "They spent a good amount of time and followed up on things."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6840927)

Cal R.

Practice Owner LPC

> "I have a lot of extra buttons on my screen that I will never need."

[See full review](https://www.capterra.com/p/17102/ICANotes/#GetApp___6279196)

LS

Lindsey S.

Therapist

> "I have attended their webinars and they have been great in terms of supporting with the platform."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6425394)

PK

Paola K.

Mental Health Counselor

> "I get kicked out of the page multiple times even while I am in it."

[See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___4907671)

AG

Alexandra G.

Owner,Provider

> "I especially love their eprescribe!"

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833739)

AB

Alexandra B.

billing manager

> "It is very slow, there is not enough RAM to run the software through their "web based" rdp..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___4458409)

VL

Vicki L.

Office Manager

> "Icanotes Classic was very simple to use, great workflow. "

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837192)

AB

Alexandra B.

billing manager

> "Something that would take seconds in another billing system takes hours or even DAYS to complete in..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___4458409)

ST

Shannon T.

Counselor

> "There are many tutorials available for needed to assist in becoming familiar with the software..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___2212103)

BH

Brett H.

Provider

> "ePrescribe functionality with DrFirst was only partial of what the standalone DrFirst product..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___3148874)

Rafael R.

Mental Health Therapist

> "They provide ongoing training as needed and they take time to make you feel confident using the..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___2670416)

MR

Melissa R.

Office Manager

> "The system "Crashes" almost weekly, but you are still to pay for a service that you can't use."

[See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___3849037)

Rafael R.

Mental Health Therapist

> "The case notes are very easy to create and include a comprehensive mental health status examination."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___2670416)

AB

Alexandra B.

billing manager

> "Terrible customer service, no ability to reach anyone, when you do they are not helpful and never..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___4458409)

ST

Shannon T.

Counselor

> "I have actually recommended ICANotres to 3 colleagues since transitioning to your EHR system."

[See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___2212103)

VR

Verified Reviewer

Administrative Assistant, receptionist, and scheduling coordinator

> "It would often mess up for one reason or another and the entire system would be down and unusable. "

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___3549336)

JR

Janet R.

Therapist

> "It is user friendly and makes completing notes a breeze. "

[See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___2504790)

MR

Melissa R.

Office Manager

> "Server Crashes."

[See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___3849037)

JR

Janet R.

Therapist

> "The customer service and training is amazing."

[See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___2504790)

VR

Verified Reviewer

LCSW

> "Documenting services is like finding your way through a maze. And you need to be prepared for the..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#GetApp___3423721)

ST

Shannon T.

Counselor

> "I love it, increase productivity, and easy navigation."

[See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___2212103)

JS

Jennifer S.

MA

> "no support from customer support."

[See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___4022301)

Rafael R.

Mental Health Therapist

> "They have excellent customer service."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___2670416)

MR

Melissa R.

Office Manager

> "Screens repeat themselves."

[See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___3849037)

ST

Shannon T.

Counselor

> "Support Team is wonderful."

[See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___2212103)

BH

Brett H.

Provider

> "In the middle of a session, it is difficult to answer questions such as, "did we talk about sleep..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___3148874)

[View Reviews](https://www.capterra.com/p/17102/ICANotes/reviews/)

Daniel E.

LCSW

> "Mostly helpful was the clinical terms set already set up for me in order to make an accurate analysis of the patient's health status. Plus, the administrative..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7073274)

Andrew B.

IT Support Specialist

> "It doesn't allow me to create or modify my own reporting tools. While they have been great on creating reports as needed, I would wish to just do it myself."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7111577)

TM

Tarah M.

CEO

> "It helps us consistently meet documentation requirements for our state’s Medicaid program, as well as Medicare and commercial payers, which is critical for our..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7072416)

Miranda F.

LCSW

> "What I like least about EHR your way is difficulty accessing initial assessments; recent changes with past information not being forwarded to annual assessment..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7071530)

AF

Ariel F.

Front Office Supervisor

> "It consolidates many features, including a patient portal, note-taking, appointment scheduling, and billing, into one platform."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7065871)

RK

Rheros K.

Case Manager

> "There are also a lot of drop down menus that are redundant or unnecessary, which can make navigating a little difficult if you are new to the system."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7075608)

TM

Tarah M.

CEO

> "The EHR is fully customizable, customer service is very responsive and helpful, it has robust reporting options, and it increases efficiency end to end."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7072416)

VD

Vic D.

Administrator

> "The user interface is not as intuitive or polished as some mainstream EHRs, and without proper onboarding, it can feel overwhelming."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7073591)

AF

Ariel F.

Front Office Supervisor

> "The difference in billing, appointments, and patient data compared to Office Ally is remarkable. Because every practice has different needs and operates a..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7065871)

WH

Walter H.

Behavioral Technician

> "I didn’t like that I could only use certain devices at my office to log in and complete my records."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7069997)

JW

Jennifer W.

Clinical Director

> "I love that it is fully customizable and all forms, reports, etc are able to be tailored to meet our needs as a growing behavioral health clinic!"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7119351)

DRG

Dr. Rhonda G.

Psychologist, CEO, Owner

> "The few times I have had issues (maybe 3 times in 7 years), it was something I just did not learn yet as I was in a new role and the customer service responded..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070732)

Ewa D.

Therapist

> "I am particularly impressed with the auto-fill options; they significantly streamline my documentation process and save me a substantial amount of time on..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070796)

VB

Virginia B.

Certified Recovery Specialist

> "If you forget to save as draft before changing screens, you might lose your work."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7066882)

JH

Jeffrey H.

Staff Therapist

> "The ease of use has been crucial for me, especially as regards scheduling, accessing the portal for treatment progress notes, and the ability to easily..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070778)

ED

Eriko D.

psychologist

> "it took some time and some experience using it before we could figure out how to customize it--for example, which items should be required, which items should..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6363676)

TM

Tarah M.

CEO

> "The reporting functionality is robust and allows us to track key clinical and operational metrics with ease."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7072416)

VR

Verified Reviewer

CEO

> "The consistency in addressing issues directly through the system can be a bit spotty, and at times the program is less intuitive than I would like."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7011360)

AF

Ariel F.

Front Office Supervisor

> "EHR Your Way eliminated the need for those separate services, digitizing our notes. While the initial adjustment was significant, I now value the flexibility..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7065871)

AP

Anthony P.

Mental Health Specalist

> "Log outs during refreshes when entering notes (11PM) other than that only complain i have is trouble reaching tech support when needed"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6830161)

KG

Kara G.

Executive Director

> "With a smaller company the ease of setting up EHR Your Way and completing a specific program with the billing capture we needed was done with ease. "

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7072266)

GK

Gabrielle K.

Clinician I

> "There are some constant changes that are a little bit difficult to adjust to at first."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7074807)

John Dale N.

Medical Specialist

> "The system is user-friendly and allows for flexibility in documentation, which makes daily workflows more efficient."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7082047)

CD

Christy D.

Licensed Clinical Professional Counselor

> "The absence of spell-check in notes and occasional glitches can be annoying but are typically resolved through support quickly."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7036130)

Sara E.

Clinical Supervisor

> "It has helped our organization stay connected through one source for notes, billing, and record keeping."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7068068)

Deborah B.

Psychotherapist

> "I have on occasion had some difficulty rescheduling an appointment and sending the new link."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7067879)

MG

Michelle G.

Therapist

> "Overall, I would highly recommend EHR to any clinician who is looking for an easy, intuitive, cost-effective medical record platform that allows for..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7059298)

AS

Aimee S.

Social Worker

> "Sometimes my internet is spotty and I will lose a document, I wish the document would save or that I could save it when the internet service isn’t great."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6635863)

CM

Cory M.

Director of Compliance

> "Their flexibility allows us to tailor workflows, forms, and data fields to align perfectly with the operational requirements of our treatment centers."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6475657)

JC

Jessica C.

Outpatient Therapist

> "Sometimes EHR will have an error occur where a Client cannot be scheduled in a specific timeslot when availability is open."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6406386)

CH

Christina H.

Therapist

> "I complete documentation efficiently thanks to the organization of EHR Your way and am able to keep track of client communication along with update charts all..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6633701)

JM

Jesus M.

LPC

> "Using a mobile device to access the website can be tricky if you do not change the orientation on the phone."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6427265)

MD

Makayla D.

Private Therapy Practice Owner-HAM Affiliate

> "We've found that EHRYourWay is easy, offers seamless documentation, and provides great reminders and internal communication features"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070531)

CT

Cheryl T.

Telehealth Psychotherapist

> "I am unable to block out recurring personal event times at this time but may be user error, not system problems."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6378160)

JG

Josie G.

CBRS worker Case Management

> "I like that you can customize the entire system, you just have to call but anything that you are wanting they can make it that way."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7071266)

JG

Josie G.

CBRS worker Case Management

> "It looks very bland when we used it and like it was all coded."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7071266)

Sara E.

Clinical Supervisor

> "It has been wonderful to know that I can easily access all prior and current client notes and documents with the click of a button."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7068068)

JL

Jordan L.

counselor

> "sometimes i get logged out when im using it so i wish they could fix this issue since sometimes im in the middle of doing something then have to restart"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6808987)

DR

Dana R.

Therapist

> "I like the features it offers for things like treatment plans and intake forms and I appreciate the reminders it offers for deadlines since this is something I..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6441962)

BJ

Brittany J.

Mental Health Professional

> "What I least like about EHR YOUR WAY is if I click on another link or document for a client to reference an intervention or information listed on another..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6104575)

CM

Cory M.

Director of Compliance

> "This customization has streamlined our processes, making documentation faster and more efficient for staff, while also enhancing compliance with industry..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6475657)

NL

Natalia L.

In Home Therapist

> "As a provider, I do not receive the total hours I have worked, only my supervisor can see the total hours."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6561434)

OF

Ohna F.

Therapist

> "The user interface is very simple and easy to navigate while also offering the company plenty of options to customize the platform to suit their needs."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7067938)

CB

Crystal B.

Mental Health Counselor

> "One of the cons to EHR is the program is a bit difficult to learn and navigate as a new user."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6669345)

LA

Liz A.

Administrator

> "We appreciate the extensive customization options that allow us to tailor the system to our specific needs. While there is room for improvement in the..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6466340)

NH

Nicole H.

Behavioral Health Therapist

> "It's hard to think of anything that's been bad about it, other than behavioral health not being connected to medical within our agency - but this is not an EHR..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6645782)

JP

Jaemi P.

Data Analyst

> "Everything is organized in a logical way, which makes documentation and day-to-day tasks much faster."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7058444)

ES

Elizabeth S.

Licensed Professional Counselor

> "It would be better if we could make more changes on the user end or have a way to video chat with customer service because it can be time consuming for our..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6130742)

JB

Jillian B.

BCBA

> "It especially helps that you can link the schedule with your google calendar too-"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7058462)

SC

Savannah C.

Mental Health and Substance Abuse Counselor

> "The cost of the platform might be prohibitive for solo practitioners or those on a tight budget."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6655378)

AL

Angel L.

Director of Quality Assurance

> "The support is great and we have been able to grow significantly with support from EHR Your Way making adjustments along the way that we requested."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7065692)

SL

Samantha L.

Mental Health Case Management services

> "I haven’t experienced any “big” issues that aren’t relatively easy to fix"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7074785)

KG

Kara G.

Executive Director

> "The ability to also utilize the programming and change as needed is another perk of using this service."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7072266)

VB

Vanessa B.

Admin

> "Sometimes system is slow when others are online."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6351592)

KT

Kate T.

Sr Compliance Manager

> "EHRYW was very helpful in the implementation process, ensuring that we had ample time and space to ask questions and explore the new environment. "

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7137093)

GD

Gabrielle D.

Quality Assurance

> "It can sometimes be hard to communicate with technical support"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6556540)

AF

Ariel F.

Front Office Supervisor

> "Initially, there were many convoluted steps, but the software has been revamped with a user-friendly interface and helpful features."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7065871)

VR

Verified Reviewer

Admin Assistant

> "Billing side of things was confusing and too complicated."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6656677)

JH

Jared H.

IT Systems Admin

> "EHR Your Way is a really great system and is adaptable for our needs when it comes to customizing forms or making updates as the industry evolves."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7015385)

JA

Jonathan A.

Chief Medical Officer

> "interface is not the \*prettiest,\* occasionally slow to load but I'm splitting hairs, better mobile functionality would be nice, like for all EHRs."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253333)

JB

Jillian B.

BCBA

> "EHR helps me stay organized, schedule my days, and stay connected to coworkers as well."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7058462)

KH

Karen H.

Adm. Support Manager

> "Although the process is always daunting when changing EHR systems, our program is especially challenging as part of it is not insurance oriented. "

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253574)

AL

Ali L.

Mental Health Therapist

> "The ability to contact patient/client immediately through a safe portal has been the most beneficial."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7074933)

AE

Angelique E.

Behavioral therapist

> "Having to login is annoying, but that’s about it."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6382208)

MD

Makayla D.

Private Therapy Practice Owner-HAM Affiliate

> "Documentation and communication has been quite seamless, and no discrepancies have been noted since switching to this system."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070531)

MM

Melody M.

Executive Director

> "We have so many billing rules and data reporting requirements that it seemed impossible to make it all happen."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253874)

Ewa D.

Therapist

> "The learning curve was minimal, allowing me to get up to speed quickly without the typical stress of switching software."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070796)

DC

David C.

Owner psychologist

> "I found it to be quite frustrating and disappointing overall and wasted a lot of time."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6661317)

Andrew B.

IT Support Specialist

> "They've been quick to reply to support tickets and I've enjoyed collaborating with their support team on customizations and troubleshooting."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7111577)

CR

CARIN R.

Billing Lead

> "When EHR does updates they do not inform anyone and we login the next day and a bunch of things are different"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6097670)

LA

Liz A.

Administrator

> "The system’s high level of customization is a standout feature for us, allowing us to tailor it perfectly to our needs."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6466340)

HO

Heather O.

Counselor

> "Some struggles with diagnostic codes being incorrect"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6159296)

Miranda F.

LCSW

> "What I like most about EHR your way is the ease of use, the ability to send and receive messages confidentially and with sufficiency."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7071530)

AM

Amy M.

Master Alcohol and Drug Counselor

> "I found it difficult at first to navigate a new system, and that was just me as a user."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253588)

DRG

Dr. Rhonda G.

Psychologist, CEO, Owner

> "This program is so easy to use and helps me to communicate well with my employees, coworkers, and billing department efficiently and easily."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070732)

TM

Tabatha M.

Clinical Counselor

> "I often catch grammatical mistakes in practice system."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6250087)

Brittany D.

Substance use counselor

> "The workflow felt organized, accessible, and supportive of consistent clinical recordkeeping."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070726)

PD

Peggy D.

Mental Health Therapist

> "At times it feels very cumbersome and redundant clicking through the several components necessary to build a full treatment plan."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___3709450)

HB

Howard B.

Licensed Clinical Psychologist

> "The fonts and characters are clear, great for doing alot of notes."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7066964)

MM

Melody M.

Executive Director

> "After using other EHRs, it is really hard to find something negative to say about EHR YourWay."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253874)

[View Reviews](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

## User interface

[ICANotes](https://www.capterra.com/p/17102/ICANotes/)

4.09 (130)

[EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)

4.88 (528)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

ICANotes

30/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/17102/ICANotes/#features)

EHRYourWay

Top features

33/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#features)

### Recognition

ICANotes is recognized as a top-rated tool in 1 Capterra Shortlist reports

EHRYourWay

Best Value Mental Health EHRSoftware (2026) 

Best Value Mental Health EHRSoftware (2025) 

### Deployment & support

ICANotes

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

EHRYourWay

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ICANotes

-   By ICANotes
-   Located in United States
-   Founded in 1998

EHRYourWay

-   By EHR YOUR WAY
-   Located in United States
-   Founded in 2008

## Popular Comparisons

[ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.09 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/)

vs

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[EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

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[ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.09 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/)

vs

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[EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

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Contact vendor for pricing

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[View full comparison](https://www.capterra.com/compare/118789-130400/EHR-YOUR-WAY-vs-TheraNest-Mental-Health)

[ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.09 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/)

vs

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[View full comparison](https://www.capterra.com/compare/17102-180899/ICANotes-vs-Alleva)

[EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

vs

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Contact vendor for pricing

Price

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[View full comparison](https://www.capterra.com/compare/118789-130710/EHR-YOUR-WAY-vs-SimplePractice)

[ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.09 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/)

vs

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[View full comparison](https://www.capterra.com/compare/17102-81298/ICANotes-vs-Valant-Behavioral-Health-EHR)

[EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

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[ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.09 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/)

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[EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

vs

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[ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.09 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/)

vs

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

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[EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

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