--- title: "Compare ICANotes vs Jane 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare ICANotes and Jane based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/17102-178984/ICANotes-vs-Jane-App" page_type: "comparison" language: "en" --- # ICANotes vs Jane Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ICANotesJane2/4 selected [ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.1 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/) [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) [## ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.1 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/) Starting Price $45.00/month Value-for-Money 4.1 Functionality 4 Ease of Use 4.2 Customer Service 4.3 Reviews Sentiment Based on [130 reviews](#user-reviews) Positive 98 Neutral 14 Negative 18 [## Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price $54.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment Based on [535 reviews](#user-reviews) Positive 517 Neutral 11 Negative 7 ## Summary * * * Key features rated by users Features selected based on 5,445 reviews from mental health software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Feature ratings HIPAA Compliant 3.0 EMR/EHR 3.8 Appointment Scheduling 2.5 Charting 4.3 Document Management 4.8 84%Fit High performer Feature ratings HIPAA Compliant 4.9 EMR/EHR 4.7 Appointment Scheduling 4.9 Charting 4.7 Document Management 4.6 User satisfaction User satisfaction 4.1 User reviews[130](https://www.capterra.com/p/17102/ICANotes/reviews/) Ease of use 4.2 Functionality 4.0 Value for money 4.1 Customer support 4.3 User satisfaction 4.8 User reviews[535](https://www.capterra.com/p/178984/Jane-App/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.7 Customer support 4.8 Price starts from Price starts from $45Per User, Per Month - Free version - Free trial Price starts from $54Flat Rate, Per Month - Free version - Free trial Best for Best for Mental health clinicians including psychiatrists, psychiatric nurses, psychologists, counselors, clinical social workers, group therapists, LMFTs, and psychotherapists. Inpatient and outpatient. Best for Jane is a practice management software that helps medical practice owners and healthcare businesses streamline their daily workflows. ## User reviews Pros & cons MB Melissa B. LMHC > "The ICANotes platform has streamlined and cut down on the amount of time it takes for me to..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833948) SG Shahla G. Licensed Psychologist > "a lot: billing is too complicated; the connection with clearninghouse is very poor; the denials..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6826160) LB Latasha B. Clinical Director > "What I liked most about ICANotes is the simplicity in treatment planning and the value for the..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___7085498) JM Jeanette M. Nurse Practitioner > "when the EMR is down and notification of this event can be timelier and wait time for enquiries..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6838875) NA Nicole A. Victim Advocate > "This is a powerful program that can be great to document quickly when you have several clients..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6823213) LC Linda C. Administration > "Again the only delay is when in account waiting for records to load before proceeding to update." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6838216) QA Queen A. Therapist > "The custom buttons and expandable ability is terrific for customizing" [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837204) LG Lori G. Director of Social Services > "Completing the biopsychosocial assessments - I have been here 6 weeks and still don't grasp hoe..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833631) LC Linda C. Administration > "I find ICA notes user friendly and adaptable to all all aspects of my job function in the..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6838216) MB Melissa B. LMHC > "The platform often takes a long time to log in and be responsive to clicks." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833948) CC Carressa C. Director of Outpatient Business Unit > "In addition, entering documentation in this system is less time consuming." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6838187) SG Shahla G. Licensed Psychologist > "Every time youi file a request, someone from overseas calls you and saying how sorry they are..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6826160) AJ Agnes J. LMHC > "I am overall satisfied with the way my notes look at the end of my sessions, clear and..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837660) CM Charles M. Nurse Practitioner, Psychiatry > "It’s incredibly costly and the prescription service is not well integrated ." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6840927) MH Maria H. Psychotherapist > "Overall, it is very complete and not complicated. When in trouble, support service is available..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6844968) MB Melissa B. LMHC > "User interface is somewhat dated and not always the most intuitive to use." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833948) LC Linda C. Administration > "I am very happy with ICA notes as far as easy navigation and pretty fast at achieving my tasks. " [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6838216) CD Chris D. Clinical Director > "The reports are very generic and do not always fit our needs." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833535) MH Maria H. Psychotherapist > "Mental health status is complete and at the same time not complicated." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6844968) DL Dawn L. LPC > "I haven't used customer service in a long time but responses in the past could have been more..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6845057) AG Alexandra G. Owner,Provider > "I love that it makes writing notes a breeze." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833739) JH John H. owner > "Billing process can be confusing at times." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833861) MH Maria H. Psychotherapist > "It’s easy to use and it covers all we need to have in our notes." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6844968) QA Queen A. Therapist > "Portal in old system is not as user friendly as I would like." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837204) PW Paulett W. Clinician > "I love the consistency in reaching out to providers" [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6840722) Cal R. Practice Owner LPC > "Claims integration with inavalon has been a complete nightmare since the switch and I have been..." [See full review](https://www.capterra.com/p/17102/ICANotes/#GetApp___6279196) QA Queen A. Therapist > "It is comprehensive and customers service it amazing." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837204) PK Paola K. Mental Health Counselor > "I cannot use my own forms that clients can edit, I cannot use an assessment while I am in a..." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___4907671) CD Chris D. Clinical Director > "The way they have the billing system set up is great." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833535) Cal R. Practice Owner LPC > "I have a lot of extra buttons on my screen that I will never need." [See full review](https://www.capterra.com/p/17102/ICANotes/#GetApp___6279196) DL Dawn L. LPC > "ICANotes makes my job easier. " [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6845057) MC Merlyn C. NP > "Hard to understand." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833532) DLW Dr L W. Doctor > "This is a great site for mental health care professionals." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837266) PK Paola K. Mental Health Counselor > "Then I am told to add https:// to a webpage for it to load, there are a lot of tricks to make a..." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___4907671) CM Charles M. Nurse Practitioner, Psychiatry > "They spent a good amount of time and followed up on things." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6840927) AB Alexandra B. billing manager > "It is very slow, there is not enough RAM to run the software through their "web based" rdp..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___4458409) LS Lindsey S. Therapist > "I like their follow-up support and thorough step by step process for documentation." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6425394) AB Alexandra B. billing manager > "Something that would take seconds in another billing system takes hours or even DAYS to complete..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___4458409) AG Alexandra G. Owner,Provider > "I especially love their eprescribe!" [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833739) BH Brett H. Provider > "ePrescribe functionality with DrFirst was only partial of what the standalone DrFirst product..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___3148874) VL Vicki L. Office Manager > "Icanotes Classic was very simple to use, great workflow. " [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837192) MR Melissa R. Office Manager > "The system "Crashes" almost weekly, but you are still to pay for a service that you can't use." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___3849037) LS Lindsey S. Therapist > "I have attended their webinars and they have been great in terms of supporting with the platform." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6425394) PK Paola K. Mental Health Counselor > "The charting can be cumbersome at least on ICANotes+, I don't know about their legacy program." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___4907671) Rafael R. Mental Health Therapist > "They provide ongoing training as needed and they take time to make you feel confident using the..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___2670416) AB Alexandra B. billing manager > "Terrible customer service, no ability to reach anyone, when you do they are not helpful and..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___4458409) Rafael R. Mental Health Therapist > "The case notes are very easy to create and include a comprehensive mental health status..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___2670416) JS Janique S. Psychiatry nurse practitioner > "Customer service is horrible" [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6396990) JR Janet R. Therapist > "It is user friendly and makes completing notes a breeze. " [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___2504790) PK Paola K. Mental Health Counselor > "I get kicked out of the page multiple times even while I am in it." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___4907671) JR Janet R. Therapist > "The customer service and training is amazing." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___2504790) MR Melissa R. Office Manager > "Server Crashes." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___3849037) Rafael R. Mental Health Therapist > "They have excellent customer service." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___2670416) VR Verified Reviewer LCSW > "Documenting services is like finding your way through a maze. And you need to be prepared for..." [See full review](https://www.capterra.com/p/17102/ICANotes/#GetApp___3423721) LB Latasha B. Clinical Director > "What I liked most about ICANotes is the simplicity in treatment planning and the value for the..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___7085498) JS Jennifer S. MA > "no support from customer support." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___4022301) LC Linda C. Administration > "I am very happy with ICA notes as far as easy navigation and pretty fast at achieving my tasks. " [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6838216) MR Melissa R. Office Manager > "Screens repeat themselves." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___3849037) LC Linda C. Administration > "I am very happy with ICA notes as far as easy navigation and pretty fast at achieving my tasks. " [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6838216) VR Verified Reviewer Administrative Assistant, receptionist, and scheduling coordinator > "It would often mess up for one reason or another and the entire system would be down and..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___3549336) DL Dawn L. LPC > "ICANotes makes my job easier. " [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6845057) BH Brett H. Provider > "In the middle of a session, it is difficult to answer questions such as, "did we talk about..." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___3148874) QA Queen A. Therapist > "It is comprehensive and customers service it amazing." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837204) MR Melissa R. Office Manager > "Hard to navigate." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___3849037) LS Lindsey S. Therapist > "I like their follow-up support and thorough step by step process for documentation." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6425394) KG Keisha G. Provider > "Too hard to do tx plans in it as well." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___3163893) LS Lindsey S. Therapist > "I have attended their webinars and they have been great in terms of supporting with the platform." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6425394) BH Brett H. Provider > "The actual look of ICANotes is grainy and unclear." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___3148874) JR Janet R. Therapist > "The customer service and training is amazing." [See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___2504790) BH Brett H. Provider > "It is a difficult program to look at throughout the day." [See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___3148874) [View Reviews](https://www.capterra.com/p/17102/ICANotes/reviews/) CW Claire W. Counseling Therapist > "The platform made scheduling, booking, and day-to-day navigation simple and efficient, which helped reduce administrative stress..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7117155) KK Kristen K. Co-Owner and Doctor of Physical Therapy > "I've never had a company for any product or service reach out after one year of use to take time out of their schedule to chat..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7158482) JS June S. Founder and Director > "Jane is the only scheduling/payment/session notes software (and app) I've found that seems to 'get' that service practices in 2026..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7132504) AS Angela S. Psychotherapist > "I don't know how to log-in from my phone incase there is an interuption with my laptop, this might be something I have to learn..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7185871) Yugma S. Assay development and integration technician > "It is a reliable platform for managing schedules, organizing appointments, and maintaining workflow visibility." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7152929) Yugma S. Assay development and integration technician > "Additionally, integration with highly specialized tools or systems is not always as flexible as needed." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7152929) GS Gordie S. Counsellor > "The platform offers most everything I could need to help me run my business ethically and efficiently, and the team is fantastic..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7143153) RK Robert K. CEO and chiropractor > "We ran into issues with keeping track of patients packages and getting them scheduled for re-exams on time." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094452) LC Lance C. Solution Architect > "Nice calendar view that allows you to book by appointment type or practitioner." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7138791) Nicole L. Physiotherapist > "The biggest downside to working with Jane is the setting up of charting options." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7121521) NB Nicky B. Practice Manager > "The setup process was straightforward and easy to follow, and even tasks like exporting and importing data were simple and..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7178002) MP Maurice P. Owner > "Some features aren't implemented well, and there is a lot of customization needed to make the service workable." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7032136) Nicole L. Physiotherapist > "It is intuitive, well laid out, and still has most (if not all) the features needed for an EMR/scheduling/billing system without..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7121521) JS Jesse S. Clinical Director > "It actually took our admin team a lot more work to handle bookings." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7120674) GS Gordie S. Counsellor > "The platform makes admin and ethics much easier, so that I can focus on my clients and work-life balance." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7143153) VR Verified Reviewer Scribe specialist > "Resolution took longer than expercted, repetition of troubleshooting steps frustated the users at times." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7011468) SM Stacey M. Counsellor > "I use Jane for my counselling practice, it is an all-in-one platform that provides secure and confidential storage of information..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6688422) JC John C. Director of Curriculum and Administrations > "These two things are more concerning for bookkeeping and administration, and do not really impact the end user." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483) KV Krishna V. Mental Health Clinician > "The scheduling and booking features work exceptionally well, and my clients have responded well to the interface." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123304) AP Andrea P. Social Worker, Psychotherapist > "I just lost a staff member (and all her clients attached to her) because she was not able to create her own treatments and classes..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586114) JS June S. Founder and Director > "I've been a subscriber for 24 hours, and already I've had outstanding experiences with one planned and one impromptu service call." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7132504) Breanna G. Onboarding coordinator > "There’s some features that seem like no-brainer improvements." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175503) Yugma S. Assay development and integration technician > "It simplifies coordination and helps keep operations running smoothly" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7152929) EM EMMA M. Physio > "no AI integration that I have to pay more if I want the add on for invoicing" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6674621) ZS Zach S. Doctor of Chiropractic, Owner > "The integrations that Jane offers with other features like payments, faxing, and email newsletters has saved so much time and..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247) Breanna G. Onboarding coordinator > "It does not talk to dynamics." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175503) AD Andrew D. Client > "That it generally works well and looks good, as long as you don't mind being forced to use Chrome when you don't want to, and work..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6628677) Kassidy K. Chiropractor > "Overall good it just couldn’t keep up with us after a certain weekly volume of patients." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094070) CM Collin M. Owner > "The interface of Jane is easy to use, it allows for our unique pricing model without issues." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914) SH Stefanie H. Analyst > "I have noticed that sometimes with Jane I don't get a confirmation email stating my appointment has been secured" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6516698) SS Shaun S. Medical Office Assistent > "Jane continues to be a valuable tool for managing day-to-day clinic operations." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7162088) JT Jacob T. Physical Therapist > "Not being able to connect to an external exercise programmer other than Physitrack" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6685866) Crystal C. Operator Manager > "Happy to use this application as it works to support after hours bookings, and create reception efficiency within a business model." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6787471) LD Laura D. Registered Massage Therapist > "Sadly, when choosing to start my own solo-business, I came to find out how expensive the service is. Although worth mentioning..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6166086) Manpreet K. Physiotherapist > "For a busy clinic, it made reception work much smoother and reduced confusion." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175618) CD Colleen D. mental health counselor > "It created a lot of problems that customer service wasn't able to fix." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040) MH Maggie H. Clinic Administrator > "They are constantly collecting and implementing feedback from providers and always pretty quick to get on the phone for support." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7133134) DO Damien O. Physical therapist > "Lack of integration with billing software." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6598376) JB Jacqui B. Owner > "Use it as a client and it is really easy to set up and manage appointments and scheduling." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7137421) JH John H. Physician > "They just don't answer calls or return voicemails" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6620555) HS Homa S. Owner and Practitioner > "I went through a few competitive EHR systems prior to using Jane and Jane excelled at all the common features and offered many..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6517183) KR Karen R. Consultant > "Would be great if there was some way to alert the client they can only book 1 appointment at a time…or ag least caution them that..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6447057) IW Ike W. Chiropractor Owner > "My medical documentation with Jane AI is so incredibly accurate." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7154813) CD Colleen D. mental health counselor > "The site felt more complicated and less intuitive than other programs I have used." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040) EH Emma H. Admin > "Jane's customer support is the best of any software programs I've used within a business." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7128462) MEK Mel Elizabeth K. Owner > "I find that my older family members sometimes have trouble with technology and this is no different." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586816) VR Verified Reviewer Physical Therapist > "So far it's been an amazing experience receiving my demo and I'm very excited to be re-joining Jane as a clinic owner to learn how..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7133231) AG Asha G. RMT > "I see 16pt per month in my practice, so do not qualify for the helper rate, but still can't justify the regular cost for that size..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6142576) JC John C. Director of Curriculum and Administrations > "We also appreciate the customer support and the consistent updates to the system, which include useful features." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483) AR Austin R. DIrector > "Some of the settings are cumbersome." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6798766) KK Kristen K. Co-Owner and Doctor of Physical Therapy > "The interface of Jane is extremely intuitive and customizable." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7158482) PC Peggy C. AA > "which made me even more upset was you trying to escape your responsibility and was totally unacceptable. " [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6759614) Leana Y. Senior Product Owner > "I like how it can notify me by both email and SMS, and how you can send confirmations to customers." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6820467) TK Taylor K. Power Engineer > "The search engine isn't the most user friendly." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6579172) SK Signe K. Therapist > "Excellent service, a complete suite of practical business and administration tools for practitioners as well as an attractive..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6746410) SS Shantelle S. Psychologist > "The new video opening in a browser has caused problems for me and several clients." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6081635) SS Shaun S. Medical Office Assistent > "The user interface is clean and easy for both administrative staff and practitioners to learn." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7162088) JH Jennifer H. Nutritionist > "Too expensive for a single practitioner." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6629672) Debbie C. Counsellor > "Each time I had a question they responded quickly, and even gave me a gift when I retired!" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7124617) CA Claudia A. Psychotherapist > "That I cannot see the client's number in the chart that has all the info about the clients appointment." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6490213) CM Collin M. Owner > "The customer service is what really takes them to the next level." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914) JB Jackie B. Licensed Massage Therapist > "The only issue I have run into is that there is not yet a feature available where clients can book online and request add-ons to..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4910461) Manpreet K. Physiotherapist > "I also liked how easy it was to find patient information and keep the daily schedule organized." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175618) MG Myles G. Owner > "It doesn't easily accommodate taking retainers on an account." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6443337) DC David C. Owner > "As a single person small clinic, Jane automates as much as possible as well as allowing simple online booking." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6712617) RD Rakesh D. Physiotherapist > "They ask you to look at the video and set up whole clinic by youself which is recipe for errors and then you contact them to..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4878360) PB Patrice B. CEO, Lead Therapist > "I recently had a session with \[sensitive content hidden\] that taught me so much in a little bit of time." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7182284) MS Michelle S. Owner > "Not able to share packages with family members Patient do not have the option of confirming their appointment on the text reminder" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4444311) Breanna G. Onboarding coordinator > "With some room to improve, it seems like a great platform for all medical companies." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175503) VG Valerie G. Physical Therapist > "The cost is a little high when you're starting a business" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6292804) NA Neudis A. Registered Psychotherapist > "Offers lots of features, keeps me organice and my team on the same page and processing." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6656883) TL Tanya L. Owner and Acupuncturist > "Always double check the software cannot be trusted in the financial area." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6299579) NN Natalie N. Physical Therapist > "I can't say enough good things about Jane and the team behind it. While the platform itself is straight forward to use, it's the..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7162342) SB Shawna B. Doctor of Chiropractic > "Patient notes take a lot longer than desired, Membership aren’t exactly able to function the way I need them to for my practice..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4468706) Madison B. Founder, LMT, CPT > "The chat for customer service was quick and friendly." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7156482) MH Mathew H. Marketing Consultant > "Personally becuase i'm not an industry expert I had a hard time wrapping my brain around the HIPPA compliance piece on what..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4046453) CM Carli M. Owner and Physical Therapist > "She is an incredible resource that has helped me start my own practice." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7176970) EK Elena K. Student > "There's a learning curve to it and it can be a bit hard to use at first." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6058978) KB Kimberly B. Manager > "I can not describe how helpful this booking site has been for our practice." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7170110) GD Guillaume D. Sales engineer > "Secondly, the lack of API or even scheduling in reports prevents me from automating the simplest tasks like automatically..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3560457) NM NEGIN M. Clinical Counsellor > "The platform is intuitive, efficient, and well-suited for managing my practice." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6637546) CD Colleen D. mental health counselor > "The site felt more complicated and less intuitive than other programs I have used." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040) SM Sheila M. Founder, Massage Therapist, Yoga Guide > "A great intuitive program that is constantly improving and has excellent support." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6510321) Yugma S. Assay development and integration technician > "Additionally, integration with highly specialized tools or systems is not always as flexible as needed." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7152929) CH Catherine H. Owner and Admin > "We have had nothing but friendly support from the very beginning. And the fact that it is so intuitive is also wonderful..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6115200) MEK Mel Elizabeth K. Owner > "I find that my older family members sometimes have trouble with technology and this is no different." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586816) DY Debbie Y. Office Reception > "Easy to use and mostly intuitive. " [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4767418) AR Austin R. DIrector > "Some of the settings are cumbersome." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6798766) PT Patrick T. Owner > "Jane is a great EHR software that has a lot of macros to choose from." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6401067) TK Taylor K. Power Engineer > "The search engine isn't the most user friendly." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6579172) CL Candace L. CEO > "Easy integration into my website" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___2426473) CD Colleen D. mental health counselor > "It created a lot of problems that customer service wasn't able to fix." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040) CW Claire W. Counseling Therapist > "The interface is user-friendly and easy to learn, even for those new to EHR systems." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7117155) EB Elysia B. Registered Clinical Counsellor > "I was given false support as Jane is the “middle-man” that I trusted... here we are with a loss of $880.00" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4649496) SH Stefanie H. Analyst > "Jane provides an efficient platform to enter all necessary information" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6516698) KL Kristin L. APRN > "You cannot beat the customer service, however I have spent too much time figuring out how to do "workarounds" on my own and I wish..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3103698) MP Maurice P. Owner > "Jane has been really easy to use and implement, it takes some legwork but it does everything I need it to without being over..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7032136) HR Hannah R. Office Manager > "I have never dealt with a customer service team that is as friendly or helpful as the Jane Team." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3478184) [View Reviews](https://www.capterra.com/p/178984/Jane-App/reviews/) ## User interface [ICANotes](https://www.capterra.com/p/17102/ICANotes/) 4.09 (130) 4.80 (535) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important API 120 Important ICANotes 28/50 - Activity Dashboard - AI Copilot - API - Appointment Scheduler - Appointment Scheduling - Calendar Management - Charting - Chat/Messaging - Claims Management - Client Database - Coding Assistance - Compliance - Compliance Tracking - Confirmations/Reminders - Customizable Reports - Customizable Templates - Data Security - Documentation - Document Management - Electronic Payments - Electronic Signature - Email Marketing - Employee Management - EMR/EHR - E-Prescribing - E-Prescription - For Group Therapy - For Substance Abuse Therapy - Generative AI - HIPAA Compliance - HIPAA Compliant - Income/Expense Tracking - Initial Assessments - Insurance Management - Interoperability - Invoice Management - Lab Integration - Medical Billing - Medication Management - Mobile Access - Multi-Location - Online Booking - Outcome Assessment Tools - Patient Intake - Patient Portal - Patient Records - Payment Processing - Practice Management - Progress Tracking - Reporting/Analytics [See all features](https://www.capterra.com/p/17102/ICANotes/#features) Jane Top features 33/50 - Activity Dashboard - AI Copilot - API - Appointment Scheduler - Appointment Scheduling - Calendar Management - Charting - Chat/Messaging - Claims Management - Client Database - Coding Assistance - Compliance - Compliance Tracking - Confirmations/Reminders - Customizable Reports - Customizable Templates - Data Security - Documentation - Document Management - Electronic Payments - Electronic Signature - Email Marketing - Employee Management - EMR/EHR - E-Prescribing - E-Prescription - For Group Therapy - For Substance Abuse Therapy - Generative AI - HIPAA Compliance - HIPAA Compliant - Income/Expense Tracking - Initial Assessments - Insurance Management - Interoperability - Invoice Management - Lab Integration - Medical Billing - Medication Management - Mobile Access - Multi-Location - Online Booking - Outcome Assessment Tools - Patient Intake - Patient Portal - Patient Records - Payment Processing - Practice Management - Progress Tracking - Reporting/Analytics [See all features](https://www.capterra.com/p/178984/Jane-App/#features) ### Recognition ICANotes is recognized as a top-rated tool in 1 Capterra Shortlist reports Jane is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support ICANotes Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Jane Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ICANotes - By ICANotes - Located in United States - Founded in 1998 Jane - By Jane Software - Located in Canada - Founded in 2014 ## Popular Comparisons [ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.09 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $45/month Price $0 4.0 Features 4.3 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/17102-195467/ICANotes-vs-Care-Patron) [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.80 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) vs [Goldie](https://www.capterra.com/p/268055/Goldie/)[4.76 (1,172)](https://www.capterra.com/p/268055/Goldie/reviews/) $54/month Price $19.99/month 4.6 Features 4.6 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/178984-268055/Jane-App-vs-Goldie) [ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.09 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (529)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $45/month Price Contact vendor for pricing 4.0 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/17102-118789/ICANotes-vs-EHR-YOUR-WAY) [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.80 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) vs [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) $54/month Price $23.99/month 4.6 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/153752-178984/Vagaro-vs-Jane-App) [ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.09 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.55 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) $45/month Price $49/month 4.0 Features 4.3 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/17102-130710/ICANotes-vs-SimplePractice) [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.80 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $54/month Price $0 4.6 Features 4.3 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/178984-195467/Jane-App-vs-Care-Patron) [ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.09 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(282)](https://www.capterra.com/p/180899/Alleva/reviews/) $45/month Price Contact vendor for pricing 4.0 Features 4.4 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/17102-180899/ICANotes-vs-Alleva) [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.80 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) vs [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,767)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) $54/month Price $20/month 4.6 Features 4.7 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/178984-191978/Jane-App-vs-Acuity-Scheduling) [ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.09 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/) vs [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.15 (339)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) $45/month Price Contact vendor for pricing 4.0 Features 4.0 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/17102-81298/ICANotes-vs-Valant-Behavioral-Health-EHR) [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.80 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) vs [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) $54/month Price $24/month 4.6 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/174830-178984/GlossGenius-vs-Jane-App)