# PayPal Point of Sale vs Square Point of Sale: Features and Cost Comparison 2026 | Capterra

> PayPal Point of Sale vs Square Point of Sale: Which point of sale tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/171165-275802/PayPal-Here-app-vs-Square-Point-of-Sale

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# PayPal Point of Sale vs Square Point of Sale Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PayPal Point of SaleSquare Point of Sale2/4 selected

[PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)[4.6 (2290)](https://www.capterra.com/p/171165/PayPal-Here-app/reviews/)

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.6 (3018)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

[## PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)[4.6 (2290)](https://www.capterra.com/p/171165/PayPal-Here-app/reviews/)

[## Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.6 (3018)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

Starting Price

$0.01

Starting Price

$0.01

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.3

Starting Price

Contact vendor

Starting Price

Contact vendor for pricing

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.3

Reviews Sentiment

Based on [2,290 reviews](https://www.capterra.com/p/171165/PayPal-Here-app/reviews/)

Positive

2,167

Neutral

93

Negative

30

Positive

2,167

Neutral

93

Negative

30

Reviews Sentiment

Based on [3,018 reviews](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

Positive

2,826

Neutral

128

Negative

64

Positive

2,826

Neutral

128

Negative

64

Best for (according to reviews)

-   **Business size**: Small businesses account for 71% of reviews (1634), reflecting high usage rates among this segment compared to midsize (12%) and enterprise (11%) organizations.
-   **Industry**: Retail, education management, and health/wellness/fitness together represent 18% of reviews, indicating moderate adoption across these sectors.
-   **Use cases**: Mobile credit card processing (43%), point of sale (34%), and small business POS (21%) are the primary applications, supporting diverse transaction needs.

Best for (according to reviews)

-   **Business size**: Small businesses account for 2,480 reviews, representing 82% of feedback, showing widespread use among smaller organizations.
-   **Industry**: Retail, health & wellness, and food & beverages collectively contribute 26% of reviews, indicating broad adoption across these sectors.
-   **Use cases**: Payment processing (67%), point of sale (39%), and small business POS (25%) highlight core functionalities for transaction management and sales operations.

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## Reviewer verdict

PayPal Point of Sale

PayPal Zettle users find it best for small businesses seeking an intuitive point of sale system with straightforward inventory tracking, efficient payment processing, and detailed yet easy-to-access sales reports. Reviewers appreciate its seamless integration with PayPal, user-friendly interface, and competitive pricing, especially for those already using PayPal for online payments. However, they note limitations in multi-location inventory management and occasional technical issues with card processing.

Square Point of Sale

Square Point of Sale users consider it ideal for businesses that need flexible payment processing, real-time inventory updates, and customizable sales reports. Reviewers highlight its ability to handle high transaction volumes, support for various payment methods (including mobile and online), and transparent pricing. They value its comprehensive features and integrations, though some mention higher processing fees and the need for extra subscriptions for advanced functions.

## Connect with a Capterra advisor for a free 15-minute consultation

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## Features comparison

Beyond cost, assessing the specific features and benefits of PayPal Zettle and Square Point of Sale within the point of sale space can help ensure the best fit for your needs. A well-matched option can enhance productivity while avoiding extra spending on functionalities that won't be used. Here's an overview of the key considerations and how these choices compare. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 10,015 reviews from Point of Sale users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

PayPal Point of Sale

83%Fit

Feature ratings

Payment Processing

4.6

Electronic Payments

4.6

Sales Reports

4.5

Inventory Management

4.3

Square Point of Sale

87%Fit

High performer

Feature ratings

Payment Processing

4.7

Electronic Payments

4.7

Sales Reports

4.5

Inventory Management

4.3

Payment Processing

4.6 (216)

4.7 (901)

PayPal Zettle users appreciate the quick and efficient payment processing, noting that it supports a wide range of payment methods including major credit cards and mobile payments. They find the integration with PayPal accounts convenient, though some users mention issues with delayed payment notifications and occasional fund holds. Square Point of Sale users value the system's ability to handle high transaction volumes quickly and securely, with features like next-day deposits and customizable checkout screens. However, some users report issues with payment holds and higher fees. Overall, users find PayPal Zettle efficient and versatile, while they value Square Point of Sale for its speed and security.

Electronic Payments

4.6 (149)

4.7 (349)

PayPal Zettle users find the platform user-friendly and appreciate its integration with PayPal for seamless electronic payments. They highlight the ease of use and faster processing times compared to competitors. However, some users mention that the migration from older systems was not straightforward. Square Point of Sale users appreciate the flexibility of accepting payments in various forms, including online and in-person transactions. They value the quick transfer of funds and the ability to handle electronic payments efficiently. In general, users think PayPal Zettle is easy to use and integrates well with PayPal, while they find Square Point of Sale flexible and efficient for electronic payments.

Sales Reports

4.5 (232)

4.5 (297)

PayPal Zettle users appreciate the sales reports feature for providing detailed insights into daily sales, inventory, and performance. They find the reports easy to access and useful for tracking sales trends and making informed business decisions. However, some users feel the reports lack analytical depth. Square Point of Sale users value the comprehensive and customizable sales reports, which they say help them track sales trends, inventory levels, and customer behavior. They find the reports useful for tax purposes and business planning, though some users mention that the reports can be vague and hard to navigate. Overall, users value PayPal Zettle for its straightforward reporting, while they appreciate Square Point of Sale for its detailed and customizable reports.

Inventory Management

4.3 (170)

4.3 (161)

PayPal Zettle users find the inventory management feature helpful for tracking stock levels and ensuring timely replenishment. They appreciate the integration with other platforms like WooCommerce and the ease of updating inventory. However, some users mention limitations in using the feature across multiple locations. Square Point of Sale users praise the inventory management system for its ease of use and real-time updates. They find it helpful for managing stock levels, adding and editing items, and receiving low-stock notifications. Some users, however, feel that the inventory management feature could be more intuitive and offer more advanced functions. In summary, users find PayPal Zettle useful for basic inventory tracking, while they value Square Point of Sale for its ease of use and real-time updates.

## Pricing comparison

### Starting prices

PayPal Point of Sale

$0.01

Not provided by vendor

Free Trial

Free Version

Square Point of Sale

$0.00

Other

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/275802/Square-Point-of-Sale/pricing/)

### Value-for-money analysis

4.5 (2290)

4.5 (3018)

A dive into reviewer perceptions about the value for money of both PayPal Zettle and Square Point of Sale demonstrates that PayPal Zettle reviewers consider it to offer competitive pricing and flexibility, while Square Point of Sale reviewers comment on its user-friendly interface and transparent pricing. Reviewers appreciate PayPal Zettle for its affordability, especially for small businesses and startups. They value its transparent and predictable pricing, invoicing flexibility, and low initial costs. However, some users mention that the transaction fees can be high and that the variety of fees depending on transaction types can be confusing. They also note that the cost can be prohibitive for small businesses starting out. As for Square Point of Sale, reviewers find it offers good value for money with its comprehensive features and seamless integrations. They appreciate the straightforward pricing and the absence of hidden fees, which they say is beneficial for budgeting. However, some users feel that the processing fees are high and that additional features often require extra subscriptions. They also mention that the hardware costs can be steep for new businesses.

## How does the user experience compare on PayPal Point of Sale vs Square Point of Sale?

### Overall rating

4.6 (2290)

4.6 (3018)

### User interface

PayPal Point of Sale

Square Point of Sale

### Customer service and support

PayPal Point of Sale

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Square Point of Sale

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of PayPal Point of Sale vs Square Point of Sale

When it comes to point of sale tools, PayPal Zettle and Square Point of Sale are two options that have been reviewed on Capterra by verified reviewers. Explore the experiences our reviewers have shared about PayPal Zettle and Square Point of Sale to see how they stack up against one another and pick the one that would best fit your needs. Users appreciate PayPal Zettle for its intuitive interface and seamless integration with PayPal, which they say simplifies online payments and money transfers. They also value its sales management features, noting that it provides detailed analytics and reporting tools. At the same time, Square Point of Sale users highlight its flexibility in payment processing, including various payment methods and the ability to use mobile devices. They also praise its sales management capabilities, mentioning its user-friendly interface and comprehensive features. Additionally, Square users find the card payment options convenient for both in-person and online transactions. As for the cons, PayPal Zettle users mention issues with card processing, citing technical problems and limited payment options. They also find issue resolution and transaction fees to be problematic. Meanwhile, Square Point of Sale users note high transaction fees and occasional issues with support and the card reader, which they say can be unreliable at times. \[[2](#source-item-2)\]

Pros

PayPal Point of Sale

EW

Elizabeth W

Finance teamAccounting, 2 - 10 employeesUsed the software for: 6-12 months.

“We like being able to add folders of our products on the Point of Sale and having images of the products and we like being able to pull informative reports for the transactions.“

July 11, 2025

NN

Nick N

OwnerTextiles, 11 - 50 employeesUsed the software for: 1-2 years.

“I started using PayPal Zettle for my little shop and honestly it made taking payments way less stressful.“

May 13, 2025

Square Point of Sale

Mack B

Digital coordinatorEntertainment, Self-employedUsed the software for: 1-2 years.

“As part of the Square suite of apps and services, I liked that Point of Sale provided a digital platform and the means for me to pay using my cards or digital wallets, removing the need for paper or extra hassle at the cashier.“

March 18, 2026

Mack B

Digital coordinatorEntertainment, Self-employedUsed the software for: 1-2 years.

“Overall, Point of Sale has been a great way for me to pay quickly, conveniently, and interactively up front using a multitude of digital processes. While it removes some of the human element, I feel that it's become a more convenient purchase system.“

March 18, 2026

Cons

PayPal Point of Sale

IC

Ismael C

Staffing managerHospitality, 11 - 50 employeesUsed the software for: 1-2 years.

“Overall it was an expensive option in terms of rates and it was not ideal because each terminal showed sales reports without the ability to put a security lock on that function.“

November 27, 2024

SB

Salah B

GérantPublishing, 2 - 10 employeesUsed the software for: 1-2 years.

“I find that transaction fees are relatively high, which can weigh on small businesses, as well as some customization limitations for advanced features.“

May 29, 2024

Square Point of Sale

KH

Kasi H

Front Desk ManagerHospitality, 51 - 200 employeesUsed the software for: Less than 6 months.

“Maybe for a small hotel or business it would be affordable able. But for our property and the amount of online and phone reservations that we take the transaction fees really rack up. And the customer service is the worst I have ever dealt with“

October 15, 2025

John D

PresidentConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years.

“All that is left to me now is to share my horror story as far and wide as possible to warn other small businesses about this horrible, unethical business practice.“

December 11, 2025

* * *

Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from point of sale software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

* * *

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