Capterra Logo
Helping businesses choose better software since 1999

SyncBackPro vs Carbonite: Which is a better fit?

Updated on December 10th, 2024
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 5,028 reviews from Backup users.
% Fit
High performer
Feature ratings
Cloud Backup
4.9
Backup Scheduling
4.9
Encryption
4.4
Backup and Recovery
4.9
Incremental Backup
4.8
% Fit
Not enough reviews
Feature ratings
Cloud Backup
4.3
Backup Scheduling
4.5
Encryption
4.5
Backup and Recovery
4.2
Incremental Backup
4.2
User satisfaction
4.8
User reviews114
Ease of use
4.5
Functionality
4.8
Value for money
4.8
Customer support
4.9
4.2
User reviews170
Ease of use
4.2
Functionality
4.2
Value for money
4.0
Customer support
4.0
Price starts from
Not provided by vendor
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

SyncBackPro is used by individuals, small businesses, and mission critical organizations throughout the world including law enforcement agencies, hospitals, and government departments.

Designed for businesses of all sizes, a data protection solution that helps with supporting FERPA, GLBA & HIPAA, centralizing admin controls, creating backup for applications, reporting storage.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Michael S
Director of Research and Innovation
5.0

Michael S.: Hi, my name is Michael, I'm a director of research, I would give Carbonite a five out of five. For more reviews like this click below. I considered two main other options, I considered iDrive, as well as Google Drive Backup and Sync, but Carbonite turned out to be much better than both of those options. So there are two main reasons that I chose Carbonite. One of them is that Carbonite allows you to see very easily which files have been backed up, at least on a Windows machine. They have a little green dot that appears is in the bottom right of a folder and/or file icon, and that allows you to visually see right away if it's been backed up, giving you a peace of mind about that, whereas other solutions you have to click around and make sure in their software that it's backed up. So that's one thing. And then the other was that when you go to their online interface to access the files that have been backed up, it's much easier in Carbonite to navigate that site and to get to the files you need, and when you do want to download something, you're allowed to do that for up to 10 gigabyte files or folders, whereas other solutions, especially iDrive, I found that you couldn't do such large files or folders, and it was harder to actually achieve that, it wasn't as easy to use. So those are the two main reasons. Onboarding and getting the app ready to use was very easy for all the team members who use it. Basically you download it, install it like any other program. There is only one little thing you have to do which is give permission on your computer to all the files, and especially on a Mac there's a little process you have to go through, but they made that very easy for people to follow, so it wasn't really an issue. If you're considering Carbonite I just basically recommend that you go for it, it is the best option out there. It does have one limitation, which is it's per computer, whereas other solutions you can back up more computers with a single account. But in my opinion, Carbonite is the highest quality solution, it's worth that little bit of extra cost that you might pay for it. So basically if you're considering it, go for it, it's easy to install and easy to use.

How Capterra sources reviews
View all video reviews
User interface
No videos provided by vendor
223152 video thumbnail}
1 Video
171153
5 screenshots
223152
4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

SyncBackPro

Top Features
26/50
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Audit Management
  • Automated Scheduling
  • Compliance Management
  • Continuous Backup
  • Data Recovery
  • Data Visualization
  • Disaster Recovery
  • Document Storage
  • Duplicate Detection
  • File Management
  • HIPAA Compliant
  • Monitoring
  • Policy Management
  • Resource Management
  • Role-Based Permissions
  • Scheduled/Automated Reports
  • Self Service Portal
  • SSL Security
  • Status Tracking
  • Two-Factor Authentication
  • Web Access/Restoration
  • Access Controls/Permissions
  • Alerts/Notifications
  • API
  • Archiving & Retention
  • Automatic Backup
  • Backup and Recovery
  • Backup Log
  • Backup Scheduling
  • Cloud Backup
  • Compression
  • Data Migration
  • Data Replication
  • Data Storage Management
  • Data Synchronization
  • Email Alerts
  • Encryption
  • Incremental Backup
  • Local Server Options
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Server Options
  • Reporting & Statistics
  • Secure Data Storage
  • Task Scheduling
  • Third-Party Integrations
  • Version Control
See All features
Hide Backup Software Features -

Carbonite

21/50
Show Backup Software Features +

SyncBackPro

Carbonite

--

SyncBackPro
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Carbonite
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SyncBackPro
  • By 2BrightSparks
  • Located in Singapore
  • Founded in 2004
Carbonite
  • By OpenText
  • Located in Canada
  • Founded in 2004
Recommendations

Products similar to those you're currently comparing: