# Compare ICANotes vs Valant EHR Suite 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Valant EHR Suite and ICANotes based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/17102-81298/ICANotes-vs-Valant-Behavioral-Health-EHR

---

# Valant EHR Suite vs ICANotes Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Valant EHR SuiteICANotes2/4 selected

[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.2 (336)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

[ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.1 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/)

[## Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.2 (336)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4

Ease of Use

4.1

Customer Service

4.1

Reviews Sentiment

LB

LB

Based on [336 reviews](#user-reviews)

Positive

266

Neutral

33

Negative

37

[## ICANotes](https://www.capterra.com/p/17102/ICANotes/)[4.1 (130)](https://www.capterra.com/p/17102/ICANotes/reviews/)

Starting Price

$45.00/month

Value-for-Money

4.1

Functionality

4

Ease of Use

4.2

Customer Service

4.3

Reviews Sentiment

Based on [130 reviews](#user-reviews)

Positive

98

Neutral

14

Negative

18

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 4,581 reviews from mental health software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

HIPAA Compliant

4.8

Therapy Notes

4.2

Charting

4.6

EMR/EHR

4.5

Appointment Scheduling

4.7

72%Fit

Feature ratings

HIPAA Compliant

3.0

Therapy Notes

4.8

Charting

4.3

EMR/EHR

3.8

Appointment Scheduling

2.5

User satisfaction

User satisfaction

4.2

User reviews[336](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

Ease of use

4.1

Functionality

4.0

Value for money

4.0

Customer support

4.1

User satisfaction

4.1

User reviews[130](https://www.capterra.com/p/17102/ICANotes/reviews/)

Ease of use

4.2

Functionality

4.0

Value for money

4.1

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$45Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Psychiatry clinicians, therapy clinicians, practice managers, practice owners, Out Patient and IOP/PHP providers and billing managers.

Best for

Mental health clinicians including psychiatrists, psychiatric nurses, psychologists, counselors, clinical social workers, group therapists, LMFTs, and psychotherapists. Inpatient and outpatient.

## User reviews

Pros & cons

LB

Latoya B.

CEO

> "Based on my experience with multiple EHR and billing suites, including other platforms, Valant stands out—particularly for..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7079242)

KM

Kristen M.

C.E.O., L.P.C.

> "Updates create some issues occassionally so there is a need to submit tickets to Valant when this happens and once you enter a..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6841522)

LB

Latoya B.

CEO

> "Valant also provides strong implementation support for new practices and responsive ongoing help desk support, which adds..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7079242)

SC

Shelby C.

CEO

> "The templates are awful and archaic, telehealth rarely works, new patient portal set up is an administrative nightmare (clients..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#SoftwareAdvice___6466122)

SG

Stacy G.

Clinical Psychologist

> "The clarity within the sections and tabs are helpful, as well as the information being saved so that the same checkmakers or..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6710855)

DYF

Dr. Yolonda F.

Clinician

> "There is too much information on the display which becomes overwhelming to look at and fatigues the eyes after a while."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7056229)

DS

Deana S.

Owner, Therapist

> "Our team likes the way it connects to billing and the client portal."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7147562)

AM

Allison M.

M.D., CEO

> "The prescribing is redundant and requires opening up ten different windows to submit medications into the pharmacies."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175)

SW

Scott W.

PMHNP

> "This will be invaluable going forward, especially for prior authorizations that were previously lacking all the information to..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7120320)

RL

Rachel L.

Health Services Supervisor, Nurse Practitioner

> "I needed somewhere to document that was not accessible by all the other district staff. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7073683)

MH

Mark H.

Mental Health Counselor

> "We like the treatment plan update, customizable forms for intake and other things that have changed in the last little while."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6618512)

SA

Solomon A.

PMHNP

> "Sometimes, I find that the templates and forms are not as flexible as I would like, which can make it difficult to tailor them..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566)

NE

Nasrin E.

Psychologist

> "The best product on the market overall, still worth the expense at this time; if a comprehensive system is desired to make..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7071136)

NK

Nicole K.

Clinician

> "For instance, no options for relational challenges and when looking at depression the drop downs only cover a minimal number of..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6682995)

JW

JILL W.

Therapist

> "Valant is always upgrading and improving its product and keeping up with current needs and demands."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7084558)

NK

Nigel K.

Owner Operator

> "The notes are generated only as pdf files which makes searching through past documents a painful process of downloading each..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981)

KK

Katrina K.

Provider Owner

> "Younger demographic loves the mobile patient portal app- ease of use- filling out paperwork and attending telehealth sessions..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7041384)

AM

Allison M.

M.D., CEO

> "The system goes down or crashes almost every week or two."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175)

SW

Scott W.

PMHNP

> "The Valant EHR has been a valuable tool for five years since opening my private practice. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7120320)

MH

Mark H.

Mental Health Counselor

> "I do not like that it is advertised as customizable but the notes portion of it is not truly customizable."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6618512)

SA

Solomon A.

PMHNP

> "This efficiency not only saves me time but also allows me to focus more on providing quality care to my patients."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566)

AM

Allison M.

M.D., CEO

> "Secondly, prescribing medications is very clunky with this EMR."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175)

KT

Kerry T.

PMHNP-BC

> "I love how Valant is developed just for behavioral health."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7133868)

DYF

Dr. Yolonda F.

Clinician

> "I would not recommend this platform to anyone! If it wasn't pushed on us by leadership I wouldn't even think to use it."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7056229)

Randi R.

Therapist

> "I have a good experience using valant for my client notes and intakes."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6877519)

AM

Allison M.

M.D., CEO

> "Nobody is responding to emails or able to help."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175)

AZ

Alishia Z.

Clinical Supervisor

> "It's a simple system with great upgrades and helpful task reminders."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7038055)

MS

Mary S.

Clinical Psychologist

> "The interface between Change Health Care and Valant has been most disappointing; taking months to resolve this issue has..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5077352)

KT

Kerry T.

PMHNP-BC

> "It's easy to learn how to use and there has only been one time that it wasn't working for a short amount of time."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7133868)

DH

Dina H.

Clinical Director

> "There are way too many clicks to get to things like if a payment has been made, having to record a session when just should just..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5074560)

AG

Armande G.

Psychologist

> "I love scheduler, my notes, the integrates screeners, billing and creation of EDI, there are so many aspects to explore."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___4914729)

AM

Allison M.

M.D., CEO

> "Their customer support is basically non-existant!"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175)

RL

Rachel L.

Health Services Supervisor, Nurse Practitioner

> "I have had prompt help when I have had questions and my questions have been resolved. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7073683)

LB

Laporsha B.

Office Manager

> "When the website is down and it slows down operations"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6678610)

NK

Nicole K.

Clinician

> "I enjoy scheduling and being able to document within the suite"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6682995)

VD

Vanessa D.

Mental Health Counselor

> "Most likely, your computer will have to adjust to any/all updates made; there will also be bugs not yet worked out of the..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___4912124)

QT

Quoc T.

medical

> "User-Friendly Interface: The interface is intuitive and well-designed, making it easy to navigate and perform daily tasks..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6361054)

KH

Kendra H.

Licensed Independent Mental Health Practitioner

> "Also, the inability to apply a credit card payment for insurance payments similar to how you can with patient payments is..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5084525)

LT

Lisa T.

Therapist

> "Pretty good, as I like the various options provided for adult and or child intake notes."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6623196)

KH

KIMBERLY H.

Licensed Professional Counselor

> "Customer service now does not respond as quickly as they used to."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6349920)

BS

Breanna S.

Clinical Director

> "My clinicians love the platform. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7055427)

DP

Deborah P.

Office mngr

> "A lot of clients have trouble getting onto the portal because it is not supported by many browsers. And a lot of clients use..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5080063)

SA

Solomon A.

PMHNP

> "One of the standout features for me is how easily I can access patient information."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566)

NK

Nigel K.

Owner Operator

> "No personalization of notes/documents beyond the provided templates, many of which are outdated and redundant."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981)

SK

Stacy K.

Nurse Practitioner

> "They all stay with it because it keeps on developing really well for Behavioral Health"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7040758)

NK

Nigel K.

Owner Operator

> "Notes are difficult to customize and the available options are often outdated and include multiple redundant options."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981)

DL

Deann L.

Owner and Psychiatric Mental Health Practitioner

> "Met with Micah at NEI - very helpful in generating a clinical template that meets my practice needs."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6573780)

AM

Amelia M.

Clinic Director

> "There are too many tabs in the therapy progress notes that don't apply to therapists using the platform. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6207010)

MD

Michael D.

Insurance Verification - Billing Specialist

> "Its a perfect EMR software for an ideal company with Behavioral heath or any medical company, it easy to navigate, user friendly."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6609903)

JF

Jaclyn F.

clinician

> "not as intuitive as another ones I like, perhaps too many features."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6590532)

DM

David M.

Co Owner, President, Psychiatrist

> "Suicidal sections in the progress notes show how much Valant understands our workflows."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6572414)

RW

Rachel W.

staff

> "The people are very nice and polite that I talk to, but the people who actually do the coding that should be fixing the issues..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5079990)

KK

Katrina K.

Provider Owner

> "We have been with Valant for many years now- it is an excellent system and has supported our full practice for over a decade."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7041384)

KH

Kendra H.

Licensed Independent Mental Health Practitioner

> "I do not like recent changes made to the diagnosis screen (ICD vs. DSM to search for codes)"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5084525)

CM

Carmen M.

COO

> "What I like the most is that is very easy to navigate .love it!"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7051280)

JK

Jillian K.

Director

> "I also hate that we can't send out a link to e-sign documents - so new clients need to make a portal account and then we have to..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#GetApp___3529422)

JW

JILL W.

Therapist

> "Our clients seem to like it."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7084558)

JM

Jacob M.

President

> "I have connectivity issues with Valant on a regular basis, but I can go to other web sites without trouble at that same time."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5073454)

AZ

Alishia Z.

Clinical Supervisor

> "I noticed that the system is updated all the time and I love this. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7038055)

DK

Danielle K.

Psychiatric Mental Health Nurse Practitioner

> "In general computers are just hard for me."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6573440)

NC

Noelle C.

Administrator

> "I have been using Valant for over ten years successfully for several practices."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6813477)

NK

Nigel K.

Owner Operator

> "Cannot navigate back and forth between prescribing window and pt notes. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981)

DL

Donnie L.

Front Office Coordinator

> "Scheduling software, client (patient) portal is intuitive, easy to understand and learn, navigate."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6708859)

DRD

Dr. Rashesh D.

Psychiatrist

> "Not top notch UX/UI"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6518017)

SA

Solomon A.

PMHNP

> "I really appreciate how Valant streamlines my workflow as a psychiatric nurse practitioner."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566)

NK

Nigel K.

Owner Operator

> "There is no benefit of using the software “through” Valant and it is inaccurate to describe it as “integrated”."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981)

KF

Kathryn F.

psychiatrist, for children adolescents and adults

> "easy to use, I can dictate or type my notes, which gives me so much flexibility"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6364941)

KH

Kendra H.

Licensed Independent Mental Health Practitioner

> "this has made it more time consuming for mental health providers used to DSM codes."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5084525)

BM

Belinda M.

Owner

> "It enabled me to do everything around my practice effectively."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6813000)

CN

Carolina N.

Intake Coordinator

> "the times when the system server acts up bc then we cannot do anything"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188761)

DRD

Dr. Rashesh D.

Psychiatrist

> "Last about 2 yrs or so valant is trying to improve compared to first 5 yrs I had used which is good."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6518017)

BS

Brenda S.

Co-Owner

> "They do not return voicemails and only respond to emails. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___4922652)

DRD

Dr. Rashesh D.

Psychiatrist

> "Arguably one of the best EHR for behavioral health I am using for the last 8 yrs"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6518017)

RW

Rachel W.

staff

> "There is no way to apply credit to a different date of service 3)"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5079990)

LY

Lawrence Y.

MD

> "Very easy writing notes with Mobile Notes"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6546798)

HW

HANS W.

Owner and psychiatrist

> "functionality errors with every single update that happens"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188765)

AR

Ann R.

Executive Assistant/Office Manager

> "It enabled us to discontinue paper files and accommodated remote work."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5079983)

NK

Nigel K.

Owner Operator

> "It doesn’t sound much but, believe me, these wasted seconds add up over time and grow to become a major annoyance."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981)

MH

Mark H.

Mental Health Counselor

> "It definitely is catered to behavioral health professionals and that is easy to see."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6618512)

JH

Josh H.

Director

> "Not easy to navigate."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6790206)

[View Reviews](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

MB

Melissa B.

LMHC

> "The ICANotes platform has streamlined and cut down on the amount of time it takes for me to write..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833948)

SG

Shahla G.

Licensed Psychologist

> "a lot: billing is too complicated; the connection with clearninghouse is very poor; the denials or..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6826160)

LB

Latasha B.

Clinical Director

> "What I liked most about ICANotes is the simplicity in treatment planning and the value for the..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___7085498)

JM

Jeanette M.

Nurse Practitioner

> "when the EMR is down and notification of this event can be timelier and wait time for enquiries can..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6838875)

NA

Nicole A.

Victim Advocate

> "This is a powerful program that can be great to document quickly when you have several clients or..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6823213)

LC

Linda C.

Administration

> "Again the only delay is when in account waiting for records to load before proceeding to update."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6838216)

QA

Queen A.

Therapist

> "The custom buttons and expandable ability is terrific for customizing"

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837204)

LG

Lori G.

Director of Social Services

> "Completing the biopsychosocial assessments - I have been here 6 weeks and still don't grasp hoe and..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833631)

LC

Linda C.

Administration

> "I find ICA notes user friendly and adaptable to all all aspects of my job function in the..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6838216)

MB

Melissa B.

LMHC

> "The platform often takes a long time to log in and be responsive to clicks."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833948)

CC

Carressa C.

Director of Outpatient Business Unit

> "In addition, entering documentation in this system is less time consuming."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6838187)

SG

Shahla G.

Licensed Psychologist

> "Every time youi file a request, someone from overseas calls you and saying how sorry they are..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6826160)

AJ

Agnes J.

LMHC

> "I am overall satisfied with the way my notes look at the end of my sessions, clear and professional."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837660)

CM

Charles M.

Nurse Practitioner, Psychiatry

> "It’s incredibly costly and the prescription service is not well integrated ."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6840927)

MH

Maria H.

Psychotherapist

> "Overall, it is very complete and not complicated. When in trouble, support service is available to..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6844968)

MB

Melissa B.

LMHC

> "User interface is somewhat dated and not always the most intuitive to use."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833948)

LC

Linda C.

Administration

> "I am very happy with ICA notes as far as easy navigation and pretty fast at achieving my tasks. "

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6838216)

CD

Chris D.

Clinical Director

> "The reports are very generic and do not always fit our needs."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833535)

MH

Maria H.

Psychotherapist

> "Mental health status is complete and at the same time not complicated."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6844968)

DL

Dawn L.

LPC

> "I haven't used customer service in a long time but responses in the past could have been more..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6845057)

LS

Lindsey S.

Therapist

> "I like their follow-up support and thorough step by step process for documentation."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6425394)

JH

John H.

owner

> "Billing process can be confusing at times."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833861)

AG

Alexandra G.

Owner,Provider

> "I love that it makes writing notes a breeze."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833739)

QA

Queen A.

Therapist

> "Portal in old system is not as user friendly as I would like."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837204)

MH

Maria H.

Psychotherapist

> "It’s easy to use and it covers all we need to have in our notes."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6844968)

PK

Paola K.

Mental Health Counselor

> "I cannot use my own forms that clients can edit, I cannot use an assessment while I am in a session..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___4907671)

PW

Paulett W.

Clinician

> "I love the consistency in reaching out to providers"

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6840722)

PK

Paola K.

Mental Health Counselor

> "Then I am told to add https:// to a webpage for it to load, there are a lot of tricks to make a..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___4907671)

QA

Queen A.

Therapist

> "It is comprehensive and customers service it amazing."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837204)

MC

Merlyn C.

NP

> "Hard to understand."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833532)

CD

Chris D.

Clinical Director

> "The way they have the billing system set up is great."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833535)

PK

Paola K.

Mental Health Counselor

> "The charting can be cumbersome at least on ICANotes+, I don't know about their legacy program."

[See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___4907671)

DL

Dawn L.

LPC

> "ICANotes makes my job easier. "

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6845057)

Cal R.

Practice Owner LPC

> "Claims integration with inavalon has been a complete nightmare since the switch and I have been..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#GetApp___6279196)

DLW

Dr L W.

Doctor

> "This is a great site for mental health care professionals."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837266)

JS

Janique S.

Psychiatry nurse practitioner

> "Customer service is horrible"

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6396990)

CM

Charles M.

Nurse Practitioner, Psychiatry

> "They spent a good amount of time and followed up on things."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6840927)

Cal R.

Practice Owner LPC

> "I have a lot of extra buttons on my screen that I will never need."

[See full review](https://www.capterra.com/p/17102/ICANotes/#GetApp___6279196)

LS

Lindsey S.

Therapist

> "I have attended their webinars and they have been great in terms of supporting with the platform."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6425394)

PK

Paola K.

Mental Health Counselor

> "I get kicked out of the page multiple times even while I am in it."

[See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___4907671)

AG

Alexandra G.

Owner,Provider

> "I especially love their eprescribe!"

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6833739)

AB

Alexandra B.

billing manager

> "It is very slow, there is not enough RAM to run the software through their "web based" rdp..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___4458409)

VL

Vicki L.

Office Manager

> "Icanotes Classic was very simple to use, great workflow. "

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___6837192)

AB

Alexandra B.

billing manager

> "Something that would take seconds in another billing system takes hours or even DAYS to complete in..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___4458409)

ST

Shannon T.

Counselor

> "There are many tutorials available for needed to assist in becoming familiar with the software..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___2212103)

BH

Brett H.

Provider

> "ePrescribe functionality with DrFirst was only partial of what the standalone DrFirst product..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___3148874)

Rafael R.

Mental Health Therapist

> "They provide ongoing training as needed and they take time to make you feel confident using the..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___2670416)

MR

Melissa R.

Office Manager

> "The system "Crashes" almost weekly, but you are still to pay for a service that you can't use."

[See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___3849037)

Rafael R.

Mental Health Therapist

> "The case notes are very easy to create and include a comprehensive mental health status examination."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___2670416)

AB

Alexandra B.

billing manager

> "Terrible customer service, no ability to reach anyone, when you do they are not helpful and never..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___4458409)

ST

Shannon T.

Counselor

> "I have actually recommended ICANotres to 3 colleagues since transitioning to your EHR system."

[See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___2212103)

VR

Verified Reviewer

Administrative Assistant, receptionist, and scheduling coordinator

> "It would often mess up for one reason or another and the entire system would be down and unusable. "

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___3549336)

JR

Janet R.

Therapist

> "It is user friendly and makes completing notes a breeze. "

[See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___2504790)

MR

Melissa R.

Office Manager

> "Server Crashes."

[See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___3849037)

JR

Janet R.

Therapist

> "The customer service and training is amazing."

[See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___2504790)

VR

Verified Reviewer

LCSW

> "Documenting services is like finding your way through a maze. And you need to be prepared for the..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#GetApp___3423721)

ST

Shannon T.

Counselor

> "I love it, increase productivity, and easy navigation."

[See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___2212103)

JS

Jennifer S.

MA

> "no support from customer support."

[See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___4022301)

Rafael R.

Mental Health Therapist

> "They have excellent customer service."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___2670416)

MR

Melissa R.

Office Manager

> "Screens repeat themselves."

[See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___3849037)

ST

Shannon T.

Counselor

> "Support Team is wonderful."

[See full review](https://www.capterra.com/p/17102/ICANotes/#SoftwareAdvice___2212103)

BH

Brett H.

Provider

> "In the middle of a session, it is difficult to answer questions such as, "did we talk about sleep..."

[See full review](https://www.capterra.com/p/17102/ICANotes/#Capterra___3148874)

[View Reviews](https://www.capterra.com/p/17102/ICANotes/reviews/)

## User interface

4.15 (336)

[ICANotes](https://www.capterra.com/p/17102/ICANotes/)

4.09 (130)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

Valant EHR Suite

29/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#features)

ICANotes

Top features

30/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/17102/ICANotes/#features)

### Recognition

No recognitions have been awarded to Valant EHR Suite

ICANotes is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Valant EHR Suite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ICANotes

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Valant EHR Suite

-   By Valant Medical Solutions
-   Located in United States
-   Founded in 2005

ICANotes

-   By ICANotes
-   Located in United States
-   Founded in 1998

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