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Mental health clinicians including psychiatrists, psychiatric nurses, psychologists, counselors, clinical social workers, group therapists, LMFTs, and psychotherapists. Inpatient and outpatient.
EHR 24/7® provides charting, real-time data, customizable forms to enhance accuracy, productivity, and patient safety. It also has integrations for patient intake and e-prescription solutions.
The support staff has always been extremely helpful and friendly. I like the features that allow me to tailor my progress notes to the way I focus on treatment issues.
The vendor refused to compensate for lost revenue due to poor programming.
Fair price, great customer service and reliable platform. They are a company with many years of experience, I have been using their product since 2005 and it has only improved over the years.
I was disappointment there wasn't a website that could be integrated, and there was no telehealth software. Although, I understand Icanotes will soon be adding telehealth as a feature very soon.
The ease of use and excellent customer service were what sold me. Customization is also important to me and Icanotes fit the bill.
Frustrating and time wasting due to connection problem.
The ease and functionality of the electronic health system is helpful for new employees. Also, the availability to create customized areas that are suited to your company's needs is superb.
It continuesly signs out if your connection is lost.
It saves me time, money, and hassle, and allows me to focus on providing quality service to my clients. I highly recommend it to anyone looking for a reliable and affordable online booking software.
Terrible interface, requires so much personalization in order to do anything properly. You get what you pay for.
Quick, easy and efficient. I like that we don't have to wait long on the phone for service, also great to see the ICD 10 coding is always up to date and real time claims are helpful for patient's.
3 out of 5 times they have no solution to offer. Also, servers can be slow at times rendering the system "dead in the water" as we call it.
My overall experience with it as a user was good. What makes it a good experience is that the customer service staff is always willing to assist when you need them.
I have been using more recently the calling/texting for reminder calls. I am paying just to have my patients complaining that they are not receiving any calls.
I can put all of my needed documentation and upload files with ease. It is very user friendly and I would recommend this product to anyone.
You don't always realize this has happened and continue documenting in the note, only to find out that you have documented in 2 different notes and then have to cut and paste to combine them.
ICANotes
Top FeaturesEHR 24/7
ICANotes
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