Valant EHR Suite vs ICANotes: Which is a better fit?

This is wonderful software for a mental health provider. The staff is very helpful and made implementation very easy.

Basically I have to dispute the charges with Visa in order to get the funds back.

The ability to chart and Bill at ease. Easy download of documents and wonderful templates available for various notes.

I requested to pay a penalty since we have received a couple of training sessions and terminate the contract since we have not yet seen our first patient.

As long as I have secure internet access, I can use it anywhere. And once again, I very much endorse the ease, speed and quality of the integrated transcription service.

When she came back on the phone and transferred me it went back to the start and I waited for another 15 minutes before I gave up. I am an accountant and the billing system is beyond stupid.

I have recommend Valant to all of my group practices because I know it will help them to be more lucrative and minimize hours worked by staff. I am very satisfied with Valant.

My office staff has wasted numerous hours on the phone with customer support.

The support staff has always been extremely helpful and friendly. I like the features that allow me to tailor my progress notes to the way I focus on treatment issues.

The vendor refused to compensate for lost revenue due to poor programming.

Fair price, great customer service and reliable platform. They are a company with many years of experience, I have been using their product since 2005 and it has only improved over the years.

I was disappointment there wasn't a website that could be integrated, and there was no telehealth software. Although, I understand Icanotes will soon be adding telehealth as a feature very soon.

The ease of use and excellent customer service were what sold me. Customization is also important to me and Icanotes fit the bill.

Frustrating and time wasting due to connection problem.

The ease and functionality of the electronic health system is helpful for new employees. Also, the availability to create customized areas that are suited to your company's needs is superb.

It continuesly signs out if your connection is lost.