Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. Learn more.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
MSPs and IT Departments looking for a cost effective, powerful IT services suite with great support.
MSPs, IT Service Providers, VARs and multi-functional IT technicians within organizations.
Naverisk is a comprehensive RMM solution with a rich feature set which continues to improve. Naverisk support is very good and the ability to deal with real people makes a refreshing change.
The UI can also be difficult to work with as changing settings can be on a sub-client basis which has cause trouble in the past.
With a great Antivirus that Naverisk is partnered to we can be sure that our customers's critical systems are secure and stable.
Sometimes the devices would show offline when they are on but this is minor and a restard sorts this.
Great reporting once you get the hang of what its reporting. Awesome command line tool, great script packs.
The only negative if you can call it that is that is the design is a bit old fashioned and could do with a refresh.
The seemless integration with Splashtop is fantastic. I also love the hardware and software inventory.
The ui/layout can be difficult to get used to, certain features don't appear to work all the time for instance the search feature.
Reporting and Analytics is one of the great features of Network Detective as it produces some great detailed and comprehensive reports with detailed risk score and issues summary.
Technical Support suffers from a lack of responsiveness on really big impactful issues that can stop an assessment in its tracks for 1 or more weeks.
I like the ease of being able to generate reports.
When reviewing through many pages of a pdf, it can be difficult to flip through and catch things unless you are specifically looking for a piece of info (search in pdf).
My overall experience with the product has been great with regards to using this as an information gathering tool.
The biggest issue I have ever had about this was more my fault than the software itself.
We love that we can quickly capture lots of information on a network quickly. We can also integrate this with documentation systems to keep data up to date.
Reporting for larger clients can take an extraordinary long period of time (like 12+ hours or more). MS O365 and Azure assessments suffer from configuration and authentication issues.
Naverisk
Top FeaturesNetwork Detective Pro
Naverisk
Network Detective Pro
--
Products similar to those you're currently comparing: