--- title: "Compare ICANotes vs TheraNest 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare TheraNest and ICANotes based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/17102-130400/ICANotes-vs-TheraNest-Mental-Health" page_type: "comparison" language: "en" --- # TheraNest vs ICANotes Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: TheraNestICANotes2/4 selected [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.4 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) [ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.1 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/) [## TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.4 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting Price $29.00/month Value-for-Money 4.2 Functionality 4.1 Ease of Use 4.3 Customer Service 4.4 Reviews Sentiment HS Based on [1,055 reviews](#user-reviews) Positive 917 Neutral 85 Negative 53 [## ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.1 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/) Starting Price $45.00/month Value-for-Money 4.1 Functionality 4 Ease of Use 4.2 Customer Service 4.3 Reviews Sentiment Based on [130 reviews](#user-reviews) Positive 98 Neutral 14 Negative 18 ## Summary * * * Key features rated by users Features selected based on 5,445 reviews from mental health software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings HIPAA Compliant 4.8 EMR/EHR 4.2 Appointment Scheduling 4.3 Charting 4.4 Document Management 4.2 72%Fit Feature ratings HIPAA Compliant 3.0 EMR/EHR 3.8 Appointment Scheduling 2.5 Charting 4.3 Document Management 4.8 User satisfaction User satisfaction 4.4 User reviews[1,055](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 4.2 Customer support 4.4 User satisfaction 4.1 User reviews[130](https://www.capterra.com/p/17102/ICANotes/reviews/) Ease of use 4.2 Functionality 4.0 Value for money 4.1 Customer support 4.3 Price starts from Price starts from $29Per User, Per Month - Free version - Free trial Price starts from $45Per User, Per Month - Free version - Free trial Best for Best for Solo practitioners and group therapy practices, family counseling centers, mental health agencies, social service organizations, faith-based groups, psychology practices, schools, and universities. Best for Mental health clinicians including psychiatrists, psychiatric nurses, psychologists, counselors, clinical social workers, group therapists, LMFTs, and psychotherapists. Inpatient and outpatient. ## User reviews Pros & cons HS Heather S. General Manager > "The client portal offered a convenient and secure way for clients to complete paperwork and communicate with providers. While there..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173650) AM Antoinette M. Clinical Program Coordinator > "There are a lot of bugs and technical issues- often ones created when an unnecessary update is made- and it has cost our practice..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7174530) KH Kamal H. Psychologist > "Scheduling, notes, client information, and billing were all accessible within the same platform, and once I learned where things..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841) AM Antoinette M. Clinical Program Coordinator > "Our practice is unique in that we do not bill insurance, and Theranest is not set up well for those who handle invoices in house." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7174530) LM Lavinia M. Licensed Professional Counselor, Owner > "I like the Standard Note template; I like having access to measures like PHQ9 and GAD7 right above my note for ease of..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173625) CR Cathlene R. Clinical Director > "Over all it has been good, its getting a bit expensive as every luttle thing like using the ledger now costs so I have to use..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7114204) HS Heather S. General Manager > "The client portal was another valuable feature, allowing clients to complete forms, access documents, and communicate securely." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173650) JC Jaylee C. Owner > "As my business expanded beyond traditional therapy into coaching, education, and digital programs, I found TheraNest wasn’t built..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7175272) DJM Dr. Joyce M. Outpatient Therapist > "Having the convenience of speaking with a live person is incredibly valuable, as it allows me to ask questions, receive clear..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7178763) IO Irina O. Administrator > "I know you have done a rehaul of the scheduling process - and this is what I've been mostly using in Theranest, but it still is..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113521) HS Heather S. General Manager > "The platform made scheduling appointments, maintaining client records, and documenting sessions simple and organized." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173650) KH Kamal H. Psychologist > "Some features weren’t where I intuitively expected them to be, and it made the system feel more cumbersome than it needed to be...." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841) CV Chloe V. Administrative and Billing Assistant > "General Docs folders help keep documents organized, and the staff chat system makes communication easy." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173643) JG Joesy G. Office Manager > "I wish it would save the info automictically sometimes I get going and forget to hit save in the midst of it all and lose..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177161) JG Joesy G. Office Manager > "it helps me when it comes to keeping track out Billing and Payments and my therapist busy schedules!" [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177161) WM Whitney M. Therapist > "Can sometimes struggle with connection issues or items saving if I need to toggle between more than one tab." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115692) YVONNE L. Founder and Managing Director > "I like the color options on the calendar, so staff members know their app'ts without having to search. " [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7181678) MS Melissa S. Operations Director > "The session/progress notes for the nurse practitioner is very limiting and did not meet our NP's needs." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177166) MS Melissa S. Operations Director > "I love the subscription model where we pay per client group and not per individual clinicians." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177166) AM Antoinette M. Clinical Program Coordinator > "Theranest is not set up well for clients who are in multiple services with multiple fees." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7174530) TH Tyler H. Psychologist > "I also appreciate the new update with booking appointments on a continuous basis, that saves me a lot of time!" [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115461) TW Tina W. Administrative assistant > "Documents disappearing after saved in file, appointments disappear for no reason therefore our counselors have to save hardcopy..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7010824) GP Greta P. Psychotherapist > "has all I need--scheduling, reminders, CC billing, superbills, telehealth platform, customizable forms" [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___6707726) LW Leslie W. Nurse Practitioner > "I have had many technical issues including difficulty setting default microphone and camera." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173982) MT Madison T. Student Clinical Mental Health Counselor > "I think it has helped me a lot and keeps everything in tact for client paperwork and when I need something fast" [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7117464) DNM D'Nicole M. Therapist > "I do not like how this program does not automatically save my work. If I am not saving notes/assessments (short and or long..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6699252) SG Sarah G. Licensed Professional Counselor > "Theranest has been great for me to schedule and document all of my clients." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113457) Faith L. Therapist > "I have issues with clients not being able to log onto a Telehealth session." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177301) LW Leslie W. Nurse Practitioner > "I would also like to be able to order and monitor labs using the platform." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173982) KH Kamal H. Psychologist > "Support wasn’t terrible, but it wasn’t consistently reliable either. When I needed help with something time‑sensitive, the response..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841) HS Heather S. General Manager > "TheraNest's reporting capabilities also provided useful insights into practice operations." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173650) TM Todd M. Psychotherapist > "Im very frustrated that the scrolling features often do not work on my Android phone." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113454) MB Marlene B. Independent Contractor > "As a therapist, I think Theranest is easy to use and is clear how to schedule appointments, change appointments, and create and..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113500) KH Kamal H. Psychologist > "The biggest frustration for me was the number of small but disruptive technical issues." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841) KH Kamal H. Psychologist > "Not having to jump between multiple platforms saved time and kept things more organized." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841) BB Blanche B. Psychotherapist > "Sometimes it is hard to get concise follow up from customer support when I put in a call. " [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113622) JB Janice B. CPC-I Mental Health Counselor > "I like appointment scheduling, easy-to-use notes, and assessments." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113661) KH Kamal H. Psychologist > "None of these were catastrophic on their own, but they added up and interrupted my workflow more than I’d like." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841) TH Tyler H. Psychologist > "I appreciate the options to review and resend patient receipts." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115461) JL Jess L. Clinical Psychologist > "Over the course of 7 years the service has declined, such that the customer service is no longer personal and live, but highly..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___6771390) YVONNE L. Founder and Managing Director > "Overall, the EHR helped me begin my business with a professional look and a sense of order and structure." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7181678) MW Marcia W. LPC > "A few years back TN was a little bit clunky to use moving from screen to screen." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7118070) CW Claire W. Licensed Therapist > "It helps me stay organized with my daily therapy sessions and keeps important tasks on my radar." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110252) SK Sima K. Psychotherapist > "I reached out to the Ensora support team, they could not detect what had happened to those notes…still missing?!!!" [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7117550) SY Stacey Y. psychotherapist > "easy to navigate, billing is easy, can create standardized forms, can upload documents into client file, agenda and calendar view..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6687081) MS Maria S. LMHC > "They have created a financial loss because of a glitch in their system and are unable to explain why this has occurred and still..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___7035866) CV Chloe V. Administrative and Billing Assistant > "I like the updated file organization and clearer navigation." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173643) AD Annmarie D. Therapist > "TheraNest has become a bit difficult to navigate, even though I like the new set up." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7116756) TM Todd M. Psychotherapist > "Customer service has been professional and attentive they also get back to me in a timely matter that has been a plus." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113454) LC Laura C. Counselor > "The telehealth platform sometimes experiences difficulties during sessions." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113360) KH Kamal H. Psychologist > "What I liked most about TheraNest was how simple and centralized it made my workflow." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841) JZ Jennie Z. CEO and company owner > "One example, the appointment times on my daily agenda were showing appointments in PST and I am in EST, it took almost 8 weeks to..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6716330) DB Dorit B. Therapist > "Scheduling appointments is simple, and I can make changes to my schedule without any hassle." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110228) MG Marilyn G. psychotherapist > "the recent "abrupt" change in scheduling, it is counter intuitive, not user friendly for the clinician, overly complicated." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7112622) DS Dani S. Assistant Director > "I appreciate the user friendly format on Theranest, as well as the ability to communicate easily with several people simultaneously." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110227) TM Todd M. Psychotherapist > "After several emails I think it should resolve itself next tax cycle, but this was another weird frustration." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113454) LK Lori K. Director > "I like that the cost is based on the number of clients you're working with as opposed to the number of staff." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7112056) NG Natalie G. Owner, Licensed Clinical Mental Health Counselor Supervisor, Licensed Clinical Addiction Specialist > "Getting support when something is going wrong can be a bit tedious." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173602) AB Adina B. Owner Aromatherapy Consultant > "I also like the customizable templates for progress notes." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7054286) KR Kendra R. LPCC, RN > "New clients cannot do their intake paperwork on a smartphone ( or they try and are not able to fully submit it)." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6689756) AD Annmarie D. Therapist > "The upgrade is easy to manage, however, difficult navigating to the calendar." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7116756) KH Kamal H. Psychologist > "Billing worked, but it wasn’t as seamless as I wanted." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841) MT Madison T. Student Clinical Mental Health Counselor > "It makes my job easier to click on one thing and have it all be there." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7117464) ZG Zuzanna G. Mental Health Therapist > "I hate the new feature with copying notes from last appointment where it copies the last appt's time!" [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6705479) DS Deborah S. therapist > "this is the first online platform i have used and like the note and intake ease of writing and all information in one place for..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6705525) NG Natalie G. Owner, Licensed Clinical Mental Health Counselor Supervisor, Licensed Clinical Addiction Specialist > "I feel like I have to explain the issue multiple times before the issue is understood." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173602) LW Leslie W. Nurse Practitioner > "AI notes are very helpful with daily charting." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173982) DH Denae H. LMSW > "I about changed EMR systems due to this same problem! If it were not for help from \[sensitive content hidden\] in the billing to..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6699348) MW Marcia W. LPC > "TheraNest was a great choice for my first EHR system when I opened my own practice." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7118070) AJ Amanda J. Therapist > "It's features were lackluster and bare." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7141173) JV Jacob V. Community Support > "For example when scheduling appointments its very basic and easy to run through and communicating and sumbiting documents and..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6693717) FL Frances L. Admin Assistant > "I am unable to use the ERA auto post function because it does not work with the payer. " [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6687040) JC Jaylee C. Owner > "TheraNest was easy to learn and gave me everything I needed to run my therapy practice efficiently." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7175272) SW Shauna W. Owner and therapist > "The experience knowledge when I don’t know something is unhelpful and difficult to follow." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173754) MB Marlene B. Independent Contractor > "There was a learning curve, but I would say it was relatively short, making it easy to use in the first few weeks." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113500) NT Natascha T. LMFT > "Document signing can be difficult when individual forms need signature by a client." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6664433) MW Marcia W. LPC > "Using it from the provider side was a smooth transition." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7118070) LS Leah S. Therapist > "Due to this non-requirement; TN has taken almost $500 from me due to a data breach; that I still have yet to hear anything about..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6698984) PH Paul H. Case Manager > "TheraNest is a well-rounded solution for practitioners who must maintain thorough and structured records." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6706948) CW Claire W. Licensed Therapist > "Very occasionally there can be minor issues with telehealth sessions." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110252) YM Yehia M. accounting > "The majority of our workplace demands are met by TheraNest in a single, integrated package." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___4733204) JK Julie K. PMHNP > "There is no interface with a national lab organization like Quest or Labcorp." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___3128361) GC Ginger C. Account Manager > "The old interface look was user friendly." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___4687543) NM Nicholas M. Clinician > "TheraNest's "dynamic" forms are not as dynamic compared to other EHR for therapists." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6604912) JG Joesy G. Office Manager > "it helps me when it comes to keeping track out Billing and Payments and my therapist busy schedules!" [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177161) BW Brittany W. Counselor intern > "It is not very user friendly and could be more simplified." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___4189883) MB Marlene B. Independent Contractor > "As a therapist, I think Theranest is easy to use and is clear how to schedule appointments, change appointments, and create and..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113500) AG Anna G. Rape Response Phone Room Manager > "It is difficult to use overall." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___3128342) RC Renee C. Counselor and Play Therapist > "I love this one-stop therapy shop for therapists and clients." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6694034) ME Megan E. Owner > "I found it to be less intuitive than the other EHRs out there." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___2954083) TF Tammy F. Case Manager > "I have used therapist for several months now it has made my job much easier and note writing is quicker, which saves me time that I..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___4346733) BB Blanche B. Psychotherapist > "Sometimes it is hard to get concise follow up from customer support when I put in a call. " [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113622) TH Tyler H. Psychologist > "As someone who is super busy, I always appreciate convenience and user friendly platforms!" [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115461) JL Jess L. Clinical Psychologist > "Over the course of 7 years the service has declined, such that the customer service is no longer personal and live, but highly..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___6771390) SK Sima K. Psychotherapist > "TheraNest was quite user friendly which I appreciated the most, unlike Ehana." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7117550) NG Natalie G. Owner, Licensed Clinical Mental Health Counselor Supervisor, Licensed Clinical Addiction Specialist > "Getting support when something is going wrong can be a bit tedious." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173602) TH Tyler H. Psychologist > "I love how easy it is to use." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115461) SC Sarah C. Owner, therapist > "Terrible customer support, especially by director level people." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___7056381) [View Reviews](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) MB Melissa B. LMHC > "The ICANotes platform has streamlined and cut down on the amount of time it takes for me to..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833948) SG Shahla G. Licensed Psychologist > "a lot: billing is too complicated; the connection with clearninghouse is very poor; the denials..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6826160) LB Latasha B. Clinical Director > "What I liked most about ICANotes is the simplicity in treatment planning and the value for the..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___7085498) JM Jeanette M. Nurse Practitioner > "when the EMR is down and notification of this event can be timelier and wait time for enquiries..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6838875) NA Nicole A. Victim Advocate > "This is a powerful program that can be great to document quickly when you have several clients..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6823213) LC Linda C. Administration > "Again the only delay is when in account waiting for records to load before proceeding to update." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6838216) QA Queen A. Therapist > "The custom buttons and expandable ability is terrific for customizing" [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837204) LG Lori G. Director of Social Services > "Completing the biopsychosocial assessments - I have been here 6 weeks and still don't grasp hoe..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833631) LC Linda C. Administration > "I find ICA notes user friendly and adaptable to all all aspects of my job function in the..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6838216) MB Melissa B. LMHC > "The platform often takes a long time to log in and be responsive to clicks." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833948) CC Carressa C. Director of Outpatient Business Unit > "In addition, entering documentation in this system is less time consuming." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6838187) SG Shahla G. Licensed Psychologist > "Every time youi file a request, someone from overseas calls you and saying how sorry they are..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6826160) AJ Agnes J. LMHC > "I am overall satisfied with the way my notes look at the end of my sessions, clear and..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837660) CM Charles M. Nurse Practitioner, Psychiatry > "It’s incredibly costly and the prescription service is not well integrated ." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6840927) MH Maria H. Psychotherapist > "Overall, it is very complete and not complicated. When in trouble, support service is available..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6844968) MB Melissa B. LMHC > "User interface is somewhat dated and not always the most intuitive to use." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833948) LC Linda C. Administration > "I am very happy with ICA notes as far as easy navigation and pretty fast at achieving my tasks. " [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6838216) CD Chris D. Clinical Director > "The reports are very generic and do not always fit our needs." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833535) MH Maria H. Psychotherapist > "Mental health status is complete and at the same time not complicated." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6844968) DL Dawn L. LPC > "I haven't used customer service in a long time but responses in the past could have been more..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6845057) AG Alexandra G. Owner,Provider > "I love that it makes writing notes a breeze." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833739) JH John H. owner > "Billing process can be confusing at times." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833861) MH Maria H. Psychotherapist > "It’s easy to use and it covers all we need to have in our notes." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6844968) QA Queen A. Therapist > "Portal in old system is not as user friendly as I would like." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837204) PW Paulett W. Clinician > "I love the consistency in reaching out to providers" [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6840722) Cal R. Practice Owner LPC > "Claims integration with inavalon has been a complete nightmare since the switch and I have been..." [See full review](https://www.capterra.com/p/17102/ICANotes/#GetApp___6279196) QA Queen A. Therapist > "It is comprehensive and customers service it amazing." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837204) PK Paola K. Mental Health Counselor > "I cannot use my own forms that clients can edit, I cannot use an assessment while I am in a..." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___4907671) CD Chris D. Clinical Director > "The way they have the billing system set up is great." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833535) Cal R. Practice Owner LPC > "I have a lot of extra buttons on my screen that I will never need." [See full review](https://www.capterra.com/p/17102/ICANotes/#GetApp___6279196) DL Dawn L. LPC > "ICANotes makes my job easier. " [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6845057) MC Merlyn C. NP > "Hard to understand." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833532) DLW Dr L W. Doctor > "This is a great site for mental health care professionals." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837266) PK Paola K. Mental Health Counselor > "Then I am told to add https:// to a webpage for it to load, there are a lot of tricks to make a..." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___4907671) CM Charles M. Nurse Practitioner, Psychiatry > "They spent a good amount of time and followed up on things." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6840927) AB Alexandra B. billing manager > "It is very slow, there is not enough RAM to run the software through their "web based" rdp..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___4458409) LS Lindsey S. Therapist > "I like their follow-up support and thorough step by step process for documentation." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6425394) AB Alexandra B. billing manager > "Something that would take seconds in another billing system takes hours or even DAYS to complete..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___4458409) AG Alexandra G. Owner,Provider > "I especially love their eprescribe!" [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833739) BH Brett H. Provider > "ePrescribe functionality with DrFirst was only partial of what the standalone DrFirst product..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___3148874) VL Vicki L. Office Manager > "Icanotes Classic was very simple to use, great workflow. " [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837192) MR Melissa R. Office Manager > "The system "Crashes" almost weekly, but you are still to pay for a service that you can't use." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___3849037) LS Lindsey S. Therapist > "I have attended their webinars and they have been great in terms of supporting with the platform." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6425394) PK Paola K. Mental Health Counselor > "The charting can be cumbersome at least on ICANotes+, I don't know about their legacy program." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___4907671) Rafael R. Mental Health Therapist > "They provide ongoing training as needed and they take time to make you feel confident using the..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___2670416) AB Alexandra B. billing manager > "Terrible customer service, no ability to reach anyone, when you do they are not helpful and..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___4458409) Rafael R. Mental Health Therapist > "The case notes are very easy to create and include a comprehensive mental health status..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___2670416) JS Janique S. Psychiatry nurse practitioner > "Customer service is horrible" [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6396990) JR Janet R. Therapist > "It is user friendly and makes completing notes a breeze. " [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___2504790) PK Paola K. Mental Health Counselor > "I get kicked out of the page multiple times even while I am in it." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___4907671) JR Janet R. Therapist > "The customer service and training is amazing." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___2504790) MR Melissa R. Office Manager > "Server Crashes." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___3849037) Rafael R. Mental Health Therapist > "They have excellent customer service." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___2670416) VR Verified Reviewer LCSW > "Documenting services is like finding your way through a maze. And you need to be prepared for..." [See full review](https://www.capterra.com/p/17102/ICANotes/#GetApp___3423721) LB Latasha B. Clinical Director > "What I liked most about ICANotes is the simplicity in treatment planning and the value for the..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___7085498) JS Jennifer S. MA > "no support from customer support." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___4022301) LC Linda C. Administration > "I am very happy with ICA notes as far as easy navigation and pretty fast at achieving my tasks. " [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6838216) MR Melissa R. Office Manager > "Screens repeat themselves." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___3849037) LC Linda C. Administration > "I am very happy with ICA notes as far as easy navigation and pretty fast at achieving my tasks. " [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6838216) VR Verified Reviewer Administrative Assistant, receptionist, and scheduling coordinator > "It would often mess up for one reason or another and the entire system would be down and..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___3549336) DL Dawn L. LPC > "ICANotes makes my job easier. " [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6845057) BH Brett H. Provider > "In the middle of a session, it is difficult to answer questions such as, "did we talk about..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___3148874) QA Queen A. Therapist > "It is comprehensive and customers service it amazing." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837204) MR Melissa R. Office Manager > "Hard to navigate." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___3849037) LS Lindsey S. Therapist > "I like their follow-up support and thorough step by step process for documentation." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6425394) KG Keisha G. Provider > "Too hard to do tx plans in it as well." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___3163893) LS Lindsey S. Therapist > "I have attended their webinars and they have been great in terms of supporting with the platform." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6425394) BH Brett H. Provider > "The actual look of ICANotes is grainy and unclear." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___3148874) JR Janet R. Therapist > "The customer service and training is amazing." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___2504790) BH Brett H. Provider > "It is a difficult program to look at throughout the day." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___3148874) [View Reviews](https://www.capterra.com/p/17102/ICANotes/reviews/) ## User interface 4.36 (1,055) [ICANotes](https://www.capterra.com/p/17102/ICANotes/) 4.09 (130) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important API 120 Important TheraNest Top features 35/50 - Activity Dashboard - AI Copilot - API - Appointment Scheduler - Appointment Scheduling - Calendar Management - Charting - Chat/Messaging - Claims Management - Client Database - Coding Assistance - Compliance - Compliance Tracking - Confirmations/Reminders - Customizable Reports - Customizable Templates - Data Security - Documentation - Document Management - Electronic Payments - Electronic Signature - Email Marketing - Employee Management - EMR/EHR - E-Prescribing - E-Prescription - For Group Therapy - For Substance Abuse Therapy - Generative AI - HIPAA Compliance - HIPAA Compliant - Income/Expense Tracking - Initial Assessments - Insurance Management - Interoperability - Invoice Management - Lab Integration - Medical Billing - Medication Management - Mobile Access - Multi-Location - Online Booking - Outcome Assessment Tools - Patient Intake - Patient Portal - Patient Records - Payment Processing - Practice Management - Progress Tracking - Reporting/Analytics [See all features](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#features) ICANotes 28/50 - Activity Dashboard - AI Copilot - API - Appointment Scheduler - Appointment Scheduling - Calendar Management - Charting - Chat/Messaging - Claims Management - Client Database - Coding Assistance - Compliance - Compliance Tracking - Confirmations/Reminders - Customizable Reports - Customizable Templates - Data Security - Documentation - Document Management - Electronic Payments - Electronic Signature - Email Marketing - Employee Management - EMR/EHR - E-Prescribing - E-Prescription - For Group Therapy - For Substance Abuse Therapy - Generative AI - HIPAA Compliance - HIPAA Compliant - Income/Expense Tracking - Initial Assessments - Insurance Management - Interoperability - Invoice Management - Lab Integration - Medical Billing - Medication Management - Mobile Access - Multi-Location - Online Booking - Outcome Assessment Tools - Patient Intake - Patient Portal - Patient Records - Payment Processing - Practice Management - Progress Tracking - Reporting/Analytics [See all features](https://www.capterra.com/p/17102/ICANotes/#features) ### Recognition TheraNest is recognized as a top-rated tool in 3 Capterra Shortlist reports ICANotes is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support TheraNest Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ICANotes Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details TheraNest - By Ensora Health - Located in United States - Founded in 2010 ICANotes - By ICANotes - Located in United States - Founded in 1998 ## Popular Comparisons [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $29/month Price $0 4.1 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130400-195467/TheraNest-Mental-Health-vs-Care-Patron) [ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.09 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $45/month Price $0 4.0 Features 4.3 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/17102-195467/ICANotes-vs-Care-Patron) [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (529)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $29/month Price Contact vendor for pricing 4.1 Features 4.8 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-130400/EHR-YOUR-WAY-vs-TheraNest-Mental-Health) [ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.09 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (529)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $45/month Price Contact vendor for pricing 4.0 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/17102-118789/ICANotes-vs-EHR-YOUR-WAY) [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.55 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) $29/month Price $49/month 4.1 Features 4.3 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130400-130710/TheraNest-Mental-Health-vs-SimplePractice) [ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.09 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.55 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) $45/month Price $49/month 4.0 Features 4.3 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/17102-130710/ICANotes-vs-SimplePractice) [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) vs [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (971)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) $29/month Price $69/month 4.1 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/118981-130400/TherapyNotes-com-vs-TheraNest-Mental-Health) [ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.09 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $45/month Price Contact vendor for pricing 4.0 Features 4.4 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/17102-180899/ICANotes-vs-Alleva) [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $29/month Price Contact vendor for pricing 4.1 Features 4.4 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130400-180899/TheraNest-Mental-Health-vs-Alleva) [ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.09 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/) vs [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.15 (339)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) $45/month Price Contact vendor for pricing 4.0 Features 4.0 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/17102-81298/ICANotes-vs-Valant-Behavioral-Health-EHR) [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.80 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) $29/month Price $54/month 4.1 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/130400-178984/TheraNest-Mental-Health-vs-Jane-App) [ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.09 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/) vs [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (205)](https://www.capterra.com/p/73807/BestNotes/reviews/) $45/month Price $59/month 4.0 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/17102-73807/ICANotes-vs-BestNotes)