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ICANotes vs TheraNest: Which is a better fit?

Updated on January 26th, 2025
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Summary
Key features rated by users
Features selected based on 2,984 reviews from Mental Health users.
% Fit
Missing features
Not enough reviews
Feature ratings
HIPAA Compliant
3.0
Therapy Notes
NA
Charting
1.0
EMR/EHR
1.6
Appointment Scheduling
1.3
% Fit
Not enough reviews
Feature ratings
HIPAA Compliant
4.9
Therapy Notes
4.0
Charting
4.4
EMR/EHR
4.1
Appointment Scheduling
4.4
User satisfaction
4.0
User reviews101
Ease of use
4.1
Functionality
3.8
Value for money
3.9
Customer support
4.2
4.4
User reviews930
Ease of use
4.3
Functionality
4.1
Value for money
4.3
Customer support
4.5
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Mental health clinicians including psychiatrists, psychiatric nurses, psychologists, counselors, clinical social workers, group therapists, LMFTs, and psychotherapists. Inpatient and outpatient.

We serve solo practitioners & large therapy practices. Family counseling centers, mental health agencies, social service organizations, faith-based groups, psychology practices, schools, universities.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Kelly A
LMFT
3.0

Kelly: Hi, my name's Kelly. I'm a licensed marriage and family therapist. I would give TheraNest a three out of five stars. And for more reviews like this, just click below. I had been using Office Ally, but I didn't think it was a complete solution for me, and TheraNest seemed like it would be a good fit, so I gave that one a try. I chose TheraNest because it seemed like it had the complete package of what I needed. I wanted to do online telehealth and I needed help with billing. It had credit card processing, so it had everything that I wanted. TheraNest was pretty easy to onboard with. Took my clients a little while to train to get them to learn how to schedule online. But other than that, integration was pretty easy. TheraNest is a pretty decent choice when you're first starting out. I found that in the long run, it didn't work for my practice and switching from TheraNest to anybody else, I felt like I'm being held hostage because trying to get my client records was okay, but getting any of my notes or anything else, I'm going to have to either print them all out or hand write them or retype them and they want you to pay a fee to store your client's records, and tI just don't find that ethical. You still have to keep your client records for seven years.

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View all video reviews
User interface
No videos provided by vendor
130400 video thumbnail}
1 Video
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Book demo
130400
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
API
388
Important

ICANotes

22/33
  • Customizable Reports
  • Document Management
  • Employee Management
  • Lab Integration
  • Mobile Access
  • Outcome Assessment Tools
  • Patient Portal
  • Reporting & Statistics
  • Role-Based Permissions
  • Teletherapy
  • Therapy Notes
  • Activity Dashboard
  • API
  • Appointment Scheduling
  • Calendar Management
  • Charting
  • Claims Management
  • Confirmations/Reminders
  • Electronic Payments
  • Electronic Signature
  • EMR/EHR
  • E-Prescribing
  • For Group Therapy
  • For Substance Abuse Therapy
  • HIPAA Compliant
  • Initial Assessments
  • Invoice Management
  • Medical Billing
  • Medication Management
  • Secure Messaging
  • Template Management
  • Treatment Planning
  • Workflow Management
See All features
Hide Mental Health Software Features -

TheraNest

Top Features
27/33
Show Mental Health Software Features +
ICANotes
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
TheraNest
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ICANotes
  • By ICANotes
  • Located in United States
  • Founded in 1998
TheraNest
  • By Therapy Brands
  • Located in United States
  • Founded in 2010
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