ICANotes vs EHR YOUR WAY: Which is a better fit?

The support staff has always been extremely helpful and friendly. I like the features that allow me to tailor my progress notes to the way I focus on treatment issues.

The vendor refused to compensate for lost revenue due to poor programming.

Fair price, great customer service and reliable platform. They are a company with many years of experience, I have been using their product since 2005 and it has only improved over the years.

I was disappointment there wasn't a website that could be integrated, and there was no telehealth software. Although, I understand Icanotes will soon be adding telehealth as a feature very soon.

The ease of use and excellent customer service were what sold me. Customization is also important to me and Icanotes fit the bill.

Frustrating and time wasting due to connection problem.

The ease and functionality of the electronic health system is helpful for new employees. Also, the availability to create customized areas that are suited to your company's needs is superb.

It continuesly signs out if your connection is lost.

We have had a wonderful experience and prefer this software far more than our old EHR (Kareo). Blessy was our implementation team leader and is always helpful and pleasant to interact with.

In the morning when our office opens we are unable to directly speak to someone if we are having a problem and need it solved immediately. DME--have contacted at least 3 times cannot print DME.

The customer service is top notch, very responsive, courteous, and resolve your issues in a timely manner.

There was no talk about it "technically" being able to work. It was tested that same day.

We love the software and the people behind it. They are very professional, courteous, helpful and always there ready to help in all aspect of the software especially when you needed them.

We are a small non-profit organization that provides substance abuse treatment, and we are still relatively new to the EHR world.

It's worth noting that the end result will be absolutely worth the wait, as the current Chrome user interface is an attractive, clean, and intuitive design.

We submitted all the information requested and let EHR Your Way take over ( NO Headaches ). Since everything is based on the current workflow the learning curve for the system was very low.