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SIPTRUNK.com vs HCL Sametime: Which is a better fit?

Updated on December 24th, 2023
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Summary
Key features rated by users
Features selected based on 2,688 reviews from VoIP users.
% Fit
Missing features
Not enough reviews
Feature ratings
Online Voice Transmission
NA
Mobile Access
NA
Call Routing
4.0
Call Transfer
NA
Call Recording
NA
% Fit
Missing features
Feature ratings
Online Voice Transmission
NA
Mobile Access
NA
Call Routing
NA
Call Transfer
NA
Call Recording
NA
User satisfaction
4.8
User reviews127
Ease of use
4.7
Functionality
4.6
Value for money
4.6
Customer support
4.6
4.6
User reviews16
Ease of use
4.6
Functionality
4.1
Value for money
4.8
Customer support
4.3
Price starts from
Monthly subscription
Free version
Free trial
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Not provided by vendor
Free version
Free trial
Best for

The SIPTRUNK reseller platform is comprehensive and designed for companies who want to add a SIP trunking service and recurring revenue stream to their business.

Information Technology Specialist , Web Developer , Technical Director , Chief Information Officer , Senior System Analyst , Senior Quality Assurance Specialist , Dotnet Developer , Chief Security Off...

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
171058
4 screenshots
No screenshots provided by vendor

SIPTRUNK.com

Top Features
6/44
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Auto-Dialer
  • Automatic Call Distribution
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Caller ID
  • Call List Management
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Chat/Messaging
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • CRM
  • Customizable Reports
  • Interaction Tracking
  • IVR
  • Live Chat
  • Mobile Access
  • Multi-Channel Communication
  • Online Voice Transmission
  • Queue Management
  • Real-Time Analytics
  • Reporting & Statistics
  • SMS Messaging
  • Third-Party Integrations
  • Unified Communications
  • Video Conferencing
  • Voice Mail
  • Voicemail Transcription
  • Activity Tracking
  • Call Reporting
  • Call Routing
  • Fax Management
  • Real-Time Monitoring
  • SIP Trunking
See All features
Hide VoIP Software Features -

HCL Sametime

0/44
Show VoIP Software Features +

SIPTRUNK.com

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HCL Sametime

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SIPTRUNK.com
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
HCL Sametime
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SIPTRUNK.com
  • By BCM One
  • Located in United States
HCL Sametime
  • By HCL Software
  • Located in United States
  • Founded in 1991
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