Capterra Logo
Helping businesses choose better software since 1999

ICANotes vs Kipu: Which is a better fit?

Updated on February 13th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Features in Substance Abuse EMR
24
44
41
Best performer
44
  • Claims Scrubbing
  • Clinic Interoperability
  • Coding Assistance
User satisfaction
4.0
User reviews101
Ease of use
4.1
Functionality
3.8
Value for money
3.9
Customer support
4.2
4.7
User reviews208
Ease of use
4.7
Functionality
4.7
Value for money
4.6
Customer support
4.6
Price starts from
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Mental health clinicians including psychiatrists, psychiatric nurses, psychologists, counselors, clinical social workers, group therapists, LMFTs, and psychotherapists. Inpatient and outpatient.

Kipu serves multi-provider enterprise addiction treatment, SUD, behavioral health, and eating disorder centers to unlock their potential with comprehensive EMR, CRM, and RCM software solutions.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Tammy E
Executive Director
5.0

Tammy E.: My name is Tammy. I am the Executive Director of Legends Treatment Center in Pittsburgh. We have about 200 people that work for Legends, all of the Legends put together. My rating for Kipu is five. We use Kipu for pretty much everything when it comes to our client base for our outpatient. We use Kipu for our notes. Billing is able to go in and check on our notes to see who has come, who hasn't. I go in and I do audit checks. I sign off on notes. We use Kipu a lot. Our inpatient, we can tell where a person is, what floor, what room, if there's an emergency. We use it to communicate back and forth between staff. Kipu is easy to use. When I started this position, I didn't really have anyone to train. I've used a lot of different EMR systems in my career, and Kipu is literally the absolute easiest EMR to use when it comes to using it for client base. There is no negative about Kipu. I like everything about it.

How Capterra sources reviews
View all video reviews
User interface
No videos provided by vendor
156391 video thumbnail}
1 Video
No screenshots provided by vendor
156391
5 screenshots

ICANotes

24/44
  • Claims Scrubbing
  • Clinic Interoperability
  • Coding Assistance
  • Customizable Reports
  • Decision Support
  • Document Management
  • Document Storage
  • Historical Reporting
  • In-Patient Management
  • Insurance Eligibility Verification
  • Inventory Management
  • Live Chat
  • Monitoring Device Integration
  • Multi-Location
  • ONC-ATCB Certified
  • Patient Communications
  • Patient Portal
  • Referral Tracking
  • Reporting & Statistics
  • Voice Recognition
  • Activity Dashboard
  • API
  • Appointment Scheduling
  • Calendar Management
  • Charting
  • Claims Management
  • Compliance Tracking
  • Customizable Forms
  • Customizable Templates
  • Electronic Payments
  • EMR/EHR
  • E-Prescribing
  • Forms Management
  • For Substance Abuse Therapy
  • HIPAA Compliant
  • Invoice Management
  • Medical Billing
  • Medication Management
  • Practice Management
  • Reminders
  • Template Management
  • Third-Party Integrations
  • Treatment Planning
  • Workflow Management
See All features
Hide Substance Abuse EMR Software Features -

Kipu

Top Features
41/44
Show Substance Abuse EMR Software Features +

ICANotes

--

Kipu

--

ICANotes
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Kipu
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ICANotes
  • By ICANotes
  • Located in United States
  • Founded in 1998
Kipu
  • By Kipu Systems
  • Located in United States
  • Founded in 2012
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: