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ICANotes vs SimplePractice: Which is a better fit?

Updated on February 16th, 2025
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Summary
Key features rated by users
Features selected based on 3,030 reviews from Mental Health users.
% Fit
Missing features
Not enough reviews
Feature ratings
HIPAA Compliant
3.0
Therapy Notes
NA
Charting
1.0
EMR/EHR
1.6
Appointment Scheduling
1.3
% Fit
Not enough reviews
Feature ratings
HIPAA Compliant
4.4
Therapy Notes
4.8
Charting
4.5
EMR/EHR
4.3
Appointment Scheduling
4.4
User satisfaction
4.0
User reviews101
Ease of use
4.1
Functionality
3.8
Value for money
3.9
Customer support
4.2
4.6
User reviews2,782
Ease of use
4.4
Functionality
4.4
Value for money
4.3
Customer support
4.4
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Mental health clinicians including psychiatrists, psychiatric nurses, psychologists, counselors, clinical social workers, group therapists, LMFTs, and psychotherapists. Inpatient and outpatient.

Health and wellness practitioners in private practice including therapists, psychologists, speech-language pathologists, occupational therapists, dietitians, massage therapists and many more.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-0d8e84f7-e22c-46bb-6185-08db0642c89d
Laurie R
Owner
5.0

Laurie R.: Hi, I'm Lori, nurse practitioner and business owner, and I give SimplePractice a rating of five. For more reviews like this, be sure to click below. Before I found SimplePractice, I had tried several other software platforms, Kareo as well as Charm, and I just really love the simplicity and ease of use of SimplePractice. As a single practitioner and business owner, I don't have a full staff, so this really enabled me to be able to do everything, bill my clients as well as collect payments and document all their care, all in one simple, easy format. I really, after reviewing several other options, I've chose SimplePractice because I can use it on my mobile device, so I'm not locked to a desk. And we're all mobile these days, so I can use it on any mobile device and I can help them create appointments. I can see my clients. I can document. I can do it all from the app. And it makes my life so much easier, both business-wise, professionally and then, also, personally, because I'm not spending all my time locked away to a desk and in an office somewhere trying to keep up with everything. So it really, really did simplify my practice and my business. It was so easy to integrate this into my business, really basically just downloading the app and documenting, putting in all of my business practice information, and that was it. One of the simplest setups ever, and I don't have to worry about anything else because it's all right there. And so I'm not having to tell my clients, "Oh, wait. Let me get back to the office," because the office is always there with me on my phone, or my laptop, or my iPad. Super simple. If you're looking for a really efficient and easy to utilize software for your practice, I highly recommend taking a look at SimplePractice. Pop into the app store, look at it. You can download the free trial if even necessary to get a feel for it, take it for a test drive, so to speak. And I think you'll really be pleased with what they have to offer, the support services, but most importantly, the ease of use and the efficiency that it allows you to have to take back your life and your day.

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Book demo
130710
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
API
388
Important

ICANotes

22/33
  • Customizable Reports
  • Document Management
  • Employee Management
  • Lab Integration
  • Mobile Access
  • Outcome Assessment Tools
  • Patient Portal
  • Reporting & Statistics
  • Role-Based Permissions
  • Teletherapy
  • Therapy Notes
  • Activity Dashboard
  • API
  • Appointment Scheduling
  • Calendar Management
  • Charting
  • Claims Management
  • Confirmations/Reminders
  • Electronic Payments
  • Electronic Signature
  • EMR/EHR
  • E-Prescribing
  • For Group Therapy
  • For Substance Abuse Therapy
  • HIPAA Compliant
  • Initial Assessments
  • Invoice Management
  • Medical Billing
  • Medication Management
  • Secure Messaging
  • Template Management
  • Treatment Planning
  • Workflow Management
See All features
Hide Mental Health Software Features -

SimplePractice

Top Features
24/33
Show Mental Health Software Features +
ICANotes
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SimplePractice
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ICANotes
  • By ICANotes
  • Located in United States
  • Founded in 1998
SimplePractice
  • By SimplePractice
  • Located in United States
  • Founded in 2012
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